Insights
Recent UX reading from trusted sources.
Your boarding pass has been sitting in that app for three days. But right now, as you sprint through Terminal 5, it’s the last thing you… Continue reading on UX Collective »
Building data color schemes with Generative AI. Continue reading on UX Collective »
Once an obscure job title, creative technology is becoming a new way of working, and a core capability inside modern product teams. Soon, many of us may be working this way. Image credit: Header by...
OpenAI shares new results on long-standing open problems in mathematics and theoretical computer science, including advances in geometry, cryptography, and complexity.
ReadA survey of 604 tech and design professionals found that “UX” remains the default name for our field, while alternative names remain fragmented.
Mentorship is an essential growth tool that offers substantial personal and career benefits, but only if you engage in it properly.
ReadOpenAI shares how its safety, security, transparency, and provenance practices support responsible AI governance in Europe. The work will continue as the EU AI Act advances.
A full-stack approach to making advanced AI more capable, more affordable, and more widely useful.
Whether you’re enjoying some well-earned time off this August or are jumping headfirst into a new project, how about some new desktop wallpapers to accompany you on all those big and small adventur...
ReadSee how Univé built an AI-ready workforce with ChatGPT Enterprise by combining leadership, responsible governance, and employee-led innovation to transform work at scale.
Why airlines must merge loyalty and distribution right now
ReadOpenAI disrupted a Cambodia-based scam operation using ChatGPT to support investment, romance, gambling, and impersonation schemes.
ReadMany destinations narrowing into one. The number of surfaces a person touches to get something done is falling. AI assisted. Assistants like Claude are pulling more tasks through a conversational f...
Why the best UX often disappears. And when it shouldn’t When every interaction is frictionless, nothing sticks. Why the future of good UX depends on knowing when to slow users down. (image source:...
Explore lower GPT‑5.6 pricing for Luna and Terra—and how OpenAI’s more efficient models help enterprises deploy AI workflows at scale.
How making the web easier for humans also made it easier for machines. Accessibility is one of those rare concepts that almost nobody argues against. Making websites easier to navigate for people w...
Kimi K3: Are we entering a new multi-model era?
ReadAI-first banking: From strategic intent to enterprise execution
avatarin uses OpenAI’s GPT-Realtime to give Yamada Denki shoppers 24/7 multilingual support. In two weeks, 30,000 people used the agent and 92% of survey responses were positive.
Every company already has this person. The only question is whether it will let them out of the box. We are all using the same tools. Companies that win will be the ones willing to trust the people...
AI is great, but it doesn’t have to take over your life Image is by René Magritte: “ The Listening Room ”, 1952 A warning about using AI for everything Not too long ago, I needed a new app for writ...
Introducing PX Contrast: a deliberate layering of conflicting player experiences leading to intentional multiple interpretations Contrast is one of the most familiar visual tools for guiding attent...
A missed birthday. A kid's schedule that shifted last minute. A group chat that never quite settles on a restaurant. This is the terrain AI mostly hasn't touched. But it’s a big part of life. So Si...
How two API settings improved GPT-5.6 performance on ARC-AGI-3, boosting scores and efficiency by retaining reasoning and enabling compaction.
As AI reshapes product design, it could give designers greater autonomy or expose the gaps that autonomy makes harder to hide. Exploring both the bull and bear cases, Andy Budd examines what happen...
OpenAI is giving 100,000 academic researchers free access to ChatGPT's most advanced AI models to accelerate scientific research, collaboration, and discovery.
The importance of layered context in enterprise data architecture
ReadGPT-5.6 improves AI efficiency across models, inference, and agentic workflows, helping deliver more useful intelligence per dollar.
The impact of blending arcade game UI concepts with the power of affordable 1970s calculator chips Continue reading on UX Collective »
A new field report shows how scientists use AI coding agents to modernize scientific computing, accelerating software development and discovery in genomics and beyond.
Many of the AI tools we interact with take the form of text boxes. But what if there was a different way to interact with AI? Oleksii Hrzhehorzhevskyi explores a different approach to creating a ne...
New OpenAI research shows how AI is expanding what workers do, with ChatGPT users taking on tasks across roles and reshaping job boundaries.
As more interface work is AI-generated, the output of research and design shifts from documents written for humans to curated context that guides AI.
Product sense means predicting which product decisions will succeed based on patterns learned through experimentation — and knowing when those patterns apply.
Readpress@anthropic.com Non-media inquiries How to get support Media assets Download press kit Introducing Claude Opus 5 Product Jul 24, 2026 Opus 5 is a step change improvement for the Opus tier power...
ReadSakana AI's Fugu: Is this where model routing should live?
Should we still design code for humans?
ReadAI-ready data, why and how?
Health in ChatGPT now lets eligible U.S. users securely connect medical records and Apple Health to get more personalized insights and better understand their health.
ReadOpenAI announces Project Camellia in Effingham County, Georgia, with commitments to responsible energy, community investment, jobs, and access to Codex.
News organizations are using AI to strengthen reporting, grow audiences, and improve business operations, with OpenAI tools supporting journalists and publishers worldwide.
OpenAI outlines its commitment to advancing American science working with the U.S. Department of Energy and national labs to use frontier AI to accelerate discovery.
Introducing OpenAI Presence, a proven enterprise AI agent platform that helps organizations deploy trusted voice and chat agents for customer and internal workflows.
Token bleed: Why AI consumption velocity is your next chief operational risk
Closing the context gap: An ontology + LLM approach to data modernization
NTT DATA Group uses ChatGPT Enterprise and Codex to help 9,000 employees automate work, cut incident analysis to 30 minutes, and scale secure AI adoption.
OpenAI launches the ChatGPT for Small Businesses program, helping entrepreneurs build AI skills, automate work, and grow with ChatGPT Work.
While React Server Components rely on the custom Flight protocol to stream interactive UIs, this same mechanism introduces powerful deserialization sinks that attackers can exploit. Durgesh Pawar b...
ReadOpenAI and Hugging Face share early findings from a security incident during AI model evaluation, highlighting advanced cyber capabilities and lessons for defenders.
Product design in the age of AI: Designing non-deterministic systems
David Vélez and Robin Vince join the boards of the OpenAI Foundation and OpenAI Group PBC, bringing global leadership in finance, technology, and governance.
ReadOpenAI shares lessons from deploying long-running AI models, highlighting new safety risks, observed failures, and improved safeguards through iterative deployment.
Navigating AI overenthusiasm in financial services
Dropdown lists can be used in narrow, specific scenarios, but misuse can cause more harm than alternatives.
ReadEven if AI matches researcher-output quality, human-led research will remain essential — the team learning from observing users can't be outsourced.
Sarah Friar, CFO of OpenAI, introduces a practical AI scorecard to measure ROI through useful work, cost per successful task, dependability, and return on compute.
The common rule of thumb is to never “block” the browser’s main thread when running JavaScript tasks. But is this a hard rule? Victor Ayomipo describes a use case he encountered involving a screens...
ReadModularity and mortality: The importance of ‘skin in the game’
ReadLearn how OpenAI is making ChatGPT safer for teens with age-appropriate protections, learning tools, parental controls, and expert partnerships.
How OpenAI’s creative team uses Codex to build custom creative tools, accelerate ideation, and prototype faster with context-aware AI.
The commodity illusion and the new geopolitics of compute
ReadPath to production for enterprise AI: Moving beyond the experimentation trap
Cars24 uses OpenAI-powered voice and chat agents to handle 1M+ monthly conversation minutes, recover 12% of lost leads, and bring agentic workflows to teams across the company.
ReadJohannes Seemann had the idea for a financial planning tool built around someone's relationship with money—how they think, feel, and act around it—years before he had a way to build it. Then GenAI...
OpenAI outlines a “reverse federalism” approach to AI governance, where state laws help build a national framework for safe, democratic AI.
Many companies assume everyone craves new AI features. But the reality is that most people don't want more AI — at least not in the way most AI leaders envision it. Brought to you by Design Pattern...
Explore GPT-Red, OpenAI’s automated red teaming system that uses self-play to improve AI safety, alignment, and prompt injection robustness.
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. October 5- October 16, 2026.
Learn how enterprises can manage AI investments in the agentic era by measuring useful work per dollar, improving efficiency, and scaling high-value workflows.
The primitive paradox: Reclaiming software discipline in an agentic world
ReadSee how data science teams can use ChatGPT Work to build root-cause briefs, impact readouts, KPI memos, scoped analyses, and dashboard specs from real work inputs.
ReadSee how sales teams can use ChatGPT Work to create pipeline briefs, meeting prep packets, forecast reviews, account plans, and stalled-deal diagnoses from real work inputs.
ReadAI-assisted migration: Critical lessons from the modernization frontlines
Handoff willingness, flexibility, proactivity, emotional responsiveness, and transparency help you build trustworthy AI chatbots that guide users well.
Use this maturity model to assess your design system’s health and identify where to focus next.
The strongest visual concepts don’t start in Figma. They start with the right questions. Explore the pre-concept phase of brand identity design, where teams research brand context, uncover hidden a...
How Deutsche Telekom is becoming an AI-native telco with OpenAI-transforming customer service, employee workflows, network operations, and the future of voice.
Context decay is quietly killing your features before they go live
ReadThe operating system for enterprise AI
Learn how to use ChatGPT, start your first conversation, and discover simple ways to write, brainstorm, and solve problems with AI.
Many UI trends are designed to capture attention and signal innovation, but those goals often conflict with the needs of mental health apps: reducing cognitive strain, fostering trust, and providin...
Learn how GPT-5.6 powers Microsoft 365 Copilot with stronger AI capabilities across Word, Excel, PowerPoint, Chat, and Cowork for faster, higher-quality work.
ChatGPT Work is an agent that can take action across your apps and files, stay with a project for hours if needed, and turn a goal into finished work.
ReadMore intelligence from every token, stronger performance per dollar, and more capability on demand for your hardest work.
ReadDetails about the OpenAI Bio Bounty program
ReadThe zero-cost fallacy: Open source software in the agentic era
ReadLearn how OpenAI approaches government and national security partnerships, with principles for responsible AI use, democratic accountability, and public safety.
A new analysis from OpenAI reveals issues in SWE-Bench Pro, a popular coding benchmark, raising concerns about reliability and accuracy in evaluating AI models.
OpenAI Academy and the Walton Family Foundation are bringing hands-on AI Skills Jams to help K–12 educators build practical AI skills for the classroom.
Bridging the gap between platform engineering and business value
Are non-functional requirements the missing guardrail for AI-generated code?
A new generation of voice models for natural human-AI interaction, now powering ChatGPT Voice.
We have been building websites inside boxes for years on WordPress. Let’s take a closer look at [Kirki](https://kirki.com/), the first freeform visual builder with an infinite canvas, and explore h...
ReadCaught between ephemerality and materiality
ReadSovereign AI addresses the wrong dependency
See how Australian Payments Plus uses ChatGPT Enterprise and Codex to move faster through payments complexity. AP+ saves time, improves quality, and keeps human judgment central.
ReadMUFG uses ChatGPT Enterprise to build an AI-native organization, improve workflows, and deliver new AI-powered financial services at scale.
Performance engineering in agentic AI systems
UX teams should report business outcomes — not activity or UX metrics — to show impact on revenue, cost, risk, speed, retention, and to secure resources.
Different enterprise roles need different types of explanations for AI outputs.
A closer look at why users don’t need more tools in their daily lives. What they need are seamless integrations of useful features to match already existing, established mental models. Brought to y...
ReadThe discovery dilemma: Using AI to focus research where it matters
Scott Shigeoka has spent the last year driving a 25-foot purple van across the country with the word curiosity emblazoned on the side. He's a researcher, author, and the Head of Curiosity Cultivati...
ReadWe’ve fallen into conversational tunnel vision, defaulting every AI capability into a chat-based interface simply because LLMs are trained on dialogue data. But great UX is about matching modality...
Every language app in your pocket inherited a teaching method built for Latin. Understanding why that happened is a more useful design lesson than anything the apps themselves will teach you. In 17...
ReadTeams can generate UI faster than ever, but they still have to guarantee that what they ship is usable, secure, and maintainable. Accessibility as an operational capability rather than a compliance...
July is just around the corner, and that means... It’s time for some new desktop wallpapers! As every month, the wallpapers in this collection were created by the community for the community and ca...
ReadNew OpenAI Signals data shows how ChatGPT adoption is growing globally, with users increasing usage, exploring more capabilities, and driving growth across regions and languages.
ReadOpenAI engineers used large-scale core dump analysis to debug rare infrastructure crashes, uncovering both a hardware fault and a long-standing software bug.
Inside Genebench-Pro
ReadIntroducing GeneBench-Pro, a new benchmark testing AI performance in genomics, biology, and scientific research using complex, real-world datasets.
A new OpenAI report maps how AI could reshape jobs across the EU, highlighting which occupations may face automation, growth, or workflow changes.
Reshaping the economics of software development: Building a future-ready core with Al/works™
ReadHP Inc. scales its OpenAI Frontier partnership to deploy AI across customer experiences, software development, and enterprise operations.
Learn to spot and filter out survey bots’ responses before analysis so fake data doesn’t distort your findings.
Gather baseline metrics before starting a project so your team can demonstrate its impact.
OpenAI previews GPT-5.6 Sol, a next-generation model with stronger capabilities in coding, science, and cybersecurity, paired with its most advanced safety stack.
ReadA new OpenAI research paper shows how AI agents are transforming work, enabling longer, more complex tasks and expanding productivity across roles.
The code review is dead; long live the code review
ReadCode you don't understand is a liability you can't defend
ReadAutonomous AI is here, but are enterprises ready?
The silent run on the bank: Why 2026 is the year of the “stranger core”
ReadYour company may already have budget for professional development. Here's how to ask your manager to cover an IDEO U course, including a template email you can send today. More
ReadOpenAI and Broadcom introduce Jalapeño, a custom AI chip built for LLM inference to improve performance, efficiency, and scale across AI systems.
GPT-5 Pro helped solve a 3-year-old immunology mystery, offering insights into T cell behavior. The breakthrough could support cancer and autoimmune research.
OpenAI helps build shared standards for advanced AI, supporting evaluation frameworks, safety practices, and global cooperation through the Appia Foundation.
Is developer experience dead?
The local inference boundary: Reflections on Apple’s AFM 3 and token economics
ReadDiscover how Omio uses OpenAI to power conversational travel experiences, accelerate product development, and transform into an AI-native company.
OpenAI introduces Patch the Planet, a Daybreak initiative helping open-source maintainers find, validate, and fix vulnerabilities with AI and expert review.
OpenAI introduces new Daybreak tools, including Codex Security and GPT-5.5-Cyber, to help organizations find, validate, and patch vulnerabilities at scale.
ReadBuild an AI knowledge fabric for your organization
Learn how Jason Liu uses Codex to preserve context, manage complex projects, and help work continue beyond a single prompt.
Samsung Electronics deploys ChatGPT Enterprise and Codex to employees worldwide, marking one of OpenAI’s largest enterprise AI rollouts.
A mindful incentive structure can keep diary study participants engaged and responding, without overloading you with low-quality responses.
ReadNondevelopers are building complex agentic AI systems on intuition developed through many hours of experimentation, YouTube videos, and Reddit threads.
Is AI unbundling expertise?
How to build transaction foundation models in banking and payments
ReadGeneral Magic had everything. The mid-1990s Silicon Valley company had unlimited funding, an alliance including Apple, Sony, and AT&T, and a founding team that included two creators of the original...
ReadOpenAI introduces new spend controls and usage analytics for ChatGPT Enterprise, helping organizations manage costs and scale AI with confidence.
Learn how GPT-5.5 Instant improves ChatGPT’s health and wellness responses with stronger reasoning, better context, clearer communication, and physician-informed evaluations.
ReadResearchers used an OpenAI reasoning model to help diagnose rare diseases, identifying 18 new diagnoses in previously unsolved cases.
Generative ref-AI-ctoring: Solving tech debt in the age of AI
Evaluating AI agents in production: A practical framework
Governing the autonomous enterprise: The Agentic Scope of Authority Framework
ReadOpenAI and Molecule.one show how a near-autonomous AI chemist using GPT-5.4 improved a key drug-making reaction, advancing medicinal chemistry research.
Why ontologies matter, why they fail and how to build them anyway
ReadIntroducing LifeSciBench, an expert-authored, expert-reviewed benchmark for evaluating how AI systems handle real-world life science research tasks and decisions.
In a world where AI is informing more design choices, it’s easy to mistake predictions for certainties. This article introduces Probabilistic Design, a mindset that allows UX and product teams to a...
Enabling evolutionary database development: Part 3
ReadThe dangers of token usage billing
ReadOpenAI introduces Deployment Simulation, a method to predict AI model behavior before deployment using real conversation data to improve safety and evaluation accuracy.
Leading by example, even through uncertainty
ReadIs a codeless future an illusion?
ReadOpenAI launches the Partner Network, investing $150M to help global partners accelerate enterprise AI adoption, deployment, and transformation.
To build useful and usable AI-powered systems, our understanding of users’ needs and our design judgement must be encoded into well-defined evaluation criteria.
Context architecture applies information architecture principles to AI systems, helping agents interpret information and produce better, user aligned responses.
OpenAI introduces three Academy courses that help people build practical AI skills, create repeatable workflows, and apply agents in everyday work.
We have officially moved past the era of humanoid robots as mere public relations stunts. As they become increasingly lifelike, society may soon face profound social, psychological, and ethical cha...
ReadYour agent skill is not an anti-corruption layer
ReadEnabling evolutionary database development: Database branching with Lakebase (Part two)
ReadThe reality of agentic commerce: Moving from passive AI Copilots to autonomous machine payments
Preply uses OpenAI to launch AI-generated lesson summaries, providing personalised feedback and language learning exercises.
Why government agencies need structural modernization before AI adoption
Discover how astrophysicist Chi-kwan Chan uses Codex to build black hole simulations, helping scientists study extreme physics and test Einstein’s theory of general relativity.
Learn how BBVA scaled ChatGPT Enterprise to 100,000 employees and partnered with OpenAI to accelerate AI-powered banking transformation worldwide.
OpenAI plans to acquire Ona to expand Codex with secure, persistent cloud environments, enabling long-running AI agents across enterprise workflows.
OpenAI supports the EU Code of Practice on AI content transparency, advancing provenance standards and tools to help people understand AI-generated content.
Access OpenAI models and Codex through Oracle Cloud, using existing commitments to build and deploy AI with enterprise security and governance.
A new report from OpenAI details PRC-linked influence operations using AI to target U.S. tech debates, data center narratives, tariffs, and false claims about ChatGPT.
Findings from an exploratory user research study highlighting the unique insights and practical UX recommendations shared by participants with cognitive disabilities.
Navigating today’s AI token crisis
See how LSEG uses OpenAI to scale trusted AI across its global business, accelerating insights, shrinking release cycles, and empowering 4,000 employees.
The IDEO U All-Access Pass gives you seven on-demand courses for a year. Explore seven situations you might recognize, each with a handful of lessons from across the IDEO U catalogue to help you th...
ReadHow engineers at Nextdoor use Codex with GPT-5.5 to investigate hard-to-reproduce issues, build across platforms, and focus on product outcomes.
ReadHow Notion uses Codex to one-shot specs, build AI Voice Input for the web, and multiply engineering power across small teams.
Explore our ambitious, people-first industrial policy ideas for the AI era—focused on expanding opportunity, sharing prosperity, and building resilient institutions as advanced intelligence evolves.
OpenAI confirms a confidential S-1 submission to the SEC and has not yet determined timing for further action.
ReadA vision for the future of AI, focusing on access, safety, and shared prosperity as OpenAI works to ensure AGI benefits everyone.
Legacy modernization in insurance: Why insurers should act now
ReadBalancing innovation and quality in software governance
ReadOpenAI launches the Economic Research Exchange to study AI’s impact on jobs, productivity, and the economy. Applications are now open for selected research projects.
Use behavioral-economics frameworks to uncover hidden friction in your experience and design UX solutions that better support user action.
"AI design" is one label but has forked into four different types of work.
The paradox of acceleration: Overcoming AI-induced decision fatigue and business bottlenecks
Does every feature we build with AI need a token budget?
Backstage with Lakebase | Part 3: The one-query FinOps solution
ReadHere's a question Sam Conniff asks in every leadership session he runs: In a moment of profound uncertainty, would you prefer to be seen as decisive, even if you knew that would lead to a negative...
ReadLearn how Endava is using AI agents, ChatGPT Enterprise, and Codex to accelerate software delivery, automate workflows, and build an AI-native culture across the enterprise.
ChatGPT introduces a new memory system to better remember preferences, keeping context fresh and relevant across conversations.
Is AI governance even the right conversation?
Enabling evolutionary database development: Database branching with Lakebase
ReadAn action plan for AI-powered biological resilience
GPT-Rosalind advances life sciences research with enhanced biological reasoning, medicinal chemistry expertise, genomics analysis, and experimental workflow capabilities.
Practical guide on how to reduce drifts, minimize mistakes, maintain context, and improve the quality of AI-generated prototypes. Brought to you by Design Patterns For AI Interfaces , **friendly vi...
See how Wasmer used Codex with GPT-5.5 to build a Node.js runtime for the edge, accelerating development 10x to 20x and shipping in weeks instead of months.
ReadOpenAI outlines a blueprint for U.S. governance of frontier AI, proposing a federal framework for safety, resilience, and national security.
OpenAI outlines its public policy agenda for AI, including safety, youth protection, workforce transition, and global standards to ensure AI benefits society.
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. September 14 - September 25, 2026.
Supervisory engineering: Orchestrating software’s ‘middle loop’
Claude outage, June 2026: Reckoning with AI’s increasing status as infrastructure
Travelers built an AI-powered Claim Assistant with OpenAI to guide customers through filing claims, provide 24/7 support, and scale operations during peak demand.
Create that kind of lightweight website or app with Codex.
ReadDiscover new Codex plugins, sites, and annotations that help analysts, marketers, designers, investors, and other teams get more done with AI.
OpenAI calls for global action on youth AI safety, proposing an international institute to strengthen safeguards, standards, and opportunities for young people.
The Next Era of Knowledge Work report explores how Codex is transforming productivity through AI-powered research, data analysis, workflow automation, and content creation.
Modern engineering is a flow game
The power of Transaction Foundation Models: Building the unified intelligence layer for payments
ReadOur approach to AI policy and political advocacy, transparency, support for thoughtful regulation and AI safety, and that no outside political group speaks on the company’s behalf.
OpenAI breaks ground on a 1GW data center project in Michigan as part of Stargate, building AI infrastructure to expand access, create jobs, and support communities.
OpenAI frontier models and Codex are now generally available on AWS, giving enterprises a new path to build with OpenAI through the AWS environments, controls, and procurement workflows they alread...
ReadOpenAI banned likely PRC-origin accounts using AI to create comments and cartoons about US tech policy, tariffs, and trade restrictions.
OpenAI banned a likely PRC-origin cluster using AI to generate social media content criticizing US data centers and AI infrastructure.
Let’s kick off June — and the beginning of summer — with some fresh inspiration! Artists and designers from across the globe once again tickled their creativity to welcome the new month with a new...
ReadBoston Children’s Hospital uses OpenAI technology to improve patient care, reduce operational burden, and help diagnose more than 40 rare disease cases.
How Braintrust engineers use Codex with GPT-5.5 to run experiments and code faster.
ReadOpenAI launches Rosalind Biodefense, expanding trusted access to GPT-Rosalind for vetted developers and U.S. government partners advancing biodefense, public health, and pandemic preparedness throu...
ReadWealth management renaissance: Adapting for a future of alternatives
ReadAdapting to the alternative investment wave in the Middle East
ReadThe VibeSec reckoning: Why prompting your AI to be secure isn't enough
OpenAI shares guidance on third-party AI evaluations, covering how to assess model capabilities, safeguards, and validity for frontier systems.
Seventy percent of websites still fail basic WCAG contrast checks in 2025. After years of design system tooling, accessibility linters, and JavaScript libraries, nothing moved the needle. We didn’t...
Learn how Endava uses Codex to build an agentic organization, accelerating software delivery and reducing requirements analysis from weeks to hours.
ReadCognitive debt is a real organizational risk: Don’t ignore it
ReadExplore OpenAI’s Frontier Governance Framework and how our AI safety, security, and risk practices align with emerging EU and California regulations.
Cisco and OpenAI are redefining enterprise engineering with Codex, helping Cisco scale AI-native development, accelerate AI Defense work, and automate defect remediation.
See how OpenAI, Thrive, and Crete built a self-improving tax agent with Codex, automating filings, improving accuracy, and accelerating workflows.
Warp uses GPT-5.5 and OpenAI models to coordinate coding agents across local, cloud, and open-source development workflows.
ReadAhead of global elections, we’re helping people access information, supporting cyber defenders, and increasing AI transparency
Semantic drift and semantic integrity: Stewarding meaning in the age of AI
Beyond B2B and B2C: Preparing for the business-to-agents (B2A) era
ReadThere’s a moment in almost every usability session where a participant pauses at the login screen, types something, and glances up: checking whether they’re “doing it right.” That pause is a clear...
New research shows how 4 million Americans use ChatGPT to start, run, and grow small businesses, lowering the cost of entrepreneurship with AI.
OpenAI partners with Grupo Folha and Grupo UOL to bring trusted Brazilian journalism to ChatGPT, expanding access to news with attribution and transparency.
ReadWhat people say, feel, think, and do are often very different things. To understand the underlying reasons for user behavior, it helps to look beyond the surface and explore hidden motivations, roo...
ReadFrom backend support to AI orchestrators: Reimagining the way the Digital Workplace team operates
Winning in the era of autonomous AI shoppers
How Virgin Atlantic used Codex to ship its revamped mobile app on a fixed holiday travel deadline, reaching near-total unit test coverage and zero P1 defects.
ReadOpenAI is named a leader in the 2026 Gartner Magic Quadrant for Enterprise AI Coding Agents, with Codex recognized for innovation and enterprise-scale deployment.
Researchers began tracking global economic policy uncertainty in the 1980s. The five highest measurements they've ever recorded have all come in the past five years. Mentions of uncertainty in Glas...
ReadAdventHealth is using ChatGPT for Healthcare to streamline workflows, reduce administrative burden, and return more time to patient care.
ReadMeet `sibling-index()` and `sibling-count()`. Staggered cascade effect in one line of CSS without `:nth-child()` rules or JS workarounds. Works for 5 items or 5,000.
ReadHexagonal architecture explained through a practical example
ReadAfter Anthropic Mythos: The banking and finance sectors’ next steps
ReadBridging the gap: Enabling banks to win in the tokenized economy
ReadModernise without the big bang: Governed AI as a delivery safeguard for legacy public services
An OpenAI model solved the 80-year-old unit distance problem, disproving a major conjecture in discrete geometry and marking a milestone in AI-driven mathematics.
How Ramp engineers use Codex with GPT-5.5 to review code and ship improvements, allowing them to get substantive feedback in minutes instead of hours.
ReadOpenAI advances Education for Countries, expanding AI adoption in schools with new partnerships, teacher training, and tools to improve global learning outcomes.
OpenAI for Singapore launches a multi-year AI partnership to expand deployment, build local talent, and support businesses and public services with AI.
OpenAI advances AI content provenance with Content Credentials, SynthID, and a verification tool to help people identify and trust AI-generated media.
Tackling the AI value delivery paradox
OpenAI and Dell partner to bring Codex to hybrid and on-premise environments, helping enterprises deploy AI coding agents securely across data and workflows.
The agent unconscious: Embedding organizational memory in AI
OpenAI and Malta partner to expand AI access, offering ChatGPT Plus and training to help citizens build practical AI skills and use AI responsibly.
Every extra second of friction has a measurable business cost. Carrie Webster shares ten data-backed UX facts that link user experience directly to revenue, retention, and long-term growth.
Backstage with Databricks Lakebase: Bringing the operational database into Unity Catalog
ReadSee how business operations teams can use ChatGPT Work to create initiative briefs, strategy updates, leadership decision packets, progress updates, and more from real work inputs
ReadDatabricks uses GPT-5.5 for enterprise agent workflows after the model set a new state of the art on the OfficeQA Pro benchmark.
ReadPreview a new personal finance experience in ChatGPT for Pro users in the U.S. Securely connect your financial accounts and get AI-powered insights and guidance grounded in your financial context,...
The questions about how to use AI in research aren't slowing down. If anything, they're getting sharper. Not "should we use it?" (most teams have moved past that). The harder questions are the ones...
Sea Limited's CPO explains why the company is deploying Codex across engineering teams to accelerate AI-native software development in Asia.
Use Codex anywhere with the ChatGPT mobile app. Monitor, steer, and approve coding tasks in real time across devices and remote environments.
ReadBeyond the carbon estimate: Why data quality wins
ReadBeyond the prototype: The reality of delivering generative AI products
Learn how new ChatGPT safety updates improve context awareness in sensitive conversations, helping detect risk over time and respond more safely.
ReadWhy traditional loading patterns like spinners fail in agentic AI experiences, and how interface patterns that reveal the system’s process, status, and decision-making can improve transparency and...
Learn how OpenAI built a safe, effective sandbox to enable Codex on Windows with controlled file access and network limits.
AI vendors are trying to bridge the governance gap: For adopters, this is a risk
Harness engineering and agent feedback: Exploring AI coding sensors
OpenAI details its response to the TanStack “Mini Shai-Hulud” supply chain attack, outlines protections taken to secure systems and signing certificates, and explains why macOS users must update Op...
ReadSee how finance teams can use ChatGPT Work to build MBRs, reporting packs, variance bridges, model checks, and planning scenarios from real work inputs.
ReadParameter Golf brought together 1,000+ participants and 2,000+ submissions to explore AI-assisted machine learning research, coding agents, quantization, and novel model design under strict constra...
Teams use Codex with GPT-5.5 to ship production systems and turn research ideas into runnable experiments.
Learn how AutoScout24 Group uses Codex and ChatGPT to speed development cycles, improve code quality, and expand AI adoption.
ChatGPT adoption surged in Q1 2026, with fastest growth among users over 35 and more balanced gender usage, signaling broader mainstream AI adoption.
Join the OpenAI Campus Network—connect student clubs worldwide, access AI tools, host events, and build an AI-powered campus community.
How enterprises scale AI: from early experiments to compounding impact through trust, governance, workflow design, and quality at scale.
OpenAI launches DeployCo, a new enterprise deployment company built to help organizations bring frontier AI into production and turn it into measurable business impact.
Diversity doesn’t just “happen”
ReadHow OpenAI runs Codex securely with sandboxing, approvals, network policies, and agent-native telemetry to support safe and compliant coding agent adoption.
ReadBackstage with Lakebase: Exploring the concept with Databricks
ReadThis week in AI | 8 May
The agentic journey from idea to product
ReadCapability gap or a visibility problem?
ReadOpenAI expands Trusted Access for Cyber with GPT-5.5 and GPT-5.5-Cyber, helping verified defenders accelerate vulnerability research and protect critical infrastructure.
Parloa leverages OpenAI models to power scalable, voice-driven AI customer service agents, enabling enterprises to design, simulate, and deploy reliable, real-time interactions.
Explore new realtime voice models in the OpenAI API that can reason, translate, and transcribe speech, enabling more natural and intelligent voice experiences.
ReadGitHub Copilot and me: The evolution of my partnership with a coding assistant
ReadOpenAI begins testing ads in ChatGPT to support free access, with clear labeling, answer independence, strong privacy protections, and user control.
ReadIntroducing Trusted Contact in ChatGPT, an optional safety feature that notifies someone you trust if serious self-harm concerns are detected.
ReadSimplex boosts software development with ChatGPT Enterprise and Codex, reducing design, build, and testing time while scaling AI-driven workflows.
An honest perspective on building local-first web apps in 2026, written for developers who’ve been doing this long enough to be skeptical of silver bullets.
ReadLearn how ChatGPT safeguards your privacy, reduces personal data in training, and gives you control over whether your conversations improve AI models.
Singular Bank built Singularity, an internal assistant using ChatGPT and Codex to help bankers save 60–90 minutes daily on meeting prep, portfolio analysis, and follow-up.
ReadMeet the ChatGPT Futures Class of 2026—26 student innovators using AI to build, research, and drive real-world impact. Discover how this generation is redefining learning, creativity, and opportuni...
OpenAI’s B2B Signals research shows how frontier enterprises deepen AI adoption, scale Codex-powered agentic workflows, and build durable competitive advantage.
Uber uses OpenAI to power AI assistants and voice features that help drivers earn smarter and riders book faster across a global real-time marketplace.
GPT-5.5 Instant System Card
ReadGPT-5.5 Instant updates ChatGPT’s default model with smarter, more accurate answers, reduced hallucinations, and improved personalization controls.
ReadOpenAI introduces MRC (Multipath Reliable Connection), a new supercomputer networking protocol released via OCP to improve resilience and performance in large-scale AI training clusters.
Design always starts with function — function shapes form. But if that function can’t be made completely invisible and people still have to interact with it, it inevitably becomes part of their exp...
ReadExplore OpenAI’s European Youth Safety Blueprint and EMEA Youth & Wellbeing Grants, advancing safe, responsible AI for teens, families, and educators.
OpenAI expands ChatGPT ads with a beta self-serve Ads Manager, CPC bidding, and enhanced measurement tools—built to protect privacy and keep conversations separate from ads.
ReadOpenAI and PwC are partnering to help enterprises use AI agents to automate finance workflows, improve forecasting, strengthen controls, and modernize the CFO function.
How OpenAI rebuilt its WebRTC stack to power real-time Voice AI with low latency, global scale, and seamless conversational turn-taking.
Streaming UIs are an easy concept on the surface, but are quite complicated in practice. There are many considerations that need to be accounted for, from layout shifts and motion preferences to pr...
ReadLet’s welcome May with a new collection of desktop wallpapers! Following our monthly tradition, the wallpapers were created by the community for the community and can be downloaded for free. Enjoy!
ReadIntroducing Advanced Account Security: phishing-resistant login, stronger recovery, and enhanced protections to safeguard sensitive data and prevent account takeover.
ReadHow goblin outputs spread in AI models: timeline, root cause, and fixes behind personality-driven quirks in GPT-5 behavior.
OpenAI scales Stargate to build the compute infrastructure powering AGI, adding new data center capacity to meet growing AI demand.
AI is changing what it means to be a researcher. Even if you don't think of yourself as one, everyone does research. We’ve all googled something, asked an LLM a question, or dug into a topic to mak...
OpenAI outlines a five-part action plan for strengthening cybersecurity in the Intelligence Age, focused on democratizing AI-powered cyber defense and protecting critical systems.
Escaping the platform labyrinth: A product guide to beating cognitive load
ReadWhy AI is raising the stakes of the software engineering craft
The future of secured lending in the UK and Europe: From bottlenecks to AI-driven growth
OpenAI GPT models, Codex, and Managed Agents are now available on AWS, enabling enterprises to build secure AI in their AWS environments.
Learn how OpenAI protects community safety in ChatGPT through model safeguards, misuse detection, policy enforcement, and collaboration with safety experts.
ReadOpenAI is available at FedRAMP Moderate authorization for ChatGPT Enterprise and the OpenAI API, enabling secure AI adoption for U.S. federal agencies.
AI tools are eliminating the need to “bug” colleagues for help, but the informal interactions they replace are the very scaffolding that builds team trust, belonging, and innovation. Casey Hudetz a...
OpenAI and Microsoft announce an amended agreement that simplifies the partnership, adds long-term clarity, and supports continued AI innovation at scale.
Building a mission-led government: Three essential actions for delivering lasting change
ReadAgentic AI for data management
Learn how Symphony, an open-source spec for Codex orchestration, turns issue trackers into always-on agent systems—boosting engineering output and reducing context switching.
How Choco used OpenAI APIs to streamline food distribution, boost productivity, and unlock growth—an in-depth customer story on real-world AI impact.
Our mission is to ensure that AGI benefits all of humanity. Sam Altman shares five principles that guide our work.
ReadA new framework analyzes 921 occupations and 148 million U.S. jobs to identify which roles face automation risk, reorganization, growth, or minimal AI disruption.
Drowning in dashboards, starving for clarity: Why Observability is a leadership choice
ReadI want to discuss accessibility because it is the most important thing for making websites. Other A List Apart articles give you innovation and insight. This article will give you homework. These a...
GPT-5.5 System Card
ReadIntroducing GPT-5.5, our smartest model yet—faster, more capable, and built for complex tasks like coding, research, and data analysis across tools.
Explore practical ChatGPT Work use cases to automate tasks, create deliverables, and turn real inputs into outputs across tools, files, and workflows.
ReadOpenAI makes ChatGPT for Clinicians free for verified U.S. physicians, nurse practitioners, and pharmacists, supporting clinical care, documentation, and research.
In a rush to embrace AI, the industry is redefining what it means to be a UX designer, blurring the line between design and engineering. Carrie Webster explores what’s gained, what’s lost, and why...
Learn how to build, use, and scale workspace agents in ChatGPT to automate repeatable workflows, connect tools, and streamline team operations.
ReadA deep dive into the Codex agent loop, showing how WebSockets and connection-scoped caching reduced API overhead and improved model latency.
Workspace agents in ChatGPT are Codex-powered agents that automate complex workflows, run in the cloud, and help teams scale work across tools securely.
ReadOpenAI Privacy Filter is an open-weight model for detecting and redacting personally identifiable information (PII) in text with state-of-the-art accuracy
ChatGPT Images 2.0 introduces a state-of-the-art image generation model with improved text rendering, multilingual support, and advanced visual reasoning.
ReadHow to implement effective review gates for AI-assisted development
OpenAI launches Codex Labs, partners with with Accenture, PwC, Infosys, and others to help enterprises deploy and scale Codex across the software development lifecycle, and hits 4M Codex WAU.
ReadPoorly handled session timeouts are more than a technical inconvenience. They can become serious accessibility barriers that interrupt essential online tasks, especially for people with disabilitie...
Cybernetics and the “human-on-the-loop” in agentic coding
ReadHyatt deploys ChatGPT Enterprise across its global workforce, using GPT-5.4 and Codex to improve productivity, operations, and guest experiences.
The updated Codex app for macOS and Windows adds computer use, in-app browsing, image generation, memory, and plugins to accelerate developer workflows.
OpenAI introduces GPT-Rosalind, a frontier reasoning model built to accelerate drug discovery, genomics analysis, protein reasoning, and scientific research workflows.
Anthropic Mythos Preview: Faster patching isn't enough
ReadData products: Closing the gap between technical excellence and business value
ReadLeading security firms and enterprises join OpenAI’s Trusted Access for Cyber, using GPT-5.4-Cyber and $10M in API grants to strengthen global cyber defense.
ReadIn 2013, Clay Parker Jones was in a meeting that changed how he thought about work. He was at Undercurrent, pitching a mobile-focused strategy to the CMO of a major hospitality company. Midway thro...
ReadOpenAI updates the Agents SDK with native sandbox execution and a model-native harness, helping developers build secure, long-running agents across files and tools.
ReadThe cognitive demands of AI novelty
Macro trends in the tech industry | April 2026
ReadOf women in STEM and other mythological creatures
ReadHow agentic AI will change customer experience design forever
OpenAI expands its Trusted Access for Cyber program, introducing GPT-5.4-Cyber to vetted defenders and strengthening safeguards as AI cybersecurity capabilities advance.
Cloudflare brings OpenAI’s GPT-5.4 and Codex to Agent Cloud, enabling enterprises to build, deploy, and scale AI agents for real-world tasks with speed and security.
Practical guidelines for driving UX impact in organizations with legacy systems and broken processes. Brought to you by Measuring UX Impact , **friendly video course on UX** and design patterns by...
Learn how to use ChatGPT for research to gather sources, analyze information, and create structured, citation-backed insights.
Learn how to use ChatGPT for writing to draft, revise, and refine content with clear structure, tone, and intent.
ReadLearn how to personalize ChatGPT using custom instructions and memory to get more relevant, consistent, and tailored responses.
ReadLearn how to create and use ChatGPT skills to build reusable workflows, automate recurring tasks, and ensure consistent, high-quality outputs.
ReadLearn how to use projects in ChatGPT to organize chats, files, and instructions, manage ongoing work, and collaborate more effectively.
ReadLearn how managers use ChatGPT to prepare for conversations, write clear feedback, stay organized, and improve team effectiveness.
ReadExplore how OpenAI products like ChatGPT, Codex, and APIs bring AI into real-world use for work, development, and everyday tasks.
Learn how to research with ChatGPT using search and deep research to find up-to-date information, analyze sources, and generate structured insights.
Learn how to use ChatGPT to brainstorm ideas, organize thinking, and turn rough concepts into structured, actionable plans.
ReadLearn how to use AI responsibly with best practices for safety, accuracy, and transparency when using tools like ChatGPT.
Learn how to upload and work with files in ChatGPT to analyze data, summarize documents, and generate content from PDFs, spreadsheets, and more.
ReadExplore AI resources for financial services, including prompt packs, GPTs, guides, and tools to help institutions deploy and scale AI securely.
Learn how finance teams use ChatGPT to streamline reporting, analyze data, improve forecasts, and communicate insights more clearly.
ReadLearn how to build and use custom GPTs to automate workflows, maintain consistent outputs, and create purpose-built AI assistants.
Learn how marketing teams use ChatGPT to plan campaigns, generate content, analyze performance, and move from ideas to execution faster.
ReadLearn what AI is, how it works, and how tools like ChatGPT use large language models. A clear, beginner-friendly guide to understanding artificial intelligence.
Learn how operations teams use ChatGPT to streamline workflows, improve coordination, standardize processes, and drive faster execution.
ReadLearn how to analyze data with ChatGPT by exploring datasets, generating insights, creating visualizations, and turning findings into actionable decisions.
ReadLearn how customer success teams use ChatGPT to manage accounts, improve communication, reduce churn, and drive adoption and renewals.
ReadLearn how sales teams use ChatGPT to research accounts, personalize outreach, manage deals, and improve pipeline performance.
Explore how clinicians use ChatGPT to support diagnosis, documentation, and patient care with secure, HIPAA-compliant AI tools.
Learn how to create and refine images with ChatGPT using clear prompts, iterate on designs, and generate high-quality visuals in minutes.
ReadOpenAI responds to the Axios supply chain attack by rotating macOS code signing certificates, updating apps, and confirming no user data was compromised.
How the Datadog MCP server can help improve IT operational insight and observability
ReadThe shifted operation model and MSPs in the AI Age
The predictability gap in digital public infrastructure
ReadCyberAgent uses ChatGPT Enterprise and Codex to securely scale AI adoption, improve quality, and accelerate decisions across advertising, media, and gaming.
OpenAI outlines the next phase of enterprise AI, as adoption accelerates across industries with Frontier, ChatGPT Enterprise, Codex, and company-wide AI agents.
Discover OpenAI’s Child Safety Blueprint—a roadmap for building AI responsibly with safeguards, age-appropriate design, and collaboration to protect and empower young people online.
Designing for agentic AI requires attention to both the system’s behavior and the transparency of its actions. Between the black box and the data dump lies a more thoughtful approach. Victor Yocco...
A pilot program to support independent safety and alignment research and develop the next generation of talent
How to perform a structured evaluation of AI conversational solutions
OpenAI acquires TBPN to accelerate global conversations around AI and support independent media, expanding dialogue with builders, businesses, and the broader tech community.
Codex now includes pay-as-you-go pricing for ChatGPT Business and Enterprise, providing teams a more flexible option to start and scale adoption.
ReadDesign principles with references, examples, and methods for quick look-up. Brought to you by Design Patterns For AI Interfaces , **friendly video courses on UX** and design patterns by Vitaly.
Gradient Labs uses GPT-4.1 and GPT-5.4 mini and nano to power AI agents that automate banking support workflows with low latency and high reliability.
OpenAI raises $122 billion in new funding to expand frontier AI globally, invest in next-generation compute, and meet growing demand for ChatGPT, Codex, and enterprise AI.
With the new month just around the corner, could there be a better occasion to freshen up your desktop? If you’re looking for some unique and inspiring wallpapers to accompany you on all those adve...
ReadRethinking leadership: How a sabbatical transformed a CIO into a coding intern [part two]
ReadNavigating the AI imperative: A strategic framework for AI enterprise adoption and risk management
Rethinking leadership: How a sabbatical transformed a CIO into a coding intern [part one]
ReadSolving for user diversity : An unified platform experience
ReadHow to keep large projects on track with business capability mapping
ReadAI for Disaster Response in Asia: OpenAI Workshop with Gates Foundation
Learn how STADLER uses ChatGPT to transform knowledge work, saving time and accelerating productivity across 650 employees.
ReadThe North Star before the map: Putting objectives before structural changes in digital transformation
ReadReimagining API modernization with deterministic AI-assisted engineering
Success in modern UX isn’t about having the most content. It’s about having the most findable content. Yet even with more data and better tools than ever, internal search often fails, leaving users...
Learn how OpenAI’s Model Spec serves as a public framework for model behavior, balancing safety, user freedom, and accountability as AI systems advance.
From months to days: Radical acceleration for insurance data
ReadOpenAI launches a Safety Bug Bounty program to identify AI abuse and safety risks, including agentic vulnerabilities, prompt injection, and data exfiltration.
Accessibility works best when it blends into everyday design workflows. The goal isn’t a big transformation, but simple work processes that fit naturally into a team’s routine. With Figma variables...
OpenAI releases prompt-based teen safety policies for developers using gpt-oss-safeguard, helping moderate age-specific risks in AI systems.
The OpenAI Foundation announces plans to invest at least $1 billion in curing diseases, economic opportunity, AI resilience, and community programs.
ChatGPT introduces richer, visually immersive shopping powered by the Agentic Commerce Protocol, enabling product discovery, side-by-side comparisons, and merchant integration.
ReadAccelerating pharmaceutical research with a multi-agent AI system
Casper: Helping developers work effectively with coding assistants
ReadFrom assistants to agents
ReadLast week in AI | 23 March
To address the novel safety challenges posed by a state-of-the-art video model as well as a new social creation platform, we’ve built Sora 2 and the Sora app with safety at the foundation. Our appr...
Read“Most people have been trained for years to protect themselves at work,” Ben Swire explains of one of the biggest challenges leaders face in building trust. Even with the best intentions—modeling v...
ReadHow to choose between modals and pages, when to avoid modals, and how to determine the right level of interruption or navigation. Brought to you by Smart Interface Design Patterns , a **friendly vi...
How OpenAI uses chain-of-thought monitoring to study misalignment in internal coding agents—analyzing real-world deployments to detect risks and strengthen AI safety safeguards.
Accelerates Codex growth to power the next generation of Python developer tools
Beyond vibe coding: The five building blocks of AI-native engineering
Design is about pacing and feelings as much as pixels and patterns. Alan Cohen explores Emotion in Flow and Emotion in Conflict, showing how anime like Dan Da Dan and superhero films like James Gun...
ReadGPT-5.4 mini and nano are smaller, faster versions of GPT-5.4 optimized for coding, tool use, multimodal reasoning, and high-volume API and sub-agent workloads.
ReadOpenAI Japan announces the Japan Teen Safety Blueprint, introducing stronger age protections, parental controls, and well-being safeguards for teens using generative AI.
New research shows Americans send nearly 3 million daily messages to ChatGPT asking about compensation and earnings, helping close the wage information gap.
A Thoughtworks perspective on CircleCI’s 2026 State of Software Delivery Report
ReadLast week in AI | 16 March
Unlocking the relational power of graph neural networks in fraud prevention
ReadMaking sense of the SaaSpocalypse
ReadA deep dive into why Codex Security doesn’t rely on traditional SAST, instead using AI-driven constraint reasoning and validation to find real vulnerabilities with fewer false positives.
The way JavaScript handles time has evolved significantly, from the built-in `Date` API to Moment.js and now Temporal. The new standard fills gaps in the original `Date` API while addressing limita...
ReadEscaping the legacy black hole: How insurers can turn technical debt into agility
ReadThe hidden pearls of TDD
ReadA world of opportunity: how AI and Assistive tech could build independence for millions
How ChatGPT defends against prompt injection and social engineering by constraining risky actions and protecting sensitive data in agent workflows.
How OpenAI built an agent runtime using the Responses API, shell tool, and hosted containers to run secure, scalable agents with files, tools, and state.
Getting to 82% Renewables: How AI secures our energy future
Wayfair uses OpenAI models to improve ecommerce support and product catalog accuracy, automating ticket triage and enhancing millions of product attributes at scale.
ReadRakuten fixes issues twice as fast with Codex
ReadIH-Challenge trains models to prioritize trusted instructions, improving instruction hierarchy, safety steerability, and resistance to prompt injection attacks.
ChatGPT introduces interactive visual explanations for math and science, helping students explore formulas, variables, and concepts in real time.
ReadTurning the tide: Overcoming the platform challenge of low developer adoption
OpenAI is acquiring Promptfoo, an AI security platform that helps enterprises identify and remediate vulnerabilities in AI systems during development.
Codex Security is an AI application security agent that analyzes project context to detect, validate, and patch complex vulnerabilities with higher confidence and less noise.
This week in AI | 6 March
By combining rigorous model evaluation, full-platform use of OpenAI, and agent workflows, Balyasny is reinventing investment research.
Using OpenAI reasoning models, Descript unlocked automatic localization of large content libraries without losing timing or meaning.
ReadIf your team feels comfortable all the time, you might have a problem. That’s how Ben Swire reframes one of the most misunderstood ideas in leadership today: the difference between creating psychol...
ReadIntroducing GPT-5.4, OpenAI’s most most capable and efficient frontier model for professional work, with state-of-the-art coding, computer use, tool search, and 1M-token context.
ReadGPT-5.4 Thinking System Card
ReadOpenAI introduces CoT-Control and finds reasoning models struggle to control their chains of thought, reinforcing monitorability as an AI safety safeguard.
OpenAI shares new tools, certifications, and measurement resources to help schools and universities close AI capability gaps and expand opportunity.
By focusing on people, not pilots, the Bundesliga club is scaling efficiency, creativity, and knowledge—without losing its football identity.
ReadPractical insights and frameworks to turn AI progress into business advantage
OpenAI introduces ChatGPT for Excel and new financial app integrations, powered by GPT-5.4 to accelerate modeling, research, and analysis in regulated environments.
Five AI value models show how leaders can sequence AI from workforce fluency to process reinvention and build durable business advantage.
A new preprint extends single-minus amplitudes to gravitons, with GPT-5.2 Pro helping derive and verify nonzero graviton tree amplitudes in quantum gravity.
Axios COO Allison Murphy explains how the company uses AI to support local reporters, streamline newsroom workflows, and deliver high-impact local journalism at scale.
OpenAI introduces the Learning Outcomes Measurement Suite to assess AI’s impact on student learning across diverse educational environments over time.
GPT-5.3 Instant: Smoother, more useful everyday conversations
ReadGPT-5.3 Instant System Card
ReadSRE is entering a paradigm shift
Read“I have a talented team—so why do we keep churning out tired ideas?” “These people love working together, but when it comes time to brainstorm, the room goes flat.” “We spend all day in meetings bu...
ReadUsing AI to build a GenAI bot for logistics teams at a major retailer
Preparing your team for the agentic software development life cycle
ReadClaude Code and COBOL modernization: What’s the reality?
ReadDetails on OpenAI’s contract with the Department of War, outlining safety red lines, legal protections, and how AI systems will be deployed in classified environments.
Stateful Runtime for Agents in Amazon Bedrock brings persistent orchestration, memory, and secure execution to multi-step AI workflows powered by OpenAI.
Today we’re announcing $110B in new investment at a $730B pre money valuation. This includes $30B from SoftBank, $30B from NVIDIA, and $50B from Amazon.
Microsoft and OpenAI continue to work closely across research, engineering, and product development, building on years of deep collaboration and shared success.
OpenAI and Amazon announce a strategic partnership bringing OpenAI’s Frontier platform to AWS, expanding AI infrastructure, custom models, and enterprise AI agents.
OpenAI shares updates on its mental health safety work, including parental controls, trusted contacts, improved distress detection, and recent litigation developments.
ReadOpenAI and Pacific Northwest National Laboratory introduce DraftNEPABench, a new benchmark evaluating how AI coding agents can accelerate federal permitting—showing potential to reduce NEPA draftin...
OpenAI and Figma launch a new Codex integration that connects code and design, enabling teams to move between implementation and the Figma canvas to iterate and ship faster.
Document processing isn't one problem — it's three
ReadThe evolving landscape of the sports industry
ReadBeyond the hype: A real-world guide to building enterprise-grade AI agents
Reflections on the future of Software Engineering retreat
Our latest threat report examines how malicious actors combine AI models with websites and social platforms—and what it means for detection and defense.
OpenAI appoints Arvind KC as Chief People Officer to help scale the company, strengthen its culture, and lead how work evolves in the age of AI.
OutreachAI: from signals to sales
ReadOvercoming political hurdles for platform engineering success
The Great British T+1 Rush: Faster settlements by 2027
ReadSWE-bench Verified is increasingly contaminated and mismeasures frontier coding progress. Our analysis shows flawed tests and training leakage. We recommend SWE-bench Pro.
OpenAI announces Frontier Alliance Partners to help enterprises move from AI pilots to production with secure, scalable agent deployments.
We share our AI model’s proof attempts for the First Proof math challenge, testing research-grade reasoning on expert-level problems.
Where does the rigor go?
ReadThe ambiguity trap
ReadSo, you want to run OpenClaw?
ReadOpenAI commits $7.5M to The Alignment Project to fund independent AI alignment research, strengthening global efforts to address AGI safety and security risks.
Rethinking go-to-market for the AI era
Beyond legacy: The human and structural risks slowing modernization in government and regulated industries
ReadOpenAI for India expands AI access across the country—building local infrastructure, powering enterprises, and advancing workforce skills.
“I received a call from someone saying, ‘You don’t know me, we’ve never met, I’m a big fan of your work — and I just wanted you to know you’re being knocked off in China,’” Cas Holman recalls of a...
ReadOpenAI and Paradigm introduce EVMbench, a benchmark evaluating AI agents’ ability to detect, patch, and exploit high-severity smart contract vulnerabilities.
Platform engineering: Rebuilding the core for developer effectiveness
Clarity from chaos: Overcoming tooling fragmentation in platform engineering
A guide to overcoming an inadequate or absent platform operating model
ReadHuman-centered AI: How to keep humans at the center of your AI efforts
A new preprint shows GPT-5.2 proposing a new formula for a gluon amplitude, later formally proved and verified by OpenAI and academic collaborators.
Introducing Lockdown Mode and Elevated Risk labels in ChatGPT to help organizations defend against prompt injection and AI-driven data exfiltration.
GABRIEL is a new open-source toolkit from OpenAI that uses GPT to turn qualitative text and images into quantitative data, helping social scientists analyze research at scale.
How OpenAI built a real-time access system combining rate limits, usage tracking, and credits to power continuous access to Sora and Codex.
AI products are here. AI product operations are not
The Ferrari in the jungle: AI-driven software development in large enterprises
Viral AI call to action is more nuanced than you think
Introducing GPT-5.3-Codex-Spark—our first real-time coding model. 15x faster generation, 128k context, now in research preview for ChatGPT Pro users.
By Ryan Lopopolo, Member of the Technical Staff
OpenAI for Government announces the deployment of a custom ChatGPT on GenAI.mil, bringing secure, safety-forward AI to U.S. defense teams.
OpenAI shares its approach to AI localization, showing how globally shared frontier models can be adapted to local languages, laws, and cultures without compromising safety.
How we built a pharmaceutical research assistant with generative AI
An autonomous lab combining OpenAI’s GPT-5 with Ginkgo Bioworks’ cloud automation cut cell-free protein synthesis costs by 40% through closed-loop experimentation.
OpenAI introduces Trusted Access for Cyber, a trust-based framework that expands access to frontier cyber capabilities while strengthening safeguards against misuse.
ReadOpenAI Frontier is an enterprise platform for building, deploying, and managing AI agents with shared context, onboarding, permissions, and governance.
GPT-5.3-Codex is a Codex-native agent that pairs frontier coding performance with general reasoning to support long-horizon, real-world technical work.
ReadGPT‑5.3-Codex is the most capable agentic coding model to date, combining the frontier coding performance of GPT‑5.2-Codex with the reasoning and professional knowledge capabilities of GPT‑5.2.
Read“Stop playing around and get to work.” Many adults may recall hearing this phrase as children when they had homework or chores to do. This mindset, that play is the opposite of work, often follows...
ReadLearn how to embed the Codex agent using the Codex App Server, a bidirectional JSON-RPC API powering streaming progress, tool use, approvals, and diffs.
Manufacturing: From legacy to AI platforms
Discover the Sora feed philosophy—built to spark creativity, foster connections, and keep experiences safe with personalized recommendations, parental controls, and strong guardrails.
ReadOpenAI and Snowflake partner in a $200M agreement to bring frontier intelligence into enterprise data, enabling AI agents and insights directly in Snowflake.
Introducing the Codex app for macOS—a command center for AI coding and software development with multiple agents, parallel workflows, and long-running tasks.
AIOps: What we learned in 2025
ReadHow OpenAI built an in-house AI data agent that uses GPT-5, Codex, and memory to reason over massive datasets and deliver reliable insights in minutes.
Unlocking Infrastructure as Code’s potential through AI
On February 13, 2026, alongside the previously announced retirement of GPT‑5 (Instant, Thinking, and Pro), we will retire GPT‑4o, GPT‑4.1, GPT‑4.1 mini, and OpenAI o4-mini from ChatGPT. In the API...
ReadTaisei Corporation’s HR team is leading the rollout of ChatGPT Enterprise to drive AI-powered talent development across the organization.
OpenAI launches the EU Economic Blueprint 2.0 with new data, partnerships, and initiatives to accelerate AI adoption, skills, and growth across Europe.
Apply for the EMEA Youth & Wellbeing Grant, a €500,000 program funding NGOs and researchers advancing youth safety and wellbeing in the age of AI.
Learn how OpenAI protects user data when AI agents open links, preventing URL-based data exfiltration and prompt injection with built-in safeguards.
PVH Corp., parent company of Calvin Klein and Tommy Hilfiger, is adopting ChatGPT Enterprise to bring AI into fashion design, supply chain, and consumer engagement.
Prism is a free LaTeX-native workspace with GPT-5.2 built in, helping researchers write, collaborate, and reason in one place.
ReadTRUSTBANK partnered with Recursive to build Choice AI using OpenAI models, enabling personalized conversational recommendations that simplify Furusato Nozei gift discovery.
Economic crime, data sharing and AI: The new contract for UK financial leaders
Indeed’s CRO Maggie Hulce shares how AI is transforming job search, recruiting, and talent acquisition for employers and job seekers.
A technical deep dive into the Codex agent loop, explaining how Codex CLI orchestrates models, tools, prompts, and performance using the Responses API.
How to better connect strategy to implementation
An inside look at how OpenAI scaled PostgreSQL to millions of queries per second using replicas, caching, rate limiting, and workload isolation.
A data-driven report on how workers across industries use ChatGPT—covering adoption trends, top tasks, departmental patterns, and the future of AI at work.
How Praktika uses GPT-4.1 and GPT-5.2 to build adaptive AI tutors that personalize lessons, track progress, and help learners achieve real-world language fluency
Discover how Higgsfield gives creators cinematic, social-first video output from simple inputs using OpenAI GPT-4.1, GPT-5, and Sora 2.
ReadEdu for Countries is a new OpenAI initiative helping governments use AI to modernize education systems and build future-ready workforces.
Our latest report reveals stark differences in advanced AI adoption across countries and outlines new initiatives to help nations capture productivity gains from AI.
In the age of AI coding, code quality still matters
In this follow-up episode of the Creative Confidence Podcast , IDEO CEO Mike Peng returns to answer questions from listeners around the world. Building on his previous conversation about creative e...
ReadOpenAI and the Gates Foundation launch Horizon 1000, a $50M pilot advancing AI capabilities for healthcare in Africa. The initiative aims to reach 1,000 clinics by 2028.
Stargate Community plans detail a community-first approach to AI infrastructure, using locally tailored plans shaped by community input, energy needs, and workforce priorities.
ServiceNow expands access to OpenAI frontier models to power AI-driven enterprise workflows, summarization, search, and voice across the ServiceNow Platform.
ChatGPT is rolling out age prediction to estimate if accounts are under or over 18, applying safeguards for teens and refining accuracy over time.
ReadCognitive leakage and the human consequences of software abstractions
ReadManaging LLM risks: A framework for academic publishing
OpenAI’s business model scales with intelligence—spanning subscriptions, API, ads, commerce, and compute—driven by deepening ChatGPT adoption.
ReadThe state of data mesh in 2026: From hype to hard-won maturity
ReadOpenAI plans to test advertising in the U.S. for ChatGPT’s free and Go tiers to expand affordable access to AI worldwide, while protecting privacy, trust, and answer quality.
ChatGPT Go is now available worldwide, offering expanded access to GPT-5.2 Instant, higher usage limits, and longer memory—making advanced AI more affordable globally.
OpenAI is investing in Merge Labs to support new brain computer interfaces that bridge biological and artificial intelligence to maximize human ability, agency, and experience.
Effective steering structures for your digital engineering at scale
Legacy modernization in the age of AI
OpenAI launches a new RFP to strengthen the U.S. AI supply chain by accelerating domestic manufacturing, creating jobs, and scaling AI infrastructure.
OpenAI partners with Cerebras to add 750MW of high-speed AI compute, reducing inference latency and making ChatGPT faster for real-time AI workloads.
Building stablecoin infrastructure: Every banks' institutional relevance is at stake
ReadBy rolling out ChatGPT Enterprise company-wide, Zenken has boosted sales performance, cut preparation time, and increased proposal success rates. AI-supported workflows are helping a lean team deli...
OpenAI and SoftBank Group partner with SB Energy to develop multi-gigawatt AI data center campuses, including a 1.2 GW Texas facility supporting the Stargate initiative.
Transforming exhibition experiences with AI
How to build the organizational muscle needed to scale AI beyond PoCs
OpenAI and Datadog brand graphic with the OpenAI wordmark on the left, the Datadog logo on the right, and a central abstract brown fur-like texture panel on a white background.
ReadOpenAI for Healthcare enables secure, enterprise-grade AI that supports HIPAA compliance—reducing administrative burden and supporting clinical workflows.
How Netomi scales enterprise AI agents using GPT-4.1 and GPT-5.2—combining concurrency, governance, and multi-step reasoning for reliable production workflows.
Tolan built a voice-first AI companion with GPT-5.1, combining low-latency responses, real-time context reconstruction, and memory-driven personalities for natural conversations.
Platformization 2.0: Managed services in the life sciences
ReadChatGPT Health is a dedicated experience that securely connects your health data and apps, with privacy protections and a physician-informed design.
ReadUnderstanding the recruitment process for Thoughtworks University
ReadApplications are now open for OpenAI Grove Cohort 2, a 5-week founder program designed for individuals at any stage, from pre-idea to product. Participants receive $50K in API credits, early access...
Brendan Boyle, IDEO partner and founder of the IDEO Play Lab, joined us on the Creative Confidence Podcast to share how to bring more playfulness into your work. Get into a creative mindset and gen...
ReadIt’s late December. Our calendars are full, our attention is scattered, and even the best intentions for reflection can get lost in the shuffle. At the same time, there’s that quiet pull to pause a...
ReadOpenAI is strengthening ChatGPT Atlas against prompt injection attacks using automated red teaming trained with reinforcement learning. This proactive discover-and-patch loop helps identify novel e...
ReadMore than one million customers around the world now use OpenAI to empower their teams and unlock new opportunities. This post highlights how companies like PayPal, Virgin Atlantic, BBVA, Cisco, Mo...
OpenAI introduces a new framework and evaluation suite for chain-of-thought monitorability, covering 13 evaluations across 24 environments. Our findings show that monitoring a model’s internal reas...
OpenAI and the U.S. Department of Energy have signed a memorandum of understanding to deepen collaboration on AI and advanced computing in support of scientific discovery. The agreement builds on o...
OpenAI shares new AI literacy resources to help teens and parents use ChatGPT thoughtfully, safely, and with confidence. The guides include expert-vetted tips for responsible use, critical thinking...
OpenAI is updating its Model Spec with new Under-18 Principles that define how ChatGPT should support teens with safe, age-appropriate guidance grounded in developmental science. The update strengt...
ReadSoftware engineering skills, jobs and careers in the AI era
GPT-5.2-Codex is OpenAI’s most advanced coding model, offering long-horizon reasoning, large-scale code transformations, and enhanced cybersecurity capabilities.
ReadAddendum to GPT-5.2 System Card: GPT-5.2-Codex
ReadOpenAI is launching the OpenAI Academy for News Organizations, a new learning hub built with the American Journalism Project and The Lenfest Institute to help newsrooms use AI effectively. The Acad...
A data-driven look at enterprise AI adoption, showing how organizations move from experimentation to real productivity gains and new capabilities.
Developers can now submit apps for review and publication in ChatGPT, with approved apps appearing in a new in-product directory for easy discovery. Updated tools, guidelines, and the Apps SDK help...
OpenAI introduces FrontierScience, a benchmark testing AI reasoning in physics, chemistry, and biology to measure progress toward real scientific research.
OpenAI introduces a real-world evaluation framework to measure how AI can accelerate biological research in the wet lab. Using GPT-5 to optimize a molecular cloning protocol, the work explores both...
The new ChatGPT Images is powered by our flagship image generation model, delivering more precise edits, consistent details, and image generation up to 4× faster. The upgraded model is rolling out...
ReadDiscover how leaders can build AI-ready organizations using clear strategy, training, governance, and accelerated innovation.
OpenAI shipped Sora for Android in 28 days using Codex. AI-assisted planning, translation, and parallel coding workflows helped a nimble team deliver rapid, reliable development.
BBVA is expanding its work with OpenAI through a multi-year AI transformation program, rolling out ChatGPT Enterprise to all 120,000 employees. Together, the companies will develop AI solutions tha...
BNY uses OpenAI to expand AI adoption enterprise-wide through Eliza, where 20,000+ employees build AI agents that improve efficiency and client outcomes.
GPT-5.2 is OpenAI’s strongest model yet for math and science, setting new state-of-the-art results on benchmarks like GPQA Diamond and FrontierMath. This post shows how those gains translate into r...
ReadThe Model Context Protocol's impact on 2025
ReadInsights top picks from 2025
ReadGPT-5.2 is the latest model family in the GPT-5 series. The comprehensive safety mitigation approach for these models is largely the same as that described in the GPT-5 System Card and GPT-5.1 Syst...
ReadOpenAI reflects on ten years of progress, from early research breakthroughs to widely used AI systems that reshaped what’s possible. We share lessons from the past decade and why we remain optimist...
GPT-5.2 is our most advanced frontier model for everyday professional work, with state-of-the-art reasoning, long-context understanding, coding, and vision. Use it in ChatGPT and the OpenAI API to...
ReadDisney and OpenAI have reached an agreement to bring more than 200 Disney, Marvel, Pixar and Star Wars characters to Sora for fan-inspired short videos. The agreement emphasizes responsible AI in e...
Discover how Podium used OpenAI’s GPT-5 to build “Jerry,” an AI teammate driving 300% growth and transforming how Main Street businesses serve customers.
OpenAI is investing in stronger safeguards and defensive capabilities as AI models become more powerful in cybersecurity. We explain how we assess risk, limit misuse, and work with the security com...
Mainframe modernization: An illustrated guide
ReadScout24 has created a GPT-5 powered conversational assistant that reimagines real-estate search, guiding users with clarifying questions, summaries, and tailored listing recommendations.
OpenAI co-founds the Agentic AI Foundation under the Linux Foundation and donates AGENTS.md to support open, interoperable standards for safe agentic AI.
Learn how OpenAI’s new certifications and AI Foundations courses help people build real-world AI skills, boost career opportunities, and prepare for the future of work.
The competency revolution: Architecting the new foundation for talent
ReadWhen chatbots mislead: Three traps and fixes for AI customer service
OpenAI is collaborating with Deutsche Telekom to bring advanced, multilingual AI experiences to millions of people across Europe. ChatGPT Enterprise will also be deployed to help employees at Deuts...
Commonwealth Bank of Australia partners with OpenAI to roll out ChatGPT Enterprise to 50,000 employees, building AI fluency at scale to improve customer service and fraud response.
Denise Dresser is joining as Chief Revenue Officer, overseeing OpenAI’s global revenue strategy across enterprise and customer success. She will help more businesses put AI to work in their day-to-...
OpenAI and Instacart are deepening their longstanding partnership by bringing the first fully integrated grocery shopping and Instant Checkout payment app to ChatGPT.
Key findings from OpenAI’s enterprise data show accelerating AI adoption, deeper integration, and measurable productivity gains across industries in 2025.
Virgin Atlantic CFO Oliver Byers shares how the airline is using AI to speed up development, improve decision-making, and elevate customer experience.
OpenAI is launching OpenAI for Australia to build sovereign AI infrastructure, upskill more than 1.5 million workers, and accelerate innovation across the country’s growing AI ecosystem.
IDEO CEO Mike Peng has his IDEO team, and another one you won’t find on any org chart. He calls them his “daily life team.” When he lived in Tokyo, leading the IDEO Tokyo studio, this group include...
ReadSpec-driven development: Unpacking one of 2025’s key new AI-assisted engineering practices
The power of shared learning: Thoughts as I near three years at Thoughtworks
ReadOpenAI researchers are testing “confessions,” a method that trains models to admit when they make mistakes or act undesirably, helping improve AI honesty, transparency, and trust in model outputs.
OpenAI is acquiring Neptune to deepen visibility into model behavior and strengthen the tools researchers use to track experiments and monitor training.
ReadThe OpenAI Foundation announces the initial recipients of the People-First AI Fund, awarding $40.5M in unrestricted grants to 208 nonprofits supporting community innovation and opportunity.
Service-as-software: A new economic model for the age of AI agents
Infusing trusted AI coding assistants into SRE investigation
11 things on Technology Radar Vol.33 that aren’t at all related to AI
Mirakl is redefining commerce through AI agents and ChatGPT Enterprise—achieving faster documentation, smarter customer support, and building toward agent-native commerce with Mirakl Nexus.
OpenAI is awarding up to $2 million in grants for research at the intersection of AI and mental health. The program supports projects that study real-world risks, benefits, and applications to impr...
OpenAI and NORAD are bringing new magic to “NORAD Tracks Santa” with three ChatGPT holiday tools that let families create festive elves, toy coloring pages, and custom Christmas stories.
ReadOpenAI takes an ownership stake in Thrive Holdings to accelerate enterprise AI adoption, embedding frontier research and engineering directly into accounting and IT services to boost speed, accurac...
Accenture and OpenAI are collaborating to help enterprises bring agentic AI capabilities into the core of their business and unlock new levels of growth.
Building for intent: What we learned from the ChatGPT App SDK
ReadAI for Ops vs. Ops for AI
AI in the enterprise: From individual enablement to organizational impact and back again
OpenAI shares details about a Mixpanel security incident involving limited API analytics data. No API content, credentials, or payment details were exposed. Learn what happened and how we’re protec...
ReadOpenAI expands data residency for ChatGPT Enterprise, ChatGPT Edu, and the API Platform, enabling eligible customers to store data at rest in-region.
ReadHow Apache Iceberg helps tackle data lake coordination challenges
ReadJetBrains is integrating GPT-5 across its coding tools, helping millions of developers design, reason, and build software faster.
ReadShopping research in ChatGPT helps you explore, compare, and discover products with personalized buyer’s guides that simplify decision-making
UCLA Professor Ernest Ryu and GPT-5 solved a key question in optimization theory, showcasing AI’s role in accelerating mathematical discovery.
Microsoft’s agentic OS wants to help users become sysadmins of their own lives
ReadThe Age of Intent: Rethinking value in the AI economy
OpenAI and Foxconn are collaborating to design and manufacture next-generation AI infrastructure hardware in the U.S. The partnership will develop multiple generations of data-center systems, stren...
OpenAI is partnering with DoorDash, SCORE, and local organizations to help 1,000 small businesses build with AI. The Small Business AI Jam gives Main Street business owners hands-on tools and train...
OpenAI introduces the first research cases showing how GPT-5 accelerates scientific progress across math, physics, biology, and computer science. Explore how AI and researchers collaborate to gener...
Interaction designer Takashi Wickes shares stories, tips, and frameworks for using AI to bring ideas to life and make the creative process even more human-centered. More
Explore the top 22 best AI and design thinking resources, including books, articles, courses, and tools. Learn how AI fuels creativity and innovation in problem-solving. More
Tips from IDEO Founder David Kelley on getting design thinking methods and mindsets to take root at your workplace. More
ReadOpenAI works with independent experts to evaluate frontier AI systems. Third-party testing strengthens safety, validates safeguards, and increases transparency in how we assess model capabilities a...
Learn how evals help businesses define, measure, and improve AI performance—reducing risk, boosting productivity, and driving strategic advantage.
OpenAI and Target are partnering to bring a new Target app to ChatGPT, offering personalized shopping and faster checkout. Target will also expand its use of ChatGPT Enterprise to boost productivit...
This system card outlines the comprehensive safety measures implemented for GPT‑5.1-CodexMax. It details both model-level mitigations, such as specialized safety training for harmful tasks and prom...
ReadIntroducing GPT-5.1-Codex-Max, a faster, more intelligent agentic coding model for Codex. The model is designed for long-running, project-scale work with enhanced reasoning and token efficiency.
ReadChatGPT for Teachers is a secure workspace with education‑grade privacy and admin controls. Free for verified U.S. K–12 educators through June 2027.
ReadGlobal manufacturer Scania is scaling AI with ChatGPT Enterprise. With team-based onboarding and strong guardrails, AI is boosting productivity, quality, and innovation.
OpenAI and Intuit have entered a $100M+ multi-year partnership to launch Intuit app experiences in ChatGPT and expand Intuit’s use of OpenAI’s frontier models to power personalized financial tools.
Finding direction in platform maturity
ReadAnthropic's AI espionage disclosure: Separating the signal from the noise
OpenAI has been named an Emerging Leader in Gartner’s 2025 Innovation Guide for Generative AI Model Providers. The recognition reflects our enterprise momentum, with over 1 million companies buildi...
Building the future of UK payments: Five outcomes driving the UK’s National Payments Vision
ReadMe then, me now: Stories of resilience, discovery and community (Pt. III)
ReadWe built a chatbot for a conference in three weeks — here’s how
ReadOpenAI launches OpenAI for Ireland, partnering with the Irish Government, Dogpatch Labs and Patch to help SMEs, founders and young builders use AI to innovate, boost productivity and build the next...
Transforming unstructured data into enterprise intelligence with AI
OpenAI is exploring mechanistic interpretability to understand how neural networks reason. Our new sparse model approach could make AI systems more transparent and support safer, more reliable beha...
AI assistance is a misunderstood revolution in software engineering — here’s why
GPT-5.1 is now available in the API, bringing faster adaptive reasoning, extended prompt caching, improved coding performance, and new apply_patch and shell tools.
ReadPhilips is scaling AI literacy with ChatGPT Enterprise, training 70,000 employees to use AI responsibly and improve healthcare outcomes worldwide.
Collaborate with others, and ChatGPT, in the same conversation.
ReadNeuro uses ChatGPT Business to scale nationwide with fewer than 70 employees, saving time, reducing costs, and turning faster execution across sales and operations into growth.
ReadOpenAI is fighting the New York Times’ demand for 20 million private ChatGPT conversations and accelerating new security and privacy protections to protect your data.
ReadPutting architecture digitalization into practice — and realizing the benefits
ReadThis GPT-5 system card addendum provides updated safety metrics for GPT-5.1 Instant and Thinking, including new evaluations for mental health and emotional reliance.
ReadWe’re upgrading the GPT-5 series with warmer, more capable models and new ways to customize ChatGPT’s tone and style. GPT-5.1 starts rolling out today to paid users.
ReadOpenAI is offering U.S. servicemembers and veterans within 12 months of retirement or separation a free year of ChatGPT Plus to support their transition to civilian life. The tools can help with re...
ReadAI strategist and IDEO alum Justin Massa answers audience questions about what it really takes to bring AI into organizations with purpose. More
Prompt injections are a frontier security challenge for AI systems. Learn how these attacks work and how OpenAI is advancing research, training models, and building safeguards for users.
Forget clicks. Start building your site for trust
ReadHow AI helped me drive a bold transition in the Technology Radar’s design
How to build an AI-ready knowledge base: Migrating data from Confluence to Azure
Discover OpenAI’s Teen Safety Blueprint—a roadmap for building AI responsibly with safeguards, age-appropriate design, and collaboration to protect and empower young people online.
AI is advancing fast. We have the chance to shape its progress—toward discovery, safety, and a better future for everyone.
CRED is improving premium customer experiences in India with OpenAI, using GPT-powered tools to boost support accuracy, cut response times, and raise customer satisfaction.
Chime CMO Vineet Mehra shares how AI is reshaping marketing into an agent-driven model and why leaders who prioritize AI literacy and thoughtful adoption will drive growth.
More than 1 million business customers around the world now use OpenAI. Across healthcare, life sciences, financial services, and more, ChatGPT and our APIs are driving a new era of intelligent, AI...
From vibe coding to context engineering: 2025 in software development
Macro trends in the tech industry | November 2025
ReadWhen thinking becomes banking: A CXO's guide to the future of financial inclusion
ReadOpenAI introduces IndQA, a new benchmark for evaluating AI systems in Indian languages. Built with domain experts, IndQA tests cultural understanding and reasoning across 12 languages and 10 knowle...
OpenAI and AWS have entered a multi-year, $38 billion partnership to scale advanced AI workloads. AWS will provide world-class infrastructure and compute capacity to power OpenAI’s next generation...
OpenAI is expanding Stargate to Michigan with a new one-gigawatt campus that strengthens America’s AI infrastructure. The project will create jobs, drive investment, and support economic growth acr...
OpenAI introduces Aardvark, an AI-powered security researcher that autonomously finds, validates, and helps fix software vulnerabilities at scale. The system is in private beta—sign up to join earl...
How Thoughtworks’ PerformanceAI transforms marketing analytics
ReadA deep dive into OWL, the new architecture powering ChatGPT Atlas—decoupling Chromium, enabling fast startup, rich UI, and agentic browsing with ChatGPT.
Building for intent: What it takes to become an intent-ready organization
ReadOpenAI introduces gpt-oss-safeguard—open-weight reasoning models for safety classification that let developers apply and iterate on custom policies.
Readgpt-oss-safeguard-120b and gpt-oss-safeguard-20b are two open-weight reasoning models post-trained from the gpt-oss models and trained to reason from a provided policy in order to label content und...
ReadDNP rolled out ChatGPT Enterprise across ten core departments, achieving 95% faster patent research, 10x processing volume, 87% automation, and 70% knowledge reuse in three months.
Doppel uses GPT-5 and reinforcement fine-tuning to stop deepfake and impersonation attacks, cutting analyst workloads by 80% and reducing response times from hours to minutes.
Microsoft and OpenAI sign a new agreement that strengthens its long-term partnership, expands innovation, and ensures responsible AI progress.
OpenAI’s recapitalization strengthens mission-focused governance, expanding resources to ensure AI benefits everyone while advancing innovation responsibly.
Meeting the demands of the Intelligence Age will require strategic investment in energy and infrastructure. OpenAI’s submission to the White House details how expanding capacity and workforce readi...
OpenAI collaborated with 170+ mental health experts to improve ChatGPT’s ability to recognize distress, respond empathetically, and guide users toward real-world support—reducing unsafe responses b...
ReadThis system card details GPT-5’s improvements in handling sensitive conversations, including new benchmarks for emotional reliance, mental health, and jailbreak resistance.
ReadSteuerrecht.com uses ChatGPT Business to streamline legal workflows, automate tax research, and deliver faster, client-ready analysis for law firms.
The Age of Intent: From prototype to transformation
ReadOpenAI has acquired Software Applications Incorporated, maker of Sky—a natural language interface for Mac that brings AI directly into your desktop experience. Together, we’re integrating Sky’s dee...
Consensus uses GPT-5 and OpenAI’s Responses API to power a multi-agent research assistant that reads, analyzes, and synthesizes evidence in minutes—helping over 8 million researchers accelerate sci...
How Terraform’s partial backend configuration enables infrastructure automation at scale
The architecture of advantage: Recomposing the whole system for intelligent outcomes
ReadOpenAI's Korea Economic Blueprint outlines how South Korea can scale trusted AI through sovereign capabilities and strategic partnerships to drive growth.
Company knowledge brings context from your apps into ChatGPT for answers specific to your business, with clear citations, security, privacy, and admin controls. Available now for Business, Enterpri...
ReadOpenAI expands its UK partnership with a new Ministry of Justice agreement, bringing ChatGPT to civil servants. It also introduces UK data residency for ChatGPT Enterprise, ChatGPT Edu, and the API...
OpenAI’s Japan Economic Blueprint outlines how Japan can harness AI to boost innovation, strengthen competitiveness, and enable sustainable, inclusive growth.
ChatGPT will no longer be available on WhatsApp after January 15, 2026. Learn how to link your ChatGPT account and continue your conversations across devices.
ReadChatGPT Atlas, the browser with ChatGPT built it. Get instant answers, summaries, and smart web help—right from any page. With privacy settings you can control. Available now for MacOS.
ReadSWIFT Ledger: a new chapter for global finance
ReadToday’s web is not always an amiable place. Sites greet you with a popover that demands assent to their cookie policy, and leave you with Taboola ads promising “One Weird Trick!” to cure your ailme...
ReadWhy context engineering is like teaching AI to skip stones
Learn how Plex Coffee uses ChatGPT Business to centralize knowledge, train staff faster, and preserve personal connections while expanding.
ReadOpenAI’s new Expert Council on Well-Being and AI brings together leading psychologists, clinicians, and researchers to guide how ChatGPT supports emotional health, especially for teens. Learn how t...
OpenAI and Sur Energy are exploring Argentina’s first Stargate project—an AI and clean energy collaboration that could make Argentina a Latin American leader in artificial intelligence, sustainable...
Agentic commerce: driving smarter growth with every interaction
ReadOpenAI and Broadcom announce a multi-year partnership to deploy 10 gigawatts of OpenAI-designed AI accelerators, co-developing next-generation systems and Ethernet solutions to power scalable, ener...
The interface is dead. Time for the age of intent
ReadHYGH speeds up software development and campaign delivery with ChatGPT Business, cutting turnaround times, scaling output, and driving revenue growth.
ReadLearn how to make smarter AI investments by focusing not on chasing every new tool, but on finding the few places where AI can truly move the needle for their business. More
Learn how OpenAI evaluates political bias in ChatGPT through new real-world testing methods that improve objectivity and reduce bias.
From career ladders to ecosystems: A strategic imperative for modern talent management
ReadDiscover how HiBob uses ChatGPT Enterprise and custom GPTs to scale AI adoption, boost revenue, streamline HR workflows, and deliver AI-powered features in the Bob platform.
Discover how OpenAI is detecting and disrupting malicious uses of AI in our October 2025 report. Learn how we’re countering misuse, enforcing policies, and protecting users from real-world harms.
OpenAI Codex is now generally available with powerful new features for developers: a Slack integration, Codex SDK, and admin tools like usage dashboards and workspace management—making Codex easier...
ReadWe’re introducing a new generation of apps you can chat with, right inside ChatGPT. Developers can start building them today with the new Apps SDK, available in preview.
ReadAMD and OpenAI have announced a multi-year partnership to deploy 6 gigawatts of AMD Instinct GPUs, beginning with 1 gigawatt in 2026, to power OpenAI’s next-generation AI infrastructure and acceler...
Today, we’re releasing new tools to help developers go from prototype to production faster: AgentKit, expanded evals capabilities, and reinforcement fine-tuning for agents.
ReadOpenAI and Allied for Startups release the Hacktivate AI report with 20 actionable policy ideas to accelerate AI adoption in Europe, boost competitiveness, and empower innovators.
Agentic AI: Bridging the global insurance penetration gap
Wrtn scaled AI apps to 6.5M users in Korea with GPT-5, creating ‘Lifestyle AI’ that blends productivity, creativity, and learning—now expanding across East Asia.
Driving change: How Philips is building a future-ready patient monitoring platform
ReadThe future of software development: AI speed, human judgment
OpenAI and Japan’s Digital Agency partner to advance generative AI in public services, support international AI governance, and promote safe, trustworthy AI adoption worldwide.
Samsung and SK join OpenAI’s Stargate initiative to expand global AI infrastructure, scaling advanced memory chip production and building next-gen data centers in Korea.
OpenAI banned accounts linked to a previously unreprorted PRC-origin operation we dubbed "Nine-emdash Line", using AI to create regional influence content about the South China Sea, Hong Kong, and...
OpenAI banned accounts linked to a Russia-origin operation we dubbed “Stop News”, using AI to generate recidivist influence content targeting Africa and the UK.
OpenAI banned PRC-linked accounts using AI to support surveillance-related planning, targeted profiling, and research on critics and other individuals.
OpenAI banned Korean-language accounts using AI for malware development support, debugging, phishing, and credential-theft workflows.
OpenAI banned accounts involved in activity that overlapped with publicly reported threat groups and displayed hallmarks consistent with PRC intelligence requirements, using AI to support phishing...
OpenAI banned accounts likely linked to Russian-speaking criminal groups, using AI to build malware loaders, evasion layers, credential-theft scripts, and C2 infrastructure.
OpenAI banned accounts tied to online fraud networks using AI to support scam scripts, impersonation, translation, and victim engagement.
The Agentic Imperative: The future for banking and financial services with Agentic AI
Sora 2 is our new state of the art video and audio generation model. Building on the foundation of Sora, this new model introduces capabilities that have been difficult for prior video models to ac...
ReadOur latest video generation model is more physically accurate, realistic, and controllable than prior systems. It also features synchronized dialogue and sound effects. Create with it in the new So...
To address the novel safety challenges posed by a state-of-the-art video model as well as a new social creation platform, we’ve built Sora 2 and the Sora app with safety at the foundation. Our appr...
ReadSee how OpenAI built an internal AI sales assistant to automate account research, meeting preparation, product knowledge, and customer follow-up.
Learn how OpenAI used an internal AI sales assistant to qualify inbound leads, personalize responses, and help sales teams convert customer interest.
OpenAI’s research assistant helps teams analyze millions of support tickets, surface insights faster, and scale curiosity across the company.
At OpenAI, we rely on our own technology to help streamline work, scale expertise, and drive outcomes. In our new series, OpenAI on OpenAI, we share lessons to help other organizations do the same.
ReadOpenAI built a system to extract contract data quickly, cutting turnaround times and making it easier for teams to access the details they need.
ReadLearn how OpenAI uses AI to enhance support, cutting response times, improving quality, and scaling to meet hypergrowth.
We’re rolling out parental controls and a new parent resource page to help families guide how ChatGPT works in their homes.
ReadDiscover how OpenAI combats online child sexual exploitation and abuse with strict usage policies, advanced detection tools, and industry collaboration to block, report, and prevent AI misuse.
We’re taking first steps toward agentic commerce in ChatGPT with new ways for people, AI agents, and businesses to shop together.
"Language is not merely a set of unrelated sounds, clauses, rules, and meanings; it is a totally coherent system bound to context and behavior." — Kenneth L. Pike The web has accents. So should our...
ReadOpenAI and AARP are partnering to help older adults stay safe online with new AI training, scam-spotting tools, and nationwide programs through OpenAI Academy and OATS’s Senior Planet initiative.
New shared projects, smarter connectors, and compliance and security updates help teams get more done.
ReadOpenAI introduces GDPval, a new evaluation that measures model performance on real-world economically valuable tasks across 44 occupations.
ReadThe 2025 DORA Report: An engineering leadership perspective
Today we’re releasing a preview of ChatGPT Pulse to Pro users on mobile. Pulse is a new experience where ChatGPT proactively does research to deliver personalized updates based on your chats, feedb...
ENEOS Materials uses ChatGPT Enterprise to speed research, improve plant design safety, and cut HR analysis time by 90%, with 80% reporting better workflows.
SAP and OpenAI launch OpenAI for Germany, a 2026 partnership to bring secure, sovereign AI to Germany’s public sector, enabling safe, efficient public services.
How can AI simplify and accelerate user acceptance testing
Just as human-centered design dives deep into human needs to shape functional and desirable solutions, human-centered leadership is about understanding the needs of your people and your business an...
ReadOpenAI, Oracle, and SoftBank announce five new Stargate AI datacenter sites, accelerating a $500B, 10-gigawatt U.S. infrastructure buildout to power next-generation AI and create tens of thousands...
Top five data modernization strategies for business success
ReadIn this Executive Function series from OpenAI, discover how CNA is transforming its newsroom with AI. Editor-in-Chief Walter Fernandez shares insights on AI adoption, culture, and the future of jou...
SchoolAI uses GPT-4.1, image generation, and TTS to power safe, teacher-guided AI tools for over 1 million classrooms, improving engagement, oversight, and personalized learning.
OpenAI and NVIDIA announce a strategic partnership to deploy 10 gigawatts of AI datacenters powered by NVIDIA systems, with the first phase launching in 2026.
Min-p sampling for LLMs
ReadBecoming ISO-native: Navigating the end of coexistence in the ISO 20022 migration journey
ReadTechnology's role in financial inclusion: A deeper look
ReadApollo Research and OpenAI developed evaluations for hidden misalignment (“scheming”) and found behaviors consistent with scheming in controlled tests across frontier models. The team shared concre...
Introducing Stargate UK
ReadLearn how OpenAI is building age prediction and parental controls in ChatGPT to create safer, age-appropriate experiences for teens while supporting families with new tools.
ReadExplore OpenAI’s approach to balancing teen safety, freedom, and privacy in AI use.
Codex just got faster, more reliable, and better at real-time collaboration and tackling tasks independently anywhere you develop—whether via the terminal, IDE, web, or even your phone.
ReadNew research from the largest study of ChatGPT use shows how the tool creates economic value through both personal and professional use. Adoption is broadening beyond early users, closing gaps and...
The evolution of platform engineering: Lessons from the trenches
This addendum to the GPT-5 system card shares a new model: GPT-5-Codex, a version of GPT-5 further optimized for agentic coding in Codex. GPT-5-Codex adjusts its thinking effort more dynamically ba...
ReadOpenAI shares progress on the partnership with the US CAISI and UK AISI to strengthen AI safety and security.
Futuring isn’t about predicting the future. It’s about preparing for it, widening your aperture, and building the organizational muscles that help you pivot when unexpected events hit. In this Aske...
ReadOpenAI reaffirms its nonprofit leadership with a new structure granting equity in its PBC, enabling over $100B in resources to advance safe, beneficial AI for humanity.
OpenAI and Microsoft sign a new MOU, reinforcing their partnership and shared commitment to AI safety and innovation.
From transactional services to transformational ecosystems: The Thoughtworks approach
ReadEphemeral testing environments: Sometimes, you just need to kill your darlings
ReadBridging the SRE gap: Towards autonomous observability and RCA
ReadDiscover how SafetyKit leverages OpenAI GPT-5 to enhance content moderation, enforce compliance, and outpace legacy safety systems with greater accuracy .
ReadCan AI help modernize legacy automotive C++ code?
Applications are now open for OpenAI’s People-First AI Fund, a $50M initiative supporting U.S. nonprofits advancing education, community innovation, and economic opportunity. Apply by October 8, 20...
Proactive, predictive and AI-powered: Redefining Level 1 and 2 application support
OpenAI’s new research explains why language models hallucinate. The findings show how improved evaluations can enhance AI reliability, honesty, and safety.
OpenAI and the Greek Government have launched “OpenAI for Greece” to bring ChatGPT Edu into secondary schools and support responsible AI learning. This partnership aims to boost AI literacy, fuel l...
Tackling MCP security challenges with the MCP API delegation pattern
ReadFrom black box to blueprint: How we performed a rapid assessment of a legacy system with CAST
ReadOpenAI is launching a Jobs Platform and new Certifications to connect workers with jobs, training, and certifications. Learn how we’re expanding economic opportunity and making AI skills more acces...
Vijaye Raji will step into a new role as CTO of Applications, reporting to CEO of Applications, Fidji Simo, following the acquisition of Statsig.
ReadWe’re partnering with experts, strengthening protections for teens with parental controls, and routing sensitive conversations to reasoning models in ChatGPT.
ReadAnthropic says AI is making cybercrime easier: Here’s how to respond
Building an AI-first platform strategy
We’re releasing a more advanced speech-to-speech model and new API capabilities including MCP server support, image input, and SIP phone calling support.
ReadOpenAI launches a $50M People-First AI Fund to help U.S. nonprofits scale impact with AI. Applications open Sept 8–Oct 8, 2025 for grants in education, healthcare, research, and more.
How to cultivate trust with AI coding assistants
Context engineering: How to give AI exactly what it needs
It was during a lecture by futurist Bob Johansen that Jennifer Lo first caught what she calls “the futuring bug.” Jennifer approached him after the talk to ask for advice on how to build a futuring...
ReadOpenAI surveyed over 1,000 people worldwide on how AI should behave and compared their views to our Model Spec. Learn how collective alignment is shaping AI defaults to better reflect diverse human...
OpenAI and Anthropic share findings from a first-of-its-kind joint safety evaluation, testing each other’s models for misalignment, instruction following, hallucinations, jailbreaking, and more—hig...
ReadHow do we put the human at the center of AI?
How we think about safety for users experiencing mental or emotional distress, the limits of today’s systems, and the work underway to refine them.
ReadBetter government powered by agentic AI: Key lessons for public service leaders
Announcing the OpenAI Learning Accelerator
ReadDiscover how a specialized AI model, GPT-4b micro, helped OpenAI and Retro Bio engineer more effective proteins for stem cell therapy and longevity research.
Discover how Blue J is transforming tax research with AI-powered tools built on GPT-4.1. By combining domain expertise with Retrieval-Augmented Generation, Blue J delivers fast, accurate, and fully...
AI isn't just a coding partner — it can be a deployment partner, too
Introducing a little book with a simple goal: to help our global teams understand each other a little better. Why? Because teams that know each other can support each other. Teams that understand e...
ReadFrom alert fatigue to AIOps: Building a proactive observability stack with Datadog on EKS
ReadDiscover how MIXI, a leader in digital entertainment and lifestyle services in Japan, uses ChatGPT Enterprise to transform productivity, boost AI adoption across teams, and create a secure environm...
We need to treat AI hallucinations as a feature, not a bug
Learn how DoorDash is scaling AI adoption to empower employees to build, learn, and innovate faster in a conversation with Chief People Officer Mariana Garavaglia.
Model Context Protocol: Unlocking the future of airline retailing
ReadAutomating framework upgrades: Can a combination of AI and traditional tooling help?
Creating a thriving business climate with agentic AI in public services
Unlocking the power of data products in financial services
ReadFollowing our live episode of the Creative Confidence Podcast on storytelling for leaders , we invited media innovator Catherine Connors back to answer follow-up questions from our community. The r...
ReadBuild competitive advantage with connected product engineering
We’ve just sent a letter to Gov. Gavin Newsom calling for California to lead the way in harmonizing state-based AI regulation with national—and, by virtue of US leadership, emerging global—standards.
Built with OpenAI o3, o3-Pro, GPT-4.1, and GPT-5, Basis’ AI agents help accounting firms save up to 30% of their time and expand capacity for advisory and growth.
The five dimensions of AI adoption
Modernization gone wrong: Spotting and avoiding common antipatterns
ReadIntroducing GPT-5 in our API platform—offering high reasoning performance, new controls for devs, and best-in-class results on real coding tasks.
ReadGPT-5 is OpenAI’s most advanced model—transforming enterprise AI, automation, and workforce productivity in the new era of intelligent work.
Learn how GPT-5 unlocks new possibilities in coding and design.
ReadLearn how GPT-5 assists with creative writing.
ReadLearn how GPT-5 is used for medical research.
Discover how OpenAI's new safe-completions approach in GPT-5 improves both safety and helpfulness in AI responses—moving beyond hard refusals to nuanced, output-centric safety training for handling...
This GPT-5 system card explains how a unified model routing system powers fast and smart responses using gpt-5-main, gpt-5-thinking, and lightweight versions like gpt-5-thinking-nano, optimized for...
ReadSee how a group of leading developers use GPT-5 for the first time.
ReadWe are introducing GPT‑5, our best AI system yet. GPT‑5 is a significant leap in intelligence over all our previous models, featuring state-of-the-art performance across coding, math, writing, heal...
Learn how Amgen uses GPT-5.
ReadLearn how Cursor uses GPT-5.
ReadToday, OpenAI for Government is announcing a new partnership with the U.S. General Services Administration (GSA) to launch a transformative initiative. For the next year, ChatGPT Enterprise will be...
ReadNavigating how to scale AI: Scaling hype into business value
In this episode of our Creative Confidence Series , IDEO Executive Design Director Chris Nyffeler chats with IDEO U Managing Director Coe Leta Stafford about the value of prototyping, how to create...
ReadIn this paper, we study the worst-case frontier risks of releasing gpt-oss. We introduce malicious fine-tuning (MFT), where we attempt to elicit maximum capabilities by fine-tuning gpt-oss to be as...
ReadWe’re releasing gpt-oss-120b and gpt-oss-20b—two state-of-the-art open-weight language models that deliver strong real-world performance at low cost. Available under the flexible Apache 2.0 license...
ReadWe introduce gpt-oss-120b and gpt-oss-20b, two open-weight reasoning models available under the Apache 2.0 license and our gpt-oss usage policy.
ReadAI’s next frontier isn’t just about capability—it’s about who gets to use it. Our mission to put AI in the hands of as many people as possible is what drives us. Today’s release of our most capable...
6 trends in manufacturing data and AI
We build ChatGPT to help you thrive in all the ways you want. Learn how we’re improving support for tough moments, have rolled out reminders to take breaks, and are working on better life advice, a...
ReadOrganizing for AI: From experimentation to industrialization
Discover how Figma is transforming digital design with AI. David Kossnick shares how tools like Figma Make empower teams to prototype, collaborate, and build with AI—reshaping workflows for designe...
AI evals for MCP in AIOps
We’re launching Stargate Norway—OpenAI’s first AI data center initiative in Europe under our OpenAI for Countries program. Stargate is OpenAI’s overarching infrastructure platform and is a critical...
AI-generated test cases from user stories: An experimental research study
Can we use generative AI to generate test cases from user stories?
Discover how Intercom built a scalable AI platform with 3 key lessons—from evaluations to architecture—to lead the future of customer support.
Introducing study mode in ChatGPT, a new learning experience that helps you work through problems step by step, guiding students with questions, scaffolding, and feedback for deeper learning.
ReadPride isn’t just a month: Building authentic inclusion for queer and layered identities in tech
ReadMe then, me now: Stories of resilience, discovery and community (Pt. II)
ReadGuiding the unknown: A compass on how to navigate complex strategic initiatives
ReadDeep Kernel-level AI RCA with MCP
Digital strategy to accelerate the citizen development and AI revolution
How AI and a test-first approach can tackle modernization trade-offs
Discover how Outtake uses GPT-4.1 and OpenAI o3 to power AI agents that detect and resolve digital threats 100x faster than before.
Picture this: You’re in a meeting room at your tech company, and two people are having what looks like the same conversation about the same design problem. One is talking about whether the team has...
ReadAs part of our Executive Function series, Model ML CEO Chaz Englander discusses how AI-native infrastructure and autonomous agents are transforming financial services workflows.
We’re hosting our third annual OpenAI DevDay on October 6, 2025 at Fort Mason in San Francisco.
ReadOpenAI and Penda Health debut an AI clinical copilot that cuts diagnostic errors by 16% in real-world use—offering a new path for safe, effective AI in healthcare.
The Finternet revolution: How AI and code are reshaping finance
Oracle and OpenAI have entered an agreement to develop 4.5 gigawatts of additional Stargate data center capacity in the U.S. This investment will create new jobs, accelerate America’s reindustriali...
ReadAnalysis provides insights into ChatGPT’s impact on the economy. OpenAI also launches new research collaboration to study AI’s broader effects on the labor market and productivity.
OpenAI partners with the UK Government to boost AI adoption, drive economic growth, and enhance public services for a thriving AI ecosystem in the UK.
I’ve always considered myself a pragmatic technologist—someone who loves technology not for its own sake, but for the direct impact it can have on people’s lives. That’s what makes this job so exci...
Kimi K2: What’s all the fuss and what’s it like to use?
ReadContext-aware incident handling with MCP: A strategic view with a practical case
ReadA bold new chapter for UK payments infrastructure: What’s next?
ReadNo wrong door: How AI enables accessible government services for citizens
OpenAI is launching an initial $50 million fund that supports nonprofit and community organizations, informed by the independent OpenAI Nonprofit Commission report.
ReadIntroducing ChatGPT agent: it thinks and acts, using tools to complete tasks like research, bookings, and slideshows—all with your guidance.
ChatGPT agent System Card: OpenAI’s agentic model unites research, browser automation, and code tools with safeguards under the Preparedness Framework.
Claude for Financial Services: What you need to know
ReadThe dangers of AI agentwashing
At OpenAI, we build tools to help people solve hard problems—including nonprofits working on the frontlines of their communities. The OpenAI Academy is teaming up with the Walton Family Foundation,...
ReadThe Board of Directors thanks the members of the independent OpenAI Nonprofit Commission for their extensive work and engagement.
ReadInvideo AI uses OpenAI’s GPT-4.1, gpt-image-1, and text-to-speech models to transform creative ideas into professional videos in minutes.
Unpacking Mastercard’s take on today's payments landscape
ReadChatGPT is designed to be useful, trustworthy, and adaptable—so you can make it your own.
ReadOpenAI joins the EU Code of Practice, advancing responsible AI while partnering with European governments to drive innovation, infrastructure, and economic growth.
What the Monzo fine teaches us about navigating growth in financial services
ReadHow MCP can help us investigate security incidents faster
ReadOpenAI partners with the American Federation of Teachers to launch a 5-year initiative equipping 400,000 K-12 educators to lead AI innovation in classrooms.
Fuzz-testing in the AI era: Rediscovering an old technique for new challenges
Energy demand is rising: Here's how Utilities can get the most out of their IT modernization efforts
ReadAgentic AI at work
Start smarter: How to identify your digital transformation exemplar
ReadDurable computing: Making it easier build resilience into distributed systems
ReadDo developers need to think less with AI?
AI beyond productivity: How product leaders are driving a paradigm shift by integrating AI workers
Streamlining compliance: How generative AI revolutionizes Know Your Customer processes
Learn how Genspark built a $36M ARR AI product in 45 days—with no-code agents powered by GPT-4.1 and OpenAI Realtime API.
Today, OpenAI, in partnership with Mandala Partners, is sharing the OpenAI AI Economic Blueprint for Australia. At a time when boosting productivity has emerged as a national priority for Australia...
How AI is reshaping IT operations: From firefighting to intelligent evolution
Retell AI is transforming the call center with AI voice automation powered by GPT-4o and GPT-4.1. Its no-code platform enables businesses to launch natural, real-time voice agents that cut call cos...
Catalysing Europe’s settlement revolution: T+1 by 2027
ReadUnify, an AI-powered GTM platform, uses OpenAI’s o3, GPT-4.1, and CUA to automate prospecting, research, and outreach. With hyper-personalized messaging and an always-on workflow, Unify helps teams...
Unleashing potential: The business benefits of AI-first software engineering
Blackbox reverse engineering: Can AI help rebuild an application without accessing its code?
Advanced AI can transform biology and medicine—but also raises biosecurity risks. We’re proactively assessing capabilities and implementing safeguards to prevent misuse.
We study how training on incorrect responses can cause broader misalignment in language models and identify an internal feature driving this behavior—one that can be reversed with minimal fine-tuning.
ReadUsing RAG in a virtual assistant application
ReadTransforming government services with AI
We’re launching OpenAI for Government, a new initiative focused on bringing our most advanced AI tools to public servants across the United States. We’re supporting the U.S. government's efforts in...
Three steps to post-quantum cryptography
ReadOpenAI and Mattel are partnering to integrate AI into iconic brands such as Barbie and Hot Wheels, aiming to enhance creative development, streamline workflows, and create new ways for fans to engage.
Beyond the algorithm: Overcoming hidden barriers to data and AI success
OpenAI introduces its Outbound Coordinated Disclosure Policy to guide how it responsibly reports vulnerabilities in third-party software—emphasizing integrity, collaboration, and proactive security...
ReadMeet the Thoughtworkers behind the project with MYOB
ReadIn this article, two of our DEI leaders walk through the journey to truly embedding gender diversity -- why it's important, why it's hard and what we are doing to secure progress in the right direc...
ReadOpenAI is fighting a court order at the demands of The New York Times and plaintiffs, which involves retention of consumer ChatGPT and API user data indefinitely. Learn how we’re working to uphold...
ReadOur latest report featuring case studies of how we’re detecting and preventing malicious uses of AI.
Semantic search and retrieval using transformers
ReadThe next frontiers in AI — according to industry leaders
From data sharing to data insights orchestration: Realizing the potential of payment value chains
ReadUnlocking innovation through modern application development
ReadWealth Management's profit multiplier: The power of modern advisor tech
ReadModernization, sustained: AI-driven operations in action
Looking Glass: Tech trends shaping the UK health and social care sector
ReadOpenAI banned accounts using AI to generate posts criticizing a Taiwanese social media influencer and related US topics.
OpenAI banned accounts that likely originated in Cambodia and used AI to support scam workflows targeting people in the UK.
OpenAI banned accounts associated with the likely Iran-linked STORM-2035 operation using AI to create influence content about US, UK, Irish, and Venezuelan politics.
OpenAI banned China-origin accounts using AI to generate US political content and research people, movements, and online communities.
OpenAI banned accounts using AI to generate comments about Philippine politics and public officials across social platforms.
OpenAI banned accounts that appeared to originate in Russia and used AI to generate German-language political content about Ukraine, NATO, and domestic issues.
OpenAI banned accounts associated with suspected deceptive employment campaigns that used AI to develop materials for potentially fraudulent remote-job applications.
OpenAI banned Russian-language accounts using AI to build malware, refine loaders, and troubleshoot cyber tooling.
OpenAI banned accounts associated with threat actors publicly attributed to the PRC, using AI to support vulnerability research, scripting, translation, and operational troubleshooting.
OpenAI banned accounts using AI for social engineering, surveillance-themed research, and influence activity targeting critics.
Google I/O 2025: What were the key takeaways?
ReadWix’s AI Website Builder, powered by OpenAI, lets anyone create a full website in minutes—just by describing their idea in a conversation.
Behind the scenes of Thoughtworks University in India
ReadTransforming the CPG Industry Through Automation and Data Excellence
ReadAI is Transforming Consumer Packaged Goods (CPG): Are You Keeping Up?
Why the EU Data Act is an opportunity, not a burden
ReadInclusive by design: Creating impact at the 39th Winter Sports Clinic
ReadWhy MCP is critical for AI-driven SRE
We are replacing the existing GPT-4o-based model for Operator with a version based on OpenAI o3. The API version will remain based on 4o.
ReadOpenAI Deutschland
ReadCodeRabbit uses OpenAI models to revolutionize code reviews—boosting accuracy, accelerating PR merges, and helping developers ship faster with fewer bugs and higher ROI.
ReadLevel up your developer experience: Five practical strategies for engineering teams
Reskilling for AI: What tech talent does your enterprise need?
We’re launching Stargate UAE – the first international deployment of Stargate, OpenAI’s AI infrastructure platform.
New tools and features in the Responses API
ReadThe inside-out advantage: Why your customer experience starts with your employees
ReadLeadership at scale: From chaos to empowerment
ReadMe then, me now: Stories of resilience, discovery and community (Pt. I)
ReadThe AI-powered workforce: Cultivating the new breed of talent for 21st century operations
How to improve AI outputs using advanced prompt techniques
Codex is a cloud-based coding agent. Codex is powered by codex-1, a version of OpenAI o3 optimized for software engineering. codex-1 was trained using reinforcement learning on real-world coding ta...
Introducing Codex
ReadThe Model Context Protocol: Getting beneath the hype
ReadA conversation with Jochen Koedijk, Chief Marketing Officer of Expedia Group.
The high-performance playbook: How great product teams deliver results
ReadDecoupled by design: Building reusable enterprise libraries and services
ReadRewriting the outcomes: How Thoughtworks and Mechanical Orchard are transforming mainframe modernization
ReadTime to stop paying for three-tier software support
ReadHealthBench is a new evaluation benchmark for AI in healthcare which evaluates models in realistic scenarios. Built with input from 250+ physicians, it aims to provide a shared standard for model p...
Why good ideas don't get funded: Telling compelling stories that resonate with the business
ReadRead the message Sam shared with the company earlier today.
ReadWhy infrastructure is destiny and how the US can seize it.
Data residency builds on OpenAI’s enterprise-grade data privacy, security, and compliance programs supporting customers worldwide.
ReadDiscover how the San Antonio Spurs are using custom GPTs to enhance fan engagement, streamline operations, and drive innovation across teams.
ReadLowe’s partnered with OpenAI to build Mylow and Mylow Companion, AI-powered tools that bring expert help to both customers and store associates—making complex home improvement projects easier to pl...
A new initiative to support countries around the world that want to build on democratic AI rails.
Putting AI to work in Accessible tech
Sam Altman has written that we are entering the Intelligence Age, a time when AI will help people become dramatically more capable. The biggest problems of today—across science, medicine, education...
Calculating uncertainty in generative AI
John Deere’s Justin Rose talks about transforming agriculture with AI and shares how the company is scaling innovation to help farmers work smarter, more efficiently, and sustainably.
An update from the OpenAI board on transitioning its for-profit entity to a Public Benefit Corporation, reinforcing its mission-driven structure under nonprofit oversight while enabling greater imp...
ReadA conversation with Chandhu Nair, Senior Vice President of Data, AI, and Innovation.
A deeper dive on our findings, what went wrong, and future changes we’re making.
ReadThe future of data is semantic
ReadTransforming core financial processes: Billing modernization at a large investment bank
ReadCan vibe coding produce production-grade software?
ReadWe have rolled back last week’s GPT‑4o update in ChatGPT so people are now using an earlier version with more balanced behavior. The update we removed was overly flattering or agreeable—often descr...
ReadAI agents don't have to be a security nightmare
Resilience in the financial sector - Lessons from human evolution
ReadWatch hands-on demos of the lastest in ChatGPT for Business: o3, image generation, enhanced memory, and internal knowledge.
ReadAs a product builder over too many years to mention, I've lost count of the number of times I've seen promising ideas go from zero to hero in a few weeks, only to fizzle out within months. Financia...
ReadOur latest image generation model is now available in the API via ‘gpt-image-1’—enabling developers and businesses to build professional-grade, customizable visuals directly into their own tools an...
ReadFunding agility: Moving beyond project budgets
ReadInfrastructure as code: Where are we today?
ReadA conversation with Connor Zwick, CEO & Co-founder of Speak.
The Washington Post is partnering with with OpenAI to integrate news into ChatGPT, providing users with summaries, quotes, and direct links to original reporting.
ReadAI on Technology Radar Vol.32
Our smartest and most capable models to date with full tool access
ReadOpenAI o3 and OpenAI o4-mini combine state-of-the-art reasoning with full tool capabilities—web browsing, Python, image and file analysis, image generation, canvas, automations, file search, and me...
ReadThinking with images
ReadOpenAI is appointing four new advisors to help inform OpenAI’s philanthropic efforts.
ReadDrive your AI-enabled future forward with synthetic data
Sharing our updated framework for measuring and protecting against severe harm from frontier AI capabilities.
Introducing GPT-4.1 in the API—a new family of models with across-the-board improvements, including major gains in coding, instruction following, and long-context understanding. We’re also releasin...
ReadFour retrieval techniques to improve RAG you need to know
ReadDecoding human behavior: Laws every business leader should know
ReadBrowseComp: a benchmark for browsing agents.
ReadOpenAI Pioneers Program
ReadUnlocking innovation: Practical strategies for driving business value with Gen AI
A conversation with Cameron Adams, Chief Product Officer and Co-founder of Canva.
Today, OpenAI is sharing the EU Economic Blueprint—a set of proposals to help Europe seize the promise of artificial intelligence, drive sustainable economic growth across the region, and ensure th...
Can AI drive the next evolution of data mesh?
Our experiment with GitHub Copilot: A practical guide for development teams
ReadAlready a nonprofit, and already using AI to help people solve hard problems, OpenAI aims to build the best-equipped nonprofit the world has ever seen—combining potentially historic financial resou...
We introduce PaperBench, a benchmark evaluating the ability of AI agents to replicate state-of-the-art AI research.
Recommendations for pro-innovation policies that can help make the UK the AI capital of Europe.
Macro trends in the tech industry | April 2025
ReadThe machines are rising — but developers still hold the keys
ReadDelivering an optimized cloud platform: Meet the Thoughtworkers behind the Hubbl project with Foxtel Group
ReadToday we’re announcing new funding—$40B at a $300B post-money valuation, which enables us to push the frontiers of AI research even further, scale our compute infrastructure, and deliver increasing...
How to evaluate an LLM system
Moving from intent-based bots to proactive AI agents.
At OpenAI, we proactively adapt, including by building comprehensive security measures directly into our infrastructure and models.
ReadAsia-Pacific | Managed Services at Thoughtworks: It's more than a career. It’s a journey we’re on together
ReadEurope | Managed Services at Thoughtworks: How to be best prepared for your interview process
India | Managed Services at Thoughtworks: How to be best prepared for your interview process
Asia-Pacific | Managed Services at Thoughtworks: How to be best prepared for your interview process
India | Managed Services at Thoughtworks: It's more than a career. It’s a journey we’re on together
ReadEurope | Managed Services at Thoughtworks: It's more than a career. It’s a journey we’re on together
ReadAt OpenAI, we have long believed image generation should be a primary capability of our language models. That’s why we’ve built our most advanced image generator yet into GPT‑4o. The result—image g...
Read4o image generation is a new, significantly more capable image generation approach than our earlier DALL·E 3 series of models. It can create photorealistic output. It can take images as inputs and...
ReadHebbia’s deep research automates 90% of finance and legal work, powered by OpenAI
OpenAI has grown a lot. We remain focused on the same core—pursuing frontier AI research that accelerates human progress–but we now also deliver products used by hundreds of millions of people.
An OpenAI and MIT Media Lab Research collaboration.
By integrating its data systems with OpenAI’s LLMs, Booking.com delivers smarter search, faster support, and intent-driven travel experiences.
ReadFor the first time, developers can also instruct the text-to-speech model to speak in a specific way—for example, “talk like a sympathetic customer service agent”—unlocking a new level of customiza...
ReadDMS: The missing link in omnichannel D2C automotive success
ReadWhen a sidebar contains many items, grouping is necessary to help users find them faster. However, most designers don’t group their sidebar items and force users to scan an entire list. This result...
How easy to scan is your sidebar menu? If you haven’t optimized the spacing, users will likely spend more time navigating and finding items. Balancing the spacing in the sidebar can help users navi...
A conversation with Minna Song, CEO & Co-founder of EliseAI.
Join us as we share our latest releases and how ChatGPT is becoming more interactive, customized to the way your teams work, and agentic.
ReadThoughtworks University, an immersive journey into learning and community
ReadWe welcome the court’s March 4, 2025, decision rejecting Elon Musk’s latest attempt to slow down OpenAI for his personal benefit.
ReadLY Corporation: Driving growth and ‘WOW’ moments with OpenAI
ReadFrom features to outcomes: How product teams can deliver real business value
ReadNew tools for building agents
ReadFrontier reasoning models exploit loopholes when given the chance. We show we can detect exploits using an LLM to monitor their chains-of-thought. Penalizing their “bad thoughts” doesn’t stop the m...
Using scenario modeling for long-term investments
ReadClaude Code saved us 97% of the work on the first try. Then it failed utterly.
ReadNubank elevates customer experiences with OpenAI
ReadEvaluating LLMs using semantic entropy
ReadAccelerating engineering cycles 20% with OpenAI.
A conversation with Claire Vo, Chief Product Officer of LaunchDarkly, about the changing role of product managers, her anti-to-do list, and building AI-native teams.
OpenAI commits $50M in funding and tools to leading institutions.
ReadDrive data and AI success with Team Topologies and Data Mesh
Why the four key metrics are essential in today’s software-driven automotive industry
ReadOpenAI and nine national labs bring together leading scientists for first-of-its kind event.
Mercari leverages GPT-4o mini and GPT-4 to streamline selling, enhance product listings, and boost sales, transforming the online marketplace with features like AI Listing Support and Mercari AI As...
We’re releasing a research preview of OpenAI GPT‑4.5, our largest and most knowledgeable model yet.
Endex builds the future of financial analysis, powered by OpenAI’s reasoning models.
ReadThis report outlines the safety work carried out prior to releasing deep research including external red teaming, frontier risk evaluations according to our Preparedness Framework, and an overview...
Disrupting malicious uses of AI
A conversation with Jai Malkani, Head of AI and Product, Customer Obsession at Uber.
Americas | Managed Services at Thoughtworks: It's more than a career. It’s a journey we’re on together
ReadMaking modernization a path to growth
ReadCan frontier LLMs earn $1 million from real-world freelance software engineering?
How much faster can coding assistants really make software delivery?
ReadAmericas | Managed Services at Thoughtworks: How to be best prepared for your interview process
OpenAI and Guardian Media Group announce content partnership to bring Guardian news content to ChatGPT.
ReadA conversation with Andrea Ellis, Chief Financial Officer of Fanatics Betting and Gaming.
A conversation with Fiona Tan, Chief Technology Officer of Wayfair.
Rogo scales AI-driven financial research with OpenAI o1
AI in payments modernization: Leveraging the full potential
Sharing the latest Model Spec
ReadThe leaders' guide to cloud economics
ReadFrom tweets to transactions: X money's bid to revolutionize payments
ReadOpenAI and Schibsted Media Group announce content partnership to bring Guardian news and archive content to ChatGPT.
ReadThe future of asset management will be shaped by technology — and most firms aren’t ready
ReadWe aired our first-ever television ad during the Super Bowl to pique people’s curiosity and help us all realize how AI can open up new possibilities for us, create more fulfillment in our lives, an...
Data residency builds on OpenAI’s enterprise-grade data privacy, security, and compliance programs supporting customers worldwide.
ReadThe largest deployment of ChatGPT to date will expand the use of AI in education and help the United States build an AI-ready workforce.
Transforming customer experience: Meet the Thoughtworkers behind the project with Pipefy
ReadSoftware architecture decisions: who should be involved?
ReadUsing ChatGPT to catch halibut
ReadChatGPT and personal tutoring
ReadUsing ChatGPT to find inspiration for nail art
ReadHow OpenAI deep research helps Bain & Company understand complex industry trends.
An agent that uses reasoning to synthesize large amounts of online information and complete multi-step research tasks for you. Available to Pro users today, Plus and Team next.
OpenAI banned accounts potentially used to facilitate a deceptive employment scheme with characteristics of publicly reported North Korea-linked IT-worker activity.
OpenAI banned likely China-origin accounts using AI to draft surveillance-tool pitches, analyze documents, and debug code.
OpenAI banned accounts that appeared to originate in Cambodia and used AI to translate messages for fake-review job scams that asked victims to pay fees.
OpenAI banned accounts using AI to generate articles, posts, and fake engagement around Ghana’s 2024 presidential election.
OpenAI banned accounts potentially associated with publicly reported DPRK-affiliated threat actors using AI to research intrusion tooling, phishing, malware, and cryptocurrency targeting.
OpenAI banned Iran-linked accounts using AI to generate articles and social posts tied to IUVM and STORM-2035 influence activity.
OpenAI banned accounts that appeared to originate in Cambodia and used AI to translate and generate romance, investment scam conversations.
OpenAI banned likely China-origin accounts using AI to generate English social posts and Spanish-language articles.
OpenAI o3-mini
This report outlines the safety work carried out for the OpenAI o3-mini model, including safety evaluations, external red teaming, and Preparedness Framework evaluations.
Demystifying DeepSeek
ReadOpenAI’s latest line of reasoning models will be used by nation’s leading scientists to drive scientific breakthroughs.
Towards achieving purposeful organizational transformation
ReadDeepSeek: Five things business and technology leaders need to know
ReadComputer-Using Agent
Drawing from OpenAI’s established safety frameworks, this document highlights our multi-layered approach, including model and product mitigations we’ve implemented to protect against prompt enginee...
Introducing Operator
ReadBertelsmann, the global media, services, and education company headquartered in Germany, will integrate OpenAI’s technology across multiple brands around the world.
ReadTrading Inference-Time Compute for Adversarial Robustness
Announcing The Stargate Project
ReadOpenAI, and our strategic partners, are thrilled about our shared vision for the Infrastructure of AGI. We are energized by the challenges we face and are excited by the prospect of partnering with...
ReadPublishers representing hundreds of newsrooms and content brands are using OpenAI partnerships and grant programs to adopt AI tools and strengthen the news ecosystem, while ChatGPT users gain acces...
Powering the energy transition: Why IT modernization can't wait
ReadAdebayo Ogunlesi Joins OpenAI’s Board of Directors
ReadAre we encouraging girls and women to be perfect or brave?
ReadA stronger non-profit supported by the for-profit’s success.
ReadDeliberative alignment: reasoning enables safer language models Introducing our new alignment strategy for o1 models, which are directly taught safety specifications and how to reason over them.
ReadInsights top picks from 2024
ReadModernization blueprint for Insurers: Platform constructs to address key business goals
ReadIntroducing OpenAI o1, Realtime API improvements, a new fine-tuning method and more for developers.
ReadNavigating the Paradox: Equality in Product Management
Elon Musk’s latest legal filing against OpenAI marks his fourth attempt in less than a year to reframe his claims. However, his own words and actions speak for themselves—in 2017, Elon not only wan...
ReadThe road to net zero: Decarbonizing energy through data sharing
ReadOur video generation model, Sora, is now available to use at sora.com. Users can generate videos up to 1080p resolution, up to 20 sec long, and in widescreen, vertical or square aspect ratios. You...
ReadInterdisciplinary artist Minne Atairu discusses how Sora helps realize her vision.
ReadFilmmaker Lyndon Barrois describes how to use Sora as a storytelling tool.
ReadFilmmaking duo Vallée Duhamel explains how Sora helps build new worlds.
ReadSora is OpenAI’s video generation model, designed to take text, image, and video inputs and generate a new video as an output. Sora builds on learnings from DALL-E and GPT models, and is designed t...
ReadPut AI to work for your product team
Deliver strategic success with cloud-native banking
ReadBroadening usage of frontier AI
This report outlines the safety work carried out prior to releasing OpenAI o1 and o1-mini, including external red teaming and frontier risk evaluations according to our Preparedness Framework.
Planning to be around in 2050?
ReadHow media, publishing and entertainment organizations can master data governance in the age of AI
OpenAI and Future, the global platform for specialist media, have today announced a strategic partnership to bring content from Future’s 200 plus media brands to OpenAI’s users.
ReadMorgan Stanley uses AI evals to shape the future of financial services
Data hoarding vs data offboarding? Why letting go matters
ReadThe voice of the future of remote and asynchronous work
ReadData spaces meet data mesh: Enabling secure, standardized inter-organizational data sharing
ReadBuilding digital platforms: Key considerations for long-term success
ReadA sidebar navigation on an interface offers users multiple items to select. After making a selection, they need a visual cue to identify the chosen item. This cue is called an indicator. Every side...
Screen space on a desktop interface is more important than you think. Most designers take it for granted because a desktop screen contains so much space. However, when it comes to data display, eve...
How a smarter approach to insurance customer data helps reduce costs and increase revenue
ReadAdvancing red teaming with people and AI
Building smarter maps with GPT-4o vision fine-tuning
ReadBy combining commercial experience and deep LLM expertise with OpenAI’s models, Rox makes every seller a top 1% seller.
Understanding the recruitment process at Thoughtworks
ReadOur first office in continental Europe
ReadData-driven beauty: How The Estée Lauder Companies unlocks insights with ChatGPT
ReadDriving value with Data Governance through Thin Slices
ReadHow insurers can deliver personalization - while respecting boundaries
ReadThe European Health Data Space: A new opportunity to solve your long-standing health data challenges
ReadKill your core: The banking revolution you didn't see coming
ReadEnterprise modernization for insurers
ReadGet fast, timely answers with links to relevant web sources
ReadPromega's top-down adoption of ChatGPT accelerates manufacturing, sales, and marketing
ReadLLM benchmarks, evals and tests: A mental model
A factuality benchmark called SimpleQA that measures the ability for language models to answer short, fact-seeking questions.
Decagon and OpenAI deliver high-performance, fully automated customer support at scale
ReadDriving public sector modernization: aligning technology, strategy, and citizen needs
ReadCypress: Should we apply the page object model to optimize the framework?
ReadConnect, learn and transform through technology
ReadBringing generative AI to bear on legacy modernization in insurance
Central bank digital currencies: What’s really in them for banks?
ReadSafeguarding the future of frictionless banking against fraud
ReadWe’ve simplified, stabilized, and scaled continuous-time consistency models, achieving comparable sample quality to leading diffusion models, while using only two sampling steps.
Macro trends in the tech industry | October 2024
ReadReckoning with generative AI’s uncanny valley
Humanizing your data strategy: Seven key ideas for the AI era
OpenAI and the Lenfest Institute AI Collaborative and Fellowship program
Unlocking the future of health: Revolutionizing patient data management
ReadPutting MLOps into practice effectively with the help of Databricks
ReadD2C is not an eCommerce issue, it's corporate finance modernization
ReadDriving innovation at Thoughtworks: The Power of Hackathons
ReadWe’ve analyzed how ChatGPT responds to users based on their name, using AI research assistants to protect privacy.
We introduce MLE-bench, a benchmark for measuring how well AI agents perform at machine learning engineering.
Two minutes for mental health
ReadHearst’s iconic brands bring curated lifestyle and local news content to OpenAI’s products.
ReadCultivating thought leaders
ReadIntroducing canvas
ReadIn addition to securing $6.6 billion in new funding from leading investors, we have established a new $4 billion credit facility with leading banks, including JPMorgan Chase, Citi, Goldman Sachs, M...
ReadWhy data will define value for insurers - and how to harness its full potential for success
ReadWe are making progress on our mission to ensure that artificial general intelligence benefits all of humanity.
Developers can now build fast speech-to-speech experiences into their applications
ReadDevelopers can now fine-tune GPT-4o with images and text to improve vision capabilities
ReadOffering automatic discounts on inputs that the model has recently seen
ReadFine-tune a cost-efficient model with the outputs of a large frontier model–all on the OpenAI platform
ReadAltera uses GPT-4o to build a new area of human collaboration
ReadOpenAI banned accounts using AI to generate comments criticizing a Russian anti-corruption foundation and related figures.
OpenAI banned accounts using AI to draft abusive reports and complaints targeting Vietnamese public figures and platforms.
OpenAI banned Rwanda-origin accounts using AI to generate partisan comments ahead of the country’s elections.
OpenAI banned accounts that accessed its models through an Israel-based startup to generate conversations and send links to gambling sites on X.
ReadOpenAI banned Iran-origin STORM-2035 accounts using AI to generate US and UK election content and publish it across sites.
OpenAI banned “A2Z” accounts using AI to generate multilingual influence content about elections, Ukraine, and politics across platforms.
OpenAI banned Russia-origin “Stop News” accounts using AI to generate multilingual articles and posts targeting Ukraine and the West.
OpenAI banned an account that likely originated in the US and used AI to create a fake ChatGPT error message claiming to detect “Russian troll” activity.
OpenAI banned accounts that appeared to belong to CyberAv3ngers using AI to research industrial control systems, default credentials, and targets.
OpenAI banned accounts likely belonging to a suspected China-based adversary tracked as SweetSpecter, using AI to research vulnerabilities, write code, and support spear-phishing activity.
OpenAI banned Iran-linked STORM-0817 accounts using AI to debug Android malware, scrape social platforms, and translate tooling.
We’re introducing a new model built on GPT-4o that is more accurate at detecting harmful text and images, enabling developers to build more robust moderation systems.
ReadMinnesota’s Enterprise Translation Office uses ChatGPT to bridge language gaps
ReadOpenAI and GEDI announce strategic partnership to bring Italian-language news content to ChatGPT.
ReadMercado Libre introduces Verdi, an AI developer platform powered by GPT-4o
Genmab embraces ChatGPT Enterprise, supported by OpenAI’s commitment to security and privacy
Large language model evaluation: The key to GenAI success
Improving teaching and learning in Brazil
ReadUsing AI for requirements analysis: A case study
An update on our safety & security practices
ReadIntroducing OpenAI o1
ReadLearning to reason with LLMs
Advancing cost-efficient reasoning
OpenAI o1 Contributions
ReadGeneticist Catherine Brownstein demonstrates how OpenAI o1 can speed up the process of diagnosing rare medical challenges.
ReadScott Wu, CEO and Co-Founder of Cognition, explains how OpenAI o1 makes coding decisions in a more human-like way.
ReadQuantum physicist Mario Krenn uses OpenAI o1 to help answer life's biggest questions.
ReadEconomist Tyler Cowen explains how OpenAI o1 tackles complex economic questions.
ReadMapping out Agile transformation at TBC Bank
ReadHow financial institutions can drive growth by tapping the hidden value of payments data
ReadAda uses GPT-4 to deliver a new customer service standard
ReadBetter technology decision-making is underpinned by ‘sensible defaults’
ReadThe missing piece of agile transformation: Effective change management through value slices
ReadBreaking the cycle of legacy modernization: What should banks do differently tomorrow?
ReadUnderstanding mobile careers at Thoughtworks
ReadA sidebar navigation with a few items is simple to design. All you have to do is display them in a list with relevant icons. But what do you do when you have multiple large-scale item groups to dis...
Arizona State University embraces ChatGPT campus-wide to personalize learning, advance research, and prepare students for the future
How to tame evil dependencies
ReadAuthor Q&A: Engineering Effectiveness to Business Outcomes
Condé Nast
ReadUpwork puts AI to work, uniting team members, operations and product development
Fine-tuning now available for GPT-4o
ReadDisrupting a covert Iranian influence operation
ReadLessons from CrowdStrike: Striking the right balance to reduce risk and maximize resilience
ReadIndeed, whose mission is to help people get jobs, is the world’s #1 job site. Over 350 million unique visitors come to Indeed every month to connect with more than 3.5 million employers and over 32...
ReadKickstart your legacy modernization initiative with generative AI
AI can enrich lives through beauty and creativity, and its artistic potential shines in "Sleeping Beauties: Reawakening Fashion," a collaborative exhibit from The Met's Costume Institute.
Driving innovation in social services with Amazon Bedrock
ReadLeveraging GenAI to modernize enterprise systems integration
We’re releasing a human-validated subset of SWE-bench that more reliably evaluates AI models’ ability to solve real-world software issues.
Zico Kolter Joins OpenAI’s Board of Directors We’re strengthening our governance with expertise in AI safety and alignment. Zico will also join the Safety & Security Committee
GPT-4o System Card
ReadRakuten Pairs Data with AI to Unlock Customer Insights and Value
Call me Disabled, and nothing else
ReadLessons from CrowdStrike: Five critical questions to help you increase business resilience
ReadWe are introducing Structured Outputs in the API—model outputs now reliably adhere to developer-supplied JSON Schemas.
Post-quantum cryptography: An illustrated guide
ReadUnlock your organization’s AI value: From proof of concept to real-world impact
After CrowdStrike: Navigating the path to digital resilience
ReadWe’re testing SearchGPT, a temporary prototype of new search features that give you fast and timely answers with clear and relevant sources.
We’ve developed and applied a new method leveraging Rule-Based Rewards (RBRs) that aligns models to behave safely without extensive human data collection.
How tackling a client’s technical debt improved system resilience and delivered commercial impact
ReadGPT-4o mini: advancing cost-efficient intelligence
Testing the EV ecosystem [part two]
ReadCompliance API integrations, SCIM, and GPT controls to support compliance programs, data security, and user access at scale
ReadDiscover how prover-verifier games improve the legibility of language model outputs, making AI solutions clearer, easier to verify, and more trustworthy for both humans and machines.
Unravel Gridlock: An exploratory workshop for business transformation with evolutionary service design
ReadBeyond ordinary: Finding passion and purpose at work
ReadTech Up or Suit Up: Corporate strategy for BFSI growth
ReadProud to be an LGBTQIA+ inclusive employer
ReadOpenAI and Los Alamos National Laboratory are working to develop safety evaluations to assess and measure biological capabilities and risks associated with frontier models.
Testing the EV ecosystem (part one)
ReadWhy test-driven development and pair programming are perfect companions for GitHub Copilot
ReadReal-time payments: Are banks ready to capitalize on the revenue opportunities?
ReadHow value slices can fix your digital transformation
ReadCriticGPT, a model based on GPT-4, writes critiques of ChatGPT responses to help human trainers spot mistakes during RLHF
ReadWe’re partnering with TIME and its 101 years of archival content to enhance responses and provide links to stories on Time.com
ReadPowering sustainability and ESG in financial services with Product Thinking and Data Mesh
ReadOpenAI Acquires Rockset
ReadHighlighting innovative research and AI integration in cybersecurity
An integrated talent ecosystem designed for growth
ReadConsistency models are a nascent family of generative models that can sample high quality data in one step without the need for adversarial training.
We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation.
Diffusion models have significantly advanced the fields of image, audio, and video generation, but they depend on an iterative sampling process that causes slow generation.
Turbocharging Next-Gen supply chains
ReadPaf adopted ChatGPT Enterprise across its entire company, with engineers using custom GPTs on a daily basis to speed up routine development tasks. Paf also integrated ChatGPT Enterprise into the gr...
Achieving 10x growth with agentic sales prospecting
ReadColor Health is working with OpenAI to pioneer a new way of accelerating cancer patients’ access to treatment. Their new Cancer Copilot application uses GPT-4o to identify missing diagnostics and c...
ReadNakasone brings cybersecurity experience to growing Board of Directors; will join the Board’s Safety and Security Committee
ReadHow a Transformation Office will help you to build a data mesh
ReadOpenAI and Apple announce partnership to integrate ChatGPT into Apple experiences.
ReadOpenAI welcomes Sarah Friar (CFO) and Kevin Weil (CPO)
ReadExploring the technology behind our text-to-speech model.
Improving India’s critical care infrastructure
ReadUsing new techniques for scaling sparse autoencoders, we automatically identified 16 million patterns in GPT-4's computations.
“You be You” is Thoughtworkers reminding each other that all of our identities are welcome. Our practices continue to grow and evolve, seeking to change the world around us and demand it create spa...
ReadGenAI and predictive AI: How wealth management firms can adopt a two-pronged AI strategy
Ever since I was a boy, I’ve been fascinated with movies. I loved the characters and the excitement—but most of all the stories. I wanted to be an actor. And I believed that I’d get to do the thing...
We’ve terminated accounts linked to covert influence operations; no significant audience increase due to our services.
We’re launching a new initiative to enhance the accessibility of our tools for nonprofit organizations, including discounted rates for ChatGPT Team and Enterprise.
An affordable offering for universities to responsibly bring AI to campus.
MavenAGI is a new software company for the AI era. They recently launched an AI customer service agent, built on the flexibility of GPT-4, which a number of companies like Tripadvisor, Clickup and...
The Newsroom AI Catalyst: a global program with WAN-IFRA
The Atlantic is announcing a strategic content and product partnership with OpenAI, which positions The Atlantic as a premium news source within OpenAI. The Atlantic’s articles will be discoverable...
ReadIn a multi-faceted agreement, Vox Media’s content will enhance the output of OpenAI’s ChatGPT, and the company will build on OpenAI’s technology to develop products to better serve its audiences an...
ReadOpenAI Board Forms Safety and Security Committee
ReadDriving transformation excellence with effective transformation teams
ReadTen years in the making: My top 10 learnings
ReadUniting for change: How shared principles break organizational deadlocks
ReadCompanies Join Forces to Enrich OpenAI’s Generative AI Products and Platforms with Premium Journalism
How to succeed with AI-driven dynamic pricing practice
Anonymesh: How can it help us ensure data privacy?
ReadBeryl and the ghost buses — humanizing public transport data
ReadArtificial general intelligence has the potential to benefit nearly every aspect of our lives—so it must be developed and deployed responsibly.
ReadHow can on-site servers enable richer retail experiences? - part one
ReadHow can on-site servers enable richer retail experiences? Part two
ReadOptimizing social impact with the Narada Foundation
ReadMastering your healthcare supply chain: Data and AI's strategic role
A fresh perspective on embedded insurance
ReadContinuous discovery for managed services: Evolve and transform your digital assets
ReadFive strategies to maximize the value of your digital assets
ReadSay goodbye to break-and-fix patches: Future-fit maintenance requires a proactive approach
ReadHow the voices for ChatGPT were chosen We worked with industry-leading casting and directing professionals to narrow down over 400 submissions before selecting the 5 voices.
ReadImprovements to data analysis in ChatGPT Interact with tables and charts and add files directly from Google Drive and Microsoft OneDrive.
ReadOpenAI and Reddit Partnership We’re bringing Reddit’s unique content to ChatGPT and our products.
ReadCanva is a visual communication platform, enjoyed by more than 175 million people monthly to make presentations, videos, documents, websites, social media graphics and more. A majority of the world...
Ilya Sutskever to leave OpenAI, Jakub Pachocki announced as Chief Scientist
ReadMitra Collective: Raising LGBTQIA+ awareness in India
ReadIneffective scaled agile: How to ensure agile delivers in complex systems
ReadBahmni-SNOMED International, a collaboration centered on privacy
ReadThe step-by-step guide to quickly realizing value from data mesh
ReadWe’re announcing GPT-4 Omni, our new flagship model which can reason across audio, vision, and text in real time.
Introducing GPT-4o and making more capabilities available for free in ChatGPT.
ReadIntroducing GPT-4o and more tools to ChatGPT free users We are launching our newest flagship model and making more capabilities available for free in ChatGPT.
ReadA journey as co-author of Tech Radar
ReadLet's Play Singularity: A Card Game for Exploring AI Governance Risks
The inventory tightrope in the automotive industry: Build-to-stock vs. Build-to-order
ReadData products: how to get more value from enterprise data
ReadBoosting data product adoption with an exceptional marketplace experience
ReadIntroducing the Model Spec
ReadJust over a year after launching ChatGPT, AI is changing how we live, work and learn. It’s also raised important conversations about data in the age of AI. More on our approach, a new Media Manager...
Today we’re introducing new technology to help researchers identify content created by our tools and joining the Coalition for Content Provenance and Authenticity Steering Committee to promote indu...
Inside our careers in Managed Services
ReadAPI Partnership with Stack Overflow Stack Overflow and OpenAI today announced a new API partnership that will empower developers with the collective strengths of the world’s leading knowledge platf...
ReadIntegrating event-driven microservices with request/response APIs [Part four]
ReadThin Events: The lean muscle of event-driven architecture
ReadIntegrating event-driven microservices with request/response APIs [Part three]
ReadOpenAI banned accounts associated with the Iran-origin operation "IUVM", using AI to generate and translate pro-Iran, anti-Israel and anti-US website content.
OpenAI banned accounts linked to a previously unreprorted Israel-origin operation we dubbed “Zero Zeno,” using AI to generate anti-Hamas, anti-Qatar, pro-Israel, anti-BJP, and pro-Histadrut content.
OpenAI banned accounts associated with the Russia-origin operation "Doppelganger", using AI to generate anti-Ukraine social media comments, translations, and website copy across several languages.
OpenAI banned accounts associated with the PRC-origin operation "Spamouflage", using AI to research social media activity, generate posts, and debug a previously unreported website.
OpenAI banned accounts linked to a previously unreprorted Russia-origin operation we dubbed "Bad Grammar", using AI to generate English- and Russian-language Telegram comments on Ukraine, Moldova,...
We will also collaborate on new AI experiences for FT readers.
Author Q&A: Effective Machine Learning Teams
Continuous Compliance, an agile practice for functional safety assessment in automotive applications
ReadAn illustrated guide to the Advanced Encryption Standard (AES)
ReadNavigating the landscape of AI tools for software delivery
Accelerating the development of life-saving treatments.
ReadGPT-3.5 Turbo, DALL·E and Whisper APIs are also generally available, and we are releasing a deprecation plan for older models of the Completions API, which will retire at the beginning of 2024.
ReadIntroducing ChatGPT and Whisper APIs
ReadMaximizing the value of cloud with FinOps
ReadIncreasing enterprise support with more security features and controls, updates to our Assistants API, and tools to better manage costs.
ReadOpenAI’s commitment to child safety: adopting safety by design principles
ReadToday's LLMs are susceptible to prompt injections, jailbreaks, and other attacks that allow adversaries to overwrite a model's original instructions with their own malicious prompts.
Recent media headlines have highlighted that the NHS has an issue with ‘ghost patients’. This is where there are more people registered with GP practices than are in the population. This blog post...
ReadIntegrating event-driven microservices with request/response APIs [Part two]
ReadHyper-personalization in wealth management: How to deliver tailored products, service, and advice at scale
ReadPicture this. You’ve joined a squad at your company that’s designing new product features with an emphasis on automation or AI. Or your company has just implemented a personalization engine . Eithe...
We are excited to announce our first office in Asia and we’re releasing a GPT-4 custom model optimized for the Japanese language.
ReadEvent-driven Microservices with Request/Response APIs - Part One
ReadThree things that can drive platform adoption and unlock business value
ReadGetting ahead of the regulation rush for financial firms
ReadOperationalizing AI: why managed services is the ideal place to start
Klarna is using AI to revolutionize personal shopping, customer service, and employee productivity.
Inclua Program
ReadWellbeing Moments
ReadOEMs are going D2C: Here's what they have to do to succeed
ReadData replication: The first step toward value-driven mainframe modernization
ReadWe’re adding new features to help developers have more control over fine-tuning and announcing new ways to build custom models with OpenAI.
ReadTackling AI risks: Your reputation is at stake
Macro trends in the tech industry | April 2024
ReadRetail media networks: are they the future of digital advertising?
ReadUnlocking the secret sauce to ace the Thoughtworks data interview
Harvey partners with OpenAI to build a custom-trained model for legal professionals.
ReadWe’re making it easier for people to experience the benefits of AI without needing to sign up
Oscar brings AI to health insurance, reducing costs and improving patient care.
We’re sharing lessons from a small scale preview of Voice Engine, a model for creating custom voices.
ReadTechnology Radar at volume 30: Why it still matters
ReadZelma uses GPT-4 to make education data accessible.
ReadGetting traction with Data Mesh
ReadUnleashing engineering effectiveness for business growth
10 recommendations for a successful enterprise data mesh implementation
Since we introduced Sora to the world last month, we’ve been working with artists to learn how Sora might aid in their creative process.
ReadJetBrains uses OpenAI’s API to build its fastest-growing product ever.
Men & gender equity: top allyship tips
ReadPractical tips and common mistakes in your job search
ReadSalesforce integrates OpenAI’s enterprise-ready LLMs to transform customer applications.
ReadSuperhuman introduces a new era of email with OpenAI.
Holiday Extras rolls out ChatGPT Enterprise across every team, boosting productivity by 500 hours weekly.
A deep dive into payments digitization, payments modernization and rapid evolution in the fraud, risk and compliance decisioning landscape.
ReadHealthify collaborates with OpenAI to improve millions of lives with sustainable weight loss.
We have partnered with international news organizations Le Monde and Prisa Media to bring French and Spanish news content to ChatGPT.
ReadThree warning signs costs could bottleneck growth
ReadWhy multi-cloud rationalization matters
ReadDr. Sue Desmond-Hellmann, Nicole Seligman, Fidji Simo join; Sam Altman rejoins board
ReadNew board members named and enhancements to the governance structure introduced
ReadParadigm uses OpenAI’s API to improve patient access to clinical trials.
Match Group uses ChatGPT Enterprise to spark creativity and impact.
ReadLifespan uses GPT-4 to radically improve health literacy and patient outcomes.
ReadFive ways a technology radar can help your enterprise navigate tech
ReadHow to create your enterprise technology radar
ReadWe are dedicated to the OpenAI mission and have pursued it every step of the way.
ReadI offer a single bit of advice to friends and family when they become new parents: When you start to think that you’ve got everything figured out, everything will change. Just as you start to get t...
ReadNavigating the path to technical product ownership
ReadUnifying product and item information systems
ReadResponsible Tech: grow your ‘now and next’ mindset
ReadWe explore large-scale training of generative models on video data. Specifically, we train text-conditional diffusion models jointly on videos and images of variable durations, resolutions and aspe...
Disrupting malicious uses of AI by state-affiliated threat actors
What businesses can learn from the drive for autonomous vehicles
ReadLeveraging data as a product: A strategic imperative for business leaders
ReadWe’re testing the ability for ChatGPT to remember things you discuss to make future chats more helpful. You’re in control of ChatGPT’s memory.
ReadHow to overcome tech debt and keep your business moving
ReadEnhancing biodiversity monitoring and people’s connection with nature: The Natural History Museum's Data Ecosystem
ReadIn reading Joe Dolson’s recent piece on the intersection of AI and accessibility , I absolutely appreciated the skepticism that he has for AI in general as well as for the ways that many have been...
Looking Glass: Tech trends for automotive and manufacturing
ReadWe’re developing a blueprint for evaluating the risk that a large language model (LLM) could aid someone in creating a biological threat. In an evaluation involving both biology experts and student...
How to make your next Black Friday stress-free
ReadImmersive is the new interactive
ReadWhy data and AI are supercharging the EV revolution
AI with impact: What enterprise leaders can learn from Thoughtworks’ Jugalbandi project
I am a creative. What I do is alchemy. It is a mystery. I do not so much do it, as let it be done through me. I am a creative. Not all creative people like this label. Not all see themselves this w...
ReadWhere large language models can fail in business and how to avoid common traps
ReadNew embedding models and API updates
ReadDriving combinatorial innovation through national digital identity projects
ReadUnlocking value in the data economy
Read5 tips for a successful search for a new job opportunity in 2024
ReadWe funded 10 teams from around the world to design ideas and tools to collectively govern AI. We summarize the innovations, outline our learnings, and call for researchers and engineers to join us...
AI agents unleashed: a new era of efficiency
We’re working to prevent abuse, provide transparency on AI-generated content, and improve access to accurate voting information.
Digital Green uses OpenAI to increase farmer income.
ReadTackling the challenges of using event-driven architecture in a billing system
ReadWhat benefits does SwiftUI offer for building a design system?
An illustrated guide to green software engineering
Introducing the GPT Store
ReadWe’re launching a new ChatGPT plan for teams of all sizes, which provides a secure, collaborative workspace to get the most out of ChatGPT at work.
ReadWe support journalism, partner with news organizations, and believe The New York Times lawsuit is without merit.
ReadWHOOP delivers personalized fitness and health coaching with GPT-4.
User Interface (UI) design serves as the critical link connecting users with digital products, culminating in seamless and delightful experiences. UI design is more than just entertaining visuals;...
Navigating the geometry of language: A new approach to synthetic text generation
ReadDescribing yourself in inclusive meetings
ReadHow can financial institutions reduce time to market for their ideas?
ReadInsights top picks from 2023
ReadTwenty reasons why product organization transformations fail
ReadSummer Health reimagines pediatric doctor’s visits with OpenAI.
ReadPractices for Governing Agentic AI Systems
We’re launching $10M in grants to support technical research towards the alignment and safety of superhuman AI systems, including weak-to-strong generalization, interpretability, scalable oversight...
How can we respond to the environmental impact of generative AI?
We present a new research direction for superalignment, together with promising initial results: can we leverage the generalization properties of deep learning to control strong models with weak su...
Axel Springer is the first publishing house globally to partner with us on a deeper integration of journalism in AI technologies.
Leveraging AI for efficient planning of electric vehicle charging networks
Cloud Native Sustainability: Strategies for carbon reduction
ReadResponsible use of cloud services: Cost optimization and carbon reduction
ReadBecoming a product organization: Change management strategies for evolutionary success
ReadHow to create a product operating model to support product organization transformation
ReadSeven reasons why DevSecOps programs fail
ReadLooking Glass: Helping business leaders navigate the future
ReadMira Murati as CTO, Greg Brockman returns as President. Read messages from CEO Sam Altman and board chair Bret Taylor.
ReadThree things GenAI will not change about software delivery
AI-powered code generation: A deep dive into GitHub Copilot
AI-powered code generation: A deep dive into GitHub Copilot Part 2
data-mesh-in-practice-getting-off-to-the-right-star
ReadAnonymesh: Data sharing meets privacy and security
ReadHow to choose a metric for a FinOps report
ReadOpenAI announces leadership transition
ReadSoftware governance in the age of GenAI and citizen developers
Eleven steps we took for trans inclusion
ReadTime to get serious about AI testing
Working together to create open-source and private datasets for AI training.
Elevate developer experiences with CLI design guidelines
Thinking outside the mobile box
ReadYou can now create custom versions of ChatGPT that combine instructions, extra knowledge, and any combination of skills.
ReadGPT-4 Turbo with 128K context and lower prices, the new Assistants API, GPT-4 Turbo with Vision, DALL·E 3 API, and more.
Evolve your data platform for generative AI success
How financial services firms can improve compliance and customer satisfaction through focusing on system resilience
ReadEmbracing the Strangler Fig pattern for legacy modernization [Part three]
ReadConsider AI-driven dynamic pricing as an investment
Upgrade to AI-driven dynamic pricing
Embracing the Strangler Fig pattern for legacy modernization [Part two]
ReadTo support the safety of highly-capable AI systems, we are developing our approach to catastrophic risk preparedness, including building a Preparedness team and launching a challenge.
Together with Anthropic, Google, and Microsoft, we’re announcing the new Executive Director of the Frontier Model Forum and a new $10 million AI Safety Fund.
Embracing the Strangler Fig pattern for legacy modernization [Part one]
ReadBuilding data governance frameworks in financial services:
ReadWe developed a safety mitigation stack to ready DALL·E 3 for wider release and are sharing updates on our provenance research.
Bug Alchemy: Mastering the art of software remediation
ReadRealizing protocols' true value
ReadDecoding LLM uncertainties for better predictability
Eating the elephant - mobilizing your mainframe replacement
ReadIronclad uses GPT-4 to simplify the contract review process.
Retool uses GPT-4 to give businesses a fast, secure way to build AI-powered apps.
Typeform evolves online forms into dynamic and conversational data collection experiences with GPT-3.5 and GPT-4.
ReadPsychological safety at the workplace
ReadWellbeing Champions: An essential tool in mental health and wellbeing strategy
ReadOne minute for mental health
ReadJoy of interviewing: Decoding the Thoughtworks interview process
How customer experience can transform the future of financial services
ReadDALL·E 3 system card
ReadSolving people, processes and skill related challenges in data management
ReadDriving security in a modern digital business
ReadGenerative AI and the software development lifecycle: much more than coding assistance
Macro trends in the tech industry | September 2023
ReadTechnology Radar : Through the lens of design
ReadWhy embracing complexity is the real challenge in software today
ReadChatGPT can now see, hear, and speak
ReadGPT-4V(ision) system card
ReadCan business trust ChatGPT?
ReadFive things that differentiate cloud cost management and FinOps
ReadEstimating how much it costs to run greenfield systems
ReadMonorepo vs. multi-repo: Different strategies for organizing repositories
ReadWe’re announcing an open call for the OpenAI Red Teaming Network and invite domain experts interested in improving the safety of OpenAI’s models to join our efforts.
ReadGo interfaces: Mistakes to avoid when coming from an Object-Oriented language
ReadEvolutionary testing strategy
ReadFive signs that product and engineering friction is slowing your company’s growth
Demystifying Plug and Charge
ReadWe’re growing our presence in Europe with an office in Dublin, Ireland.
ReadMeasuring the value of a Data Catalog
ReadA surprisingly effective way to estimate token importance in LLM prompts
Developer registration for in-person attendance will open in the coming weeks and developers everywhere will be able to livestream the keynote.
PandoraGAN
ReadWe’re releasing a guide for teachers using ChatGPT in their classroom—including suggested prompts, an explanation of how ChatGPT works and its limitations, the efficacy of AI detectors, and bias.
In building a chatbot to help users find information about government welfare schemes - learnings mainly focused on making the chatbot speak in the users’ native language.
Finding strength in diversity: Lessons from my Thoughtworks journey
ReadGet enterprise-grade security & privacy and the most powerful version of ChatGPT yet.
ReadDelivering value through minimum operational product model
ReadOpenAI’s customers can leverage Scale’s AI expertise to customize our most advanced models.
Regenerating your tech strategy for GenAI
Data mesh for life sciences with AWS
ReadDevelopers can now bring their own data to customize GPT-3.5 Turbo for their use cases.
ReadHow to partner with a scaleup
ReadDPGA boosts online presence with website revamp and on-demand CI/CD pipeline
ReadThe entire team has joined OpenAI.
ReadThe New Age Omni-channel Assortment for Evolving Fulfilment Modalities like Store, Fulfilment Centers, Warehouses etc. Today's Assortment capabilities need to be re-imagined to address the changing...
ReadSeven strategy moves to close your customer value gap
ReadWe use GPT-4 for content policy development and content moderation decisions, enabling more consistent labeling, a faster feedback loop for policy refinement, and less involvement from human modera...
ReadGetting started with GitHub Copilot
ReadThe modern web video player - Part 1
ReadThe modern web video player - Part 2
ReadGenerative AI for 3D content in XR and beyond
Generative AI - a case of mismatched expectations
Forecasting Team Performance
ReadHow to use prompt engineering with large language models
Platform engineering: How you can help developers deliver more value at a lower cost
Confidence-Building Measures for Artificial Intelligence: Workshop proceedings
Change-data capture: What, why and how to make the most of it
ReadWhen building a world-class digital banking CX, here are nine pitfalls to avoid
ReadThe future of inclusive development with DPGs
ReadPayment in Australia - Part 1
ReadGenerative AI: Headwind or tailwind for product development?
Payment in Australia - Part 2
ReadLeading the Technology Revolution: Thoughtworks' Impact in Latin America
ReadWe’re forming a new industry body to promote the safe and responsible development of frontier AI systems: advancing AI safety research, identifying best practices and standards, and facilitating in...
Flutter for automotive HMI applications
ReadGenAI practical governance: How to reduce information security risk
How BIAN can help drive coreless banking and improve innovation in the industry
ReadOpenAI and other leading labs reinforce AI safety, security and trustworthiness through voluntary commitments.
We’re rolling out custom instructions to give you more control over how ChatGPT responds. Set your preferences, and ChatGPT will keep them in mind for all future conversations.
ReadBoost your tech ROI with Engineering Effectiveness
A Decade of innovation, impact, and culture
ReadHow business leaders can leverage accessibility to innovate and grow revenue
A new $5+ million partnership aims to explore ways the development of artificial intelligence (AI) can support a thriving, innovative local news field, and ensure local news organizations shape the...
Driving Engineering Effectiveness through FinOps Principles
Sensible defaults for attracting digital talent (pt. two)
ReadNavigating cultural differences effectively at Thoughtworks
ReadViable uses GPT-4 to analyze qualitative data at a revolutionary scale with unparalleled accuracy.
ReadBuild an AI strategy that survives first contact with reality
Frontier AI regulation: Managing emerging risks to public safety
Embracing evolutionary architectures to operationalize FATTER AI
Responsible tech ecosystems: pragmatic precursors to responsible regulation
ReadThe Year of Accessible Accessibility: Thoughtworks Germany's Commitment to Inclusion and Empowerment
Building a customer-friendly EV charging platform with end-to-end service design
ReadThe changing nature of digital work
ReadStrategies to drive the Data Mesh cultural transformation
ReadWe are sharing what we learned from our conversations across 22 countries, and how we will be incorporating those insights moving forward.
ReadHow Did I Prepare For My First Amazon Web Services (AWS) Certification?
ReadData labeling is dead
ReadWe are excited to announce OpenAI’s first international expansion with a new office in London, United Kingdom.
ReadStruggling to execute sustainability goals? It’s time to talk about tech
ReadAccelerate value generation from your AI Investments with the capabilities gap analysis
Rapid growth without the risk: Achieve strategic transformation through incremental legacy modernization
ReadHumility, a designer’s essential value—that has a nice ring to it. What about humility, an office manager’s essential value? Or a dentist’s? Or a librarian’s? They all sound great. When humility is...
ReadThoughtworks Anticipates Apple's VisionPro could Catalyse the Spatial Computing Era for Enterprises
ReadMeet the Thoughtworkers behind the project with MYOB
ReadWhy well-being at work matters for sustainable performance
ReadThe next big thing in machine learning is tiny
Design first with design thinking
ReadBuilding An “Amazon.com” For Your Data Products
ReadApproaches to leadership for digital work
ReadWe’re announcing updates including more steerable API models, function calling capabilities, longer context, and lower prices.
ReadManaging feature toggles in teams: Static vs dynamic feature toggles (Part five)
ReadEnabling employee and customer experience with better internal products
ReadManaging feature toggles in teams: Testing feature toggles (Part four)
ReadA brief introduction to Airflow's scheduling mechanism (part one)
ReadBreaking down barriers: My journey to empowered leadership
ReadTransforming with Data Mesh: A Journey of Showing, Shifting, and Scaling
ReadWhen (modular) monolith is the better way to build software
ReadPathways to tech: how you can help pave the way for a more diverse industry
ReadGetting set for global content delivery at scale
ReadOur goal is to facilitate the development of AI-powered cybersecurity capabilities for defenders through grants and other support.
Inclusive testing – creating opportunities
ReadTeach for Thailand
ReadTeamwork gets things moving quickly for STOP THE TRAFFIK Group partnership
ReadSmoothing the referrals pathway at Citizens Advice
ReadWe’ve trained a model to achieve a new state-of-the-art in mathematical problem solving by rewarding each correct step of reasoning (“process supervision”) instead of simply rewarding the correct f...
A brief introduction to Airflow's scheduling mechanism (part two)
ReadTeam Alignment board (TAB): Maximize team alignment in minimum time
ReadThings you need to know before starting a Buy Now Pay Later project
ReadUNERASABLE: Celebrating the resilience and contributions of the LGBTQIA+ community in Pride 2023
ReadTranscending our cognitive limits with effective software engineering
A grain of sand in the digital divide
ReadInverse-Conway-Maneuver: How to speed up product development teams successfully
ReadOpening young minds to new possibilities
ReadBahmni lite - supporting healthcare where it’s needed most
ReadAI augmented: The value of human relationship and its strategy
Our nonprofit organization, OpenAI, Inc., is launching a program to award ten $100,000 grants to fund experiments in setting up a democratic process for deciding what rules AI systems should follow...
40% WUGM in tech - how did we get here, and what next?
ReadResponsible technology: a stimulus for a fairer society
ReadElectrifying the world with AI Augmented decision-making
Digital talent: sensible defaults for an agile organization
ReadHow does "Buy Now Pay Later" work?
ReadWorking towards sustainable organizational transformation
ReadNow is a good time to start thinking about the governance of superintelligence—future AI systems dramatically more capable than even AGI.
Breaking Through Barriers: How Engineering Effectiveness Can Transform the Banking, Financial Services and Insurance Industry
Snapshot: innovation lab projects
ReadScaling up efficiently for customer delight
ReadThe ChatGPT app syncs your conversations, supports voice input, and brings our latest model improvements to your fingertips.
ReadDigital banks: lessons from South East Asia (part 2)
ReadThree ways to fast-track your MVP
Digital banks: global opportunity ripe for the picking (part 1)
ReadHow to raise awareness and build capabilities with simple and engaging accessibility content
The Power of service design in digital transformation: A case study in global sales operations
ReadEmbracing the age of AI: Into the future of CX
When New Retail meets NFTs (part one)
ReadWhen New Retail meets NFTs (Part two)
ReadWeb3: An illustrated guide
ReadCalculating software carbon intensity
ReadLead like a mother - Be courageous, empathetic and strong
ReadBest practices to improve customer engagement in digital banking
ReadWe use GPT-4 to automatically write explanations for the behavior of neurons in large language models and to score those explanations. We release a dataset of these (imperfect) explanations and sco...
ReadTop 10 steps to follow when introducing and scaling Data Mesh from a business perspective
ReadExploring the Potential of ChatGPT as a Coding Partner (part 2)
ReadThe transformation of merchant acquiring
ReadA digital-first operating model in banking: How to get it right and avoid the pitfalls
ReadA11yOps: Automated digital compliance for accessibility
Exploring the Potential of ChatGPT as a coding partner
ReadEight things that slowed down our backend workflow and what we did to improve
The benefits of not finding a product-market fit: Understanding why and when it's a good thing
ReadThe future of generative AI is niche, not generalized
Macro trends in the tech industry | April 2023
ReadChatGPT users can now turn off chat history, allowing you to choose which conversations can be used to train our models.
ReadHow do you know engineering is powering business growth?
How the Technology Radar embodies Thoughtworks' culture
ReadCommon pitfalls of corporate venturing and how to avoid them
ReadRepresentative leadership: stories from women leading in tech
ReadElevate your AI strategy to a business conversation
This initiative is essential to our commitment to develop safe and advanced AI. As we create technology and services that are secure, reliable, and trustworthy, we need your help.
Unlocking the intelligence-driven enterprise: connecting decision making at scale
ReadBalancing Parenthood and Profession: A Working Mom's Story
Readseven ways to improve onboarding
ReadEight signs your onboarding experience isn’t driving productivity
ReadBuild an ecosystem that fosters digital trust
ReadEnsuring that AI systems are built, deployed, and used safely is critical to our mission.
Role of the product page in e-commerce conversions
ReadLost in translation: Bridging the divide between business and technology
ReadLean principles and tools to improve time-to-market
ReadThreat modeling: domain-driven design from an adversary’s point of view (part two)
ReadThreat modeling: domain-driven design from an adversary’s point of view (part one)
ReadResponsible Technology from awareness to impact in 4 steps
ReadAI Augmented: Solving organizations’ most difficult problem
An update on our findings, the actions we’ve taken, and technical details of the bug.
ReadHow to drive sustainability through responsible tech in your organization
ReadOnboarding isn't driving productivity
ReadBeyond the ChatGPT hype: Five recommendations for formulating and executing an AI-enabled product strategy (Part II)
Beyond the ChatGPT hype: How can executives know what is good for business? (Part I)
ReadDeliver more with less by improving your organization’s engineering effectiveness
Types of developer friction that developer portals solve
We’ve implemented initial support for plugins in ChatGPT. Plugins are tools designed specifically for language models with safety as a core principle, and help ChatGPT access up-to-date information...
ReadMeet our Senior Data Scientist Aili: a story from product company to technology consultancy
ReadGradle build optimization: from five minutes to one minute (part one)
ReadGradle build optimization: from five minutes to one minute (part two)
ReadMozilla study outlines risks when AI lacks transparency
GPTs are GPTs: An early look at the labor market impact potential of large language models
Holiday management of offshore delivery business based on cultural empathy
ReadFour principles of micro frontends for mobile (part one)
ReadFour principles of micro frontends for mobile (part two)
ReadThe journey to becoming a responsible technology organization
ReadDeveloping organizational plasticity in financial institutions
ReadDigging for diamonds: Three ways to empower female leaders in tech
ReadThe "beauty" and "ugliness" of retail (part two)
ReadThe "beauty" and "ugliness" of retail (part one)
ReadDiversity, equity and inclusion enhances business agility. How inclusive leaders accelerate business agility (part 3)
ReadKhan Academy explores the potential for GPT-4 in a limited pilot program.
ReadGPT-4 deepens the conversation on Duolingo.
ReadStripe leverages GPT-4 to streamline user experience and combat fraud.
Be My Eyes uses GPT-4 to transform visual accessibility.
How Iceland is using GPT-4 to preserve its language.
ReadWe’ve created GPT-4, the latest milestone in OpenAI’s effort in scaling up deep learning. GPT-4 is a large multimodal model (accepting image and text inputs, emitting text outputs) that, while less...
Maximize your tech investments with Engineering Effectiveness
Getting subscription e-commerce right
ReadWhy gender diversity matters in tech
ReadNewcastle GovJam: Creating a space for innovators
ReadApplication Security: Five important lessons from the recent surge of supply chain attacks
ReadBeyond Mambu App: a hybrid methodology for process improvement
ReadHow to build a reporting system with Mambu
ReadPoint-of-sale technology is becoming the next big catalyst of retail transformation
ReadThree typical cross-device practices to improve user experiences on mobile
ReadMambu App: a solution for customizing business requirements in Mambu
ReadOur mission is to ensure that artificial general intelligence—AI systems that are generally smarter than humans—benefits all of humanity.
Engineering platform: key to maximizing software development effectiveness
There is no such thing as a "tech task"
ReadFive women working across Thoughtworks discuss some of the challenges women face in the industry.
ReadDeveloper portals: 10 things you need to know to maximize your investment
Self-organized teams shouldn't mean chaos
ReadWhat are the top three pain points when building super apps?
ReadWe’re clarifying how ChatGPT’s behavior is shaped and our plans for improving that behavior, allowing more user customization, and getting more public input into our decision-making in these areas.
Nitin Raina- Cyber Future Foundation dialogue event
ReadRight-sizing your technology team
ReadThoughtworkers on the partnership between innovation and accessibility
ChatGPT: A useful tool buried beneath the hype
ReadSociety urged to hold companies to account on tech use
ReadHow to gradually adopt a Data Mesh using Evolutionary Architecture
ReadThere is more to AI than machine learning
We’re launching a pilot subscription plan for ChatGPT, a conversational AI that can chat with you, answer follow-up questions, and challenge incorrect assumptions.
A forecast of green clouds
ReadWe’re launching a classifier trained to distinguish between AI-written and human-written text.
How to run a successful discovery
ReadThe five pillars of cloud security
ReadThe dark side of multitasking
ReadRust as a programming language for automotive software
ReadExtreme programming (XP) and test-driven development (TDD)
ReadReimagining the employee experience through a new self-service portal
ReadWhy your team design is slowing your business down - and what to do about it
ReadSeven trends transforming the technology landscape
ReadGet set for sustainable transformation
ReadLife starts beyond your comfort zone
ReadA Streamlined developer experience in Data Mesh (Pt. two)
A streamlined developer experience in Data Mesh (Pt. one)
AI-assisted content pipelines for XR
We’re happy to announce that OpenAI and Microsoft are extending our partnership.
ReadEverything you need to know about testing data pipelines
ReadThree capabilities that can help healthcare organizations adopt Data Mesh
ReadTech debt — what business leaders need to know
ReadMy Thoughtworks story - Helena Lyhme
ReadONDC - creating new opportunities for financial services in India
ReadHow to avoid the pitfalls of the pseudo-MVP
Key insights for a QA in a legacy enterprise modernization project
ReadAre super apps a global trend?
ReadOpenAI researchers collaborated with Georgetown University’s Center for Security and Emerging Technology and the Stanford Internet Observatory to investigate how large language models might be misu...
ReadTen pieces of advice for a successful job search in 2023
ReadUsing GPT-3 to deliver fast, nuanced insights from customer feedback.
ReadFine-tuning GPT-3 to power and scale done-for-you video creation.
ReadAI at scale in Capital Markets
Backstage: The Developer Portal that organizations need for their developers
Using GPT-3 to create the next generation of AI-powered characters.
The Future is Green: The Rise of Responsible Tech
ReadLilian Weng works on Applied AI Research at OpenAI.
Meet a Thoughtworks grad: Maria Baturina, Software Developer Consultant
Meet a Thoughtworks grad: Shuai Wang, Business Analyst
ReadMeet a Thoughtworks grad: Tripti Ramesh, Business Analyst
ReadAgile@Salesforce - DevOps best practices (part two)
ReadAgile@Salesforce - DevOps best practices (part one)
ReadXR tech stacks in 2022
ReadData mesh: it's not just about tech, it's about ownership and communication (part 2)
ReadPoint-E: A system for generating 3D point clouds from complex prompts
How to select technology for Data Mesh
ReadIt’s time to get real: the truth about gender diversity in tech
ReadHow to release mobile apps weekly
ReadWe are excited to announce a new embedding model which is significantly more capable, cost effective, and simpler to use.
Read7 ways I grew as an employer branding professional
ReadBusting five myths about AI’s potential in retail
Privacy-first data via data mesh: migrating governance to federated delegation
ReadBootstrapping innovation in financial service firms
ReadAs a UX professional in today’s data-driven landscape, it’s increasingly likely that you’ve been asked to design a personalized digital experience, whether it’s a public website, user portal, or na...
Christian Gibson is an engineer on the Supercomputing team at OpenAI.
The Deceptive Simplicity of OKRs
ReadGender-inclusive language in digital products – part 1
ReadGender-inclusive language in digital products – part 2
ReadData Mesh for ESG: Establishing accountability and laying a foundation for the generation of high quality sustainability data
ReadAccessible web design drives up views and customer satisfaction
ReadTechniques for cross micro frontend communication
ReadWhat’s holding your AI-enabled customer experiences back?
Who said technology isn't romantic?
ReadWe’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect...
ReadData quality: the Achilles heel of data products
ReadWhy startups fail to scale up—and six strategies for success
ReadHow can Scala and Kotlin interact to build user-friendly DSLs (part two)
ReadHow can Scala and Kotlin interact to build user-friendly DSLs (part one)
ReadMaking ‘moonlighting’ safe and compliant
ReadAsset-based consulting: a robust approach to imagining and building software
ReadDiversity, equity and inclusion enhances business agility. The integration. (part 2)
ReadEffective machine learning: Improving the flow of value (Part III)
ReTechCon panel discussion: winning with data and AI in India’s retail landscape
What’s holding your AI-enabled customer experiences back?
Effective machine learning: Shifting quality left (Part II)
10 tips for an Agile QA mindset
ReadNew Thoughtworkers talk 2022 challenges, highlights and reasons to join
ReadNow that I have a seat at the table, how do I use that power?
ReadChina Retail tips on live e-commerce (part two)
ReadChina Retail tips on live e-commerce (part one)
ReadOpentracing and Jaeger (part one)
ReadOpentracing and Jaeger (part two)
ReadLimits of feature toggles (Part two)
ReadFeature toggles and database migrations (Part three)
ReadSegment of one: an intelligent solution for the BFSI sector
ReadFirst Congress on Responsible Technology promotes Ecuador as a reference in the region
ReadHow to deliver more business value from your cloud spend- Part 2
ReadHow to deliver more business value from your cloud spend- Part 1
ReadThe next phase of the digital business revolution will be driven by companies that adopt tech at their core
ReadEnterprises must embrace both build and buy in software development
ReadModern software needs modern digital operations
ReadStarting today, developers can begin building apps with the DALL·E API.
ReadDriving inclusion for women and gender diverse people at Thoughtworks
ReadWhy is cloud migration strategy critical for multinational companies entering China? (part two)
ReadWhy is cloud migration strategy critical for multinational companies entering China? (part one)
ReadHow do we support digital integration across the public and private sector?
ReadHow tech could bridge the financial advice gap
ReadEmbracing banking ecosystems – part four
ReadHere’s how leaders can evaluate new-age technologies
ReadThoughtworks Live 2022 recap: How sustainable organizations sidestep disruption
ReadWhy are foreign websites slower in China?
ReadBetter developer platforms are the key to better digital products
Embracing banking ecosystems – part three
ReadHere's how government can accelerate their digital journey and empower citizens
ReadMacro trends in the tech industry | October 2022
ReadData Mesh: Real examples and lessons learned
ReadEmbracing banking ecosystems – part two
ReadEmbracing banking ecosystems – part one
ReadConnecting IoT devices to the cloud
ReadThe world of superapps
ReadScaling laws for reward model overoptimization
How to deal with the five dysfunctions of a team? (part one)
ReadHow to deal with the five dysfunctions of a team? (part two)
ReadData Mesh at Glovo
ReadThree ways clean tech can help you tackle scope three emissions
ReadMeet the Thoughtworkers behind the project with Reece
ReadDriving bi inclusion at Thoughtworks
ReadForget the metaverse: engage your customers with XR today
ReadSpeculating on the metaverse
ReadHow to use low-code tools effectively in your organization
ReadDemystifying software architecture patterns
ReadGrowth story from a Thoughtworker grad (part 1)
ReadGrowth story from a Thoughtworker grad (part 2)
ReadHow does trade finance work?
ReadNew users can start creating straight away. Lessons learned from deployment and improvements to our safety systems make wider availability possible.
ReadGender-inclusive language in web applications
ReadWhy is Employee Experience important?
ReadAI in Financial Services - unlocking value in Private Banking and Wealth Management
Digital fluency: Guiding high-value transformation amid intense economic uncertainty
ReadIntroducing Whisper
Why observability matters for testers
ReadMetaverse: a practical review
ReadConfronting the complexities of innovation
ReadServerless vs. Kubernetes when deploying microservices
ReadUncovering GAPS: a 3D experience map to identify and solve consumer problems with XR
ReadLive streaming commerce: a playbook
ReadSustain with me
ReadShift your CFR tests left
ReadAccelerating experimentation with machine learning operations (MLOps)
The road to retailing sustainability-linked lending
ReadExtend creativity and tell a bigger story with DALL·E images of any size.
ReadHow can financial services further sustainable growth
Read5 dysfunctions of an operating model – and how to avoid them
ReadBeing an Introverted Leader
ReadWe are improving our AI systems’ ability to learn from human feedback and to assist humans at evaluating AI. Our goal is to build a sufficiently aligned AI system that can help us solve all other a...
Sustainability push means tech takes the biscuit at Arnott’s
Read6 tips to accelerate your product-led growth mindset
ReadIt takes two to tango: legacy and digital teams drive digital transformation together
ReadDomain Driven Design implemented by functional programming
ReadThe top 5 signs of a technical debt bottleneck
ReadThe cryptocurrency schism: which digital payment system is right for your business?
ReadWhy NHS England’s new Integrated Care Systems structure calls for a fresh approach to data architecture
ReadThe RegretsReporter User Controls Study: Machine learning to measure semantic similarity of YouTube videos
We are introducing a new and improved content moderation tool. The Moderation endpoint improves upon our previous content filter, and is available for free today to OpenAI API developers.
ReadTop 5 signs of a technical debt bottleneck
ReadFive tips that can help you give a good insight in a Stand-Up meeting
ReadSurviving integration with third-party services (Part 1)
ReadSurviving integration with third-party services (Part 2)
ReadHow to collect, manage and visualize our log data? (part 2)
ReadHow to collect, manage and visualize our log data? (part 1)
ReadStarting small and winning big: bp’s customer-centric innovation journey
ReadSurviving continuous deployment in distributed systems
ReadMoving beyond Moore’s Law: could we be entering a new golden age of computer architecture?
ReadEfficient training of language models to fill in the middle
How to build explainability in a machine learning project
What I love about being a Lead Developer at Thoughtworks
If we want to use algorithms responsibly, we need to prioritize explainability
ReadA hazard analysis framework for code synthesis large language models
ReadPrivacy-first data via data mesh
ReadThe evolution of data lake table formats
ReadFive tips for building a more inclusive workspace
ReadWe’ll invite 1 million people from our waitlist over the coming weeks. Users can create with DALL·E using free credits that refill every month, and buy additional credits in 115-generation incremen...
ReadHow CEOs can improve developer experience and drive business success
XConf Europe 2022 - Recap
ReadClosing the education gap in China with technology
ReadToday, we are implementing a new technique so that DALL·E generates images of people that more accurately reflect the diversity of the world’s population.
ReadDisability Pride Month- Did you know about Disability Pride Month?
ReadAs part of our DALL·E 2 research preview, more than 3,000 artists from more than 118 countries have incorporated DALL·E into their creative workflows. The artists in our early access group have hel...
My Transformation from SuperX to developer
Diversity, equity and inclusion enhances business agility. Here’s how. (part 1)
ReadDomain Driven Design in 10 minutes - Part two
ReadIntro to security consulting: an impact-driven approach (part one)
ReadRolling out security consulting: an impact-driven approach (part two)
ReadMicro habits for developers to achieve sticky Agile transformation
ReadWhat are the behavioral implications of treating your IT Function as a cost center? (Part 2)
ReadUpdated January 30, 2023 – Amy Jiménez Márquez After much internal debate, I’m placing the publication on indefinite hiatus. It’s a difficult decision, and if you have questions or want to talk abo...
ReadWhat are the behavioral implications of treating your IT function as a cost center? (Part 1)
ReadDomain Driven Design in 10 minutes - part one
ReadIs your operating model stifling innovation?
ReadUsing machine learning to identify antimicrobial peptides
Challenges of applying machine learning models (part 2)
It's time to overhaul merchandizing
ReadCognitive biases: blindspots in building compelling products
ReadReact Native: decisions of technology
ReadChallenges of applying machine learning models (part 1)
Being LGBTQIA+ at Thoughtworks
ReadRespect, Resilience, and LGBTQIA+ Colleagues
ReadAccessibility and inclusive design at YConf
What privileges do you have?
ReadIn order to share the magic of DALL·E 2 with a broad audience, we needed to reduce the risks associated with powerful image generation models. To this end, we put various guardrails in place to pre...
Leveraging crowdsourced data and machine learning to understand platform dynamic
We trained a neural network to play Minecraft by Video PreTraining (VPT) on a massive unlabeled video dataset of human Minecraft play, while using only a small amount of labeled contractor data. Wi...
How can you handle business handover? (part 2)
ReadHow can you handle business handover? (part 1)
ReadReimagining computing for a sustainable future
ReadMaking investment equitable: democratizing financial insight in the digital era
ReadEvolution through large models
When you introduce yourself, you also introduce your culture
ReadNPCI: reimagining digital payments in India
ReadWe trained “critique-writing” models to describe flaws in summaries. Human evaluators find flaws in summaries much more often when shown our model’s critiques. Larger models are better at self-crit...
Digital corporate banking: commercial contextual banking in action (part two)
Read11 Thoughtworkers on Pride and the struggle for solidarity
ReadNext-gen digital commerce: ONDC changing the game for private enterprises
ReadDigital corporate banking: understanding commercial contextual banking (part one)
ReadLarge neural networks are at the core of many recent advances in AI, but training them is a difficult engineering and research challenge which requires orchestrating a cluster of GPUs to perform a...
The mobile-first design methodology is great—it focuses on what really matters to the user, it’s well-practiced, and it’s been a common design pattern for years. So developing your CSS mobile-first...
ReadCapability building through innovation labs
ReadContinuously optimize your website with Lighthouse CI
ReadIn your boardroom my biggest worry is Norm
ReadWhat's the secret of a digital innovation lab's success?
ReadCohere, OpenAI, and AI21 Labs have developed a preliminary set of best practices applicable to any organization developing or deploying large language models.
ReadHow technology can deliver greater transparency in your indirect supply chains
ReadData Mesh Solving Life Sciences biggest challenges by laying an interoperable foundation for innovation across the value chain
ReadSpotting the next best idea
ReadDiversity, equity and inclusion enhances business agility. Here’s how.
ReadHow to augment design processes with AI
Teaching models to express their uncertainty in words
Introducing FinOps - the next step in the evolving Agile and DevOps culture
ReadA guide for successful client assessments and discoveries (part 2) - delivery
ReadA guide for successful client assessments and discoveries (part 1) - people
ReadAuthentication and Authorization in Service Mesh (part 1)
ReadAuthentication and Authorization in Service Mesh (part 2)
ReadCodex is now powering 70 different applications across a variety of use cases through the OpenAI API.
ReadHow to choose between a hosted or non-hosted payment gateway? (part 1)
ReadHow to choose between a hosted or non-hosted payment gateway? (part 2)
ReadA battle of wits with datetime (part 1)
ReadA battle of wits with datetime (part 2)
ReadThe root, branch, leaf and fruit of pair programming (part 1)
ReadThe root, branch, leaf and fruit of pair programming (part 2)
ReadHow to create and implement a robust data quality framework (part two)
ReadWhy are enterprises having a data quality problem and how to fix it (part one)
ReadRe-assessing competency frameworks
ReadData Mesh in practice: Organizational operating model
ReadData Mesh in practice: Product thinking and development
ReadData Mesh in practice: Technology and the architecture
ReadData Mesh in practice: Getting off to the right start
ReadEarly users have created over 3 million images to date and helped us improve our safety processes. We’re excited to begin adding up to 1,000 new users from our waitlist each week.
Data challenges for next-generation stargazers
ReadThree things business leaders should know about digital transformation
ReadHow to turn user story estimates from a burden to an asset for your team
ReadChallenging the design/tech status quo
ReadAbout two and a half years ago, I introduced the idea of daily ethical design . It was born out of my frustration with the many obstacles to achieving design that’s usable and equitable; protects p...
ReadWhat’s it like to be a software developer at Thoughtworks?
Embarking on a customer-centric expedition
ReadThree digital transformation opportunities helping OEMs boost revenue, loyalty, and growth
ReadDigital Scaleups
ReadThe best architecture vs. the useful one
ReadClosing the education gap in China with technology (part 1)
ReadFacilitating an inclusive, remote retrospective
Read[Career Stories] Becky Green, Senior Business Analyst
ReadSeven key drivers of digital transformation
ReadWe’re happy to announce several executive role changes that reflect our recent progress and will ensure continued momentum toward our next major milestones.
ReadEffective machine learning (Part I)
Engineering productivity governance and improvement in software delivery
Reimagining the retail store of the future
ReadWhy should insurers digitize risk management?
ReadHow to takeover a large-scale and complex legacy system
Read[Career Stories] Becky Green, Senior Business Analyst
ReadBusiness drivers and challenges when adopting a multicloud strategy
ReadGreen Success Stories
ReadExploring a 360 approach to climate responsibility
ReadLeverage WeChat to quickly start your loyalty program in China
ReadTwo questions Business Analysts should keep asking (ourselves and others)
ReadThings to Love and Hate about Swift/SwiftUI
ReadModel explainability as a first class citizen
Read[Career Stories] Cynthia Anyaeriuba, Graduate Software Developer
Why kirana stores need an ‘ONDC push’ (part one)
ReadWhy kirana stores need an ‘ONDC push’ (part two)
ReadHierarchical text-conditional image generation with CLIP latents
Goodhart’s law famously says: “When a measure becomes a target, it ceases to be a good measure.” Although originally from economics, it’s something we have to grapple with at OpenAI when figuring o...
ReadAligning data architecture with organizational structure in the financial services sector
ReadHolistic data governance with these four focus areas
ReadWhy product teams can’t replace innovation labs (part one)
ReadWhy product teams can’t replace innovation labs (part two)
ReadDigital corporate banking: commercial contextual banking (part one)
ReadData mesh Tackling five of the aviation industry’s biggest data challenges
Read[Career Stories] Jenny Wong, Global Partnerships Director
ReadGearing up for the metaverse: real-world (part two)
ReadAn illustrated guide to autonomy
ReadSocial change by Thoughtworks Romania
ReadGearing up for the metaverse: exploration (part one)
ReadDomain modeling by Algebraic Data Types (part 2)
ReadDomain modeling by Algebraic Data Types (part 1)
ReadOur 13-week Leadership Accelerator Programme in partnership with Coding Black Females
ReadDeaf diversity in a team: how a deaf person and a hearing person can pair up
ReadRole of leaders in transformations
ReadBuilding capability for emerging technologies while on projects
ReadData lake table formats
ReadWhatever you’re into, get into employee experience
ReadUsing attribute-based access control to solve role explosion (part 1)
ReadUsing attribute-based access control to solve role explosion (part 2)
ReadThe changing economics of open source
ReadMacro trends in the tech industry | March 2022
ReadWhat to measure and how for better decision making?
ReadCloud Migration Success Stories
ReadWhat have I learned from other women?
ReadA Thoughtworker's experience with green cloud optimization
ReadProduct development has been a hit sauce for the last two years now. Not participating in this debate seems challenging when all that’s been trending is the widespread hiring of expert product mana...
ReadAfter maternity break, successful return to work in a new role
ReadDesigners can empower people to make confident decisions. Empowerment goes beyond just basic functionality: we help people meet their needs and gain a sense of fulfillment and knowledge through the...
Re-imagining trade finance with blockchain
ReadGraceful Shutdown Services in Kubernetes
ReadTowards net zero: technology as a sustainability enabler
ReadTech is ensuring we never suffer another lumber shortage
ReadWords have power: 4 things to consider to make your company policies more inclusive
ReadNudge your way to better engineering platforms
Empathizing with your users creates successful products. So here are some design tools and tips to help you strengthen your user empathy and enhance your UX research. This guide will help you know...
We’ve released new versions of GPT-3 and Codex which can edit or insert content into existing text, rather than just completing existing text.
ReadSix graphic design skills for a career change into software development
ReadInsurers’ role in managing climate change
ReadAI: Augmented – Implementing 21st century decision making
A lean data product
ReadSupporting victims of war
ReadArchitectural risk management
ReadA research agenda for assessing the economic impacts of code generation models
We describe our latest thinking in the hope of helping other AI developers address safety and misuse of deployed models.
Call for expressions of interest to study the economic impacts of large language models.
How women are leading the charge in emerging tech
ReadThe game of retail returns: what cannot be cured must be endured
ReadWhat causes poor cloud ROI — and how to fix it
ReadDefining multicloud deployment models for enterprises
ReadConnecting two solutions to support intelligent reforestation across the UK
ReadThe Felix Project: Tackling London’s food crisis through volunteer-centric tech decision-making
ReadWith over 4.8 billion users currently on the internet across the globe, the digital world as we once knew it continues to adapt to accommodate modern forms of interaction and communication across t...
Green Team Topologies
ReadHow quality roles evolve in agile transformation
ReadEnterprise IT and roads to nowhere
ReadManaging hyper-growth in crypto: 4 lessons from the history of digital finance transformation
ReadThe five main differences between consulting and outsourcing
ReadYou’ve been there before. You thought you could trust someone with a secret. You thought it would be safe, but found out later that they blabbed to everyone. Or, maybe they didn’t share it, but the...
Mentoring, something you should be doing already
ReadOur Stonewall journey: Leading as an ally & driving LGBTQ+ inclusion
ReadDomain-driven design in functional programming
ReadWhen it comes to testing your user experiences, there are plenty of methods you can use that will get you the information you need. From interviews to assistive technology testing, these methods of...
Bootstrap yourself into a data-driven organization
ReadAn evolving experiment: lifecycle of a data science project
ReadThe three hats of a technology leader
ReadWireframing is the first and the most crucial step in deciding the fate of an application. The right wireframe can make an excellent app – turning an idea perfectly into an app, while a wrong wiref...
Quality should be everyone’s focus
ReadRethink your Management API through a Declarative Resource Definition
ReadEight lessons from managing agility at scale: delivery operations - part one
ReadEight lessons from managing agility at scale: part two - culture
ReadTwo straight lines forms a circle
ReadScaling microservices with gRPC: part one
ReadScaling microservices with gRPC: part two
ReadDigital commerce search framework - part two
ReadDigital commerce search strategy - part one
ReadProduct Thinking for Infrastructure Development
ReadThe four key metrics can be a useful way to measure your dev teams' performance — and deliver bottom-line benefits
ReadHow compliance sets new benchmarks for CX
ReadActing with intention: 3 ways to set your DEI strategies for success
ReadMLOps on AWS: Five tips for successful adoption
ReadGet back to basics with testing data pipelines: two orthogonal planes
ReadThe five principles of omnichannel healthcare service design
ReadFive ways to go wrong with continuous integration
ReadWe built a neural theorem prover for Lean that learned to solve a variety of challenging high-school olympiad problems, including problems from the AMC12 and AIME competitions, as well as two probl...
Break Through the Centralized Platform Bottlenecks with Data Mesh
ReadAligning language models to follow instructions
ReadWe are introducing embeddings, a new endpoint in the OpenAI API that makes it easy to perform natural language and code tasks like semantic search, clustering, topic modeling, and classification.
ReadText and code embeddings by contrastive pre-training
Personalization in retail: simplifying a complicated relationship
ReadGive a DAM: Digital asset management in legacy modernization
ReadTraditional lenders riding the ‘buy now pay later’ wave
ReadHow to brew a perfect strategy, responsibly (part one)
ReadHow to brew a perfect strategy, responsibly (part two)
ReadI'm a mother, I'm a Thoughtworker
ReadSoftware ate the world: A decade later, it's still a very hungry beast
ReadLessons learned about internal products
ReadFive ways I grew my career as a quiet person
ReadFive tips from the data awesome frontline
ReadRetail 2030: technology drives the retail experience
ReadNavigating the WeChat ecosystem: what mixture of WeChat official accounts should I choose for my business?
ReadThe ‘data awesome’ framework
ReadHi! I’m Igor Artiukhov, the Lead Designer at NIX United. During my nine years in IT, I’ve become acquainted with various domains and participated in the development of large products. In my current...
ReadSix necessary conditions for a successful digital transformation
ReadData mesh: A lean perspective
ReadUX design is a dynamic, interdisciplinary industry that’s constantly evolving. With global demand, countless job opportunities, low barriers to entry, accessible online resources, affordable UX cer...
Three things to consider when moving to the cloud
ReadThe business case for Data Mesh
ReadFive surprising business problems you can tackle with machine learning
Transformative business use cases for blockchain and cryptocurrency
ReadTransforming sustainability in your supply chain
ReadThe golden rules of responsible tech (Part 1)
ReadWe’ve fine-tuned GPT-3 to more accurately answer open-ended questions using a text-based web browser.
Questionable metrics for measuring product quality
ReadThe rise and stumble of a DSL: the story of how we tested data pipelines
ReadDecentralised data teams - So much more than the shiny tools
ReadInsights top picks from 2021
ReadPracticing agile security at scale
ReadMLOps culture and automation are key to scalable machine learning
Fine-tune with a single command.
ReadAvoid the release rush: a playbook for smooth production releases
ReadFive insights to apply when you run remote design sprints
ReadWho is responsible for cloud security?
ReadWhy do data platforms fail?
ReadFOSS enables fair and equitable healthcare for all. Here’s how.
ReadCSS is about styling boxes. In fact, the whole web is made of boxes, from the browser viewport to elements on a page. But every once in a while a new feature comes along that makes us rethink our d...
ReadNine common microservices mistakes — and how to avoid them
ReadFrom greenbacks to bits: How Central Bank Digital Currencies may impact the monetary system
ReadHow different payment methods work for businesses
ReadMaking machine learning transparent and explainable with explainerdashboard
Accelerating real-time inference
ReadUnlocking the XR opportunity in your organization
ReadTen shifts needed to transform a brick and mortar business
ReadBody Dysmorphia & Physical Disability
ReadAs part of our effort to support and develop AI talent, we’re excited to announce the OpenAI Residency.
Building resiliency with chaos engineering
Invisible disabilities
ReadUX designers rejoice! This Black Friday, our friends over at the Interaction Design Foundation (IxDF) have a gift for you: 25% off UX design courses on new memberships and a $200 discount on UX Boo...
Why psychological safety is essential in product innovation
ReadEighteen characteristics of a successful quality strategy
ReadThoughtworks and AWS: Collaborating to reinvent tomorrow
ReadData governance - The fast and the curious
ReadThe evolutionary organization (Part II)
ReadThe evolutionary organization (Part III)
ReadThe evolutionary organization (Part I)
ReadWork after graduation part three
ReadThis article invites all who are concerned with building fairer and more responsible products, services and technologies to learn a little more about inclusive design and how it is related to respo...
Wider availability made possible by safety progress.
ReadThe full benefits that continuous delivery promises are not realized unless the teams, the business processes, and the organization around it are aligned and capable of taking advantage of the tech...
ReadThe biggest barriers to effective enterprise modernization – and how to overcome them
ReadInclusion won’t happen overnight, but it will never lose its place from the top of our agenda
ReadAI without Data
Life and work after graduation (part two)
ReadFinding appropriate software development effectiveness metrics
ReadWhat is ontology? An ontology is a formal system for modeling concepts and their relationships. Unlike relational database systems, which are essentially interconnected tables, ontologies put a pre...
7 years. 7 life lessons. 7 Thoughtworkers
ReadPineapple on pizza is the worst
ReadWe’ve trained a system that solves grade school math problems with nearly twice the accuracy of a fine-tuned GPT-3 model. It solves about 90% as many problems as real kids: a small sample of 9-12 y...
Patient-centric view of the national digital health mission
ReadMacro trends in the technology industry | October 2021
ReadHow to build a platform for business value
ReadData-driven hypothesis development
ReadWhy a Data Mesh of data products delivers financial insights faster
ReadPart 1: Leveraging the potential of data with federated governance
ReadPart 2: The 4 step framework for federated data governance
ReadDo you find yourself designing screens with only a vague idea of how the things on the screen relate to the things elsewhere in the system? Do you leave stakeholder meetings with unclear directives...
Announcing Andy Nolan
ReadDesign, Together
ReadWhy it pays to start small with Design Systems
Practices of enhancing security during remote working in distributed delivery
ReadThis past year we became acutely aware of how interconnected we all are. The toilet paper shortage gave the world a glimpse at supply chains, and the pandemic as a whole was a crash course in how o...
ReadLife and work after graduation (part one)
ReadHow AI could bridge the linguistic inclusion gap
Six lessons I learnt from scaling teams in distributed delivery (part I)
ReadSix lessons learnt in scaling teams in distributed delivery (part II)
ReadXConf India 2021: Highlights and videos
ReadChatting our way through this
ReadThe science of complexity
ReadFive proven approaches for a better Developer Experience in your organisation
Measuring the Value of Distributed Data Platforms in Healthcare
ReadIf you’ve ever been on an Easter egg hunt, you understand the thrill and disappointment that typically comes with this activity. You see a colorful object and rush towards it only to find out it’s...
Power of a team
ReadUsing the customer intentions method to humanize our virtual worlds In the 2010 Sci-Fi film Inception a professional thief is offered a chance at erasing his criminal history if he implants one per...
Who is a QA?
ReadMy journey with health anxiety
ReadWho is a Quality Analyst?
ReadManaging enterprise complexity with XR
ReadExternal statement - LGBTQ+
ReadOur ongoing commitment to LGBTQ+ inclusion
ReadCX transformation at scale: meeting digital banking customers’ evolving needs
ReadSOLID Principles: How to create a code that is easy to extend and maintain- Part 3
ReadSOLID Principles: How to create a code that is easy to extend and maintain- Part 1
ReadSOLID Principles: How to create a code that is easy to extend and maintain - Part 2
ReadWhen getting to know a new game, which is completely unknown, the first thing we ask ourselves is what is it about? How do we play? What are the rules? Something very similar happens when we develo...
ReadTDD as a scaffold for a better product
ReadHow your CX strategy can help you create new digital revenue streams
ReadGetting the most out of research
Four chaos engineering mistakes to avoid
Experience visions: imagine, implement and iterate for the future
ReadA quarantine full of chances
ReadReinforcement learning as explainable AI
The future of digital payments: Monetization and value creation in the next normal
ReadThree ways to maximize the business value of AI and ML
Do you remember when having a great website was enough? Now, people are getting answers from Siri, Google search snippets, and mobile apps, not just our websites. Forward-thinking organizations hav...
Scaling human oversight of AI systems for tasks that are difficult to evaluate.
Data monetization opportunities for insurance carriers
ReadFuture of work: why you need a Chief Reskilling Officer
ReadBuilding intelligent wealth management systems
ReadTraits of productionized data pipelines
ReadNew age core banking solution - an anatomy shift
ReadThoughtful technology solutions for real-time disease surveillance
Read10 methods for building an awesome product
ReadShould I build an e-commerce App or WeChat Mini Program in China? (Part one)
ReadShould I build an e-commerce App or WeChat Mini Program in China? (Part two)
ReadHow to excel in Thoughtworks interviews
ReadSeven deadly sins of digital transformation
ReadTechnical Leadership: A way to become a better developer
Practice, product and performance
ReadWhat it takes to become a mature product organization — and what’s in it for your customers
ReadThe SMB financial ecosystem: Why cooperation is key to driving value
ReadTruthfulQA: Measuring how models mimic human falsehoods
Today, we’re excited to announce the appointment of Helen Toner to our board of directors.
ReadEpiRust: our home-grown, agent-based epidemic simulation model
ReadThis is how data governance builds trust
ReadEvents: Can you keep a secret?
ReadInfrastructure as a story
ReadProbabilistic machine learning and weak supervision
Responsible tech in the age of hostile tech
ReadA gentle introduction to machine teaching
ReadLeveraging digital public goods platform for effective citizen services
ReadNo maintenance software is where we’re headed
ReadAntiracist economist Kim Crayton says that “intention without strategy is chaos.” We’ve discussed how our biases, assumptions, and inattention toward marginalized and vulnerable groups lead to dang...
ReadThoughtful technology solutions for real-time disease surveillance
ReadBehavioral nudges can help technology consultants solve complex problems
ReadSlicing data stories
ReadWhy is it not recommended to use email registration in China?
ReadThe QA: a catalyst for quality-first software development
ReadThe Quality Advisor: catalyst for a quality-first mindset
ReadImportance of social connect in software development
ReadWhy is it not recommended to use email registration in China?
ReadRe-entering the world of tech after a career break: ‘virtual’ Vapasi program
ReadRe-entering the world of tech after a career break: ‘virtual’ Vapasi program
ReadMeet the modern data stack
ReadBuilding meaningful solutions to reduce technology fatigue
ReadHow to achieve digital-board readiness in 5 steps
ReadAs the workforce decentralizes through the increased availability of remote employment options, teams have to learn to compensate for the lack of in-person collaboration to tackle the daily work ch...
We’ve created an improved version of OpenAI Codex, our AI system that translates natural language to code, and we are releasing it through our API in private beta starting today.
Five insights to apply when you run remote design sprints
ReadWhy don’t women ask? Bridging the gender pay gap (Part III)
ReadWhy don’t women ask? Bridging the gender pay gap (Part II)
ReadHow to select a Payment Gateway [Part one]
ReadHow to select a Payment Gateway: [Part 2] Functions of Payment Gateways
ReadHow to select a Payment Gateway: [Part three] Security capabilities of Payment Gateways
ReadHow to select a Payment Gateway [Part 4]: Payment Gateways integration methods and other considerations
Read10 steps to reduce the impact of the Imposter Syndrome
ReadData observability
ReadIn the 1950s, many in the elite running community had begun to believe it wasn’t possible to run a mile in less than four minutes. Runners had been attempting it since the late 19th century and wer...
ReadNine ways to safeguard medical data and protect patient privacy
ReadSix ways to ensure cloud success in the public sector
Read9 ways to safeguard medical data and protect patient privacy
ReadSecurity Sandwiches Stink
ReadThe Practical Data Test Grid
ReadAuthentication sidecar — a new experience in microservice architecture (Part two)
Read9 ways to safeguard medical data and protect patient privacy
ReadMicro Frontends - Open a New Frontend Development Experience
ReadAuthentication sidecar — a new experience in microservice architecture (Part one)
ReadHow Lenovo built a platform for success
ReadWhat is Quality?
ReadMetrics for measuring Quality
ReadUse serverless functions for microservices? Yes, but cautiously - Part 2
ReadWe’re releasing Triton 1.0, an open-source Python-like programming language which enables researchers with no CUDA experience to write highly efficient GPU code—most of the time on par with what an...
Transforming to fully remote and end-to-end loan collections
ReadUse serverless functions for microservices? Yes, but cautiously - Part 1
ReadImagining the future of telco retail with digital technologies
ReadIn Uncharted Territory: A guideline for Remote Discoveries
ReadHow to increase delivery speed with agile risk management
ReadProduct Strategy to lean value slice
Blur the lines between real-time and batch
ReadSeven guiding principles in testing
ReadEffective habits for data scientists
ReadWhy I joined Thoughtworks
ReadInsurers should leverage the ecosystem model to secure their future
ReadOperations research: the tool you didn’t know you needed
Building teams for the future - the Deliver, Evolve, Grow framework - Part 1
ReadBuilding teams for the future - the Deliver, Evolve, Grow framework - Part 2
ReadLearning to be an ally over twenty years and counting
ReadNo more jargon, please! How to improve your infrastructure product delivery with a few key business analysis techniques.
ReadFit for the future with product teams
ReadIs your Governance fit for purpose?
ReadEvaluating large language models trained on code
Technology products are embedded in every aspect of daily life from homes, cars, phones, schools, workplaces. They’re in entertainment, healthcare, safety, and beyond. While technology is often bil...
Building teams for the future - the Deliver, Evolve, Grow framework - Part 1
ReadEnterprises often have a simplistic understanding of navigational structures in UX Design. Companies shy away from messing with known organizational schemas for fear that their users or customers w...
Weak labeling
ReadContinuous delivery for streaming data pipelines
ReadFeature Stores
ReadSensible defaults for CD4ML
ReadOur latest research finds we can improve language model behavior with respect to specific behavioral values by fine-tuning on a small, curated dataset.
Remote work has been an increasingly present companion for all of us in software development. It was in the spotlight especially in 2020, when the pandemic kept us all locked in our homes. In this...
ReadThe aesthetics of modern Chinese digital products can look very different to primarily English-based apps and websites. If you explore some of China’s most popular websites and apps, such as 163.co...
ReadFor your organization to quickly adapt to change and make the most of fresh, cost-effective cloud-based capabilities, modernization is the key to success.
ReadAs new core functionality within banking apps shifts to third-party integrations, what does this mean for banking customer loyalty when customers will prefer to engage a bank via an alternative pla...
ReadIn this series (see Part 1 if you missed it) we explore how customers’ use of their banking apps will decrease and their desires to have transactional information injected into richer platforms mor...
ReadThis is the second part of two part series blog, discussing how you can achieve continuous delivery for machine learning (CD4ML) using Jenkins and DVC pipelines. In part One, we explained what is C...
Learning about myself at Thoughtworks University
ReadI recently finished up at a client after spending a little over two years there, working as a lead developer building mortgage application tools for bankers. In general terms, that's not that long...
This is the first part of two-part series blog, discussing how you can achieve continuous delivery in machine learning (CD4ML) using Jenkins and DVC pipelines.In this blog we will discuss how to se...
In the wake of more mobilized social movements around the world, ‘allyship’ is a term that gets tossed around a lot. While anyone can claim to be an ally, to truly stand in solidarity with the LGBT...
ReadContent warning - this is personal and will talk about suicidal ideations and suicide For the longest time, almost 40 years, I wanted to not be here, to escape the pain that being me was causing me...
ReadIn our Leadership Pathways series, Thoughtworks leaders from around the world reflect on their career journeys, experiences in leadership and advice for technologists. In this episode, we sat down...
ReadEvery organisation that builds a product, has its own view of quality and what it means for the product they are building. To identify what quality means for an organisation it is useful to have a...
ReadThere are about 51 galaxies in the Milky Way’s Local Group, about 100,000 in our Local Supercluster, and 100 billion in all of the observable universe. Many of what we see as tiny specs are, in fac...
ReadIn the 17th century, Sir Isaac Newton formulated the three-body problem – How do three objects orbit one another under their gravity? For centuries, this problem has remained unsolved until a coupl...
Good technology must factor in societal inequities and on-ground complexities
ReadML CI/D: Should we pay attention?
With multi-year budgets and tight controls, public sector modernization projects need to deliver value fast. So, how can teams make big complex changes happen?
ReadIn part 1 we saw a framework to address our anxiety and fear associated with changes by categorising them and seeing them for what they actually mean. In this part let’s get into the crux of implem...
ReadFinding the right candidate—and for the jobseeker, finding the right role and company—can sometimes feel like a long and winding road. However, there are certain things candidates do that our Thoug...
ReadSynthetic data
Read“The significant problems we face cannot be solved at the same level of thinking we were at, when we created them” - Albert Einstein
ReadI am at the restaurant getting a table for my wife (let’s call her KD) and me for an early dinner. She is walking down from her workplace. I ordered our usual drinks and food and there she was, wav...
ReadThe second wave of the pandemic has crippled countries like India, Brazil and Ecuador. Delhi, Sao Paulo and Quito’s hospitals are brimming with patients desperate for oxygen and life saving medicin...
ReadLow-code platforms can sometimes cause more problems than they solve. Here's how to avoid the pitfalls.
ReadI’m weary of carrying the burden of speaking up and stepping up only to be pushed down. White and cis allies are also tired of being told they’re doing it wrong or that it isn’t even their place to...
ReadThis is the second part of How you can be an intersectional ally (see Part 1 if you missed it). In this part, we’ll look at more examples of ways you can be an ally to three (of various) underrepre...
ReadMetric-driven data architectures
ReadChoosing the right low-code platform is critical in delivering business value
ReadA study in UI legacy migrations
We’re proud to announce that the 2021 class of OpenAI Scholars has completed our six-month mentorship program and have produced an open-source research project with stipends and support from OpenAI.
In over 50% of organisations, software developers only spent 30-40% of their time on feature development (State of DevOps 2018; 2019). While DevOps and Continuous Delivery solve specific problems t...
1 Privacy or convenience is a question
ReadSummary: Guiding the evolution of data mesh with fitness functions
ReadActive learning loops
ReadInfrastructure-as-code tools like Terraform recently have become popular (see Infrastructure as code | Technology Radar). One main promise of such tools is automation. Still, we rarely see Continuo...
ReadWhen was the last time you went about your entire day without engaging with your mobile device? I remember being in my teens when I got my first mobile phone, a Nokia 8250. Since then, I’ve never g...
ReadOpenAI is committed to developing general-purpose artificial intelligence that benefits all humanity, and we believe that achieving our goal requires expertise in public policy as well as technolog...
The COVID-19 pandemic was the most disruptive global event in recent history — putting a complete halt to ‘business as usual’ for organizations in virtually every industry. It’s been challenging fo...
Read‘Let’s hit the ball out of the park’, ‘go for the kill’, ‘bite the bullet’ — business vocabulary is filled with war and action sports metaphors. Leaders, today, favor language that incites exciteme...
ReadThe IMF called the COVID-19 crisis ‘unlike any other,’ where the global growth contraction for 2020 was estimated at -3.5 percent. Here is a quick overview of the biggest challenges that CXOs (and...
ReadMeasuring the carbon emissions of your workloads is a critical step towards green cloud
ReadAR can foster collaboration for home workers
ReadImagine walking into a packed conference room (or jumping on a zoom call) for a meeting on a pressing topic. As you find your seat, you start to feel like the temperature is rising and your heartbe...
ReadIn Part 1 of this series, Resigience is defined as a higher order life-skill that will help every system and person adapt to the new (post-pandemic) reality. Part 2 was our observations of how peop...
ReadHow to rewrite legacy applications or split monoliths into microservices without slowing down on delivering features or introducing bugs in your system.
ReadWe have been talking about open banking, or the broader legislative framework that supports it, Consumer Data Right (CDR), for a long time, but it seems like nothing has really happened. Yet it wou...
ReadIn each edition of the Radar we include a handful of “themes” that help the reader understand larger trends among the details of the individual blips. We only have limited space and often there are...
ReadIn part 1, we talked about why employees stay at companies, and how recent societal changes have fundamentally changed this. In part 2, we continue to explore how companies can build a technology l...
ReadA gift card is much more than a gift. Retailers are taking gift cards as the entry point of social scenarios to guide potential customers into the closed loop of retailer’s payment, membership and...
ReadFirst principles for effectiveness in transformation.
ReadAround this time last year, “88% of organizations encouraged or required employees to work from home.” As work went remote, so did organizational learning. Trainers were equipped with ‘remote toolk...
ReadConversational AI can have a profound impact on a firm’s ability to automate traditional processes. In this article, we examine the most promising use cases for conversational AI in capital markets...
Our society has gone through a dramatic change that will forever transform the nature of remote work. This shift has changed the options available to senior technologists. It has doubled the import...
ReadTesla, Google, Apple and Amazon have something in common – hitching a ride on the ‘insurance business’ train. Big Tech is disrupting the otherwise laid back insurance industry, forcing incumbents t...
ReadThis practical guide provides examples, values and principles for cross-functional collaboration to serve as inspiration for how design can deliver greater value during the business process.
Over 300 applications are delivering GPT-3–powered search, conversation, text completion, and other advanced AI features through our API.
Discover how data mesh can speed up healthcare analytics by 400%
ReadEvery consultant knows the importance of having a good conversation. In our series, Conversations with Consultants, we meet the people behind Thoughtworks, to ask great questions about what it's li...
ReadAgile transformation is a journey, and a long one for most organizations. Such multi-year initiatives usually start with a strategic purpose, and from top leadership. With such stakes at play, it’s...
ReadGlobal healthcare is rapidly changing with the infusion of technology. COVID-19 has significantly accelerated virtual health adoption; virtual visits rose from 19% in the beginning of 2020 to 28% i...
ReadMy WFH setup - complete with inspirational artwork!
ReadIn part 1 of the article, we discussed how organizations could employ the 4C framework to better adopt Kubernetes, the new age infrastructure . Now let’s look at the shift in mindset that's needed...
ReadReal-time payments are one of the most significant financial innovations of the last decade. They have benefited from multi-fold growth in adoption and have boosted micro digital economies across t...
ReadWe’ve discovered neurons in CLIP that respond to the same concept whether presented literally, symbolically, or conceptually. This may explain CLIP’s accuracy in classifying surprising visual rendi...
Sarah Taraporewalla has been at Thoughtworks for more than a decade. To her, it doesn’t feel that way because her role evolves every couple of years and she gets to learn and do something completel...
ReadKubernetes has emerged the de-facto container orchestrator for on-premise and cloud infrastructure setups. And, in their scramble to implement the fairly new infrastructure, organizations seem to b...
ReadAs a career changer and a black woman, transitioning into tech has been a challenging and so far, a rewarding experience. Prior to working at Thoughtworks, I worked for more than a decade in the le...
"If there was a name for every dot on the spectrum of gender identity, expression and sexual orientation, I’m sure we would all identify ourselves more specifically on the spectrum and the word Que...
ReadSelf driving cars are a good example of what artificial intelligence can accomplish today. Such tech-centered advances are built on the back of highly trained Machine Learning (ML) algorithms. Thes...
Large companies can have hundreds of microservices - some on Virtual Machines (VM) and others on Kubernetes, where new features are built and deployed every day. And, without efficient monitoring,...
ReadAs we celebrate Black History month, it’s an opportunity to reflect upon the last 12 months, on how Thoughtworks North America has been able to reflect upon and respond to the events of last year,...
ReadIn retrospect, 2020 was an unprecedented year, yet still too eerily familiar. As early as Jan 8th, 2020, there were warning signs that the COVID-19 virus was bound to rapidly propagate outside of W...
ReadAt a conceptual level, most would agree on the value of Diversity, Equity and Inclusion (DEI). Tonnes of studies show how diversity of thought fosters improved innovation and problem solving. To pu...
ReadThis is the second part of ‘The problems with MVPs in legacy replacement’ article. In this part we look at why an MVP is not going to help you realize the value of your legacy replacement.
So, you’re a product manager, and following your success in launching a new product last year, you’ve been promoted to product manager of your organization's flagship product ‘20-Year-Old-Monolith-...
ReadA rundown of the things we got really right — and wrong — in the Radar's. first decade
ReadUnderstanding the capabilities, limitations, and societal impact of large language models
We’re intentional about hiring at Thoughtworks. We’re so intentional, in fact, that we made an entire program dedicated to it—Joy of Interviewing, or JOI for short—and everyone involved with interv...
ReadGartner’s hype cycle methodology shows the evolution of technology trends over time so businesses can use this to consider their innovation strategies for achieving business goals. One such top str...
ReadThe chances that you’ve seen the statue or a piece of art depicting Atlas, the muscled Titan of Greek mythology holding up the celestial heavens on his shoulder are quite high. However, the chances...
ReadFew events in history have profoundly affected the average person’s life and work as much as the global COVID-19 pandemic has. The human race has witnessed how seafaring brought colonialism to Asia...
ReadIn Part 1 of this series, Agilence is defined as a higher order life-skill that will help every system and person adapt to the new (post-pandemic) reality. Medical practitioners have likened this p...
ReadIn Edition 13 of Perspectives, we discussed how the proliferation of emerging technology is impacting the threat landscape, and the steps that leaders can take to protect their customers and their...
Managing cloud infrastructure is a complex task. To empower IT teams with fast, self-service access to infrastructure services, you need to adopt an “Infrastructure as a Product” approach.
ReadWe’ve scaled Kubernetes clusters to 7,500 nodes, producing a scalable infrastructure for large models like GPT-3, CLIP, and DALL·E, but also for rapid small-scale iterative research such as Scaling...
Aerialoop is a delivery company taking delivery to the next level by using drones to drastically reduce delivery times across the city. Within the city of Quito, it takes roughly 45 minutes to driv...
ReadJoining a new company can be daunting at the best of times, but anyone onboarding during the COVID-19 pandemic will probably experience a whole new meaning to first day jitters. When I woke up on d...
ReadPre-TWU Hey there! I’m Marta a graduate developer in Madrid! Before joining Thoughtworks, I had been freelancing after leaving my .NET developer job of two years. I was excited to join Thoughtworks...
It’s clear that 2021 will [hopefully] bring about a gradual return to normalcy. However the future of work remains uncertain. When will offices fully reopen? Will more organizations adopt remote wo...
We’re introducing a neural network called CLIP which efficiently learns visual concepts from natural language supervision. CLIP can be applied to any visual classification benchmark by simply provi...
We’ve trained a neural network called DALL·E that creates images from text captions for a wide range of concepts expressible in natural language.
Insights top picks from 2020
ReadIt’s been a year of dramatic change and growth at OpenAI.
ReadWhile the agile movement broke the work into smaller pieces, the testing phase remained the last. Although the amount of work that needed to be tested was reduced, the same problems persisted - lon...
ReadAs more companies use KPIs (Key Success Indicators) to measure their software quality rate, new opportunities emerge for quality analysts. There are many possibilities for a QA, like when we are pl...
ReadIn the past ten years, the banking industry has continued to evolve with a new form of organization in continuous exploration and innovation. The concept of digital bank has quietly appeared with t...
ReadIn Australia, more than 2 million small and medium enterprises (SMEs) employ 65% of the nation’s total workforce and contribute to approximately 50% of Australia's total gross domestic product (AU$...
ReadThe speed of change in the tech industry requires constant upskilling and employees demand from their employers to enable and expedite their professional growth. While traditional efforts in suppor...
ReadSince omnichannel marketing was introduced in the retail sector in 2014, it has evolved from a buzzword into a popular strategy. At its heart, it is now a clear approach – using all your channels t...
ReadThis article helps you with two things: one, planning and structuring your retrospective agenda; and two, it provides you with a sample agenda and few activities to avoid boring retrospectives. Why...
ReadWhether you've been applying to jobs for months or are contemplating a new opportunity there are definitely good and bad ways to go about your search. And who is best equipped to provide the most i...
ReadMany organizations engaged in digital transformation agree that the IT department should be a profit center rather than a cost center, a leap only made possible by shifting IT from ‘project thinkin...
ReadThe data mesh paradigm is a strong candidate to supersede the data lake as the dominant architectural pattern in data and analytics. Importantly, the data mesh mainly introduces a new organizationa...
ReadDiscover the key to unlocking cloud's huge business benefits
ReadWe are already in an age where we believe that computers are smart and helpful. Are they intelligent? In this guide, we'll explore the ideas of what intelligence is — both human and machine. We wil...
A mental toolkit for prioritizing and designing. Facing a mountain of work as a one-person design team is daunting.
ReadWelcome to Part Three of our series, Breaking out of legacy, nine lessons for Business Leaders. In Part One, we explored leadership cultures and actions and in Part Two, we explored customers, data...
ReadThere are 5 mindset shifts that CIOs must embrace to be able to drive towards building a more resilient and modern digital business.
ReadBeing part of the team that puts together the Thoughtworks Technology Radar is a privilege, and now in our tenth year I’m proud to say I’ve been part of every Radar to date. Every time is full of i...
ReadWelcome to Part Two of our series, Breaking out of legacy, nine lessons for Business Leaders. In Part One, we explored leadership cultures and actions. Here, we’ll explore the influence your custom...
ReadGet insights into the business benefits of decentralized identity
ReadThere has been more innovation in the last few months than over the last several years.
ReadDid you notice anything unexpected about the speaker lineup at our annual technology event XConf Online in Australia this year? If you didn’t get a chance to attend, take a look at our promo shot:
ReadA few companies may still be holding out hope - but if there was one thing the business and technology leaders who gathered for the 2020 edition of Thoughtworks Live UK were in agreement on, it was...
ReadWhat is this obsession with labels? Humans (and other animals) have been labelling each other implicitly and explicitly for millennia. Labels, given to us by other people, can affect our social sta...
ReadThis article explores the key supply chain lessons retailers can take from the pandemic to safeguard themselves against future crises
ReadEngineering for Research (E4R) was founded to work exclusively on novel computational problems faced by scientific organizations, especially big science projects such as the Thirty Metre Telescope,...
The world around us is changing exponentially. A new world of work we once imagined would take years — decades — to create has been forced upon us in just a few short months; few anticipate a retur...
ReadIntroduction In 2018, I graduated with a degree in Human-Computer Interaction and since then have been working as a UX/UI design consultant at Thoughtworks. There are some insights, techniques, and...
If business in 2020 has a buzzword, it’s resilience. Recent events have prompted many organisations to embark on digital-led initiatives aimed at enhancing their ability to assess and respond to th...
ReadEver since Big Tech, fintechs and other incumbents have shifted towards a more digital and data-driven decision making approach, the payments space has emerged as one of the most competitive in the...
In our series ‘Career Pathways’, we share inspiring, real-life stories from Thoughtworkers on how they began their career in technology, lessons they learnt along the way, and how their journey at...
ReadRemote working is not a new practice, but it’s also not the norm. That has changed during this pandemic. Many software delivery teams were forced to move from working together in a shared space to...
ReadMapan’s mission is to ‘increase access, dignity, and income for low-income communities through technology.’ They recruit local entrepreneurs and leaders, also called Mitra Usaha Mapan (MUM) at Mapa...
ReadPlatform-first has become such a common business-tech phrase that HBR (Harvard Business Review) has coined a term for this phenomena; “‘platformania’...a land grab, where companies feel they have t...
ReadIt is the year 2030. Apple Pay and Google Pay have just announced their partnership. Instead of contactless payments using NFC-enabled devices, many people are using pure biometric-enabled Point of...
ReadSmart tech is making coastal cities more liveable
ReadThis is the third and final part of the 'Do the most valuable thing, unless you can't' article (see Part 1 and
ReadMany candidates dread creating or revising their resumes. From perfecting formatting to determining the best way to summarize their job duties in a few bullets, resume writing can feel like the mos...
ReadWe spoke with Rebecca Parsons, our Chief Technology Officer, Ange Ferguson, Chief Transformation Officer, Jessie Jie Xia, Managing Director for Southeast Asia, and Joanna Parke, Chief Talent Office...
ReadThe changing demands of the digital era requires new organizational capabilities and a different style of leadership.
ReadA path to environmentally conscious computing
ReadI recently worked with a team of software developers who were quite confident with the level of testing they had in place on their project. They had a robust set of unit tests, and extensive code c...
ReadOpenAI has agreed to license GPT-3 to Microsoft for their own products and services.
ReadIn our previous article we asked the question whether banks should “create or collaborate” to address a customer need or market opportunity. Even once the decision is made to collaborate, that's on...
ReadEons ago, one of us (Nag) was involved with a large consumer products company that wanted to launch a new brand of salt. Naturally, they embarked on a gigantic market research (MR) project. The tea...
Every project is different in many regards and the quality management aspect is not an exception. Most of the time the project would have some type of restrictions and a set of priorities you would...
ReadEnterprise digital wallets are a quick win for businesses and their customers
ReadGenerative language modeling for automated theorem proving
We’ve applied reinforcement learning from human feedback to train language models that are better at summarization.
ReadI've just returned from a long-term overseas assignment as Offshore Delivery Principal / Program Manager based in Brazil. It turned out to be very different to what I expected (I think the pandemic...
ReadThe COVID-19 pandemic significantly disrupted education in an extremely short space of time, and continues to impact schools well into Term 3. As many parents scrambled to sort out remote learning...
ReadBig Tech is an increasingly popular term that describes massive technology organizations that are dominant market players and extremely innovative. By the very nature of their business and reach, B...
ReadThis is the second part of the 'Do the most valuable thing, unless you can't' article. In this part we look at capacity as a constraint and discuss how we might model our available and effective ca...
ReadThe next technology revolution? At the smallest scales in the universe, at the level of an atom, the laws of physics are weird. You can know precisely where something like an electron is, but not h...
ReadFor its advocates, trunk-based development (TBD) is seen as preferable to feature branches because it makes Continuous Integration easier and reduces the chance of painful merge conflicts. Despite...
ReadMost executives in India want their technology investments to achieve too much, too soon, losing sight of why their companies undertook the complex journey of disruption in the first place. They vi...
ReadCulture has been described as the widening of the mind and spirit. Thoughtworkers resonate well with this belief because ‘pushing the boundary’ is our way of life. A way of life that draws from wha...
ReadThe United Nations’ Sustainable Development Goals (SDGs) identifies financial inclusion as a key driver of a country’s economic growth. Add to this, the World Bank’s confirmation that financial inc...
ReadCOVID-19 has challenged conventional ways of working for individuals and teams around the globe. Organizations have swiftly and successfully embraced remote work with very little preparation. For i...
ReadOur world is moving towards a near cashless society. Disruptive forces have transformed the payment and credit landscape, accelerating the shift to digital channels. The way we pay today and how we...
ReadUp until 2020, collaborating remotely was commonplace for those, such as myself, who work in a distributed setup: my team and stakeholders are scattered across the globe and although we were all al...
ReadIn this final part of the three-part series, we’ll look at the Internet of Things world from a data integration and application perspective to appreciate the design challenges we’ll face in a world...
ReadConventionally, robust competitive analysis identifies current and potential competitors, reflects on their strengths and weaknesses subsequently highlighting trends and uncovering opportunities. A...
ReadGovernments around the world have taken measures to counter the COVID-19 pandemic which has disrupted production, supply chains and markets, and has inadvertently sent economies into a crisis. Ther...
ReadMany organizations struggle to reconcile with the fact that ‘going agile’ involves a radical re-thinking of leadership styles. Interestingly, the Agile Manifesto’s fifth principle says, ‘Build proj...
ReadIn our new series ‘Career Pathways’, we’ll share inspiring, real-life stories from our Thoughtworkers based in Australia on how they began their careers in technology, their learnings, and how thei...
ReadGetting to know Thoughtworks and the Interning with Pride Program
ReadWe know that, in energy, the winds of change are approaching gale force. The Covid-19 crisis has only amplified and accelerated matters. Yet, the entrenched nature of existing systems and players r...
ReadOur previous blog looked at 7 D's inexorably driving change in the energy sector. None are dramatically new or surprising. Yet, change has felt frustratingly slow in coming; as if (the Japanese mig...
ReadThe first words you see when you land on Thoughtworks.com are 'prepare for the unpredictable'. We help companies embrace the new norm of uncertainty and change. The energy sector sits on the cusp o...
ReadDue to the ongoing challenges of COVID-19, we decided to run the 7th edition of XConf, our yearly technology conference, in a virtual format. XConf Online covered a wide range of topics including:...
ReadIt’s pretty much instilled into us since the day we arrive at university that the end goal is to get a fulfilling job in an industry you love. Within my first few days of my degree, career fairs an...
ReadData is the fuel for intelligent decision making for both humans and machines. Just like high quality fuel ensures that jet engines run efficiently and reliably in the long run, high quality data f...
ReadThe world has changed dramatically in just a few months, going from crowded bars and tourist spots to an almost world-wide lockdown. While we are still learning about the virus which caused this pa...
ReadIn our new series ‘Career Pathways’, we’ll share inspiring, real-life stories from our Thoughtworkers based in Australia on how they began their careers in technology, their learnings, and how thei...
ReadWhile Thoughtworks hires technologists all around the world, our recruiters encounter similar questions from candidates regardless of their location. We asked recruiters from multiple countries for...
ReadThe biggest explosion in the history of the universe
ReadOver the years, the world has seen remarkable and rapid advancements in technology which are deeply impacting society. Despite this, we continue to struggle with issues such as poverty, violence, a...
ReadEverything is important and urgent, we just need more capacity. Sound familiar? Every organization has more things it wants to do than it can do. This is often viewed as a capacity problem; if only...
ReadThe need for digital innovation in retail has never been greater
ReadDear No Estimators: You are probably estimating, even if you don’t admit it. When you say something is “small” or “easy”; when you say “yes I think we can get that done” or “these are about the sam...
ReadModern systems are increasingly designed around event-driven architecture concepts. Essentially, you’ll have a bunch of microservices running on cloud, interconnected via fast asynchronous streams...
ReadOur third class of OpenAI Scholars presented their final projects at virtual Demo Day, showcasing their research results from over the past five months.
In our new series ‘Career Pathways’, we’ll share inspiring, real-life stories from our Thoughtworkers based in Australia on how they began their careers in technology, their learnings, and how thei...
ReadCOVID-19’s global impact has hit the insurance sector as badly or in some cases, worse than the pundits expected. Many insurance companies have experienced a demand deficit with new business premiu...
ReadI live in Oakland. At the beginning of March this year, the State of California ordered residents to shelter-in-place and work from home if possible. Before the lockdown, I worked remotely on two d...
ReadGovernance — while essential — shouldn't be onerous
ReadWe all have been in retrospectives – that familiar end of the iteration/sprint workshop. In the best versions, we’ve almost ritualised reading out the Prime Directive. Some of us even have it memor...
ReadNo one knows what changes the coronavirus pandemic will cause. No one. Are we in the first wave, or the second? Will a second wave happen? When? Will there be a vaccine? How resilient will our inst...
ReadAs part of our Pride Month celebrations, we had the pleasure of speaking to John Elliott, Sainsbury’s CTO for Retail and sponsor of the Sainsbury’s LGBTQ+ Colleague Network, about the importance of...
ReadIn our new series ‘Career Pathways’, we’ll share inspiring, real-life stories from our Thoughtworkers based in Australia on how they began their careers in technology, their learnings, and how thei...
ReadPart Two To quote Coco Chanel’s iconic words: You will not have a second chance to make a first impression. The success of communication with your audience heavily depends on your self-presentation...
ReadThe IMF has said that the economic impact of COVID-19 is unlike anything we have seen since the great depression of the 1930s.
ReadIn part 1, we looked at business agility through the lens of customer centricity and outlined a few immediate action items encouraging that approach. In this article, we’ll delve into business cont...
ReadIn Australia, the Consumer Data Right (CDR) will go a long way in giving consumers trust, choice and control over sharing their personal data, but the CDR rules alone are only one part of the ecosy...
ReadThis week marks 51 years since the Stonewall uprising - a catalyst for positive change for LGBTQ+ people. Led by Marsha P Johnson, a black trans woman and gay activist, the protests led to many cha...
ReadSoftware is the key enabler for the forthcoming energy market revolution
ReadeXtended Reality (XR) that includes AR and VR technologies have been silently disrupting the gaming industry for more than a decade. In the recent past, the tech has gained some traction in the edu...
ReadPart One I remember only too well my first conference as a speaker. The thought of standing in front of an audience of over a hundred onlookers terrified me.
ReadThe Product Canvas In this article we will talk about product canvas, when it is helpful to use it and give an example product canvas for a specific product. Canvases are a great thinking framework...
ReadPractical steps to kickstart your innovation program
ReadTL;DR María Caparrós hired Giovanny Sayas as a Senior Developer Consultant in the middle of Spain’s lockdown and he couldn’t be happier to be at Thoughtworks. (Yay!)The long version
We’re excited to announce that OpenAI is co-organizing two NeurIPS 2020 competitions with AIcrowd, Carnegie Mellon University, and DeepMind, using Procgen Benchmark and MineRL.
ReadMy journey of becoming a ‘self-made man’ started the day I was born. Unlike many others, I wasn’t born with XY chromosomes but I’ve always felt ‘male’ inside. As a child when I began speaking, I st...
ReadWe find that, just as a large transformer model trained on language can generate coherent text, the same exact model trained on pixel sequences can generate coherent image completions and samples....
This story will give you a glimpse of what it meant for me to grow up as a gay person in Germany, it will show you my personal struggle and pain that came with being gay and not fitting into what s...
ReadHow to raise the quality of your libraries to a professional level As your product grows and matures, your design team will be faced with new challenges. New people need to design new screens using...
ReadWe’re releasing an API for accessing new AI models developed by OpenAI.
In a case of Semantic Diffusion, the original definition of ‘epic’ has weakened over the years. My observation is that epics either help or hinder good story writing depending on how we use them, a...
ReadAlan Turing was a highly gifted English mathematician. He was also a code breaker, machine builder, computer science pioneer and logician. The notion of algorithm comes from his paper describing hi...
ReadWhy does Thoughtworks assess candidates' pair programming skills? At Thoughtworks, we strongly believe in pairing not just for programming, but also for most of our everyday activities. In fact, th...
The six-colour rainbow flag will probably be the flag waved the most around the world during pride. But did you know that it wasn’t the original design? And that new flags are popping up all over t...
ReadI joined Thoughtworks in January 2020. I was attracted to the company because of its commitment to social change and diversity in the tech industry. Once I had gone through induction week, I realis...
ReadI was born in 1981 in the UK, which makes me a ‘Xennial’; the cohort who bridge the analogue and digital era we now increasingly inhabit. But the recent COVID-19 crisis seems to have extended that...
ReadWe are already in a period of massive digital disruption, driven by large-scale automation, hyper-connectivity and continually-changing customer expectations. Add to the mix the far-reaching impact...
ReadLanguage models are few-shot learners
For Luanna, Thoughtworks has been more than an organization to start her technology career as an apprentice. For her, it's become a home: a vibrant community that embraces her for who she is and a...
Read[Stories of social change] Building a good news site during COVID-19
ReadA whistle-stop tour of why cloud became the major platform for modern IT
ReadThe banking industry, today, is grappling with the uncertainty of how long the COVID pandemic will continue and to what extent it will impact the global industry.
ReadWhen creating business cards, we have the freedom to choose any title we feel like reflects us best. Officially, many of us are “Quality Analysts”, or QAs. However, as we like to push back against...
ReadThe Thoughtworks Technology Radar identifies a number of themes in each edition, but tends to be focused on fairly specific recommendations. But the discussions we have as we decide on those recomm...
ReadWhen you think about joining a new company, what comes to mind? We're going to venture a guess that most of what you envision reflects a more 'normal' induction: an office tour, organizing your wor...
ReadAs the needs and expectations of Australians rapidly evolve, the country’s traditional banking institutions are under renewed pressure to diversify the end-user experience. The digital economy has...
While a lot has changed in Australian banking in recent years, loan pricing strategies have remained remarkably consistent - in general, not to the benefit of banks, or their customers. But a perfe...
ReadI must admit that during my most recent years being a leader, one of my main objectives has been to build the necessary foundations to create a high-performance team. I want to go far as a group an...
ReadOver the years, the world has seen remarkable and rapid advancements in technology which are deeply impacting society. Despite this, we continue to struggle with issues such as poverty, violence, a...
ReadBig Data is the set of methodologies used to capture, store and process a large volume of information from different sources in order to accelerate the decision-making process and thereby bring com...
ReadThe popularity of design thinking in recent years has brought about renewed interest in paper prototyping - the use of simple paper sketches to communicate and test ideas with users. In fact, proto...
ReadData mastery is at the heart of becoming a Modern Digital Business
ReadOver the years, the world has seen remarkable and rapid advancements in technology which are deeply impacting society. Despite this, we continue to struggle with issues such as poverty, violence, a...
ReadWe’re releasing an analysis showing that since 2012 the amount of compute needed to train a neural net to the same performance on ImageNet classification has been decreasing by a factor of 2 every...
As we continue to weather the impacts of the COVID-19 crisis, organisations’ resilience and their ability to adapt to and navigate new realities have become more important than ever. Nevertheless,...
ReadIn more normal times, an international transfer would be an undertaking from both a professional and personal perspective. But what does one look like during a global pandemic when most of the worl...
ReadIn part one of this series we shared some tips based on our experience about good practices of how to work remotely as a company, now is time to look at this from a team perspective. Team perspecti...
ReadIn this article, I want to approach the topic of remote working from a different angle: beyond the individual, how to make it efficient from a team and a company perspective. Crises bring opportuni...
ReadCOVID-19, while first and foremost a health emergency, has impacted every industry forever. It has amplified the rate of transformation and made the digital divide blindingly obvious.
ReadWe’re introducing Jukebox, a neural net that generates music, including rudimentary singing, as raw audio in a variety of genres and artist styles. We’re releasing the model weights and code, along...
Imagine you are an owner of a small batch grape vineyard. You find yourself to be so successful that you are acquired by a large distributor who spans grocery stores, bakery and wine industries. No...
ReadWhen COVID-19 hit, entire workforces had to suddenly abandon their office infrastructure and work from home. For many companies, this has been a giant logistical nightmare which has driven their co...
ReadA survey carried out as early as 2013 found ‘global pandemics’ to be one of the most important extreme risks for the insurance industry in the long term. And, we are seeing this scenario play out i...
This is the final part of the post series on inclusion. The first post is Inclusion Matters: [Part 1] Diversity matters while the second part is Inclusion Matters: [Part 2] Common Inclusion problems.
ReadIf you’ve had any form of relationship, you know that emotional intelligence is key to keep it functioning. And, when it comes to teams, Rosete and Ciarrochi (2005) [1] found that there is a correl...
ReadThis is the second part of our three part series on inclusivity. View part one here.
Readcamaraderie /ˌkaməˈrɑːd(ə)ri,ˌkaməˈrad(ə)ri/ “mutual trust and friendship among people who spend a lot of time together.” When you work across time zones with someone for 8 hours a day, building a...
ReadExceptions are a mainstay of programming languages. They are commonly used to handle anomalous or exceptional conditions that require special processing, breaking out of the normal flow of the appl...
ReadCloud is a crucial element of digital business. But to succeed, you need to avoid the pitfalls of treating purely as an infrastructure play.
ReadJoin us for Earth Day Live 2020
ReadThe ongoing global COVID-19 pandemic has pushed the distributed model to the forefront, with remote work becoming the norm, even for teams that are usually co-located. This impacts everything, from...
ReadWe’ve contributed to a multi-stakeholder report by 58 co-authors at 30 organizations, including the Centre for the Future of Intelligence, Mila, Schwartz Reisman Institute for Technology and Societ...
As the world battles to contain the COVID-19 pandemic, every organization is seeing unprecedented changes in patterns of customer demand. Mandated and organically adopted shifts in the movement of...
ReadThis is the first part of the post series Inclusion matters.
ReadWe’re introducing OpenAI Microscope, a collection of visualizations of every significant layer and neuron of eight vision “model organisms” which are often studied in interpretability. Microscope m...
In Part I of the article, we summarized our observations of eXtended reality’s foundational blocks - AR, VR and MR. We also discussed the popular and most relevant tools and implementations of the...
ReadThe way we interact with technology today is not too far from what was predicted by futuristic, sci-fi pop culture. We are living in a world where sophisticated touch and gesture based interactions...
ReadBusiness owners like you and technology experts like me are witness to the evolution of every organization into a digital organization. This movement is born out of the realization that technology...
We are living in challenging and uncertain times right now. Unprecedented change is happening on a daily basis for businesses, communities and individuals alike and the amount of coverage and opini...
ReadAs a 21st century business leader, you’ve definitely heard of the term ‘digital transformation’ a gazillion times. Experts and practitioners across the globe have, and continue to, extensively writ...
ReadIn the first part of this two parts article series, we identified the paradigm shifts of a digital transformation, explained the case study – the One Touch Retail (OTR) project – presented the appr...
ReadAddressing the need for urgent cultural change Remote working has suddenly barrelled into the boardroom, right to the top of the CEO’s agenda. The CIO’s ability to keep people working in the face o...
ReadWhile COVID-19 has the general population extremely worried, India’s Banking system is losing sleep over a connected worry; Non Performing Assets or NPA. This RBI data could put things into perspec...
ReadOn the evening of January 20, a medical expert in China confirmed what people across the country feared: that the rapidly-spreading coronavirus was transmittable from person to person, a huge disco...
ReadOver the years, the world has seen remarkable and rapid advancements in technology which are deeply impacting society. Despite this, we continue to struggle with issues such as poverty, violence, a...
In the simplest terms, when we think about capacity, we think about how much of something that we have. The ‘something' can be any quantity - time, volume, weight, etc. The capacity of a machine th...
ReadAI is the new black. Regardless of their industry, business leaders seem to understand that AI will impact their future in a big way - much like electricity, the internet and mobile have, in the pa...
Six headphone-wearing tech-workers on a product team sit together in a co-work facility, with an iron-clad rule that states that they must not talk to each other face-to-face at any time. To level...
ReadThe third part of this series on innovation looks at practical ways to make innovation sustainable and repeatable
ReadA look at the software development techniques that have redefined the technology landscape
ReadAs a person whose livelihood has generally depended on building relationships, facilitating teams and groups of people, and driving outcomes for clients, being suddenly grounded at home for what is...
ReadProfessionals are spending more hours ‘at work’ than ever before. This could be credited to the evolving nature of business priorities coupled with how connected we are today. Organizations like Th...
ReadIn the second of our illustrated guides to all things crypto, we look at the hugely influential RSA algorithm and explore some of the mathematical concepts underpinning it.
ReadOver the years, the world has seen remarkable and rapid advancements in technology which are deeply impacting society. Despite this, we continue to struggle with issues such as poverty, violence, a...
ReadEvery year, The Shaw Trust produces a list called ‘The Power 100’. It’s a list of the 100 most influential disabled people in the UK. Last year, I read the list with interest and noticed that most...
ReadOver the years, the world has seen remarkable and rapid advancements in technology which are deeply impacting society. Despite this, we continue to struggle with issues such as poverty, violence, a...
ReadThe dispute about software development methods is over. The agile organization is set to establish itself as the dominant organizational form. Current literature, specifically that relating to agil...
ReadThe question might be ‘who am I?’ How do I prove that I am in fact ....me?
ReadDDD is hard I've seen many teams adopting domain-driven design (DDD), and I've seen things go wrong a lot. Frequently problems start in the very early stages.
ReadI’d like to counter the popular opinion that interviewing is a tedious and time consuming process. I find the interactions with candidates not just interesting, but informative as well. This is one...
ReadWhen I first discovered Thoughtworks via LinkedIn Job Search, I knew immediately that it was the right place for me. The diversity, sustainability, technical excellence, and social justice, as well...
ReadThoughtworks University, our entry-level program for recent grads and career changers, preps new joiners from all corners of the globe for a consulting career at Thoughtworks. During these immersiv...
ReadIn Part I of this two-part series, we talked about why governments should go agile. But, going agile is not as simple as switching over to another project management tool or having daily stand-up m...
ReadIn January 2010, a group of technologists at Thoughtworks got together to discuss their favorite topic: what was happening in the world of technology. They then summarized the talking points in a d...
ReadWhich business owner, after dropping a cool couple of billions into R&D, wouldn’t want to predict her latest product’s success and profitability?
ReadThe launch and crash of the USA’s healthcare.gov website in 2013 is a watershed moment in the history of digital technologies for public services. What was intended to be an empowering platform for...
ReadThe retrospective is a time when the team looks back at a piece of work, reflects on what has gone well, solves problems and becomes happier. Well, that’s the story we tell ourselves. The reality i...
ReadMobile applications have become increasingly important in business, transforming both the business and software development practices.
ReadIt’s no secret that the banking industry is highly regulated and these regulations usually align with the dynamic nature of economic downturns and booms. The term, ‘regulations’ often come with a n...
ReadWe are standardizing OpenAI’s deep learning framework on PyTorch.
ReadThe Stonewall Top 100 List is created by lesbian, gay, bi and trans (LGBT) equality charity Stonewall. The Top 100 is compiled from submissions to the Workplace Equality Index, a powerful benchmark...
ReadWhen Thoughtworks first entered the Stonewall Workplace Equality Index at 314th in 2015, it was hard to imagine the journey we were about to go on. We've always cared deeply about inclusion but we...
ReadI only hear what I see
ReadScaling laws for neural language models
Microservices and its challenges Microservices is a widely adopted architecture today with tech giants like Uber, Netflix, Google, Amazon swearing by their adoption of this architecture. Now, while...
ReadDigitalization has disrupted HR in a big way. There are seismic shifts in the way organizations attract, hire, retain and develop top talent. Candidates are taking advantage of the digital age that...
ReadHumans are goal-oriented Our everyday lives are filled with goals. Some are bigger (I want to have a beautiful house, I want to be the next Richard Branson), some are smaller (I need to file my tax...
ReadGit hooks are a feature of git that enable custom scripts to be triggered on certain events during the execution of a git command, such as pre-commit and pre-push. It’s common practice for teams to...
ReadOKRs (Objectives and Key Results) are one of the most attractive and frequently used agile methods of our time. Originally initiated by Intel and successfully implemented at Google and LinkedIn, mo...
ReadLow-code is often heralded as an enabler of digital transformation. But its promise can only be realized if you're aware of the pitfalls.
ReadSenior Consultant Developer Tiffany Leung recently joined Thoughtworks, moving 16,000km away from Boston, USA to settle into a new home in Sydney, Australia. Interested to hear what her experience...
The required steps to build security into your products from the ground up. The goal is to create a product that is resilient against defects from the inside and attacks from the outside.
ReadWhat exactly is a developer advocate, and how do they connect developers and companies around the world? Why is the area of developer relations set to explode? Can anybody with a passion for tech b...
The first breath after my return to Sydney felt as relieving as I imagined it would. The sweet scent that reminded me of tree sap and freshly mown grass was a good contrast to the exhaust fumes tha...
ReadDota 2 with large scale deep reinforcement learning
Having a culture that inspires and challenges people is not easy. At Thoughtworks, we could easily walk down the path of competitiveness and control. Instead, we walk in the opposite direction. We...
ReadTo compete businesses need to make innovation a core activity — and not just rely on Eureka moments
ReadWe show that the double descent phenomenon occurs in CNNs, ResNets, and transformers: performance first improves, then gets worse, and then improves again with increasing model size, data size, or...
Everyone has their own secrets to keep — and sometimes, they're things we want to share. Here's an illustrated guide to secret sharing. It explores the concepts of crytography, some history and pro...
ReadWe’re releasing Procgen Benchmark, 16 simple-to-use procedurally-generated environments which provide a direct measure of how quickly a reinforcement learning agent learns generalizable skills.
These days, business performance is measured not in terms of what organizations do, but how their customers feel. This was a key message to emerge from the Thoughtworks ParadigmShift 2019 event in...
ReadPair programming is far more than two developers sitting together and writing code. - Unknown Pair programming Pair programming is an agile software development technique in which two programmers w...
ReadBenchmarking safe exploration in deep reinforcement learning
ReadWe’re releasing Safety Gym, a suite of environments and tools for measuring progress towards reinforcement learning agents that respect safety constraints while training.
ReadChoose a number between one and 100 Every organization faces a dilemma when it comes to support for programming languages. On the one hand, there’s an understandable desire to standardize — a set o...
ReadThe Technology Radar is a snapshot of things that we’ve recently encountered, the stuff that’s piqued our interest. But the act of creating the Radar also means we have a bunch of fascinating discu...
ReadTrust is required to execute transactions, from trading shares to sending money abroad. Intermediaries can profit from this dynamic, in terms of transaction fees and time delays, often at the expen...
ReadIn an ideal world, designers would be able to follow each and every step of the user-centered design process. In reality, when we’re working in an agile team, where product updates need to ship qui...
ReadThe dreams of business leaders have changed. Higher profits and happy customers are, of course, still major ambitions. But as Thoughtworks board member Dr. Anita Sands pointed out in her keynote ad...
ReadIn the current climate of upheaval around the world, lightning-fast news cycles, and questions about where our technological advancements and abilities are headed, it is understandable that we are...
This article is written for those who are familiar with the agile work environment and user experience (UX) research. If you are new to design terms like ‘design discovery’ or ‘UX research’, I reco...
Just as cyber-related threats have emerged as a top concern of companies globally, senior executives are losing confidence in their ability to assess, prevent and respond to them. In a way, this is...
ReadAs the final model release of GPT-2’s staged release, we’re releasing the largest version (1.5B parameters) of GPT-2 along with code and model weights to facilitate detection of outputs of GPT-2 mo...
Recently I had been feeling frustrated at home because I had clutter. Things were piling up on my desk, and I was running out of storage to put things away. I had mismatching shelves, but the thoug...
ReadIn this, the second of a three-part series, we’ll look at the Internet of Things world from a data perspective in order to appreciate the design challenges we face in a world where everything will...
ReadIf you’ve tried your hand at machine learning or data science, you know that code can get messy, quickly.
When companies consider the negative impacts of technology, attention understandably tends to focus on data breaches or cyber attacks. But as high-profile incidents like the Facebook-Cambridge Anal...
ReadWe’ve trained a pair of neural networks to solve the Rubik’s Cube with a human-like robot hand. The neural networks are trained entirely in simulation, using the same reinforcement learning code as...
How I am able to make my mark at the best tech company in Singapore
ReadWe are now accepting applications for our third class of OpenAI Scholars.
ReadWhy chatbots? Written language and speech are rapidly becoming the user interface of the future. We already see that voice assistants (like Alexa or Siri) or textual chatbots are influencing the te...
Digital transformation is reshaping how companies and entire sectors operate, while technologies such as artificial intelligence are changing our jobs and lives. In this mercurial business climate,...
During my journey working on people-focused teams, I have faced both hard decisions and enjoyed moments of celebration. The most fulfilling experiences I’ve had are related to career growth, which...
ReadEvery year, on the second code Tuesday of October, we celebrate Ada Lovelace Day - an important opportunity to appreciate the achievements of women in science, technology, engineering and maths (ST...
Sitting in my office looking at the people around me, it is hard to imagine working in a world where women aren’t an equal and integral part of the tech environment, yet, there’s still more that ne...
ReadService Mesh is the communication layer in a microservice setup. All requests, to and from each of the services go through the mesh. Also known as an infrastructure layer in a microservices setup,...
ReadWe believe that no matter who you are or how you identify, you deserve respect, empathy and equal opportunity to succeed. We work hard to ensure everyone at Thoughtworks—and everyone we work with—i...
ReadThis article covers the basics of using Docker to control dependencies ranging from operating system to packages. While we use Python as an example here, the concepts are equally applicable to any...
ReadWe’ve fine-tuned the 774M parameter GPT-2 language model using human feedback for various tasks, successfully matching the preferences of the external human labelers, though those preferences did n...
ReadYou know what smoke testing is, right? Yes! Great, I also thought I knew, as did a colleague of mine. The problem: each of us had a different interpretation of the meaning. As mentioned in my artic...
ReadWe’ve observed agents discovering progressively more complex tool use while playing a simple game of hide-and-seek. Through training in our new simulated hide-and-seek environment, agents build a s...
Action beyond targets As millions of people around the world take action in the Global Climate Strike, Thoughtworks is formalizing our climate strategy, starting with a commitment to the Science Ba...
ReadMy name is Geison Goes. I'm 35 years old, a tetraplegic and a Senior Consultant at Thoughtworks. I currently work as a technical leader on a team that helps deliver one of the largest video and OTT...
ReadWhy should you care about problem-solving? Problem solving is one of the most important skills in life and work. At an early age, we learn to deal with simple problems, big and small. From our firs...
ReadConferences are fun - they are a melting pot of inspiration, ideas and innovation. They help you and your company grow, by hearing first hand the stories and journeys of your peers. I love both att...
ReadThrough my journey working as a Software Developer, I have encountered numerous individuals who are considering a career change into the tech industry. In the early stages of deciding if a career c...
I regularly get asked the question: “What’s so special about Internet of Things (IoT) data?”
ReadBusiness Disability Forum is a not-for-profit membership organisation that makes it easier and more rewarding to do business with and employ disabled people. By providing pragmatic support, sharing...
ReadIn part one of this two-part series, I look at the importance of professionalism, feedback, and collaboration in technical teams. In part two, I'm expanding on these thoughts by looking at ways to...
ReadI recently worked on a project with VAKT, a start-up that is backed by an energy and finance consortium, to build a commodities post-trading management platform built on the blockchain platform Quo...
ReadIn this two-part series, I look at the importance of feedback and professionalism as the basis for effective teamwork using practical technology examples and how to reduce the effort for others in...
ReadWe’ve developed a method to assess whether a neural network classifier can reliably defend against adversarial attacks not seen during training. Our method yields a new metric, UAR (Unforeseen Atta...
ReadIs people-wrangling part of your daily duties? Do you spend your life herding people down the path you need them to take? If your answer is yes, then chances are you’re either involved in project m...
ReadWe’re releasing the 774 million parameter GPT-2 language model after the release of our small 124M model in February, staged release of our medium 355M model in May, and subsequent research with pa...
We’ve seen profound advances in technology, especially with the development of artificial intelligence and deep learning which are increasingly for voice assistants. This, in turn, promises to brin...
As a non-binary person, there is a long-running assumption that pronouns are all that we care about. For me, this assumption holds true, as pronouns are an important part of my identity. Pronouns a...
ReadWe are living in the era of the Fourth Industrial Revolution. The World Economic Forum says the “the introduction of new technologies creates entirely new ways of serving existing needs and signifi...
ReadMeet Satyam
ReadThe concept of consumer data sharing for better services is not a new one in Australia, typically used for automatic payments or account aggregation. The way data sharing is done today however, via...
ReadTraveling is a reality of consultant life. Over time many of our consultants become travel experts, perfecting the art of packing, navigating new cities overnight, alleviating the dreaded jet lag a...
ReadThe financial services industry has been undergoing a significant shift globally, and now in Australia following (among other things) the recent Royal Commission into Misconduct in the Banking, Sup...
ReadAs a long-time Thoughtworker, I have had the privilege of working on many projects and with a diverse set of teams. Moving from one team to the next helped me observe and learn how to co-exist and...
ReadDigital design has an immediate, enormously scalable impact that is often difficult to reverse. It’s even more worrying when UX, front-end and service designers and developers are unaware of this i...
At OpenAI, each Thursday is Learning Day: a day where employees have the option to self-study technical skills that will make them better at their job but which aren’t being learned from daily work.
ReadWhenever new technologies emerge, the first priority for a technologist is to understand the implication of adopting it. Serverless architecture is a case in point.
ReadAs customer demographics change and technology access becomes more democratized, every business will need to have technology as its core. Enterprises with traditional business models often struggle...
Read“Change before you have to.” - Jack Welch, ex-CEO of General Electric. In 1987, legendary computer scientist Fred Brooks published a paper titled “No Silver Bullet – Essence and Accident in Softwar...
ReadMicrosoft is investing $1 billion in OpenAI to support us building artificial general intelligence (AGI) with widely distributed economic benefits. We’re partnering to develop a hardware and softwa...
ReadThe recent Thoughtworks Live event uncovered realities of the way technology is reshaping industries and customer expectations at an unprecedented rate - presenting both challenges and opportunitie...
ReadWhen it comes to building high-quality products, as a QA, we might usefully start with the question: "What is quality?". It’s often answered academically, philosophically or with ISO definitions. B...
ReadMost of our first two decades in life are spent learning. Or more precisely, learning how to learn. Joining the professional world, I had expected that learning would naturally be put aside while c...
ReadGlobally, women are paid less than men for doing the same job. Current trends show it will take almost 100 years to close the gap.
ReadWe’ve written a policy research paper identifying four strategies that can be used today to improve the likelihood of long-term industry cooperation on safety norms in AI: communicating risks and b...
It’s easy to fall into the trap of thinking that when it comes to enterprise tech, there are few surprises left. After all, we all exist in a largely homogenous world where cloud, microservices and...
ReadRisk is everywhere, from the insignificant to the company killers (read Takata Corporation). Risk management is about understanding as much as we can about what we don't know; but knowing enough ab...
ReadA deep dive into the concept of continuous delivery for machine learning (CD4ML) — an approach to delivering infrastructure that keeps increasing its intelligence.
(If you have not yet watched the full series, beware: this writing is smart and full of spoilers)
In this article, we’ll explore common patterns of enterprise intelligence and identify the points of friction and opportunities for improvement in the Continuous Intelligence cycle.
ReadHaving empathy for your stakeholders can mean many things. In our case, it meant taking something highly complex and making it look easy. Along the way, we realised there was a connection between l...
ReadMost, if not all our institutions need to be rethought from the ground up thanks to Great Rewrite of the planet. We first heard Leonard Brody talk about this concept at Thoughtworks ParadigmShift,...
ReadWe have been collaborating with a large US based fashion retailer to improve their supply chain efficiency. One of the key factors that help solve supply chain puzzles is making sure online orders...
ReadAt Thoughtworks we wanted to look deeper into the User Experience challenge of getting healthcare when a person is non-binary. Once we defined the problem space, we then looked at what could we do...
I recently had the pleasure of speaking at Thoughtworks Live about PSMA, geospatial data and the project we undertook with Thoughtworks.
ReadAt Thoughtworks we wanted to look deeper into the User Experience challenge of getting healthcare when a person is non-binary. We set up an open event and invited widely across our networks. 25 peo...
We often focus a lot of our time on creating narrative as a best practice approach to writing user stories. For example, “As a... I want to… So that...”
ReadThoughtworks has a long-standing and intentional commitment to diversity and inclusivity that is a huge part of our social fabric. As a company, we’re committed to looking beyond age, recognising t...
Read“As a data scientist, I am not expected to write clean code as most of what I write is throwaway.” I am a data scientist and I do not identify with this sentiment. I believe that clean code practic...
ReadVessy Tasheva, the founder of Vessy.com approached me while working on a report that she believed would help companies from around the world become more inclusive and diverse. The 2019 Diversity in...
ReadWe hosted the first OpenAI Robotics Symposium on April 27, 2019.
ReadIT’s role in the enterprise is rapidly shifting; from being a provider of commoditized solutions to becoming the core of modern businesses. As a result, many established companies are still struggl...
ReadRobotic process automation (RPA) is no different: to its boosters, it paves the way for digital transformation; for others, RPA is just the latest overhyped tech that, in the long term, promises to...
ReadOver the past five years at Thoughtworks, we’ve worked with technologists, people leaders, and executives to help them transform their organisations to become more responsive. Our focus has been on...
ReadIn this series of articles, we’ll be exploring the idea of an Intelligent Enterprise: what it is; the role of your IT systems and your approaches to data; and how your teams and ways of working ena...
ReadA lot of the time Quality Analysts feel like they are not valued enough or that their efforts are not visible. Good quality is usually an expected outcome so it can be challenging to visualize the...
ReadOur second class of OpenAI Scholars has concluded, with all eight scholars producing an exciting final project showcased at Scholars Demo Day at OpenAI.
Read“What do you mean there’s no big bang release date? How will we know what to build if we don’t know what the thing will do far in advance? How can we train people to use something if we don’t have...
ReadOur second class of OpenAI Fellows has wrapped up, with each Fellow going from a machine learning beginner to core OpenAI contributor in the course of a 6-month apprenticeship. We are currently rev...
Today there’s no shortage of excitement about AI and its potential business applications. Many companies are looking closely at adopting AI to improve efficiency or customer experience. Some have e...
Meet Jal
ReadThe title of this post speaks for itself when I say I believe that Test Driven Development (TDD) has had a significant influence on software design. I'm in no way going to use this post to attempt...
ReadTransfer of adversarial robustness between perturbation types
ReadThoughtworks and MeetupAI welcomed a group of speakers and panelists, presented by Anna Gudmundson, to discuss the business value of ethical Artificial Intelligence and Machine Learning.
We’ve created MuseNet, a deep neural network that can generate 4-minute musical compositions with 10 different instruments, and can combine styles from country to Mozart to the Beatles. MuseNet was...
I’m responsible for bringing graduates into Thoughtworks in the UK. I get to work on a number of exciting initiatives, and the one I’m working on right now is a scholarship in partnership with Nort...
ReadWhenever we publish a Technology Radar, I take a look at broader trends within the technology industry that don’t necessarily make it onto the radar as blips or themes. Creating the Radar is an exc...
ReadFor the naysayers, there’s little value to be found in exploring new programming languages. After all, most languages today are Turing complete — they can implement everything that is implementable...
ReadWe’ve developed the Sparse Transformer, a deep neural network which sets new records at predicting what comes next in a sequence—whether text, images, or sound. It uses an algorithmic improvement o...
In early March, hundreds of technologists gathered in Shenzhen, China, to join the Technology Radar Summit — an event hosted by Thoughtworks which explored a wide range of subjects, such as microse...
ReadIn June 2016, while sitting across my family at dinner, I announced my application for a one-in-a-million chance at a Google Anita Borg Scholarship. source: http://ignite.globalfundforwomen.org
ReadRisk management. There's a tool for that. In fact, there are many tools you can use to document and visually represent information. It really doesn't matter which one you use, what matters is the q...
ReadOpenAI Five is the first AI to beat the world champions in an esports game, having won two back-to-back games versus the world champion Dota 2 team, OG, at Finals this weekend. Both OpenAI Five and...
The agile framework is a brilliant way to build and deliver scalable software solutions irrespective of size or complexity. The foundational principle of agile teams is continuous collaboration and...
ReadIn my previous post, I looked at how banks should take advantage of the open banking revolution as an opportunity to revolutionise their business. In this post, I want to talk about the changes nee...
ReadIn my previous post, I looked at why a ‘trust mantra” is not enough to stop customers from leaving if they feel their trust has been abused. To succeed, integrity needs to be an intrinsic part of y...
ReadTruth be told, we experience self-service every single day of our lives - when we buy shoes online, withdraw cash from an ATM, self-checkout at supermarkets and more. And this model’s growing popul...
ReadYour last Big Data investment has most probably run into a data quality wall, but you’ve managed to declare the investment a success. All while knowing that it could have been a bigger value add. D...
ReadWe’ll be holding our final live event for OpenAI Five at 11:30am PT on April 13.
ReadWe’ve made progress towards stable and scalable training of energy-based models (EBMs) resulting in better sample quality and generalization ability than existing models. Generation in EBMs spends...
Serverless architecture has fast become a hot topic in tech, thanks partly to its promise of drastically reducing your time-to-market. Nonetheless, many IT leaders remain cautious about serverless...
ReadBanking is indisputably an industry in a transformational era if not undergoing a revolution. The forcible overthrow of the old ways and in with the new is underway. The force of change precipitate...
ReadIt’s like a scene out of Cartoon Network’s Dexter’s Laboratory. The boy genius, Dexter is busy hacking away at his next tech innovation while his mischief-monger sister, Dee Dee tiptoes into the la...
ReadOur class of eight scholars (out of 550 applicants) brings together collective expertise in literature, philosophy, cell biology, statistics, economics, quantum physics, and business innovation.
ReadWe’ve created OpenAI LP, a new “capped-profit” company that allows us to rapidly increase our investments in compute and talent while including checks and balances to actualize our mission.
ReadEver burgeoning digital data combined with impressive research has lead to a rising interest in Machine Learning or ML, which has further powered a vibrant ecosystem of technologies, frameworks, an...
For anybody beginning a career as a software developer, we often make assumptions about how to succeed — assumptions that often turn out to be hopelessly wrong. As I've discovered over the last yea...
We’ve created activation atlases (in collaboration with Google researchers), a new technique for visualizing what interactions between neurons can represent. As AI systems are deployed in increasin...
We’re releasing a Neural MMO, a massively multiagent game environment for reinforcement learning agents. Our platform supports a large, variable number of agents within a persistent and open-ended...
On February 2, we held our first Spinning Up Workshop as part of our new education initiative at OpenAI.
ReadAccording to PwC, almost two million women in the UK are inactive due to caring commitments, and 76% of women on career breaks want to return to work. Read about the experience of Babitha, a Lead C...
ReadAfter successfully delivering a recent project, my Client Principal shared that he believed that I needed only a small push to move up a grade, and be considered a senior consultant at Thoughtworks...
ReadWe’ve written a paper arguing that long-term AI safety research needs social scientists to ensure AI alignment algorithms succeed when actual humans are involved. Properly aligning advanced AI syst...
When technology becomes the business, adopting a DevOps culture is key to reducing cycle time
ReadWe’ve trained a large-scale unsupervised language model which generates coherent paragraphs of text, achieves state-of-the-art performance on many language modeling benchmarks, and performs rudimen...
Artificial intelligence and machine learning are currently all the rage. Every organization is trying to jump on this bandwagon and cash in on their data reserves. At Thoughtworks, we’d agree that...
With a mission of revolutionising the IT industry, Thoughtworks has made creating and maintaining a diverse and inclusive workforce part of our DNA.
ReadComputational limitations in robust classification and win-win results
Electricity was possibly humanity’s greatest invention to date and changed life as we knew it. Fast forward to 125 years in the present and, we find ourselves at the cusp of another similar technol...
Large organizations with lots of technology inevitably face the task of managing and governing their decisions around technology: how long should the organization stay with existing technology, how...
ReadA fluency model for repeatable enterprise innovation
ReadThis article presents a hypothesis on what the (not too far in the future) world of AI-assisted Software Development will look like. In a line, it’ll read something like this: Concepts governing so...
The Stonewall Top 100 List is created by lesbian, gay, bi and trans (LGBT) equality charity Stonewall. The Top 100 is compiled from submissions to the Workplace Equality Index, a powerful benchmark...
ReadFitness function-driven development ensures your code has structured, sensible logging during the development process to provide the operability and debuggability required for a production application
ReadFive years into my career as a software developer I started doing Improv Comedy. At the time, I didn’t know a lot about it, except that a few of my favourite comedians (Thomas Middleditch, Amy Poeh...
Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and...
ReadMeet Safira
Today’s leaders face a new reality thanks to the unstoppable environment of constant disruption. To face of this unprecedented challenge, global business leaders need holistic agility at the enterp...
ReadRisk is the intentional interaction with uncertainty. It is a consequence of a decision or an action taken (or inaction) in spite of that uncertainty. Reputational risk, risk of financial losses, b...
ReadOur first cohort of OpenAI Fellows has concluded, with each Fellow going from a machine learning beginner to core OpenAI contributor in the course of a 6-month apprenticeship.
We're always looking for amazing, talented people, with a passion for software excellence — and we realised that the traditional tech interview process was getting in the way. So, my job over the p...
Eighteen months back when I wrote a piece on authenticity at work, I had just come off a series of challenging project environments and was feeling stifled. Despite recent professional successes, I...
ReadChange in the industry As we look back at the last 25 years of Thoughtworks, it is impossible to separate the evolution of the organization from the evolution of the technology industry. When we we...
ReadLet’s start with one of my favorite quotes. Thoughtworks’ Chief Scientist, Martin Fowler has this to say on automation test coverage analysis, “...it helps you find which bits of your code isn't be...
ReadWe’ve discovered that the gradient noise scale, a simple statistical metric, predicts the parallelizability of neural network training on a wide range of tasks. Since complex tasks tend to have noi...
As businesses grapple with vast quantities of data, emerging from batch-based and streaming sources, it’s truly exciting to see the dominant data processing frameworks embrace the Kappa Architectur...
ReadI grew up in the Midlands in the UK, a little town called Brackley, which is close to Oxford. I didn’t notice any diversity there because there wasn’t any! It was a very white town. I also didn’t n...
ReadWe’re releasing CoinRun, a training environment which provides a metric for an agent’s ability to transfer its experience to novel situations and has already helped clarify a longstanding puzzle in...
Meet Charlotte Just three years ago, Charlotte was studying for her Ph.D. in Hispanic Studies at King’s College London, researching academic practice in Latin America. So how - and why - did she go...
ReadWhether it’s a build environment for compiling and testing the application, or a test environment with other parts of the stack for integration, or end-to-end testing, developers waste an extraordi...
Read“Red Lines” by Evan Roth, on display on the 12th floor of 99 Madison Avenue, NY.
ReadBusiness can often be a driver of social change, but some organisations are started specifically to further a social mission. The social enterprise sector in the UK employs approximately one millio...
ReadIn today’s hyperconnected world, innovation happens pretty fast. For a technologist, whatever your specialism, there’s always something new to discover; a new tool that looks promising, maybe a tec...
ReadTwice a year we create the Thoughtworks Technology Radar, an opinionated look at what’s happening in the enterprise tech world. We cover tools, techniques, languages, and platforms and we generally...
ReadTechnology, people and business aren’t separate. Improving a legacy technology situation forces you to re-examine business processes and organizational structures as well as technical systems.
ReadWe’re releasing Spinning Up in Deep RL, an educational resource designed to let anyone learn to become a skilled practitioner in deep reinforcement learning. Spinning Up consists of crystal-clear e...
We’ve developed an energy-based model that can quickly learn to identify and generate instances of concepts, such as near, above, between, closest, and furthest, expressed as sets of 2d points. Our...
Improving a legacy technology system forces you to re-examine business processes and organizational structures as well as technical systems.
ReadPlan online, learn offline: Efficient learning and exploration via model-based control
Doing Continuous Integration is a lot easier if you have the right tools. In our project at a german car manufacturer, we were tasked with developing new services and bringing them to the cloud. We...
ReadThe most radical period of change in industrial history is nearly upon us. Technology is evolving faster than humanity is able to keep up with it. There is now a need for rapid, sustained and growi...
ReadWe’ve developed Random Network Distillation (RND), a prediction-based method for encouraging reinforcement learning agents to explore their environments through curiosity, which for the first time...
I recently had the opportunity to attend the Women in Technology Conference in Sydney, hosted by Maddox Events. As Thoughtworks was a sponsor of the event, it gave me an opportunity to meet technol...
ReadMeet Lex
ReadGreat art has the power to inspire us, to touch our souls and make us reflect on the true nature of what it is to be human. For many, such as the visually impaired, art is a closed book, inaccessib...
ReadWe’re proposing an AI safety technique called iterated amplification that lets us specify complicated behaviors and goals that are beyond human scale, by demonstrating how to decompose a task into...
Autistic children can experience difficulties in relating to others and understanding emotions. Now, help is at hand, thanks to a mask-wearing, kid-friendly robot. This is the work of London-based...
ReadThoughtworks, as an acknowledged leader of inclusion and diversity within the technology community is standing by Stonewall and their uncompromising stand for trans and non binary people in the UK’...
ReadThe financial cost of abuse
ReadChief Justice of India, Dipak Misra quoting German philosopher Johann Wolfgang von Goethe’s words, "I am what I am. So take me as I am,” while pronouncing the historic verdict that leveled Section...
ReadWe are now accepting applications for our second cohort of OpenAI Scholars, a program where we provide 6–10 stipends and mentorship to individuals from underrepresented groups to study deep learnin...
ReadThere are a number of reasons why great products fail – it happens all the time. It’s easy to think that success is linked to how much a team knows at the start of a project; however, the potential...
ReadWe are now accepting applications for OpenAI Fellows and Interns for 2019.
ReadMany of us are all too familiar with the mantra of going digital — whatever that means — and the supposed benefits that it will bring, the power and the business benefits that will result. But too...
ReadWe operate in an increasingly fast, complex and interconnected world, where nimble new market entrants have been able to upend established sectors through a laser focus on unified experiences that...
ReadFFJORD: Free-form continuous dynamics for scalable reversible generative models
Meet Minna.
ReadEven with a brilliant idea and a strong product-market fit, the best product teams sometimes come up short. In 2011, the product failure was 48%, according to business guru R.G. Cooper, but these d...
ReadThis is the story of Robin, a senior developer who has been at Thoughtworks for about three months. Robin was familiar with Thoughtworks because he had attended an event at one of the Thoughtworks...
Meet Robin Robin lives and works at the smallest TW “office" in Australia, in Charters Towers, North Queensland.
ReadIn today’s digital world, we’ve grown accustomed to seeing new tech hit the market at a rapid pace. While understandable, this can cause challenges for some, for example, people with disabilities s...
ReadOur first cohort of OpenAI Scholars has now completed the program.
ReadI recently led a project team at Thoughtworks to create and open source a new Facial Expression Recognition (FER) toolkit named EmoPy. The system produces accuracy rates comparable to the highest r...
The conundrum of choice rears its confusing head during the early days of a big data project. The splintered nature of the data ecosystem inevitably leaves end-users spoilt for choice - right from...
ReadAn overview of the field of Facial Expression Recognition, an image classification problem within Machine Learning
This article was originally published in 2014. Anniversaries are peculiar things. On the one hand, they are artificial, post hoc pinpricks on time's continuum. On the other, they are a place to sta...
ReadOpenAI Five lost two games against top Dota 2 players at The International in Vancouver this week, maintaining a good chance of winning for the first 20–35 minutes of both games.
This is a follow up to my original article. You can read the original here.
ReadContent warning: transphobia, mental illness, suicide Hi, my name is Effy, and I'm a girl. Are you surprised? Probably not, right? Well, 2015-me certainly was. He had no idea. But then…well, the In...
ReadLarge-scale study of curiosity-driven learning
The first half of 2018 found me training graduate hires from all over the globe in our graduate training program: Thoughtworks University. The 5-week training program runs in our Xi'an (China) and...
ReadYesterday, OpenAI Five won a best-of-three against a team of 99.95th percentile Dota players: Blitz, Cap, Fogged, Merlini, and MoonMeander—four of whom have played Dota professionally—in front of a...
There’s no shortage of hype when it comes to the Internet of Things. But many companies discover that getting projects up and running is hard work. In such instances, it’s worth remembering the Int...
ReadWe’ve trained a human-like robot hand to manipulate physical objects with unprecedented dexterity.
This is the second article in a two-part series looking at agile documentation. Read Part One here. In this article, I’ll touch on the probably most frequently asked question with regards to docume...
ReadVariational option discovery algorithms
Our first class of OpenAI Scholars is underway, and you can now follow along as this group of experienced software developers becomes machine learning practitioners.
Digital Business Is Here To Stay
ReadIn the beginning, there was MVC (Model-View-Controller) — for a long time the main pattern Apple and Google promoted in their tutorials for iOS and Android development. MVC was a good entry point f...
ReadWhen it comes to data quality, most technologists are familiar with the adage “Garbage in, garbage out”; and yet today, most organizations appear to be content with wallowing in junk. Just 3% of or...
ReadThe OpenAI Five Benchmark match is now over!
ReadArtists working with emerging technologies frequently generate new insights on the future of culture, industry and society. At Thoughtworks we regularly engage with artists, collaborating on cuttin...
Read“Working software over comprehensive documentation” is one of the Agile Manifesto’s four value statements. You may well be one of those people who believe that documentation is a waste of effort be...
ReadWe introduce Glow, a reversible generative model which uses invertible 1x1 convolutions. It extends previous work on reversible generative models and simplifies the architecture. Our model can gene...
Today, Thoughtworks has about 220 globally distributed people working in its internal IT organisation: TechOps, as it’s called here. We look after everything related to hardware, networks, infrastr...
ReadLarge enterprise leadership has conventionally been guided by traditional business thinking - while market conditions and competitive landscapes determine business goals, organizations are solely m...
ReadWe’ve trained an agent to achieve a high score of 74,500 on Montezuma’s Revenge from a single human demonstration, better than any previously published result. Our algorithm is simple: the agent pl...
This is the second article in a two-part series exploring digital transformation in the automotive sector. In this article, we focus on ways to improve technical aspects of that domain — mainly way...
ReadWaves of technology-driven change now regularly disrupt industry, culture and society. The challenge of navigating this turbulence grows increasingly complex, requiring deep examination of overlapp...
Our team of five neural networks, OpenAI Five, has started to defeat amateur human teams at Dota 2.
The first run of our Retro Contest—exploring the development of algorithms that can generalize from previous experience—is now complete.
Learning policy representations in multiagent systems
We’ve obtained state-of-the-art results on a suite of diverse language tasks with a scalable, task-agnostic system, which we’re also releasing. Our approach is a combination of two existing ideas:...
ReadWould it surprise you to learn that, in a recent survey of financial service executives worldwide, more than one-third said that they have some Open Banking initiatives already in place? Are you th...
Narcissus vs. Echo: Beginning of the end for visual designers
ReadGamePad: A learning environment for theorem proving
We’re now accepting applications for the next cohort of OpenAI Fellows, a program which offers a compensated 6-month apprenticeship in AI research at OpenAI.
The ever-changing business landscape reminds me of what Lewis Carroll’s Red Queen says to Alice, “It takes all the running you can do, to keep in the same place.” Today, I see legacy enterprises in...
ReadWe’re releasing the full version of Gym Retro, a platform for reinforcement learning research on games. This brings our publicly-released game count from around 70 Atari games and 30 Sega games to...
When working with technology and software development, we often hear about "continuous improvement", a concept taken from production systems that represents a continuous effort to improve products,...
ReadThis is the second article in a two-part series. Read Part One here. Decision guidelines
ReadWe’re releasing an analysis showing that since 2012, the amount of compute used in the largest AI training runs has been increasing exponentially with a 3.4-month doubling time (by comparison, Moor...
Microservices play a major role in many organizations today. The movement gained momentum with the seminal article by James Lewis and Martin Fowler, followed by Sam Newman's book and numerous talks...
ReadTwice a year we create the Thoughtworks Technology Radar, an opinionated look at what’s happening in the enterprise tech world. We cover tools, techniques, languages, and platforms and we generally...
ReadAre banks truly intuitive and responsive to their customers’ needs? While one would like to think so, this sci-fi-like-futuristic banking is still a way off. Interestingly, it’s not for want of tec...
ReadIt’s been almost a decade since Thoughtworker Darren Smith came up with the idea of using a radar metaphor to track our thoughts on emerging and evolving trends in tech. Since then, it’s become the...
ReadWe’re proposing an AI safety technique which trains agents to debate topics with one another, using a human to judge who wins.
It's no secret that retail is changing. Incredible shifts and technological developments have altered the way we shop and interact. The pace will hardly slow. That begs the question: how should ret...
ReadThis is the first article in a two-part series. In this first part, we'll explore the five development options open to you as a mobile developer; in the second part, we'll look at how to decide whi...
As a young, ambitious developer with a strong sense of my own talent, I was eager to become a tech lead, and it took less than four years for me to achieve this goal. But over the next two years, t...
On Monday, April 16, the UK Government’s House of Lords Select Committee on Artificial Intelligence issued its report, AI in the UK: ready, willing and able?
We’re releasing an experimental metalearning approach called Evolved Policy Gradients, a method that evolves the loss function of learning agents, which can enable fast training on novel tasks. Age...
In product development, there's a pretty important concept lurking around that sometimes gets lost between an abstract vision and its practical implications. It's called 'business value'. It should...
ReadIn Part 1 of this series, we discussed the two styles of IoT device evolution; one, where simple sensory devices communicate with a cloud brain and the second, where Smart Internet Devices, or SIDs...
ReadGotta Learn Fast: A new benchmark for generalization in RL
Rowan didn’t always want to be a software engineer. In fact, he had planned to study physics and astronomy when he started university. As a teen, he spent many hours behind a computer screen, where...
ReadWe’re launching a transfer learning contest that measures a reinforcement learning algorithm’s ability to generalize from previous experience.
Have you ever found yourself with an entirely unknown codebase, a new team, and a schedule to take over an application from an offshore team? What do you do, where do you start?
ReadCredit card fraudsters are always changing their behavior, developing new tactics. For banks, the damage isn’t just financial; their reputations are also on the line. So how do banks stay ahead of...
Artificial intelligence is everywhere: it promises to power fleets of self-driving vehicles, open up endless new business opportunities and even be the key to global power. Amid all the bluster it’...
Imagine playing a game of rapid chess simultaneously with several players (a simul). If that’s not intimidating enough, imagine that the rules are in constant flux and new players can join the simu...
ReadVariance reduction for policy gradient with action-dependent factorized baselines
Kubernetes is fast becoming the operating system for the Cloud, and brings a ubiquity which has the potential for massive benefits for technology organisations and developers. Kubernetes has seen a...
Improving GANs using optimal transport
On March 3rd, we hosted our first hackathon with 100 members of the artificial intelligence community.
Financial institutions across the country are sitting in the middle of a perfect storm: A Google and Boston Consulting Group report stated that digital payments in India would reach $500 billion by...
ReadWe software developers have historically used the terms “frontend” and “backend” to describe work on client-side (e.g., browser) and server-side applications, respectively. This conceptual split ha...
On first-order meta-learning algorithms
We’ve developed a simple meta-learning algorithm called Reptile which works by repeatedly sampling a task, performing stochastic gradient descent on it, and updating the initial parameters towards...
We’re providing 6–10 stipends and mentorship to individuals from underrepresented groups to study deep learning full-time for 3 months and open-source a project.
ReadAccording to NASSCOM, the Indian IT industry is currently valued at a whopping $160 billion. This should mean that a lot of people, men and women alike, constitute the four million people on the ro...
ReadSome considerations on learning to explore via meta-reinforcement learning
The beauty of Agile isn’t the concept itself or the organizational changes it enables. It’s not about just reorganizing workgroups or renaming meetings. Agility is a mindset — a culture that depend...
ReadMulti-Goal Reinforcement Learning: Challenging robotics environments and request for research
We’re releasing eight simulated robotics environments and a Baselines implementation of Hindsight Experience Replay, all developed for our research over the past year. We’ve used these environments...
Come to OpenAI’s office in San Francisco’s Mission District for talks and a hackathon on Saturday, March 3rd.
ReadImagine - the whole family is coming over for a potluck, but no one knows what they need to bring, who is doing what, what’s already done, and that it’s dinner we’re making, not breakfast! The diff...
ReadDistributed Ledger Technologies (DLTs) are a superset of blockchain technologies built on similar fundamental concepts. While much has been written on the technical foundation that both blockchain...
ReadWe’ve co-authored a paper that forecasts how malicious actors could misuse AI technology, and potential ways we can prevent and mitigate these threats. This paper is the outcome of almost a year of...
We’re excited to welcome new donors to OpenAI.
ReadIf ‘normal’ were a circle, diversity would be that which is beyond it. The challenge of ensuring a truly diverse workforce, therefore, is to reach out further and deeper beyond the evolving circle...
ReadNot long ago, the CTO of a large organization said to us, “Innovation is not our problem. We have plenty of innovative, smart people in every department and at every level. That’s our problem. They...
ReadWe’ve designed a method that encourages AIs to teach each other with examples that also make sense to humans. Our approach automatically selects the most informative examples to teach a concept—for...
As originally seen in ‘The rise of the digital city and why it’s so important’ published by ITProPortal on 6 November 2017. Digital cities will help facilitate data between parties to improve citiz...
ReadWhen I talk to people about how to protect themselves against security problems, often the first feeling they express is guilt or shame. That’s what I heard from my friend Lindsay the other day whe...
ReadWe’ve built a system for automatically figuring out which object is meant by a word by having a neural network decide if the word belongs to each of about 100 automatically-discovered “types” (non-...
In Part One, we shared what we learned about chatbots in general and our users, based on our experience of asking users to interact with a chatbot that was still part (or largely) human. Now, we’re...
ReadIt would be ridiculous to plan a bus trip up the side of a steep and winding mountain road, planning every detail of the trip in advance, and then demand that the driver checks with you for any dev...
ReadEveryone’s heard of the power of big data. But not every business is going to be transformed simply by being able to analyze more data. Take retail: here, the challenges aren’t around lacking data;...
ReadGlobal In-House centers (GICs) are near-shore or offshore based wholly owned subsidiaries of big, old-guard, businesses, typically headquartered in the US and Europe (or the global north). They typ...
ReadWe’re releasing a new batch of seven unsolved problems which have come up in the course of our research at OpenAI.
The ideas of agile are great. It’s the way it has been codified into rituals and certifications and rolled out mindlessly that misses the point. When people talk about Lean, the conversation often...
ReadThis is the final part of a three-part series of articles exploring well-factored service architecture. Read Part One to know more about benefits of well-factored services.
ReadWe’re living in a world dominated by connected devices and one where consumers are not afraid to use them and more importantly can afford them. This new world and new way of thinking and interactin...
ReadThis is the first part of a two-part series. You can read the second part here.
ReadScaling Kubernetes to 2,500 nodes
Instead of thinking of digital cities as the final destination, leaders should think of how can they transform their cities into citizen-centric organisations. Digital cities are like live organism...
ReadMillennials, set to inherit A$30 trillion over the next 30-40 years, continue to be the focus for brands everywhere. Ranging in age from 18 to 34, this demographic is responsible for the majority o...
ReadHow would you describe retail in 2017? For some, it’s the year that marked the sector’s true transformation. Think of the Booker-Tesco deal that shattered formerly untouchable barriers, Amazon’s Wh...
ReadMany of us are familiar with the idea that artificial intelligence systems are regularly making benign decisions, like recommendations on Netflix or Amazon. What about decisions that have a signifi...
Everyone knows the importance of retrospectives when it comes to agile working: it’s an essential meeting to reflect, gather feedback and identify how to improve continuously. A good retrospective...
ReadThe most common question I receive on a daily basis is “what exactly is the Internet of Things?”. It took a while for me to realize that the most important term here was 'exactly'. This suggested t...
ReadIt is that time of the year when we pause to reflect on the year that was and reset to welcome another eventful, challenging year. We present to you a compilation of the top articles of 2017, not l...
ReadThis is the first in a two-part series of articles exploring some of our learnings from working with chatbots. It was a blindingly sunny day in the Bay Area, but inside a corporate meeting room, t...
ReadThis is the first in a two-part series.
ReadIn this post, I want to share with you a strategy intended to improve your system’s extensibility — in other words, making your business better able to cope with future change. Of course, not every...
ReadFinancial Services firms continue to see regulatory obligations as a cost of doing business and rely on short term fixes to meet them. This approach will be inadequate when faced with complex regul...
ReadBuilding an inclusive workspace
ReadDesigners aspire to create simple and elegant solutions for customers. But you can’t achieve this lofty goal in the solitude of a designer’s ivory tower. Great customer experiences need the busines...
ReadThe way we shop is changing rapidly. The pace of change makes it more difficult than ever for retailers to forecast accurately. Today’s retailers don’t know tomorrow's customers expect. The only ce...
ReadWe’re releasing highly-optimized GPU kernels for an underexplored class of neural network architectures: networks with block-sparse weights. Depending on the chosen sparsity, these kernels can run...
My experiences with ageism in the tech industry. Women in tech is a hot topic, as it well should be. I have been working within the tech industry for 18 years, and I have certainly seen positive ch...
ReadAs the Starbucks baristas surveyed the chaos of hoards of unhappy customers braying for their pre-ordered coffee, they may have wondered: How did it come to this? The coffee giant’s pre-order app w...
ReadLearning sparse neural networks through L₀ regularization
The Thoughtworks Technology Radar is intended to showcase our opinion on the most important tech trends we see today. This article will dive into the Trial ring, exploring the blips in this edition...
ReadTwice a year we create the Thoughtworks Technology Radar, an opinionated look at what’s happening in the enterprise tech world. It’s a detailed look at tools, techniques, languages and platforms an...
ReadManagers and team members often have common goals during the project lifecycle. All are interested in change, either technology, or process, or even business models. Independent of the final direct...
ReadHuman error is one of the toughest things to guard against when planning digital security. It’s the single biggest attack surface in digital systems. And yet, security and user-experience (UX) desi...
Executives at established companies know the challenge. To remain relevant and competitive in today’s digital world, it’s essential to modernize their companies’ aging technology. Part of the chall...
ReadWhen it comes to campaigning for a change, it can be difficult to create the momentum needed to make a difference. Unless we are fortunate enough to be in a position of power or influence, we can s...
ReadThis is the second part of a two-part article. Read Part One here. Testing in production Given that setting up and maintaining fully production-like environments can get ever more costly and proble...
ReadIt’s Radar season at Thoughtworks, which means we’re all working hard to get the next Technology Radar ready for release on November 30. During Radar season, sleeping is overrated.
ReadPreparing Systems for the ‘100-year wave'.
ReadInterpretable and pedagogical examples
In continuation from my previous blogs (Parts 1 and 2), I write about the direction we intend to take with Workspaces. In this part, I offer my thoughts on the perennial debate around what is BAU a...
ReadWe’ve developed a hierarchical reinforcement learning algorithm that learns high-level actions useful for solving a range of tasks, allowing fast solving of tasks requiring thousands of timesteps....
At Thoughtworks, we have seen how technology is never a solution (just) by itself, mainly because of what we have learned from our experience of working with humanitarian organizations from across...
ReadAs the birthplace of Bang & Olufsen, Lego and Pandora, Denmark seemed particularly well-suited to host Shoptalk’s first European conference. Retail leaders from around the globe descended on Copenh...
ReadAlmost every business or technical analyst today understand the benefits of exposing business capabilities through APIs. But how can you best achieve this?
ReadOur latest robotics techniques allow robot controllers, trained entirely in simulation and deployed on physical robots, to react to unplanned changes in the environment as they solve simple tasks....
Asymmetric actor critic for image-based robot learning
Sim-to-real transfer of robotic control with dynamics randomization
Domain randomization and generative models for robotic grasping
Creating a home for people, however they identify, isn’t just about attracting them. It's about creating an environment where they feel welcome, respected, listened to and where interesting paths a...
ReadUsing your own product consistently — or dogfooding — is a great technique for validating your work, especially when you fit the description of the target user. But it’s just not enough to create a...
We show that for the task of simulated robot wrestling, a meta-learning agent can learn to quickly defeat a stronger non-meta-learning agent, and also show that the meta-learning agent can adapt to...
We’ve found that self-play allows simulated AIs to discover physical skills like tackling, ducking, faking, kicking, catching, and diving for the ball, without explicitly designing an environment w...
This year, I’ve given a lot of thought to what has made being a developer at Thoughtworks such an important part of my career and life. Much of it’s about working with great people, who default to...
The is the first part of a two-part series exploring the significance of platforms in today's digital economy.
ReadNonlinear computation in deep linear networks
As originally seen in ‘Building an ecosystem for innovation’ published by the New Statesman on 29 September 2017.
ReadIn Agile projects, the goal is usually broken down into discrete units of work that describes a feature or ability to perform an action from an end-user perspective. These blocks of work are usuall...
ReadWhat makes a retailer ready for the future? How can retailers best prepare themselves to compete with category-changers like Amazon? The ripples caused by advances in technology and shifts in what...
Read“Data is to this century what oil was to the last one: a driver of growth and change. Flows of data have created new infrastructure, new businesses, new monopolies, new politics and—crucially—new e...
ReadIn the first article of this series, we looked at the background the General Data Protection Regulations (GDPR), as well as some its implications. In this follow-up, we’ll concentrate on how to und...
ReadTech Retail Week assembled some of the Consumer Industry’s leading thinkers to discuss the future of the industry over 2 days at Here East in London’s Olympic Park. Industry luminaries were joined...
ReadIntroduction
We’re releasing an algorithm which accounts for the fact that other agents are learning too, and discovers self-interested yet collaborative strategies like tit-for-tat in the iterated prisoner’s d...
In my last blog, I tried to explain the factors that impact the direction that IT departments need to take to stay relevant in the current business scenario. In this edition, I share my thoughts on...
ReadLearning with opponent-learning awareness
I don't believe in charity. I believe in solidarity. Charity is so vertical. It goes from the top to the bottom. Solidarity is horizontal. It respects the other person. I have a lot to learn from o...
ReadHow retailers can plug their business into social platforms and master social selling
ReadMany organizations have become adept at identifying what they need from software development projects, based on a keen understanding of their business goals. Even so, they’re often surprised to fin...
ReadTime for a security rethink
ReadIT departments are on the verge of being irrelevant to businesses. Increasingly, there is a need to reinvent themselves and align better with the business. The industry is at crossroads, where they...
ReadWe’re releasing two new OpenAI Baselines implementations: ACKTR and A2C. A2C is a synchronous, deterministic variant of Asynchronous Advantage Actor Critic (A3C) which we’ve found gives equal perfo...
Our Dota 2 result shows that self-play can catapult the performance of machine learning systems from far below human level to superhuman, given sufficient compute. In the span of a month, our syste...
Technical change on a big software development project can be a smart business choice, but it's hard. You’re always working against the inertia of the ever-expanding existing codebase and have to m...
ReadWhat does it mean to celebrate pride in an otherwise 'straight world'? How important is it to understand the dynamics of gender and sexuality in everyday lives? In a diverse world, where inclusivit...
ReadWe’ve created a bot which beats the world’s top professionals at 1v1 matches of Dota 2 under standard tournament rules. The bot learned the game from scratch by self-play, and does not use imitatio...
Be prepared for dramatic changes in data rules
ReadHow decisions made 40 years ago straightjacket you today.SourceTyr·an·ny - the cruel, unreasonable, or arbitrary use of power or control. best prac·tice - commercial or professional procedures that...
ReadDuring my career as a Quality Analyst, there were times when I felt like I had plateaued in my usefulness to the team as a QA. Get a story, test it, and try to automate as best you can; I felt this...
ReadRL-Teacher is an open-source implementation of our interface to train AIs via occasional human feedback rather than hand-crafted reward functions. The underlying technique was developed as a step t...
The mobile era has shifted our society from always on to always on demand. The standard of always on, which caused a great shift in social and workforce dynamics, is a remnant of the desktop and Bl...
We are living in challenging times, fraught with anxiety and stress. Globally, we are faced with daily acts of terror, hate crimes, riots and protests, each having a long-lasting and damaging impac...
ReadWe’ve found that adding adaptive noise to the parameters of reinforcement learning algorithms frequently boosts performance. This exploration method is simple to implement and very rarely decreases...
Key characteristics of well-factored services
ReadA McKinsey report talks about how product excellence provides a key competitive advantage
ReadWe’re releasing a new class of reinforcement learning algorithms, Proximal Policy Optimization (PPO), which perform comparably or better than state-of-the-art approaches while being much simpler to...
There are many threats—and opportunities—facing businesses in this age of digital transformation: industry disruption from nimble startups, economic pressure from massive digital platforms, evolvin...
ReadWilbur Wright was airborne for 12 seconds when he piloted his first powered aircraft flight. He covered 120 feet above a windy beach in North Carolina. The descent cracked the skid under the rudder...
ReadWe’ve created images that reliably fool neural network classifiers when viewed from varied scales and perspectives. This challenges a claim from last week that self-driving cars would be hard to tr...
Hindsight Experience Replay
Food retail focused business and technology executives from 23 different organisations met in Manchester and London to discuss the Future of Food. Dan McMahon, Head of Retail - APAC at Thoughtworks...
ReadThis is the second article in a 2 part series. You can read the first part here. Innovation comes from people meeting up in the hallways or calling each other at 10:30 at night with a new idea, or...
ReadBefore ever having worked on a related field, I had always thought of privacy as a matter of having the strongest encryption method in the market and using it everywhere. However, recently, I've ha...
ReadTeacher–student curriculum learning
We’re open-sourcing a high-performance Python library for robotic simulation using the MuJoCo engine, developed over our past year of robotics research.
If airlines had to nominate a kryptonite, they might point the finger at extreme weather conditions. Adverse weather costs airlines billions annually. While planning ahead and allowing passengers t...
ReadI am seated in my air-conditioned cab on my way to work. I see a transwoman walking towards the car ahead of me, and subsequently to every car waiting in line at the toll booth. She asks for money...
ReadAs originally seen in ‘The Stomach Wars Are On’ published by Raconteur Media on 25th June, 2017 in The Sunday Times. A battle is raging within the food sector to capture market share with cutting-e...
ReadOver the past few years, software designers have been iterating on methodologies to make large-scale digital design repeatable and scalable, such as Atomic Design or design systems, optimizing for...
Countless Ted talks, studies, and of course Sheryl Sandberg tell us we’ll be happier and more productive when we 'bring our whole selves to work'.
ReadDigital security and data privacy best practices are essential for organizations of all sizes and kinds. Plenty has been written about threats, DDoS (distributed denial of service) attacks, legal b...
ReadA content management system (CMS) is often a bittersweet thing; or more accurately a ‘sweet-bitter’ thing. You enjoy it when it’s new but your enthusiasm wanes over time: as the delivery team get y...
One step towards building safe AI systems is to remove the need for humans to write goal functions, since using a simple proxy for a complex goal, or getting the complex goal a bit wrong, can lead...
Interacting with computers and other devices to get things done has become part of daily life—we search for information on food, clothes and new jobs; we tell our phones to find directions for us;...
ReadMultiagent environments where agents compete for resources are stepping stones on the path to AGI. Multiagent environments have two useful properties: first, there is a natural curriculum—the diffi...
With the speed of technological development these days, business agility - the ability to adapt quickly to a changing competitive landscape - is a term that has been repeated often by executives an...
ReadUCB exploration via Q-ensembles
This is the first of a five-part ‘short story’ series regarding the RAID log. Meet the RAID log “Well, if it is not in her RAID log, I am 99.99% sure it is not happening.” So said one exec to the r...
ReadThis is the first in a 2 part series. You can read the second part here. "Our intuition about the future is linear. But the reality of information technology is exponential, and that makes a profou...
ReadThe British Retail Consortium (BRC) and ITN Productions have created a 16 part current affairs programme exploring the transformation of the retail industry, and the implications for retailers. “Th...
ReadSomething that’s been clear as day from my first week here at Thoughtworks is the distinct lack of clones in the company. I've found that Thoughtworkers come from really diverse backgrounds from ac...
ReadIt feels like everyone is talking about platforms. Platform Thinking, Platform Strategies even the Platform Revolution. Platforms, it is argued, are the disruptive secret upon which a digital busin...
ReadWe’re open-sourcing OpenAI Baselines, our internal effort to reproduce reinforcement learning algorithms with performance on par with published results. We’ll release the algorithms over upcoming m...
Are you a recent adopter of Agile Methodologies or maybe you’ve been a practitioner for a while and wondering why some of the practices don’t make sense all the time? Maybe you’ve developed fatigue...
ReadWe’ve created a robotics system, trained entirely in simulation and deployed on a physical robot, which can learn a new task after seeing it done once.
We are releasing Roboschool: open-source software for robot simulation, integrated with OpenAI Gym.
This is the third article in a four part series on the steps needed to innovate and turn your financial services institution into an intelligent enterprise. Click to read Part 1 and Part 2.
ReadIn the first section of this two-part series, we looked briefly into the state of IT teams before the DevOps movement gained traction, and some skills that might be useful to those looking to get i...
ReadTechnology is moving our world at hyper speed and most businesses are scrambling to keep pace – from how they engage with customers to how they plan, respond and position for the future. Every day,...
ReadFor me, becoming a Tech Lead was not something that happened one day, or even after a planned transition. It was something that I now realize started way back in my internship during college. Being...
Read"When we talk about the Internet of Things, it's not just putting RFID tags on some dumb thing so we smart people know where that dumb thing is. It's about embedding intelligence so things become s...
ReadHistory is rife with inflection points, like the Brexit decision in the United Kingdom, or the 2016 election in the United States. Sometimes these events are instantly recognized as historic turnin...
ReadEarlier, we shared a set of questions and answers from our recent webinar, “I am a Technologist, Not a Female Technologist”, with presenters Dr Rebecca Parsons, Thoughtworks CTO, and Dr Susan Davis...
ReadThe digitally-savvy customer has highly sophisticated - and ever-evolving - expectations for engagement and brand experience at every touchpoint. Delivering on and keeping up with these expectation...
ReadCloud and Platform-as-a-Service (PaaS) offerings can provide significant business advantages when deployed in a way that accelerates application delivery. However, placing the decision-making autho...
ReadRemember just a few years ago when your customers started tweeting at you, angry about a delayed flight, complaining loudly about a poor product or “the worst service ever!”? At least you had a soc...
ReadWe kicked off the year with a webinar I am a technologist, not a female technologist. Dr Rebecca Parsons, Thoughtworks CTO, and Dr Susan Davis-Ali, Vice President of Organizational Transformation a...
ReadEquivalence between policy gradients and soft Q-learning
I’ve observed a sharp uptick of developers and systems administrators interested in “getting into DevOps” within the last year or so. This pattern makes sense, too: in an age where a single develop...
Why Adopt Matters Each new edition of the Thoughtworks Technology Radar is the result of extensive internal discussion. Our Technology Advisory Board (TAB) debates the merits of scores of potential...
ReadThe word “transformation” is fast becoming one of the most clichéd terms in the business world. It’s a word used to signal to a company that there’s an intent to make a change. Often predicated on...
ReadShouldn’t technology exist without inherent biases and discrimination? At Thoughtworks, we’ve been working towards making technology more inclusive for the past six years. While we’re still far fro...
ReadThe Thoughtworks Technology Radar doesn't just cover emerging technology, tools and techniques. We also get our Technology Advisory Board (TAB) to summarize the important themes that emerge from th...
ReadInsurance companies and InsurTech recently gathered at the SVIA Fusion conference to talk about the future of insurance in the age of digital disruption. According to KPMG, VC’s invested over $2.5...
ReadStochastic Neural Networks for hierarchical reinforcement learning
We’ve all filled out those fields on forms - First name, Last name, Address, Gender - without thinking about the information. Imagine what it is like not to be able to put the right information dow...
ReadThis article is the first in a three-part series examining how we can achieve ROI from our service-oriented architecture initiatives and deliver on the promise of building business capabilities qui...
ReadWe’ve developed an unsupervised system which learns an excellent representation of sentiment, despite being trained only to predict the next character in the text of Amazon reviews.
This is the final article in our three-part series looking at Bluetooth Meshes, inspired by the challenge of improving data collection from conference attendees.
ReadWe publish our Technology Radar twice a year: it’s a snapshot of the major technologies and trends that glean from our work, partnering on our clients' most ambitious projects. In this piece, we hi...
ReadThe emergence of the Internet of Things (IoT) poses some interesting testing challenges that will make many Quality Analysts rethink their traditional processes.
ReadWe’ve created the world’s first Spam-detecting AI trained entirely in simulation and deployed on a physical robot.
Note: I use the term Enterprise IT to include traditional Enterprise IT and the Digital. Product and Engineering departments where they exist outside IT.
While iconic brands like Macy’s and Abercrombie keep recording significant losses, Primark, Aldi and Amazon have been a rousing success. These successful brands demonstrate that shiny technologies...
ReadWe’ve discovered that evolution strategies (ES), an optimization technique that’s been known for decades, rivals the performance of standard reinforcement learning (RL) techniques on modern RL benc...
Code refactoring is integral to every developer's daily routine. Thoughtworker Martin Fowler wrote the canonical text on refactoring and described it as a disciplined technique that involves restru...
One-shot imitation learning
We’re excited to support today’s launch of Distill, a new kind of journal aimed at excellent communication of machine learning results (novel or existing).
This is the second article in the series 'The Intelligent Bank: The Hidden Levers of Profitable Growth'. You can read the first article here. We can't solve problems by using the same kind of think...
ReadIn this post we’ll outline new OpenAI research in which agents develop their own language.
Emergence of grounded compositional language in multi-agent populations
Prediction and control with temporal segment models
Third-person imitation learning
Pricing second-hand cars is a complex procedure: there are many factors that affect a vehicle’s worth and customers’ tastes change quickly.AutoScout24, the largest online car marketplace Europe-wid...
Read(This article is the first in our new series, The Intelligent Bank: The Hidden Levers of Profitable Growth. Through this series, we will explore how emerging technologies such as artificial intelli...
Adversarial examples are inputs to machine learning models that an attacker has intentionally designed to cause the model to make a mistake; they’re like optical illusions for machines. In this pos...
According to the dictionary, a pioneer is “a person who is among those who first settle or develop an area, and prepares the way for others to follow.” Reflecting on this, I realized that this felt...
Read“When people think of open source, they think of two things,” says Gurpreet Luthra, product manager for Bahmni, an open source hospital system. “One is that it’s free software and the other is that...
ReadEvery business worth its multi-million dollar tagline wants to understand and leverage big data analytics. As the former try to understand big data in all its beauty—and derive true and timely busi...
ReadAdversarial attacks on neural network policies
ReadAt many organizations I’ve worked at over the last few years, I’ve seen a common anti-pattern: configuration management (CM) tools used incorrectly as provisioning tools. This has been frustrating...
ReadBuilding a technology radar can have surprising benefits for enterprises and technologists alike. It allows companies to assess their technology capabilities and needs over time. Equally importantl...
Read(Editor's note: This article is part of a series of articles looking at the technology underlying the QCon Voting Box, a collaboration between C4Media and Thoughtworks that aimed to solve the quest...
ReadTechnology and innovation transcends borders. As a global technology consultancy with social and economic justice at our very core, Thoughtworks passionately advocates for inclusivity and tolerance...
ReadThe OpenAI team is now 45 people. Together, we’re pushing the frontier of AI capabilities—whether by validating novel ideas, creating new software systems, or deploying machine learning on robots.
Until mid-2015, I wrote code for proprietary software.
Tools like Terraform, CloudFormation, and Heat are a great way to define server infrastructure for deploying software. The configuration to provision, modify, and rebuild an environment is captured...
ReadClever Doesn’t Cut It Customers are increasingly “opting out” of adworld. They skip, AdBlock and pay premiums for ad-free entertainment. The rise of adblockers and paid ad-free media platforms from...
ReadPixelCNN++: Improving the PixelCNN with discretized logistic mixture likelihood and other modifications
Technology is leading a new wave of disruption in our society. While powerful governments are worried about the potential implications of “intelligent” systems and robots displacing jobs, we're see...
ReadAs the year closes out, it’s time for our community to take the opportunity to reflect back on the past year and think about what we want to accomplish in the coming year. Today, we’re presenting t...
ReadReinforcement learning algorithms can break in surprising, counterintuitive ways. In this post we’ll explore one failure mode, which is where you misspecify your reward function.
ReadWhat cascade detectors, sensors, and scanners can bring to Bahmni, an open source hospital information system for low-resource environments. Visiting a hospital is rarely a pleasant experience. Asi...
Read“It is no longer sufficient to do sampling for auditing, you have to boil the ocean," according to Joseph Lodato, global head of compliance technology and surveillance at Guggenheim Partners, in hi...
Over the weekend of the 25th - 27th of November I took part in the Melbourne RetailTech Hackathon, as a judge, on behalf of Thoughtworks. This event was organised by York Butter Factory with the he...
ReadI sometimes wonder if a robot could do my job. I’m a designer, and my role is to create digital products that humans want to use. Could a machine learn, faster than me, what humans want? Could it d...
ReadA couple of weeks ago, I had a small computer chip implanted in my left hand, between my thumb and my finger. I ordered the chip from the website Dangerous Things.
ReadWe’re releasing Universe, a software platform for measuring and training an AI’s general intelligence across the world’s supply of games, websites and other applications.
This is the fourth article in Technology Radar Echoes, a series where authors share their insights and experience on the technology problems and solutions driving business differentiation for enter...
ReadFundamental to the job of a user experience (UX) designer is a clear understanding of users, their needs, skills and priorities. As part of my experience on Bahmni's design team, our challenge was...
It’s been a little over 2 years since I joined Thoughtworks as a recruiter. A lot has been said about Thoughtworks’ dauntingly different culture. I had heard about it as well. So when I first came...
ReadWe publish our Technology Radar twice a year: it’s a snapshot of current and future technologies that we think are important and relevant across the industry. In this piece, we highlight some of th...
ReadIn the wake of Donald Trump's election, what can the banking industry expect in what is likely to be a dramatically different regulatory regime? As a businessman and candidate, Trump is not a supp...
ReadThis interview was originally published in the August edition of Inside Retail, creators of Inside Retail Live, APAC's retail conference and expo. Do you have the right flavour of digital to enable...
Settings up and structuring AWS accounts in a secure way is no easy feat. Amazon provides facilities such as multi-factor authentication (MFA), password policies and cross-account credentials and r...
Read#Exploration: A study of count-based exploration for deep reinforcement learning
We’re working with Microsoft to start running most of our large-scale experiments on Azure.
ReadOn the quantitative analysis of decoder-based generative models
Nearly three years ago we wrote about the “Missing Middle” in the innovation lifecycle[i], a gap that kept successful pilot programs from reaching the goal of replication and optimization in multip...
ReadA connection between generative adversarial networks, inverse reinforcement learning, and energy-based models
RL²: Fast reinforcement learning via slow reinforcement learning
Variational lossy autoencoder
As the producer behind software conference QCon, C4Media regularly collects feedback from attendees to improve the quality of conference content. They came to Thoughtworks with an exciting challeng...
ReadFor most of the '90s and the beginning of the '00s, I was the CTO of a small training and consulting company. When I started there, the primary platform was Clipper, which was a rapid-application d...
ReadThis is the second in a two-part series on the technology behind blockchain. In the first article, we explored how blockchain works and introduced core concepts. In this article, we showcase how we...
ReadIn my three years of being in the tech industry and two years of involvement with Women Who Code, I have come across many women who are either creating or striving to create waves in the technology...
ReadExtensions and limitations of the neural GPU
What working with People’s Archive of Rural India taught us about online journalism.
ReadIncreasingly, I see the difficulty organizations have in finding suitable people to take up a Product Owner (PO) role when adopting agile working practices. Even when the role is filled, the tasks...
ReadGlobalization, development of communication technologies and international trade have facilitated smooth communication and collaboration among countries of the world. Alongside are non-government o...
ReadSemi-supervised knowledge transfer for deep learning from private training data
ReadLast week we hosted over a hundred and fifty AI practitioners in our offices for our first self-organizing conference on machine learning.
Compliance and operational risk are top-of-mind concerns for executives in financial services. The changing regulatory environment is forcing firms to rethink how they approach their obligations. T...
ReadThis is the story of Willy, a friend of mine who has been looking for a new bicycle for months. While observing his experiences with the buying process, I started to think of the different ways tha...
ReadBSI: An Introduction
ReadTransfer from simulation to real world through learning deep inverse dynamics model
“If I wish to engage, then the enemy, for all his high ramparts and deep moat, cannot avoid engagement.” - Sun Tzu How frightening should the prospect of disruptive innovators be for the leaders of...
ReadSome of the globe’s most iconic retailers spoke at Retail Week Buzz – a 2 day conference hosted in London’s Intercontinental Hotel. The event brought together the best and brightest retail minds to...
ReadIf you’re human, then you're biased. Even if you were somehow able to become the platonic ideal of a judge, a veritable modern-day Solomon, you can still get tired, lonely or distracted. It’s inevi...
ReadAs we saw in Part I, financial orthodoxy isn’t in danger of being overthrown by technology any time soon. If anything, the biggest challenge to orthodoxy comes from policy makers.
ReadFrom time to time I see articles or blogs bemoaning the state of agile. The authors are concerned that the movement has gone awry, that people are practicing prescriptive agile, that they have aban...
ReadSmall progressive organizations, working alongside social movements, can have a huge impact in the world. These non-profits often organize to empower those most impacted by the socio-economic issue...
ReadOne of the biggest barriers for countries in Sub-Saharan Africa to fight diseases and improve life expectancy, is their limited access to quality health care. There are many factors contributing to...
ReadThe perfect storm: incumbents in publishing, media, entertainment, and retail have been displaced by unencumbered upstarts, who have reshaped the competitive landscape in their own image. In the wa...
ReadIt’s not every day that you hear about a hospital run by and for the adivasis, a tribal population of India. Under the umbrella of Ashwini (Association of Health Welfare in the Nilgiris), the Gudal...
ReadIn June, I had the good fortune to address a group of international business leaders at the U.S. Embassy in Madrid’s IN3 event. I was inspired by the passion of this group, even as we all admitted...
ReadDeep learning is an empirical science, and the quality of a group’s infrastructure is a multiplier on progress. Fortunately, today’s open-source ecosystem makes it possible for anyone to build grea...
Over 60 retail technology executives attended the Thoughtworks Retail Roadshow in Melbourne, Brisbane and Sydney on the topic ‘Platforms for Growth’.
ReadIn “Analysing the DevOps Silo”, I made an assertion that the whole team can and should get involved in all types of work. This might mean we lose the pretty colour-coding of our favourite story-man...
ReadThe latest information about the Unconference is now available at the Unconference wiki, which will be periodically updated with more information for attendees.
Blockchain is increasingly mentioned in various business circles, but people often lack a concrete understanding of what it is, particularly when it comes to its underlying technology. This article...
ReadIn order for you to thrive in the digital environment, you need to understand the implications of the changing technology landscape on your organization. This is the third article in Technology Rad...
ReadWe’ve hired more great people to help us achieve our goals. Welcome, everyone!
ReadTechnology enables organizations to achieve more than they ever could before. However, as organizations rely on it more, it is also becoming the source of an ever increasing number of threats. With...
ReadA Discovery, and its activities, allows an organisation the chance to explore a problem space in more detail. Typically, this is to identify new product or market opportunities that may deliver cus...
ReadThe investment management industry—and particularly, the advisory business model—is under siege. The combined forces of regulatory pressures, changing customer expectations and startups have put do...
ReadGiles Alexander, Thoughtworks' head of retail technology, spoke to Inside Retail about retail technology trends and the state of the industry. Inside Retail: Are retailers acknowledging that techno...
ReadGone are the days where your only means of consuming content were through the TV or printed newspapers and magazines. Today, the new digital-first companies have disrupted the traditional media ind...
ReadThoughtworks is a global software consultancy, with strong capabilities in data management, security, and privacy. We would like to make comment on the running of the Australian Census in 2016. We...
ReadWe may have created history, only time will tell. In 2013, we met with Prof. Azad, Additional Director of the Directorate General of Health Services (DGHS) of Bangladesh, whose vision was to introd...
ReadImpactful scientific work requires working on the right problems—problems which are not just interesting, but whose solutions matter.
ReadLet’s set the record straight right away. 1. I work for Thoughtworks. 2. I enjoy pairing (sometimes), and I think it’s valuable (usually). 3. You don’t have to pair program 100%. It is a tool, not...
ReadThis is the third installment in the Blockchain for Grown-Ups series. In the first article, we took a critical look at the hype surrounding blockchain. In the second article, we went beyond the hyp...
ReadIn order for you to thrive in the digital environment, you need to understand the implications of the changing technology landscape on your organization. This is the second article in our Technolog...
ReadContinuous Delivery provides great benefits not only for the team developing the software, by increasing their confidence, but also for the product team, since the delivery of new features becomes...
ReadAfter joining the Bahmni team, it was important to me to visit the hospitals that had taken on our product, first hand. My goal was to not only understand hospital operations and witness the challe...
ReadSecurity is a big deal, and businesses are the ones to bear the cost.
ReadIn late April 2016, I joined a team of Thoughtworkers to conduct an inception with the Ministry of Health of the Royal Government of Bhutan, a country whose population is significantly smaller than...
ReadThere is much hype around the Internet of Things (the linking of machines and sensors to the Internet), but is it deserved? At its core, IoT is just the Internet, with things on it. But these thing...
ReadWe (along with researchers from Berkeley and Stanford) are co-authors on today’s paper led by Google Brain researchers, Concrete Problems in AI Safety. The paper explores many research problems aro...
OpenAI’s mission is to build safe AI, and ensure AI’s benefits are as widely and evenly distributed as possible.
This post describes four projects that share a common theme of enhancing or using generative models, a branch of unsupervised learning techniques in machine learning. In addition to describing our...
Tramchester is a mobile web application Thoughtworks built to help people to navigate the public tram network in Manchester, UK. Ian Cartwright, a technical principal consultant on the project, tal...
ReadOn the last day of the Grace Hopper Celebration of Women in Computing, I sat on stage with four developers watching incredulously as 150 stadium seats filled to capacity. Named for the computer pro...
ReadThis April, I had the privilege of attending the Health Experience Refactored Conference in Boston. As a designer who has done research and published work in the community health space, I have seen...
Why is there no common definition of ‘Digital’? Like all buzzwords, “Digital” is starting to get my goat. Everyone uses it, in every context, thinking it refers to some avant-garde business strateg...
ReadWilmington, Delaware: the city’s skyline is dotted with offices of Chase, Capital One, Barclaycard, Bank of America, and Citi amongst others housing their back office operations and call centers.
ReadIn this episode, we talk to Thoughtworks developer Florian Sellmayr about LambdaCD, an open source library for building build pipelines as code, written in Clojure.
Adversarial training methods for semi-supervised text classification
ReadWe’d like to welcome the latest set of team members to OpenAI (and we’re still hiring!)
ReadProperly used, user research will destroy your product. This is a feature, not a bug. You have an idea, maybe even a great one. You’ve done your design sprint, your visioning session, your intense...
The stereotype of the socially-awkward, white, male programmer has been around for a long time. Where does this image come from? Did the demographics of the world’s programmer population really evo...
ReadLast week, over 72 companies demonstrated their approaches at Finovate Spring 2016. As VC funding slows down, entrepreneurs and intrapreneurs are now focused on incremental improvements instead of...
ReadVery often the construction of a Data Warehousing / Business Intelligence (DW / BI) system is performed following the flow of traditional engineering: analysis, design, construction, testing and im...
“We're not seeing the banks or the airlines, or the bigger retail outfits open-sourcing various bits of software. Why not? I think that the key distinction is, ‘Is this company one where the engine...
Why Inclusivity, Equity and Leadership are key. Recently, I found an annual report from my first employer, a large UK firm, where I was one of six graduate trainees, with five of us being women. At...
ReadWhat do Go and Swift have in common? These open source languages are great examples of how some of the most influential software in production today is coming not from traditional software companie...
ReadThere is a good chance that your organization has automated tests. However, you might still face the following problems:
ReadIn part one and part two in our series on Distributed Development challenges and solutions, we examined People Enablers and Process Enablers.
ReadWe’re releasing the public beta of OpenAI Gym, a toolkit for developing and comparing reinforcement learning (RL) algorithms. It consists of a growing suite of environments (from simulated robots t...
Let’s face it, when we’re in the office 40+ hours a week, the way an office is designed inherently impacts our health, well-being, and work product.
ReadDr. David Walton, as director of Global Health for Thoughtworks, leads a team of about 100 people who leverage their expertise in technology and software while working with health organizations to...
ReadWe have two more team updates.
ReadBlockchain For Grown-Ups, Part 2: What's Real?
ReadAt Thoughtworks, we are constantly looking for talented workers to continue building world-class software and serving our clients. A child of an immigrant founded Thoughtworks more than 20 years ag...
ReadPlenty of people are talking about how organisations should capitalise on design, yet few are talking about the practicalities of what it looks like to actually deliver it. Pairing developers and d...
ReadOne of the things we are often asked to do at Thoughtworks is help organizations and teams transition to new ways of working and thinking about work. Frequently, these requests are driven by an org...
ReadHow do you encourage customers to repeatedly choose your brand in the face of alternatives? This is the question we posed at our executive retail breakfast series in London, Manchester and Hamburg...
ReadWe publish our Technology Radar twice a year: it’s a snapshot of current and future technologies that we think are important and relevant across the industry. We assemble about 20 of our most senio...
ReadI’ve been at Thoughtworks for 12 years. Who would have imagined? Instead of writing about my reflections from the past year, I thought I would do something different and post twelve key learnings a...
ReadIn the first post in our series on Distributed Development challenges and solutions, we examined people-related enablers. In this second post, we will look at process-related enablers.
ReadEvery week you get an invitation to a blockchain conference. Every magazine and newspaper has an article about blockchain, and every company you talk to has an “innovation lab” working on blockchai...
ReadImplementing an Electronic Health Record (EHR) in Post-Earthquake Nepal.
ReadWe’ve had some fantastic people join over the past few months (and we’re still hiring). Welcome, everyone!
ReadSXSW was once the domain of music and film. Someone’s gotta buy all those super-skinny-jeans and coin terms like mumblecore. Enter retail. Retail has a growing presence at SXSW. Last year SXstyle j...
ReadSystems Analyst That was my title at my previous job, one that I would join almost exactly a year ago. It was, I must admit, an exciting time for me as I had recently returned from studying in the...
ReadNeuroevolution is subcategory of machine learning that applies evolutionary computation to generate artificial neural networks. Traditionally neural networks are trained using the backpropagation a...
Having examined the challenges of Distributed Development, let us look at some enablers that can help alleviate the challenges under three broad categories – People, Process, and Tools and Infrastr...
ReadPart One of this series talks about how effectively intent filters could help you avoid the Confused Deputy problem when developing an Android App. In the second part, I discuss how to securely imp...
ReadIf you lead a traditional investment management organization, the storm surrounding the industry may look and feel like what the music and media industries have been facing for 15 years. The transi...
ReadThis isn't your typical story about the low numbers of women in the technology space or the wage disparities for those workers. I'd like to share from the viewpoint of someone who doesn't really ca...
ReadSo you receive this unpleasant notification that a server is unreachable. You follow your usual quick fix routines (for example: flip through the logs to see what has happened), only to find out th...
ReadThe microservice architectural style is taking the world by storm. Last March, O'Reilly hosted their first Software Architecture Conference, and a huge percentage of the abstracts the program commi...
ReadWhat happens to today’s banks if interests rates remain at historical lows, global economic growth remains tepid, and new channels emerge that productively allocate capital better, faster and cheaper?
ReadAn analyst writing a DevOps article. Not what you expected? That is exactly the issue I want to tackle here. We have all heard the stories of QAs who ring bells when they find defects, and we are n...
ReadEvery six months or so, we publish our Technology Radar. The radar sets out the changes that we think are currently interesting in software development, the things in motion that we think you shoul...
ReadEMRs and Paper Records: Co-existing in Hospital Ecosystems
ReadThoughtworkers in North America sent a message to the UN Climate Summit (COP21) in Paris last December by creating “Climate Ribbons” reminding negotiators what we stand to lose if a binding carbon-...
ReadSenior executives at two of the world’s largest asset management firms recently told us that the industry is filled with bloated enterprises...companies that are designed to move slowly, where good...
ReadBHAG: Big Hairy Audacious GoalJames Collins and Jerry Porras proposed the term ‘Big Hairy Audacious Goal’ in their 1994 book Built to Last: Successful Habits of Visionary Companies.
ReadThis is part 3 of a series. Read part 1 and part 2.
ReadWeight normalization: A simple reparameterization to accelerate training of deep neural networks
Working as part of an agile development team for the first time can be difficult for UX Designers. You need to adjust the way you work and find a different rhythm. This transition can be difficult...
It is very easy to forget about performance testing and its importance while delivering software under tight deadlines. It is also a challenge to convince the client to start with performance testi...
Read“Different clients have different needs and they expect something different from you. If you have only one API gateway trying to fulfill all requirements, it gets messy,” explains Lukasz Plotnicki,...
ReadAfter gazing into my magic crystal ball for the first two months of 2016, I can now confidently (with 63.4% ± 42.3657 certainty) predict what’s going to be hot in 2016 in the world of data. Since i...
ReadBy definition, Distributed Development is difficult due to the ‘tyranny of distance’. In fact, in the early days of Agile adoption, some purists believed that Agility and Distributed Development co...
ReadTeam Bahmni at the OpenMRS Worldwide Summit 2015
ReadThis is Chapter 2 in the series on The Unfinished Business of Organizational Transformation.
ReadTo innovate, is to enter the unknown. Doing this induces anxiety, even among seasoned professionals. In most organisations—where failure is not an option—leaders have many fears. They fear what the...
ReadThe attack on the four Tanzanian students in Bengaluru, including a young, 21-year old woman, has to be called out for what it is - a case of racist, mass violence. What is shameful is not just the...
ReadAs companies move to become a digital enterprise they are often faced with a serious disconnect between their desires, strategies and execution. Building a digital enterprise takes considerable tim...
ReadDoes your Tech Lead complain of being pulled in multiple directions at once? Do they get frustrated about all the code they’re not writing? Being a Tech Lead can’t be easy, with all its context swi...
ReadBackground Mobile Test Automation is increasingly becoming very important. Almost all web applications are responsive these days and it's very important to test how the application works across dev...
ReadThis is the last of a five part series.
ReadDon't miss the author's earlier post on the 5 Tips for Being an Effective Tech Lead. The first time a developer steps into the role of a Tech Lead can be difficult. The skills and experience of a s...
Over the past decade, User Experience Research and Design—often simply “UX”—has gained an increasingly prominent position in the world of tech. While the field has faced opposition within the indus...
As the topics of 'women in leadership' and 'gender equality in the tech industry' remain firmly in the limelight, I have spent some time reflecting on my own personal journey, particularly stepping...
ReadAt an open space session on configuration automation at a DevOpsDays a few years ago, I asked the group how many of them were using an automation tools like Puppet or Chef. The majority of hands we...
ReadIn the traditional world of enterprise software delivery, there can be a strong focus on software delivery metrics - What’s the test coverage? What is the code coverage? What’s the bug count? Why i...
ReadIt’s hard to ignore the economic and social divide in the Bay Area. We’re in a huge housing crisis, we have massive economic inequality, and no shortage of startups pledging to save the world (unle...
ReadWhen you start on the CD journey, it is tempting to think of it only as “What tools should I use?”
ReadMost organizations today have adopted IT infrastructure automation tools and dynamic infrastructure platforms such as private or public clouds. However, the technology alone isn't enough to help IT...
ReadLast September, I spent a wonderful week in Shenzhen, China where Thoughtworks has just opened a new office. That city is making exhilarating progress in everything from Internet of Things to next-...
ReadAn Innovation Day is typically a 24-hour event in which employees form small teams to try and solve a problem relevant to the business. The teams have to present their ideas back to the business wi...
ReadThe Force awakened with a vengeance last month. Millions of fans worldwide lined up in droves for what some described as an almost sacred experience (for some German churchgoers, it literally was)....
ReadThoughtworks India and its leadership fully support the movement to maintain an Open and Free Internet through the implementation of appropriate net neutrality regulation in India. Such regulation...
It’s New Years again! We are excited to announce the most popular articles on Thoughtworks Insights, as well as the editors’ picks for 2015.
ReadIn closing remarks at the Global Humanitarian Policy Forum in New York, Hansjoerg Strohmeyer, Chief of the Policy Development and Studies Branch of the Office of Coordination of Humanitarian Affair...
ReadThere are plenty of lists out there for the tech lover, dog lover, fashion lover, coffee lover—but what about that hard-to-shop-for developer? Here are a few ideas: A Docker Thermos Everyone just l...
Where the development of Africa is concerned, we are inspired by what late Dr. Kwame Nkrumah declared: We don't look East nor West; we look forward.
ReadMore people than ever before are entering software development from non-traditional backgrounds. The number of coding bootcamps is increasing, and there’s a broad push from the industry to attract...
Agile software development is a well known set of principles that many software teams have adopted, tweaked and perfected over more than ten years. As teams gain experience with Agile, a natural pr...
ReadIn order for you to thrive in the digital environment, you need to understand the implications of the changing technology landscape on your organization. This is the first article in Technology Rad...
ReadI started off as a practitioner and over time, have been an Agile coach. There were a few interesting things about my journey that I thought would be good to share with the larger community. My pos...
ReadWhen we are working on software delivery projects, we will eventually face the decision of whether or not we should automate a test for a specific scenario. The question of whether we should automa...
ReadOpenAI is a non-profit artificial intelligence research company. Our goal is to advance digital intelligence in the way that is most likely to benefit humanity as a whole, unconstrained by a need t...
A friend wanted to take on a social project. All the funders were highly educated elites, who requested for transparency in the project. Since it is now the Information Age, he felt that IT tools w...
ReadThere’s one thing we all have in common. Whoever you are, you and those you love stand a good chance to lose dramatically from climate change over your lifetimes. The good news is we know exactly h...
ReadAt the heart of Thoughtworks, there is an ambitious mission: to be a proactive agent of progressive change in the world. Aware of our own privilege, we strive to see the world from the perspective...
ReadCompanies of all sizes, and across all industries, are struggling with digital transformation. A data-driven architecture that enables getting the right data, to the right place, at the right time...
ReadOur friends at SoundCloud embarked on a journey a few years ago that changed their system and moved it from a monolithic Rails application towards an ecosystem of microservices.
ReadLike it or not, meetings are an essential part of any project communication plan. They can be an excellent way to create common knowledge and a shared understanding of a subject, or even to make gr...
ReadTechnology is no longer an expensive monolith that needs to be overcome for businesses to succeed. In the emerging digital economy companies are learning new ways to leverage technology. They are r...
ReadSetting the Scene My team and I were excited by the prospect of adding fingerprint login to the iOS version of our banking App. It was something our users had been asking for. As a team, we wanted...
ReadI am the Managing Director of Thoughtworks Singapore. It has been 10 years since I came on board. It was very hard to imagine that a non-English speaking Chinese with no programming skills would jo...
ReadRetailers are whipping their supply chains to win the ecommerce game. What is the next frontier in the fast moving delivery space? In Delivery 2.0, our European Head of Retail Mark Collin noted tha...
Read“Don’t get it, don’t make it, don’t send it” is a slogan to emphasize the 'quality first' practice in Gemba Kaizen. It was first formulated by Masaaki Imai and you can read about it more in his boo...
ReadAnthropologist Amber Case argues the widespread obsession with screen-staring, button-clicking and tinder-swiping has turned us all into new type of human. In the award winning movie Her director S...
Read[Podcast] Does Product-Centric IT Need Projects and Programs?
ReadThe collaboration of a company and its multidisciplinary units has never been more crucial than it is right now. Everything we make today depends upon our ability to stay current, move nimbly, inno...
ReadDispatches from ParadigmShift Nashville I have seen the future and it works. – Lincoln Steffens, 1933
ReadThe Unfinished Business of Organizational Transformation
ReadI get to do lots of fun things as part of my day job at Thoughtworks. One of them is that I get to help out on the creation of the Thoughtworks Technology Radar as part of my membership of our Tech...
ReadOver the last eight years of my professional life, I’ve had the opportunity to essay different roles across local and international enterprises. While I was initially focused on different streams,...
ReadThere are times where you may not always be in control of the designs or interactions of a product you work on. A challenging situation, one that will make you a better designer.
ReadThis is the fourth of a five part series.
Read“Your build pipeline is a production system,” says Tom Duckering, lead consultant from Thoughtworks London. Tom gave the talk Securing the Pipeline together with Patrick Downey at XConf Hamburg.
ReadIt’s an ongoing argument in the industry with strong advocates on either side. Should designers learn to code to bring additional value to their work and projects? Or should they stick to being rea...
ReadTo brick and mortar or not to brick and mortar? On one hand, eCommerce born retailers from Casper to Birchbox to Zappos in the US and Pepperfry.com in India are rushing to open physical stores in e...
Read"I am large, I contain multitudes." —Walt Whitman, Song of Myself My super power is not being one thing, but many things. I am an example of the new fluid careerist. What’s a fluid career? It’s a w...
ReadIt can often be difficult to devise an appropriate strategy when it comes to testing on browsers and devices. Exhaustive testing of all browser/device combinations is an exercise in futility; we mu...
ReadFeedback is an important tool for any professional. If you are a Team Leader, giving feedback becomes an essential tool for your success. As a Team Leader, one of your most important goals is to he...
ReadEveryone knows that big cross-organizational change is difficult. However, not all organizational transformation is the same. This is particularly true for businesses looking to become fundamentall...
ReadConnecting the disruptor and the disrupted to accelerate innovation
Read“It’s our job as technologists to understand when to use which technology because even 30 years after the ‘No Silver Bullet’ paper there still aren’t any silver bullets in software delivery,” urges...
ReadBig banks and other financial institutions are still attempting wholesale Agile transformation by just hiring dozens of Agile coaches and embedding them in development teams. They are sorely mistak...
ReadPuppet Labs’ recently published State of DevOps report talks about how Continuous Delivery (CD) practices affect team performance, and specifically calls out trunk-based development as a leading in...
ReadDaniel Vacanti’s new book, Actionable Agile Metrics for Predictability, is a welcome addition to the growing canon of thoughtful, experience-based writing on how to improve service delivery.
ReadSometimes it seems Eric Ries could have saved himself a lot of trouble when writing The Lean Startup by just printing the phrase “fail fast” on a stack of post-it notes and sending them out to inno...
Read“Big Data” and “Data Science” are today’s business buzzwords. Many companies today are trying to modernize their data platform and enable their employees to monetize their valuable data, but most b...
ReadA Value-Driven Approach to Business Intelligence and Data Warehousing This article is the first chapter from the book Agile Analytics: A Value-Driven Approach to Business Intelligence and Data Ware...
ReadDo you remember that time at the end of a major release when you found yourself in a meeting room staring and delving into a long list of defects for hours? Did you groan when you were scheduled fo...
ReadThis is the third of a five part series. Read: Part 1 - It’s time to have a crisisRead: Part 2 - Follow the Product Home
ReadThe 1960s witnessed the creation of Global Distribution Systems. These are worldwide, computerized reservation networks that function as a single point access for reserving anything related to trav...
ReadOver the last couple of years, interest in Experience Design (XD) has exploded, yet few experience designers I have met have actually studied “Experience Design” at a tertiary institution. While ha...
There is a fair degree of disruption happening in industry around us. We see the effects in our interactions with friends, colleagues, vendors and service providers. The reasons for disruption vary...
ReadInnovation labs have become a mainstay in the retail scene. Seven of the ten US department stores by revenue set up a lab from 2012-2013. Why? Retailers need to change the way they do business and...
ReadIn the process of product delivery, we expect that everyone involved shares a common understanding - from user to stakeholder to analyst to developer to tester and to a user. However, we frequently...
(and why your marketing team might not be ready for it) Information can tell us everything. It has all the answers. But they are answers to questions we have not asked, and which doubtless don’t ev...
ReadTest automation is not a new practice. Most software teams are trying to automate testing in some way or another, especially as a replacement for long, manual regression testing cycles. If you’re a...
ReadPeople have shared plans with me on how to change and fix my life. I've heard ideas and suggestions for me to improve and make me successful. I've heard it all and I heard it before I could even sp...
ReadStarting a new job sometimes feels like a rollercoaster ride. The first month is always filled with countless impressions, ideas and new learnings. For me, coming from an old-fashioned, giant IT co...
Read“Lenses are a way to focus from a big data structure to a particular focus inside that data structure where you want something to happen,” explains Chris Ford, software developer and Thoughtworker...
This is part 2 of a series. Read part 1 and part 3.
ReadThe time it takes for an idea to get to market and add value can make or break an organization. In this two-part series, we look at how to radically reduce idea to market cycle time. First, we take...
ReadThis is the second of a five part series. Read part 1 here.
ReadIn the classic film "Modern Times", Charlie Chaplin’s Little Tramp character struggles to find his place in the newly industrialized world. As a worker on a factory assembly line, his work is repet...
ReadContent that is 10 times better than the best result that can currently be found in the search results for a given keyword phrase or topic.
ReadIn the face of industry disruption, incumbent organisations are starting to pay close attention to the techniques used by the disruptors in order to rapidly evolve and respond to change. What began...
ReadLike sweating it out with a personal trainer in the gym, retailers know they should spend time building their supply chain capabilities.
ReadOne of the worst phrases to hear in a meeting is “best practice." Some executives, especially those in large enterprises full of hierarchy, rules and rigid structure, feel the need to follow this d...
Read"Six degrees of separation" is the theory that that everyone is six or fewer steps away from any other person in the world. The theory was proposed by Frigyes Karinthy in 1929 and popularized in th...
ReadThe advent of the computer era is a major breakthrough in history. Mankind created amazing machines to handle the tasks our brains struggle with. Telling computers how to solve our problems has bec...
ReadRetail never stands still. When A&P invented the modern grocery store in the 1950’s, its rapid rise to prominence was eclipsed thirty years later by discount empires such as Kmart and Walmart, who...
ReadWhere do the boundaries of retail lie? This question has been on my mind a lot lately. With the proliferation of customer touch points and the transient nature of online buying behavior things are...
ReadJames Michener was a better writer than Ernest Hemingway because his books are longer. James Michener was a better writer than Ernest Hemingway because he could type 20 words-per-minute faster. Mak...
ReadYou are not a train, so don’t live your life running along tracks laid by others. Explore the world freely and discover as many possibilities as you can.
ReadThis piece is about making choices for software design. Particularly about larger systems which could potentially be separated into multiple deployables in the form of service endpoints. I won’t be...
ReadWe can’t separate the experiential story we create from the stories we’re immersed in. I was surprised how popular the 22 rules of UX (adapted from Pixar’s 22 rules of storytelling) has been. The ‘...
The acceleration of change impacts technology, consumer expectations, and economic models. Nowhere has this been so profound as in the decease in the lifespan of companies on the S&P 500, from 67...
ReadIdeally, user research and testing is conducted in person at a location where a person performs an action or task. There are multiple factors that affect user behavior. As a user researcher, you ne...
Imagine you are in a line at an airport, waiting to go through immigration. The line ahead of you is huge and there's only one (not very excited) agent serving that line. You're sweating, because t...
ReadThere is a story going around about data science that you’ve surely heard. It's the statement that 80% of the work a data scientist does is collecting, cleaning and organizing data and that only 20...
ReadI grew up in the planned economy of Communist China in the early 1980s. On my 5th birthday, my parents gave me my first food stamp and said “Boy, you’re old enough to go and buy soy sauce”. This mi...
ReadThis white paper is written by Dan McClure (Innovation Design Practice Leader, Thoughtworks) and Ian Gray (Director, Gray Dot Catalyst). This is the third of four contributions on the subject of 'I...
It is difficult to overstate the importance of data in today's economy. The tools we use and actions we take consume and generate a digital version of our world, all captured, waiting to be used. D...
ReadGrowing cabbage in Uganda, my home country, is pretty easy. All you need is a piece of land, know when it will rain, and plant your cabbage. The land is fertile with two rainy seasons so you can ha...
ReadPapertrail is an awesome log aggregation service we’ve used for long time. There are many ways to send logs to Papertail service, but we found the following solution is the most straightforward and...
ReadPopularized by Extreme Programming enthusiasts a couple of decades ago, the act of programming together with another developer on the same workstation gained massive adoption within Thoughtworks. N...
The Onshore Anchor is critical to the success of any distributed delivery team, as it plays a key part in helping to overcome the artificial construct that is having software development teams spli...
ReadIn this post, we interview management consultant and coach Johanna Rothman.
I’ve been a professional creative for quite a while now, a print specialist and concept guy, mainly working on business-to-business communications but with a fair amount of consumer-facing stuff al...
ReadThe word “hackathon” may conjure images of a group of programmers huddled around glowing screens, pounding out code 24-7 over a long weekend - empty Red Bulls and pizza boxes strewn about.
ReadThis is part 1 of a series. Read part 2 and part 3.
ReadWhile coding in XP ways for the past few years, I have realized that in any Agile project which crosses the one year mark, there is a definite chance that the code base is not as flexible as it was...
ReadWhat does it mean to be green in this day and age? We have moved a far cry from the lentil eating, hemp wearing eco-warriors of the late 80’s into a digitalised push button fulfilment economy – by...
Read“I’ve been a technical leader for eight years now and I guess I’m also still on my journey,” says Pat Kua, principal consultant at Thoughtworks and author of “Talking with Tech Leads”.
ReadRecently, I attended a talk on Enterprise Microservices Architecture by Darren Smith, a general manager for Thoughtworks, Sydney. The talk helped address questions I had about microservices archite...
ReadHow It All Began for Me It is hard to believe that I have worked for the same company for 23 years. A situation that is nearly unheard of in 2015 and nearly never in the technology industry. I am b...
ReadMany executives are getting tired of the “D” word. Yet, even longtime market leaders with a reputation for innovation-led growth are stumbling in the face of fast-changing customer expectations. Im...
ReadIn 2014, I helped an organization form and start a group of internal Lean-Agile coaches as part of an organizational transformation. Prior to that, I trained many people, coached many teams and fac...
ReadThere are innumerous ways to slip up when creating a user story. These can lead to implementation defects if not validated before development. Details that are apparently clear in the head of the B...
For any leader in business one of the most challenge aspects (and a question I get asked a lot) is how to manage failure — especially in large organisations? Typically, workers within organisations...
ReadRecently, Steve Blank, a luminary who developed the Customer Development methodology, a precursor to the Lean Startup movement, said that organizational debt is like technical debt in software but...
ReadPeople think they are good listeners, but the fact that almost every project suffers from miscommunication proves they are not. It took me eight months of being a consultant to realize that. Hopefu...
ReadIn October 2010, under the heat of the mid-afternoon sun, a 27-year-old woman presented to a small hospital in the rural town of Lacolline, Haiti. She had lost consciousness shortly after falling i...
Read6 tips for navigating a graphical career in a user experience world.
This white paper is written by Dan McClure (Innovation Design Practice Leader, Thoughtworks) and Ian Gray (Director, Gray Dot Catalyst). This is the second of four contributions on the subject of '...
ReadThe Apple Watch has arrived! Will this fundamentally alter the future of wearables? Will this be the catalyst that doubles Apple’s stock price? Will this be the gadget that finally makes mobile wea...
ReadThere is a difficult job ahead: Global advances in technology development, falling barriers to market entry and an explosion in the number of creatively empowered individuals drives the spread of a...
ReadThoughtworks is a global IT consultancy company, present in 13 countries around the world. We are close to three thousand people strong in more than 30 offices. A part of our mission aligns with so...
ReadAt the beginning of my IT consulting career, I thought my purpose was to solve technical problems. I thought that people -- especially business people -- knew exactly what they wanted and why. I th...
ReadThe Evolution of TDD
ReadAm I tall enough?
ReadA few weeks ago, I went whitewater rafting on the Nile in Uganda. My crew was given a choice of “wild or mild”. Our crew of nine, led by our master oarsman and rafting guide Jeff, chose wild.
ReadYou can read Part Two of this series here. This is the scene; on one side, we have the Android platform developers and on the other, the hackers. Just as with any software system, Android has its l...
ReadAt a recent Microservices Meetup in NY, Michael Bryzek and Adrian Cockcroft discussed their extensive experience with microservices.
ReadBecoming a Tech Lead is a tough transition for any developer, because only part of the skills and experience you had as a developer prepares you for the expectations of a new role. Instead of simpl...
Perhaps nothing better defines our current age than to say it is one of rapid technological change. Technological improvements will continue to provide more to individuals and society, but also to...
ReadTo ensure the product being built is usable, with reasonably acceptable performance, we need to ensure the product is designed, built and validated from each of these Non-Functional Requirements pe...
ReadIn reference to the old Fable of the Roasted Pigs, Gustavo F. J. Cirigliano wrote...
ReadWhile User Experience is generally regarded and defined for the web, it really appears all around us. Driving to work is an experience, as is boiling a kettle, even sitting on a chair is an experie...
Development team level agility is relatively well understood. Better engineering techniques and delivery process allow us to achieve greater performance at the level of development teams. However,...
There is a Chinese phrase - 扬汤止沸 (yang tang zhi fei) - which means to stop water from boiling over by skimming it off the top and pouring it back. The underlying meaning is that you think you are s...
ReadA year ago I was asked to coach someone in the office. My first reaction was to run away! I was overwhelmed at the thought of being responsible for someone’s development and career even though I wa...
ReadBusiness leaders are feeling under fire. As competition heats up, they must create stand-out digital experiences and engage customers across digital channels . But creating the software that brings...
ReadDo you have a great idea for a product that could make millions? Chances are the answer is yes. Everyone has a great idea up their sleeve. But not everyone has made millions of dollars from them. I...
ReadA number of years ago in Atlanta, GA my wife and I went to purchase a chair for our living room. We shopped around and ended up at the Chair Warehouse (fictitious company). We wandered around a bit...
ReadWealth, asset and investment management firms are experiencing record results. In 2013, assets under management grew to a record $68.7 trillion, while operating margins grew 39%. Things couldn’t be...
ReadNearly a quarter of American workers work from home at least once a week, and that number is expected to continue rising. But is working from home actually productive? Definitely, say many studies:...
ReadIn my previous post, I argued how IT has become strategic owing to the demands of a digital business. Strategic IT cannot justify itself with IT metrics such as velocity or even with delivering to...
ReadThe potential for wearable fashion is
ReadInnovation is losing its luster. I see it in meetings and conversations every day. After years of being the darling of leadership gurus, the craft of creating original value is facing a growing ske...
Read“We’re concerned that people see this hype in the marketplace and they see [the Microservice] style of architecture as a panacea. So they might jump into it more quickly than they are actually read...
ReadPixar’s 22 rules of storytelling adapted for UX — because both are about creating great experiences.
“Alone we can do so little. Together we can do so much” - Helen Keller This quote came to be very true for five of us when we put together “DevOps 101” Workshop for vodQA Bangalore’s “Push the Enve...
ReadOn several occasions I’ve witnessed companies, who have decided to develop software using agile methodologies, view the QA role in teams as basically a waterfall tester who is involved with automat...
ReadIn my role at Thoughtworks, I assist enterprises by driving data-driven approaches into their operations, developing market-aware products that learn from data, and encouraging data-smart cultures...
ReadI’m often asked, “How do you set priorities in an agile environment?” The situation behind this question is usually, “We suck at setting priorities.”
ReadIn the Beginning... ...there was no inheritance and no composition, only code. And the code was unwieldy, repetitive, blocky, unhappy, verbose, and tired. Copy and Paste were the primary mechanisms...
Read‘Prioritisation’ is a concept that product owners and business stakeholders often have issues about. I asked myself why and came up with only one answer - “Fear of not getting what they wished for...
ReadThe ‘text to get’ model is set to change the way we shop. It’s simple; send a text of what you want and when you want it. An associate will confirm your order and it’s on its way. Great examples in...
ReadIn Building Microservices, Sam Newman explains why services choreography may be a more appropriate integration model for supporting complex business processes across domains. In this article, I wou...
ReadWhen armed with an abundance of ideas, how do you recognize the valuable ones? The ideas that are worthy of being picked out and worked on to explore their potential business impact? Thoughtworks’...
ReadAn area of constant debate in the software industry revolves around automation of tests and who takes part in their design, creation and maintenance. There are many blogs on the subject about who w...
ReadAre the forces behind digital business, just one more wave of technology fueled change or is today’s business environment fundamentally different? If different, what are the critical capabilities r...
ReadLiving and working across the world brings many pleasures. “Travel opens your mind”, they say. What makes you want to close it again and throw away the key is having to design for all the world's l...
ReadThe moneyed world is an increasingly digital space. We spend a lot of time interacting with different digital screens—smartphone, laptop, tablet and watch. Then we have the more traditional view-on...
ReadThoughtworks India, its employees and leadership, believe that maintaining a free and open Internet is essential for the continued growth of India’s Internet ecosystem. Net Neutrality is an anti-di...
ReadThis is the last article in a four-part series, where the authors share their experiences and insights on ushering technology-fueled innovation in incumbent financial services organizations. Here a...
ReadWriting a well-crafted business case may be key to securing funding but it has little impact on whether your initiative succeeds or fails. A clear product vision, strategy for testing it and knowin...
Read“Should testers be technical?” This is a frequent question especially in the last decade, as the Agile approach has been adopted by more and more organizations, and people agree that tester have to...
ReadToday, constant innovation defines our marketplace. Businesses must respond to customer expectations for better digital experiences. How do leading organisations launch successful new products and...
ReadI don’t want a job without psychic income. Chances are if you’re creative, energized by change, and excited by the unexplored, neither do you. If there’s one thing I learned in five years of PhD re...
The key objectives of Organizations is to provide / derive value from the products / services they offer. To achieve this, they need to be able to deliver their offerings in the quickest time possi...
ReadEnterprises of all sizes have confused novelty for innovation. Innovation institutes change: changing the offering, changing expectations, even (for the lucky few) changing the game. Novelty’s only...
ReadNew Technologies, New Methods: Closing the Feedback Loop in the Internet of Things. The Internet of Things is accelerating rapidly, and bringing with it a wealth of opportunity. Though many focus o...
This is the third article in a four part series, where the authors share their experiences and insights on ushering technology fueled innovation in incumbent financial services organizations. Here...
ReadUX designers, we need to change the way we work. We need to stop wasting so much time. We have a well-deserved reputation for retreating to creative studios for lengthy design phases - only choosin...
Boyhood, the movie everyone was talking about at the end of last year, and which took Best Picture at the Golden Globes, helped me understand some key Lean concepts as well as the importance of tak...
ReadHave you thought about attaining continuous delivery in your project? And how about continuous delivery with a sometimes broken build? It may sound dangerous, but well, it's actually not the end of...
ReadThis article was originially published in the e-Health magazine in its March issue. It featured a story on the implementation of a Hospital Management and Information System by Thoughtworks at Jan...
I love stupid dreams. I’m in love with the dreams that begin with “I know this is stupid but, what I’d really like to do is …”. I love dreams of unexpected possibility. You should too, because soon...
ReadWhile there is much talk about collaborative and interdisciplinary teams, many organisations still support a model of 'design for' rather than 'design with'. User experience matters are for designe...
This is the second article in a four part series, where the authors share their experiences and insights on ushering technology fueled innovation in incumbent financial services organizations. Here...
ReadThis is the second article in our new series where Dan McClure shares his experiences on what is driving our new innovation-fueled economy. Here is the first article in the series.
ReadWorldwide, girls and women face many challenges to live safe, free, financially independent and socially empowered lives. Safe spaces are physical or virtual places where girls and women can seek s...
ReadThanks to the rise of lean thinking and increased capabilities brought by User Experience Design practitioners, the user experience of mobile software, particularly for consumers, has made great st...
In our world today, the power of words and effective communication cannot be overemphasized.
ReadThis white paper is written by Dan McClure (Innovation Design Practice Leader, Thoughtworks) and Ian Gray (Director, Gray Dot Catalyst). This is the first of four contributions on the subject of 'I...
ReadTightly coupled software presents the biggest difficulty when teams are looking to extend or change systems. As systems get larger, coupling limits the scope of change and self perpetuates. The eas...
ReadThis white paper was written for and launched at the eHealth HealthCare Leaders Forum held in Gurgaon, India on the 12th of March, 2015. Summary:
ReadLiberate teams from the annual budget cycle The use of the traditional annual fiscal cycle to determine resource allocation encourages a culture that thwarts our ability to experiment and innovate....
ReadWhile facing the challenges of doing business in Brazil, such as logistics and transport, tax burdens, regulatory environment, among others, Brazilian Retail has been very creative and innovative....
ReadIn any project lifecycle, our goal should be to automate all the activities that are repeated while creating and maintaining the system. The practice of ‘Ruthless automation’ is apt to automate suc...
ReadLuca Bastos, lead consultant in Brazil, died at age 69 Last Sunday (8 March), we lost one of our greatest teachers. Luca Bastos, our consultant leader in Brazil, died at age 69 in Sao Paulo. A born...
Read“Microservices are the first post DevOps revolution architecture," says Neal Ford, Architect and Meme Wrangler at Thoughtworks. I had the chance to record a 22 minute interview with him, where he e...
This article was written by Laura Schwecherl from Possible. In August 2014, Thoughtworks partnered with Possible to implement Bahmni as the Hospital Management System in the hospital that they run...
ReadI had written an article posted on Thoughtworks Insights in 2010 on my thoughts on the Future of Test Automation Tools & Infrastructure. Sometime in mid-2014, I started thinking about how the curre...
ReadThis is the first article in a four part series, where the authors share their experiences and insights on ushering technology fueled innovation in incumbent financial services organizations. Here...
ReadAs a business analyst I work with developers, quality analysts, experience designers and product owners. Each of us bring specialist skills to the mix. We approach problems with different approache...
I recently interviewed Sam Newman, author of Building Microservices, and James Gregory, Thoughtworks Australia's technical market principal, on deploying and operating microservices. This is a topi...
ReadOur current Internet doesn't have much in terms of security when you look at how our computers communicate with each other. The most widespread technology for securing communication is called Trans...
ReadThis article might help you choose the right provisioning tool if you are looking to migrate or build complex infrastructure on AWS.
ReadAs someone with several years of experience in Human Resources, my job at Thoughtworks was quite different from the usual. For instance, we don’t like to call it “Human Resources”, because we don’t...
Read"Curiosity!" - The word I connect with the most and one that motivates me in life. Right after finishing an engineering degree in computer technology, I joined Thoughtworks as an application develo...
Nobody intentionally erases the memory of when you first fall in love. In my case, it was love at first sight. I was only 19 years old. It was when I stepped into a bank, in the interiors of Uganda...
ReadBresicWhitney is a lifestyle property group serving modern buyers across inner Sydney, Australia. They saw an opportunity to shake up the real estate industry in Australia. They had an idea that wo...
ReadWhat we’ve come to call loyalty is badly broken. Businesses have let themselves slip into a mass-market definition of loyalty that isn’t pretty. We foster fear and pander to greed all the while pre...
ReadIn past few years, it has become quite common for software development teams to be distributed across time-zones and comprise of multiple vendors with 50-100+ people. Agile practices encourage in-p...
ReadSo what makes a good UX Designer? It’s a question that I think about a lot (and hopefully, if you are in the UX field, you think about it too). Because the field of User Experience is relatively ne...
Things were as usual
ReadI constantly hear how enterprises are poor at innovation, bad at product development and unresponsive to business change. So it begs the question, why do so many organizations get it wrong? And wha...
ReadThe Next Big Thing You have likely heard by now of the Internet of Things (IoT), and perhaps, too, of the Quantified Self (or QS, for the hip). They’ll be all the rage soon, and are premised on the...
ReadAs I watched some of my fellow travellers absent mindedly throw garbage out of the window on a recent train journey, I struck a conversation with them to understand why cleanliness awareness campai...
ReadCross-disciplinary exploration and good times My co-founder Kent Rahman and I kicked off Hardware Hack Lab about a year ago - and the energy just keeps building and building. Those of us running th...
ReadWhile working with agile teams - do you constantly fear that your team will soon become a self driven team and will no longer need you? Is it always your worry that your agile team will stop giving...
ReadIn the two and a half years that I have been at Thoughtworks, I have been part of three different projects and have worked out of three locations. My current project team is the biggest I have ever...
ReadI spent the days between Christmas and New Years in Hamburg, Germany at the Chaos Communication Congress. I had a fantastic time as usual, and there were a lot of great discussions and talks. I wan...
ReadIn January 2014, I began my journey at Thoughtworks Quito. Prior to that, I was a journalist who never really enjoyed technology. However, when I worked as a writer for a tech magazine, I got absor...
ReadWhat if there were no more stores? Would everything be sold online and the streets be choked with UPS trucks? It's unlikely. Few major transformations are so neat and tidy.
ReadJoining strategy together with the execution of the right solution challenges most teams today. It’s difficult for many reasons. Defining a strategy is not a static exercise. Predicting the future...
ReadNgaji gurrijin! [Hello Everyone!] In late 2014, our Perth team delivered a mobile language app called Yawuru Ngan-ga for the Yawuru indigenous community from Broome in Western Australia. We open so...
ReadWhen you work at Thoughtworks, it is tough to miss references to Jan Swastha Sahyog(JSS), a voluntary, non-profit, registered society providing low cost preventive and curative health services to t...
ReadHow often have we been through a pairing experience that we felt was really productive and rewarding, from a professional and a personal point of view? We can also think of many other times we were...
ReadPeople new to leadership quickly find themselves having to deal with all sorts of questions. As a new leader, how better to show that you are the right person for the job than by demonstrating your...
ReadAgile gave us a set of principles that allowed us to build projects in an iterative fashion and respond to change. The benefits of using agile practices over waterfall practices are well known and...
ReadHaving worked on consulting engagements for a fair amount of time, I have realized that consulting is both a science and an art. The science lies in the domain knowledge or the ‘hard’ skills. In my...
ReadThe situation: As a multi-tenant cloud service, Mingle uses ElasticSearch as its search facility for card, page, and murmur content, indexing all content to a single ElasticSearch node. However, a...
ReadThe word “technical support” has a slightly negative connotation in the developer community. Most think of it as an arduous drag involving looking through piles of logs and stack traces, and taking...
MongoDB is one of the most well-known NoSQL solutions in the industry due to its high performance, availability, scalability and ease of operations. But it can also be an important tool in enabling...
I love doodling, I always have. I used to doodle everywhere. All the rear pages of my books used to be messy with my drawings. Our education system focuses mostly on getting the best out of the stu...
ReadIdeation We all get great ideas. Some ideas work, while others don’t. Have you wondered why those ideas don’t work? Based on my experience, a good number of my ideas didn’t work because I was unabl...
ReadOne of the key objectives of a project inception is to collect requirements collaboratively. But, many times, it is difficult to decide where to start and what to focus on. Story mapping is an enga...
ReadCommunity Building at Thoughtworks isn't just limited to technology. We want to be the glue in bringing together change makers from all walks of life who want to make positive impacts on society. O...
ReadAfter one year of working as a consultant at Thoughtworks, I’ve seen many colleagues stand out in projects. This is regardless of their technical knowledge or their time spent in the company. I’ve...
ReadThere is the world, then there is China. China is not often seen as a player in the field of innovation. Manufacturing plants with cheap labor is the stereotype when we think about the country. The...
ReadWe live in one of history’s great eras of opportunity. In the years ahead incredible things will be done in the name of innovation, ultimately replacing an economic system that has been the foundat...
ReadDo you happen to encounter the following challenges in your agile delivery project?
With the New Year approaching, the Insights editorial team is thrilled to announce the top technical content from 2014 as well as editor's choices from our Technology, Software Testing and Continuo...
ReadAgile - look up this word in any dictionary and the meaning you’ll find is something along the lines of "able to move quickly and easily”.
ReadIn the first article in this series I introduced the concept of the ./go script, a unified interface to all the dev tooling on your project. In this article I'd like to talk about one of the most i...
ReadMy colleagues Aaron Sachs and Anupam Kundu recently posted an article with the provocative title, “Is it Time to Fire Your Product Manager?” You should read it if you are curious about the pressure...
Read“Change is difficult. Not changing is fatal” - William Pollard Being an Agent of Change As part of my attempt to deepen my understanding on the experiences Thoughtworks wants to provide to its clie...
If you’re here, you might have come across our three pillar model. As Thoughtworkers, we strive to achieve a balance between running a sustainable business, bringing passion for software to work an...
ReadJulian aims to find and apply ways to make technology useful and adapt to the needs of users, rather than expecting people to cope with poorly designed software or technology. He also focuses on im...
ReadLife as a STEP Intern at Thoughtworks is full of learning opportunities. STEP is a two-year intensive entry-level programme for polytechnic diploma holders(10+3) such as myself. We intern at Though...
ReadAfter more than 30 years as a developer, architect, and consultant, including nine years running my own consulting and custom software development company, it was time for a change. So I started lo...
You probably know the story: 13 years ago, 17 people gathered at a ski lodge in Utah to discuss software development and the direction the industry was taking, and the Agile Manifesto was born.
ReadRecently, Hamburg played host for our Global Experience Design summit, an internal event attended by Experience Design Thoughtworkers from all over the globe. We thought it would be fitting to use...
Mobile outreach is becoming an essential part of every organisation's digital strategy. Mobile product owners are losing sleep over constant churn of UI refinements, OS releases and additional hard...
During delivery of a product, there are times when I check the board and think "Ok, all is in hand with the stories in play. Great, I can start to focus more to the left". By 'left', I mean the Ana...
ReadThis short article was written in order to share that there are patterns and tools that, when combined, can provide automated tests with high business value and low cost in terms of code maintenance.
ReadManaging the backlog is an important aspect of a functional team. It helps keeping a sustainable pace of relevant and good-quality deliveries. But sometimes you realize your backlog just became the...
ReadThoughtworks tends to be a bit of a community magnet for technologists. Be it our open office space or the fact that we like working on cutting edge software technology, or that we employ smart peo...
ReadHave you ever wondered what Agile Analytics and Big Data is all about? I did this summer. So I took the chance to interview Ken Collier about Agile Analytics during our North American Away Day. Ken...
Background This is a story of my experience, albeit a very short one, of how testing in the oncology treatment domain transformed me. I hope it will inspire you too, to be better, to do more - rega...
ReadImagine a project where the "deliverable" is a baby. Once a woman gets pregnant, the delivery time is extremely predictable, right? 9 months, on average, with some slight variations, of course, aft...
ReadDo you prefer omnichannel or multichannel? Edutainment or interactive media? Native or hybrid? Applepay or CurrentC? E-comm/M-comm/M-POS? The world is now so heavily populated by digital acronyms,...
ReadHealthHack 2014: The Story of a Bar Chart
ReadThe Developers Conference (TDC) is a traditional IT event in Brazil, with editions in Florianópolis, São Paulo, and Porto Alegre. The conference became popular not only because of the high quality...
ReadIdentifying and Grouping Issues for a Reverse Retrospective In my earlier post, I described how teams might have many known and recurring issues that are not addressed through a regular retrospecti...
ReadEverybody knows why innovation is tough for large organisations. All the literature is the same, from Clay Christensen to the latest business magazine.
ReadHands-on user research and app testing helps software delivery teams shape the design path for mobile health (mHealth) solutions. Thoughtworks teams working on mHealth solutions throughout the Glob...
Many of the optimizations and enhancements that online retailers make to prepare for the peak season are useful year-round. Here are 6 ways that tech has changed holiday shopping. 1. Ship From/To S...
ReadReverse Retrospective Whether it is a project rescue, a team under delivery pressure or a realization that your standard Agile rituals are not working, a Reverse Retrospective helps create solution...
ReadThis article explores a simple, cheap and effective way to reduce your organisation’s compliance risk when dealing with encryption software. Snowden’s revelations confirmed that the “Five Eyes” pow...
ReadData Science is rapidly growing into an interesting and diverse field encompassing a mixture of deep specialization and broad applications. As we work to define this field it is important that we a...
ReadNovember’s topic at the Mobile Monday Kampala event could not have come sooner considering that the Ebola epidemic has ravaged the three western countries of Guinea, Liberia and Sierra Leone. Sadly...
ReadMany retailers today have embraced the slick combination of data and customer experience to join the pack of leading innovators in customer experience. But there are still many retailers trying to...
ReadIn September 2014, Thoughtworker Pamela Mori attended the Strange Loop conference in St Louis, US, to talk about emerging languages, libraries, web and topics around the technology industry. “The c...
ReadYou know the feeling: stories seem to be taking just too long to be completed, velocity seems to be always just below what you expected, and you're not sure what to do about it. Pressure starts to...
Read“Black Friday” is the day after Thanksgiving in the United States. That's the day that most people are off work and starting to think about Christmas. It's also the day that many brick-and-mortar s...
ReadAccess to information strongly depends on people’s socio-economic status. Although this seems to be a worldwide problem, it's even more pronounced in the Global South (GS). Underprivileged communit...
ReadWorking in a large team presents its own set of challenges, more so when the team is distributed. One such challenge is to retain agile practices that provide actual value, over those that are enfo...
ReadJust a few days ago, Airtel announced plans to offer its mobile users free access to certain specific Internet services (such as Facebook, Youtube, Snapdeal, Makemytrip and Twitter) for a limited t...
ReadImagine you’re surfing through the web and all the pages show you the wait spinner for 15 seconds. How long would you continue to surf without losing your patience? How long until you move to doing...
ReadIt is common for agile teams to adopt a number of ceremonies, and usually they are chosen by team members.The purpose of each ceremony is specific and I shall now explore Retrospectives and the rol...
ReadImagine yourself as a taxi driver, waiting at the front of a taxi rank for your next fare to who knows where. You've been in the business a long time and the city's streets feel like old friends. A...
ReadAt Thoughtworks, most of our projects begin with an inception where all the stakeholders in the project get together to analyse and start the discovery phase of the project. It’s usually done in or...
ReadTo mark Ada Lovelace Day, Thoughtworks offices around the globe came together to celebrate women’s goals and accomplishments in Science, Technology, Engineering, and Math (STEM). We had events span...
Service companies often find it hard to instill product thinking in teams. People working on software applications believe that they are only on a temporary project - that could range from a few mo...
ReadDo you know what makes you want to go to work, even when the work’s not great? Do you know what keeps you strong when all tests are failing and people constantly ask you what’s going wrong? Well, I...
ReadPair programming has a lot of known benefits, but is it always the easiest way to get work done? Is your team on the verge of adopting pair programming? In this post, I want to talk about my experi...
ReadMobile is rapidly taking over desktop as a channel to reach customers. In fact, according to Mary Meekers’ 2014 Internet trends, Internet traffic from mobile devices is up from 14% in May 2013 to 2...
Read"Innovate or die” is the mantra of successful companies. So how can we build innovation into our product development process? By combining design thinking, lean startup and agile we get a recipe fo...
ReadOur motto is Thoughtworks meets Berlin at Werkstatt. As part of expanding our presence in Germany, Thoughtworks has opened an innovation centre in Berlin called Werkstatt. Werkstatt means workshop...
ReadAustralia’s Workplace Gender Equality Agency recently launched a campaign focused on fixing the pay gap between men and women. This is on the back of news in August 2014 that the gender pay gap in...
ReadWe were excited to contribute to San Francisco’s booming technology sphere with our bi-annual TechRadar event in the heart of the Financial District.
ReadMy step-dad is a cabinet-maker by trade. We chat about his work from time to time. I've often been struck by the similarities between building furniture and building software. Take tooling for exam...
ReadJournalist Barrett Brown will be sentenced on 22 January 2015 in Texas.
ReadMuch has been said and written about how the world is moving towards online retail and the imminent demise of ‘brick and mortar’. With the forecast of online retail to reach $306 billion in the US...
ReadOrganisational agility has been a hot topic for a long time. In the South African context, financial institutions have made enormous strides in improving banking, in spite of a very strictly govern...
ReadThe Australian Senate Inquiry into the comprehensive revision of the Telecommunications (Interception and Access) Act 1979 is the only public Inquiry to have been held in Australia since revelation...
ReadAbout the Project: Imagine a project that’s eight years old. No matter what language or framework used, the code is very likely to be hard to maintain. The things that we take for granted now didn’...
ReadThe numbers are in and analytics speak volumes. First the good...mobile usage in Canada has increased exponentially in the past year. Not surprisingly, the growth is strongest among the Millennial...
ReadAs an Experience Design consultant at Thoughtworks, I spend time with all kinds of product teams. Often I find they already have a list of features they want to build and are just looking for some...
The question isn’t whether or not to use data science; we are living in the world of Big Data and those unable to adopt these approaches will be rapidly left behind as numerous studies show1. The q...
ReadUm projeto ágil é conduzido através de entregas rápidas e frequentes. Um projeto bem executado coloca ênfase em entregas de valor de acordo com objetivos de negócios e os usuários de destaque. Proj...
ReadChris Thelwell is the Winner of the F1® Connectivity Innovation Prize 2014.
ReadPart 2 of Python Working Environment. For ways to set Python Working Environment, check out Part 1 here.
ReadI’ve worked with what I consider to be good software programmers but are they really good programmers? What makes them so good? (and maybe, are they just average?)
ReadProduct Managers are a hot commodity these days. Whether you are an industry behemoth or a fledgling up-start, talented Product Managers can make the difference between driving sustainable growth o...
ReadFor those starting in Python, setting up Python Environments in Projects could prove to be tricky as there are a lot of tools and terms in the Python ecosystem to be familiar with, in order to unde...
ReadScope is best defined as the most valuable product/functionality that can be delivered within the constraints of a project or a business. It is not an absolute entity like time or money. It is subj...
ReadSelenium as a technology is now 10 years old. Thoughtworks is proud to have created and open-sourced what is now the defacto-standard for cross platform cross browser web-app functional testing. We...
ReadWhen I wrote Patterns of Enterprise Application Architecture, I coined what I called the First Law of Distributed Object Design: "don't distribute your objects". In recent months there's been a lot...
ReadIt’s something we always say to ourselves before we begin to tackle a giant problem, “Let’s sketch it out.” And we do. But sometimes we lose sight of the beginning because we are so preoccupied wit...
ReadPracticing Hypothesis-Driven Development is thinking about the development of new ideas, products and services – even organizational change – as a series of experiments to determine whether an expe...
ReadContact Centres deal with a lot of challenges. Is it possible to create a contact centre where callers feel valued and employees enjoy going to work? And can this be done while moving the key metri...
ReadOn 23 and 25 September Thoughtworks hosted the first edition of XConf in Europe. XConf is a one-day conference that showcases the latest thinking from Thoughtworks and friends on a broad range of t...
ReadPair programming has been used by software developers in most progressive software companies to help churn out quality products and ensure that context is shared across the teams. For the uninitiat...
ReadOver the last few years we have seen the rise of a new type of databases, known as NoSQL databases, that are challenging the dominance of relational databases. Relational databases have dominated t...
ReadThree Ways Retailers Can Strike A Balance Between Marketing And IT
ReadIntroducing Madyondza, the Johannesburg meetup with the goal of localising world information and digitising African knowledge. The name The name “madyondza” is a Xitsonga word for “first child”. Sp...
ReadI met Alaa Abd El Fattah in May 2013 in Cairo. This was about two years after the initial revolution occurred that removed Hosni Mubarak from power, and nearly a year into the presidency of Mohamed...
ReadAre Microservices gaining momentum? Looking at the interest in Microservices in Australia at the moment, it is evident that this approach to Service Oriented Architecture is making waves.
ReadOur email infrastructure is flawed. We need to reconsider our approach to email to make it safer - and easier. Most people think of email like sending a letter in the post, a person-to-person commu...
ReadThe design and technology world is full of systems thinkers — people who see patterns and interrelationships, who look beyond symptoms to identify root causes, who strive for holistic, long-term so...
ReadWhen a bright new technology appears, it sometimes fascinates us and makes us think that everything is possible.
ReadI know a certain developer whose level of anxiety rises to disproportionate levels when his test coverage report returns a less-than-100% coverage. Whenever this happens, he will fiddle with his te...
5 Tips for New iOS Developers Swift is the future of development on Apple’s platforms. Any developer interested in mobile devices would be well-served by learning this exciting new language. For de...
In many societies, there is an expectation placed on a woman that once she is married and has children - she must reconsider her career path options. It is considered the natural order of things fo...
Building software is something that your business needs to do well. You see more revenue moving through digital channels and you’re starting to realise that this trend will continue. Your company’s...
ReadThe role of epics in agile analysis
ReadPeople around the world understand the battle for net neutrality as a defining moment for the Internet. Thoughtworks is joining Big Telecom vs. The World, a global effort of more than 50 groups in...
ReadAn Interview with Mark Collin, Thoughtworks EU Head of Retail
Conway's Law states that "organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations". Melvin Conway coined this a...
Working with a distributed agile team was a first time experience for me, and one that came with very interesting challenges. The most obvious of these challenges was of course, communication. The...
ReadIt was a sunny Thursday afternoon. An intrigued, but slightly dubious Technical Architect, Dan, left our Thoughtworks presentation. Could Clojure be used to build the bespoke CMS? Is it too bleedin...
ReadIn July, the third edition of Recife's Campus Party took place over two days, giving the local tech community an opportunity to interact with Thoughtworkers and discuss the ideas that were featured...
ReadThe web has come far from the days of AJAX polling to where the browser constantly polled the server for updates. In general there are a few ways to get a message from a server to a browser, each o...
ReadGovernments collect and publish enormous amounts of data, but much of that data isn't accessible or promoted openly to the general public. This is often because governments have limited resources w...
ReadIn July, we hosted the second event in the Women’s DIY Series: Learn Together, Develop it Yourself. We were thrilled that more than 30 women from all different professions and various levels of pro...
ReadMy interview today is with Michael Hunter, a senior software developer, who’s been with Microsoft for 14 years now. He helps the teams evaluate the quality of their products. When he’s not at work,...
On the back of my recent post, Delivery 2.0: Blurring the Lines Between Retail and Delivery, the next industry about to have its moment is quite clearly Retail Banking. Why?
ReadSince the time Mingle was first released as a SaaS product, it has gone through a lot of changes. Most of those changes have been towards enabling Mingle to work in distributed environments on the...
ReadThe Internet, technology devices, and other platforms are all an effort to automate processes in the name of making life easier. For example going into a library to borrow a book is now a much less...
ReadPizza has long been the fuel of meetups, parties, and lazy fridays. But combine it with a complex technology project that integrates across 13 systems and core apps and you have yourself a supreme...
ReadOne of the most asked questions I get from clients is “what is value” or “how do we measure value.” Interestingly, I ran my poll on the Scaling Agile To do List and it appeared as a favorite there...
ReadRails Girls has been empowering women since 2011 in many cities around the world. Each event has it particularity and experiences to share, experiences valued, to bring more people, increase the aw...
ReadIn July, the Electronic Frontier Foundation (EFF) and a team of Thoughtworkers joined forces to build an encrypted router software as part of efforts to defend the Internet from surveillance overre...
ReadWhile there is currently no official Black Girls Code (BGC) Chicago Chapter, Thoughtworks has partnered with BGC in the past to host events. This year, Thoughtworks Chicago partnered with Englewood...
ReadSuccess for retailers in the next few years is going to be defined by “Retail Agility”, the ability to take advantage of the emergence of a plethora of new markets, channels, products and customer...
ReadThe next horizon is extending agility from basic software delivery to continuous delivery and into the business itself, utilizing the advances in delivering software features early and often into a...
ReadAs humans, we navigate our lives largely by the recognition of patterns. These patterns include the sound of a mother’s voice, the appearance of a dangerous animal or poisonous food, the familiarit...
ReadWe are often taught to see prejudice only in individual acts of meanness, not in invisible systems conferring dominance on the privileged groups. So one of the great privileges many of us have is t...
ReadAre you solving problems that don’t exist? It’s number two in our list of nine major risks to innovation. Being successful at innovation requires an understanding of the identified risks and having...
Read“The key abstraction of information in REST is a resource. Any information that can be named can be a resource: a document or image, a temporal service (e.g. "today's weather in Los Angeles"), a co...
ReadMost software development teams break work down into four distinct phases: Analyze → Develop → Test → Release. As projects grow in scale, traditional development teams grow each of these phases wit...
ReadArticles are written, communities have been started, forums have been organized, and organizations have taken steps to bring women into the technology space. But there is always more to do. When a...
ReadAgile Testers are often known as Quality Analysts (QA), Software Engineers in Test, Test Engineers and QA Leads, among other variances. I've been working as an Agile QA for a while and I would like...
ReadRetail has already been transfigured as an industry. Since the early 2000s with the growth in online and e-commerce, to the current state-of-play with both online and offline now merging towards a...
ReadTechnovation Challenge encourages girls who are in primary, secondary and higher education to create, develop and launch a mobile application that can solve problems related to their communities. T...
ReadThoughtworks Joins Dozens of Groups, Companies Praising President Obama's Net Neutrality Statement Dozens of advocacy organizations and companies, released a letter on August 8, 2014, to President...
ReadIt’s not enough to have a “good” idea; you have to have one that “sticks.” “By ‘stick’ we mean that your ideas are understood and remembered, and have a lasting impact—they change your audience’s o...
ReadCustom software is a competitive advantage. At Thoughtworks, we build bespoke software solutions that bolster our clients toughest challenges - helping them get ahead of the competition, and stay t...
ReadWhen you’re driven by the enthusiasm of having a good test coverage for your application, you automate the entire workflow**. As a result of this, the test-suite becomes huge and the safety net of...
ReadCulture is important. It’s how we carry out our practice of software development. One of the great things we do to transmit our culture is through maxims we call laws. For example, Parkinson’s Law...
ReadDesigning for mobile is different, and it will continue to change as modern mobile technology progresses at a pace that’s hard to imagine. As technology enables new ways of engagement - and culture...
ReadThere are no two ways about it, retailers must innovate in order to compete and succeed in today’s competitive environment. Innovation can mean the difference between being a market superstar or be...
ReadTypically, distributed teams have constraints in collaborating face-to-face. I’ve been part of a distributed agile team for quite some time now. My project is distributed across two countries - Ind...
ReadOver forty members of the San Francisco developer community headed to Thoughtworks’ SF office on July 8 for an unusual task -- hacking the World Cup.
It happens to the best of us - one minute you're happily coding away at your app, and then the next, for some reason, you now have to run your app's functional tests with Internet Explorer (IE)! No...
ReadMore than 160 Australian executives attended Thoughtworks Live 2014 in Sydney and Melbourne on the theme ‘Customer engagement’. Speakers from leading organisations, including Woolworths, Vodafone a...
ReadIn every project, these questions come up - what kind of automated tests should we write? What is the right level of testing? How much of test coverage is “good enough”?
ReadIn the Charity sector, a website’s improved user experience aimed at the target audience can dramatically boost online fundraising, recruit support, and share the charity’s message more effectively...
We all use technology in our lives today. For some, it’s a lot more than the others. As we find new ways for technology to enhance our lives and businesses, we also accumulate multiple types of phy...
ReadA view into how most IT organisations structure their teams to deal with business demands and possible inefficiencies that emerge as a result. An alternate to the traditional project team compositi...
ReadThoughtworks shares concerns expressed by legal scholars, civil liberties advocates and companies about the Data Retention and Investigatory Powers Bill (DRIP) being rushed through the UK Parliamen...
ReadIn the race to making data consumable, we’re experiencing an explosion of highly effective, engaging and creative visualizations that connect with consumers in unique and interesting ways.
ReadHow do women leaders in the tech industry start their workday? On the best days, with a tasty breakfast, juicy fruit, strong coffee and stimulating conversation with other tech leaders. This is exa...
ReadAll variants of Driven Development (henceforth the ‘xDDs’) strive to attain focused, minimalistic coding. The premise of lean development is that we should write the minimal amount of code to satis...
ReadMeaghan Lewis is an imposter, and so are you. If you’re afflicted with Imposter Syndrome, as 70% of successful people are, you might feel like a fraud because your accomplishments are inadequate. M...
ReadToday, Thoughtworks joined tens of thousands of citizens and dozens of companies in filing comments with the FCC in opposition to proceeding 14-28, the Open Internet Remand. Add your voice to the g...
ReadIn the past couple of years, I’ve worked as a part of the Thoughtworks TechOps delivery team. Our work largely entails maintaining and enhancing internal system portals for employee information, re...
ReadEverybody is talking data in online industries, but how can organisations harness these insights and turn them into real sources of competitive advantage? One way is by blending statistics and mach...
ReadFor years it’s been impossible to read a magazine or attend a seminar without having it drummed into our heads that customers are at the center of a successful business. That’s become an obvious tr...
ReadDo you really listen to all the people you lead? Not only listen to what they say, but effectively process the message, put in some thought and have an opinion about it. “My boss doesn’t listen to...
ReadI hear the following phrase once a month, sometimes more frequently: "I couldn't do what you do." This is a nice thing to hear from colleagues and clients, but it is also nonsense. Not only is visu...
Transaction-based loyalty as we know it today needs to evolve into an omni-channel holistic experience.
ReadIn Part 1 we discussed some of the reasons behind moving to a service oriented content management system, and went into some detail on how to commit an item using the Github API. Thus far I have ma...
ReadA few weeks ago, our team started working at the “pace of innovation”, or so I’ve called it. We hit a certain cadence that allowed us to innovate -- to create and deliver new ideas into production....
ReadAcross all our offices, we engage and support initiatives that empower women and remove gender stereotypes, while encouraging more women to pursue a career in technology. One such program is the Pr...
ReadWith all the current brouhaha about the real definition of innovation between two of the most famous academicians from Harvard University, it seems suddenly innovation has become a dirty word, misu...
ReadMany years ago, Melvin Conway had observed that how organizations were structured would have a strong impact on any systems they created. His observation has become known as Conway’s Law, and the c...
ReadI’ve always been particular about the look of things. I’m a designer. So it’s both a blessing and a curse to be constantly tuned in to the lopsided accidental world around me. I’m always looking fo...
ReadTo use points or not to use them, that is often the topic of a lot of discussion and conjecture. And the humble point is often lost/misunderstood in all the talk. So I thought I'd dedicate this pos...
ReadThis article originally appeared in DataIQ. Author David Reed is the editor of the publication.
ReadIn Memory of Luke Barrett Beloved son, brother, husband, father and friend. Luke died on 26 June 2014. He was 42. Thoughtworks mourns the sudden and tragic passing of Luke Barrett. Luke was the lea...
ReadThe term "Microservice Architecture" has sprung up over the last few years to describe a particular way of designing software applications as suites of independently deployable services. While ther...
ReadThe third part of the “Is TDD Dead?” hangout series with Martin Fowler, Kent Beck and DHH centered around “Feedback and QA” - the nuances of feedback and the role of the QA. After the 1st part, Fab...
ReadOn my last project, the client categorically asked the team to ensure that the Django app we were developing had first-class support for Internet Explorer 8. Now I know a number of developers who w...
ReadHave you noticed the job postings? Design companies want developers. Technology specialists are competing for designers and big business strategy firms are gobbling up entire agencies and boutiques...
ReadThe points I'm going to discuss here helped me a lot to become more aware of my tests and what I can do to improve them. If you have experience in writing tests, you probably know most of what I'm...
ReadIn Africa, there’s a saying: “If you want to go fast, go alone. If you want to go far, go together.” It’s a great mindset with regard to software design and development - we should always encourage...
ReadThe Protractor community is getting bigger by the day. We have blogged about ways to get hands-on with Protractor and how to test your AngularJS apps with it. In this blog, let’s look beyond Protra...
ReadOne of the many challenges with building or refreshing a website is the selection of a Content Management System (CMS). Despite our best efforts the CMS can often be a source of difficulty in a pro...
ReadToday, I chat with Anna Royzman (@QA_nna) - Conference Chair for this year’s annual conference of the Association for Software Testing (AST) scheduled on August 11th-13th in New York City, and the...
ReadFor those of us who are not familiar with the Theory of Constraints, in simple terms it talks about identifying and removing bottlenecks from environments while trying to take an overall view of th...
ReadWhen I tell you a story of a visually impaired man lost in a hotel without braille signage, or one of a woman in a wheelchair unable to enter a local restaurant or use their bathroom, the reaction...
ReadOn May 12 a colleague sent an email mentioning the #VaiMudarNaCopa ("#It'sGoingToChangeInTheWorldCup) Hackaton, an initiative created by the Open Knowledge Foundation. The email asked participants...
ReadI believe that the Testing Pyramid is one of the best analogies to help a team develop a strategy for writing tests in a reliable and scalable manner. I have used it many times, and have found its...
ReadOver the past few years I’ve noticed a race towards hi-fi prototyping. In addition to more and more designers picking up HTML, CSS and JavaScript, software companies have been working hard to lower...
ReadGrace Hopper Celebration for Women in Technology (GHC) is an amazing gathering of almost ~5,000 technologists (90% identify as female) ranging from college students to professionals to professors....
ReadPráticas de DevOps e Entrega Contínua ajudam a aumentar a frequência de deploys na sua empresa, ao mesmo tempo aumentando a estabilidade e robustez do sistema em produção. Neste webinar, Danilo Sat...
Read#1 Structure #2 Dependency Injection #3 Extension of the HTML #4 Scope #5 Modules
ReadAfter hearing the discussion about TDD by Martin Fowler, Kent Beck and DHH. I thought of putting down my 2 cents about TDD - why I follow it, and why I find it useful as a thought process for solvi...
ReadDevOps, a movement of people who care about developing and operating reliable, secure, high performance systems at scale, has always — intentionally — lacked a definition or manifesto. However (and...
ReadTheory only helps till a point with test automation (as with a lot of development practices). So in this article we're going to follow a practical approach to use Protractor. Following these 3 step...
ReadThoughtworks joins Reset the Net on 5 June Thoughtworks will participate in Reset the Net, an initiative for businesses, web developers and Internet users to take back their privacy. Given the abse...
ReadMaking wholesales changes within an IT organization is risky, expensive, and prone to failure. If your combined systems have evolved into a tangled web then you need to lay the groundwork to evolve...
ReadWhen does Agile fail? I’ve worked on a number of Agile projects throughout my 13 year career, and my experience with agile has been bittersweet. I was thus quite excited by the opportunity to work...
ReadSoftware development is complex, expensive and time-consuming. Every business wants to get the highest return on projects, yet success remains typically grounded in meeting one’s schedule, scope an...
ReadAn Inception is a collaborative design process for a group of stakeholders to share the same understanding about an upcoming project. It is an activity focusing more on “why we do it” rather than “...
ReadRecently, Thoughtworks Kampala hosted a seven-week long training program called Level Up, for students at the Makerere University in Uganda. The aim of the program was to teach students best practi...
ReadStarting a new airline in today's highly competitive and volatile market is a challenge that comes with substantial market and operational risks.
ReadThere is an intriguing ongoing debate between Martin Fowler, Kent Beck and David Heinemeier Hansson (DHH) about Test Driven Development (TDD) and its impact on software design. Though there were st...
ReadThe Code Club program was created early last year in the wake of the unfavorable review of UK high school ICT curriculum. Its aim is to give every child in the UK the chance to learn to code, speci...
ReadNo one dreams of spending their Friday night sleeping on the streets of Manchester UK in the cold rain. Yet a team from Thoughtworks Manchester did just that to build awareness and raise money for...
ReadOn our journey to allow for faster delivery times, wowing customers with new features and allowing for quicker support, we made a decision to move Mingle to a 'Software as a Service' on the cloud....
ReadOver a year of presenting agile fundamentals to teams has taught me that the topic of estimation seems to strike fear and horror into people. The process of estimating seems to go something like this:
ReadLean product design is a software development process for creating innovative new products. It enables businesses to get their product to market fast, validate it frequently with users, and continu...
ReadDisruptive thinking, done visually. It’s about making your thought process visible to others to affect change. It’s about corporate graffiti as an influencing technique.
ReadLalit Pant is a prominent Scala contributor based out of Dehradun. He is the creator of a learning software platform called Kojo. We invited him to give the keynote at the First Annual Pune Scala S...
ReadInnovation is Not Magic
Read“That which we call a rose by any other name would smell as sweet.” - William Shakespeare Or would it? Despite what Juliet argues in Romeo and Juliet, names do matter. Moving to a new office space...
ReadIn Part 5 of our interview series with testers who are upping the testing ante, we chat with Justin Rohrman (@JustinRohrman). Justin is a long time tester and an instructor for the Black Box Softwa...
It has been roughly 4 years since I quit my industry job and decided to become a consultant. Before making my decision, I remember searching the Internet to see if I could gain any insight into wha...
ReadOne of our clients, a large media group in Latin America, came to us with a mobile project. Their online television division wanted to ensure viewers could watch their favorite programs at any time...
The recent “Is TDD Dead?” hangout between DHH, Martin Fowler and Kent Beck has made the level of dissatisfaction about too much mocking and stubbing when writing automated tests pretty clear. DHH e...
ReadA design critique session can be tough. Some people don’t feel comfortable enough to give an honest opinion and limit themselves to giving positive feedback. Others will only observe the negatives....
Read“Banking is necessary, but banks are not.” - Bill Gates
ReadGatling is a powerful open-source Performance Test tool released in December, 2011. It was also mentioned in the Thoughtworks Radar 2013 and 2014 as a tool worth trying. Gatling is a lightweight DS...
ReadGetting a different team to take over the development of an application brings in challenges from multiple perspectives. There will be differences around processes, engineering, as well as culture....
Recently some of my colleagues at Thoughtworks (@TheSubversiveBA, @JessicaKeeney) and I ran a workshop at Harvard's Women in CS WECode Conference. The conference turnout was 350 amazing and talente...
ReadFor the impatient, TheBot was an experiment to kickstart a hardware engineering culture at Thoughtworks. We choose the Raspberry Pi (RPi) as the prototyping platform and Golang as the language in w...
With the expansion of the Internet of Things (IoT), and the diversity of products and technologies, the one thing that everyone agrees on is that it's time to start agreeing: the Internet of Things...
ReadDesigning a new and innovative product can be a challenging process filled with uncertainties. From a business perspective, you need to explore and keep at the forefront of what is happening in the...
ReadRecent movements have given Product Managers wonderful tools for minimizing waste. Eric Ries has his build/measure/learn loops. Steve Blank calls for us to "get out of the building". Clay Christens...
While on vacation, I received the following text from a colleague. “Was another mad week with nights getting home at 3am and lots of people less than happy. But nothing to worry about. I’m on it.”...
ReadThoughtworks Pune has been using Scala successfully for past couple of years on a few projects. In the spirit of contributing back to the community, we hosted the first ever Pune Scala Symposium on...
ReadImplementing a deployment pipeline does not have to be difficult, and this article will show you how to use Thoughtworks' SnapCI to deploy a static website to the cloud using Amazon Web Services (A...
ReadBig Data Pipeline powered by Scala Session presented by Rohit Rai, tuplejump Rohit is a founder and the CEO of tuplejump Inc. Rohit is a true polyglot with experience in a number of programming lan...
ReadMushtaq is probably the biggest Scala enthusiast and evangelist in all of Thoughtworks! He has been programming in Scala for a long time, and has also been coaching for quite some while. (Keep an e...
ReadScaling your startup's data platform using Akka, Scalding, and Spark - Session presented by Rajesh Muppalla, Indix Rajesh is a co-founder and director of engineering at Indix, a product intelligenc...
Promise of a Better Future - Session presented by Rahul Goma Phulore and Pooja Akshantal, Thoughtworks Pooja and I have been working on a large scale Scala project at Thoughtworks for more than a y...
ReadScala in Practice: 3 years later - Session presented by Patric Fornasier, Springer Patric, a former Thoughtworker, is now a technical principal at Springer where he primarily writes code and helps...
ReadNumber Crunching in Scala - Session presented by Chris Stucchio, BayesianWitch Chris is one of the founders of BayesianWitch, a web analytics company built almost entirely on Scala. He is currently...
ReadKeynote talk: Kojo, a Scala based learning environment for children - Session presented by Lalit Pant, Kogics Lalit Pant is a software architect cum teacher based out of Dehradun. He spends his tim...
ReadThere is a certain connotation with the word estimate. People think of cost and time. Think about the last time a mechanic fixed your car or you hired a painter to put a fresh coat of paint on the...
ReadIn early 2013, Thoughtworks was invited to speak at a series of guest lectures for an Australian university, targeting undergraduate and graduate students of Computer Science and Information Techno...
ReadAspiring to speak at conferences and to share knowledge with others seems like a reasonable thing for a professional to do. So, it was quite odd to me to find that there were so few women going out...
ReadWe are at a critical juncture in the evolution of human society. We can continue to live in a world where many of us are nothing more than cogs in a machine, or we can choose to fashion a society t...
ReadWhat is the role of an analyst in Continuous Delivery? Does the concept and practice exist only in development and DevOps? If not, then what do analysts have to do with it? To answer these question...
ReadUpdated from 2 April 2014 Agile Analytics is a blend of sophisticated analytics techniques, agile delivery methods and lean learning principles, but doing it well involves a bit more than that. I r...
ReadTypically in organizations, there are multiple projects and products in development. Many organizations like to have a common Test Automation solution across these products in an effort to standard...
ReadUser Experience (UX) may come by many names, but the importance of it is indisputable. It is a good idea to focus on the person who will be using whatever it is you are making. UX should be an insu...
Let's slice up beacon interactions Okay, so we know what beacons are and what they do - great. The next question is, what can we do with them? What kinds of interactions can we craft? That's the qu...
ReadOzge Catalbas is the Tech Lead on the Humanitarian Software Program (HSP) at Thoughtworks; an initiative where we partner with humanitarian and social organizations, to provide voluntary software d...
ReadOn one of my first projects at Thoughtworks I found myself confronted with a legacy codebase. The tech stack was a Drupal with lots of PHP to customize the CMS with Java based Selenium 1.0 tests on...
ReadThe International Space Apps is a 36-hour hackathon that takes place in numerous cities all over the world (including the TW Office in Porto Alegre).
ReadMy first encounter with agile software development was working with Kent Beck at the dawn of Extreme Programming. One of the things that impressed me about that project was the way we went about pl...
ReadRecently the Women’s DIY Series hosted the successful launch of a new event series called Women's DIY: Learn Together, Develop It Yourself in the Thoughtworks Chicago office. Founded by two Thought...
ReadThe future of the Internet will be discussed at the NetMundial conference in São Paulo, Brazil 23-24 April 2014, which will bring together 800 participants, including representatives of 70 governme...
ReadVoice of the Heart - The app that's given 6,000 people a voice It all began with a technology competition. Building an app that would have an impact in society got a few us thinking. We came up wit...
ReadTina Vinod is the Operations Lead for the Social Impact Program and a mentor for the Humanitarian Software Program (HSP). In this blog, she shares details of the HSP program, it's goals and project...
ReadIf you are developing an AngularJS application, use Protractor to test it! Why? Protractor is an end-to-end testing framework for AngularJS applications and works as a solution integrator - combini...
ReadThoughtworks Retail recently hosted a dinner in New York City for top retail executives in the local market. Our guests included a mix of IT, Digital, eComm and Customer Experience executives from...
ReadIt's one of the most confusing industry terms at the moment... 'big data' what does that really mean? Is there a classification model? What happens if it's big but not quite big enough...is that no...
ReadDavid Johnston Talks Big Data in the Big Apple
ReadOk, so what is it? It's a proximity system. It means that apps on your smartphone, tablet, wearable or other computing device can respond to fine-grained distance readings from 'beacons'. Beacons a...
ReadAt the beginning of Thoughtworks University we were told to establish four goals. One of my goals was to find out how Thoughtworks can be so different from other IT and software development compani...
ReadIf continuous delivery and Lean enterprise practices are going to be adopted in the large, then we need to bring those techniques to all parts of our enterprise footprint, not just the greenfield s...
ReadI’m sure this situation sounds familiar. Well-known bank has to replace your cash card. They don’t schedule the delivery, despite giving clear instructions repeatedly to the customer support repres...
ReadOur Thoughtworks San Francisco office kicked off a series of quarterly Technology Radar events to bring together technologists, decision makers, and practitioners. The Technology Radar San Francisc...
ReadAt the Thoughtworks San Francisco office, we have a deep commitment to support humanitarian causes and be a force for good in the Social Justice arena. We hosted the first Hack for Democracy hackat...
ReadThe Age of Turbulence is upon us The telegraph took about 100 years to reach one billion users. SMS took about 20 years to achieve the same number. WhatsApp took just about 2 years to get to one bi...
ReadLast September, in the wake of Edward Snowden’s stunning revelations about the scale of global mass surveillance, President Dilma Roussef of Brazil made an impassioned speech at the United Nations...
ReadThe battle over freedom of information is one of the leading issues of our time, and the San Francisco office is part of the movement to protect our right to dissent, privacy, and information acces...
ReadYou’ve created an open source Android app. The source code is freely available to anybody on GitHub; you might even have a few contributors and followers. You’ve set up a keystore and a private key...
ReadWelcome to Part 4 of our series where we interview “disruptive” testers who inject fresh perspective, leadership and enthusiasm in the testing community. Today we chat with Matthew Heusser, who com...
Until I got to Hyderabad in the early morning of January 24, I didn’t know much about the Swecha* Freedom Fest. All I knew was that we would talk about Defending the Free Internet (DFI) and free so...
ReadWith Agile software development moving from the fringes to mainstream to enterprise-wide, a dilemma with many contradictions emerge - how do you scale Agile? Much like “distributed” seems to be con...
ReadThe world’s first suicide prevention app designed especially for use by Indigenous people on mobile phones or tablet devices is on trial usage in Australia. Suicide rates are substantially higher i...
ReadIn Part I of "How Can the Cloud Improve your App's Quality?", we examined how the cloud helps with Performance, Features, Reliability and Conformance. In Part II we’ll describe the positive effects...
Read“Women who want to work in this field still feel that it is weird or that men may not accept them. This needs to change,” writes Thoughtworks’ CTO.
ReadContinuous Delivery (CD) is often thought to be within the purview of tech practitioners - developers, testers, operations, delivery managers, etc. However, the industry is fast realizing that CD i...
ReadKanban walls, status reports, risk logs … with so many project management tools, it's easy to fall into the complacent feeling that a project is staying on track. But keeping a project on-track in...
ReadUpdated from original publication on Jan. 30
ReadWhat makes Thoughtworks so awesome? Thoughtworks is MORE THAN JUST A TECH COMPANY. Thoughtworkers truly do advocate passionately for SOCIAL and ECONOMIC JUSTICE.
ReadWhen conducting user research, the most important thing is to connect with each participant so you can practice active listening. Here are some tips that I have found useful:
When you hear open source software, what do you think of? Software developers hunched over keyboards, fueled by sugar and caffeine, or a recent request by your IT department to try new “free” softw...
ReadO Marco Civil da Internet pode ser votado no Brasil nas próximas semanas. Mas você sabe o que realmente é o Marco Civil e os impactos que causará?
ReadProduct/Portfolio planning is a key activity for the Agile Product Manager, which usually consists of planning and management of existing product sets, as well as defining new products for the port...
Hi! Welcome to Part 3 of our series where we interview testers who with their insightful (and disruptive) thoughts challenged and improved the testing practice.
The Day We Fight Back on 11 February 2014, provided a great opportunity for Australians (and people around the world) to to say no to mass surveillance. Edward Snowden’s revelations have exposed th...
Read1 Billion Rising is a global movement that highlights a common and daily problem: violence against women. Its message: 1 in 3 women are or will be raped in their lifetime. This number is too big to...
ReadIn what situations should a template be used for writing stories? When would the lack of templates cause issues? In this blog, I wanted to put out the case both for and against creating and using a...
ReadA group of us got together at the North American Away Day in 2011 to record a video for the "It Gets Better" project. This video is the result.
ReadAs you may have heard, Testflight is pulling down its support to Android on March 21. But don't worry, we will show you some alternatives so you can choose the tool that best suits your needs. Firs...
ReadWe are passionate about creating an IT environment that is a more welcoming place for minorities and underrepresented groups. One way we do that is by working hard to bring more women into technolo...
ReadWelcome to Part 2 of our ongoing series where we interview testing luminaries to provide insight into the current and future states of the testing industry. Lorinda Brandon (@lindybrandon) has more...
“Our role is to make IT more responsive to market requirements by blending product, marketing and IT teams together.” Nigel Dalton, Chief Information Officer, REA Group. This is the foundational pr...
ReadAt Thoughtworks New York we decided to follow other offices’ steps and hosted a Rails Girls event the last weekend of January.
ReadThoughtworks has long been associated with continuous integration. In 2000 we began using it on a large project and Matt Foemmel wrote what we think was the first CI server to help make it easier....
ReadCompanies that aspire to achieve competitive advantage by using data as a key asset must build their execution plan around two phases, as described by HBR bloggers Redman & Sweeney:
ReadThere’s a lot of buzz surrounding Low Energy Bluetooth Beacons (also known as iBeacons, but we’ll get to that later). They’re the first mainstream technology to provide indoor location information...
ReadIn 2012, the book "Lean Startup" suddenly became very popular. Established on the principles of lean thinking, the book advocates a lean approach to starting a business, so that entrepreneurship is...
ReadSurabhi Vashist is a Business Analyst at Thoughtworks and currently working on a Social Impact Program project with Calcutta Kids. In this blog, she shares her experiences of visits to client site...
ReadThe agile software development movement has made huge improvements in reliability when delivering software, increasing return on investment, and reducing the risk of building software. However, in...
ReadIt was the holiday party season and we wanted to create an interesting application to show off our freshly delivered developer preview of Estimote Beacons – low power, low cost bluetooth sensors. W...
In Part 2 of our series we interview David Joyce. He is an Executive Consultant, Systems Thinker and Lean practitioner who has 15 years of leadership experience, and 20 years of experience in the t...
The pace with which the development of mobile applications grows is impressive. An interesting challenge is to maintain agile practices in such an environment where resources are always limited. We...
ReadBy now, many of us are aware of the wide adoption of continuous delivery within companies that treat software development as a strategic capability that provides competitive advantage. Amazon is on...
ReadShould your quality assurance processes and tools change if you are building an application for the cloud? The answer is obvious - "it depends." Despite having one of the clearest definitions among...
ReadTwice a year, Thoughtworks publishes the “Technology Radar”—our view on the technology trends that are important in the industry right now, and the trends that will be important in the near future.
ReadIn this article, we discuss the various techniques we adopted to enable the effective transfer of knowledge and ownership of the platform of a train ticket retailer in the UK, which was built and e...
ReadThink of the times you've planned to leave work and go to a restaurant, pub, or the like with a few of your colleagues. I'll use the metaphor of the after work drinks, since I'm most familiar with...
ReadRefactoring is one of the techniques that allows us to be agile and apply an evolutionary approach to our design. A core XP practice and one of TDD's pillars, constant refactoring keeps the evil de...
ReadIn Part 1 of this post, we explained where you might be misled by your A/B testing result, and how to interpret your A/B testing result. In this second part, we’ll give an example to show you how t...
ReadIn religious worship following ceremonies and rules by the book is known as liturgy. Often, these rules of ritual performance persist over time and culture, even when the original context that crea...
ReadAgile Analytics is a combination of sophisticated analytics techniques, lean learning principles, agile delivery methods, and "big data" technologies. In a recent talk I gave at AgileAustralia 2013...
ReadBuild products that people love, faster: Find the next most important thing with Goal-based Prioritization
Last year, well just three weeks ago in the middle of December 2013, in Thoughtworks Ecuador we had a functional afternoon worth remembering. But as fragile as memory is, I will try to focus on the...
ReadIsn’t A/B testing just “40% is better than 30%”? You have a product and want to encourage more people to complete a specific task. You have 2 ideas, you decide to A/B test them to see which is bett...
ReadThoughtworks has always been passionate about diversity, and we realize that the IT industry is not as equitable as it should be. There are several reasons for this, especially when it comes to gen...
ReadThoughtworkers are passionate about technology. We build it, research it, test it, open source it, write about it, and constantly aim to improve it – for everyone. Our Tech Radar is in its fourth y...
In crisis situations, whether natural (e.g. earthquakes, floods, tsunamis) or political (e.g. violent conflict, forced movement of populations), children are especially at risk. Children who become...
ReadTechies love hackathons. What could be better than getting together for an evening, or a weekend, with food, friends, maybe a beer, and using one’s magic powers to create a piece of technology that...
ReadNowadays we talk a lot about Continuous Delivery (CD), and there is a good reason for that. In the same way that developing code driven by tests was a defining change in the past few years, the pra...
ReadAn effort to reunite children displaced in the Typhoon with their families Sri Prasanna is a senior developer at Thoughtworks and in this experience report, he shares his unforgettable experience b...
Web 2.0 has had a massive impact for good on the lives of modern humans. Web 2.0 has also been complicit in ushering in the most advanced, pervasive and Orwellian surveillance state ever witnessed...
ReadAcross our 29 offices in six countries, Thoughtworkers are embracing Rails Girls, a global non-profit, volunteer community. Rails Girls gives tools and provides a community for women to build their...
ReadWe encourage Thoughtworkers to go on their personal journeys, follow their passions and learn and contribute to social and economic justice. In this experience report, Pankaj Kanchankar from Pune,...
ReadMany teams that try to implement agile processes report that they often don’t observe the promised results. This may have many causes, but one often overlooked one, is that stories tend to get “inf...
ReadImagine you are the CEO of a retailer. The economy is roaring, people are starting to shop more at your higher end shops, increasing margin. Quarter over quarter top line revenue growth is coming i...
ReadPortuguese version
ReadIn this blog I detail visual design workflow deltas from Waterfall to Landslide to Agile and then to Lean. Let's start with the Waterfall process A seemingly simple process? If you’ve designed in a...
India, like all countries, is increasingly facing a situation where legal frameworks that made sense before the explosive growth of the internet are proving incomplete or in some cases being re-pur...
ReadAaron Swartz, a brilliant 26-year-old software developer at Thoughtworks, renowned hacker and social justice activist, committed suicide on January 11, 2013.
The leadership of Thoughtworks India believes that expressing one’s sexual identity should not be a crime. It is our belief that the current law in India, which criminalises sexual activities that...
ReadDatensparsamkeit is a German word that's difficult to translate properly into English. It's an attitude to how we capture and store data, saying that we should only handle data that we really need.
ReadPor um tempo, nós (Paulo Caroli e TC Caetano) catalogamos diversas ideias e atividades para retrospectivas. Nós criamos uma agenda com 7 passos e atividades para ajudar a estruturar sua próxima ret...
ReadHello Friends welcome to the start of a very interesting series - to interview luminaries in the testing space to objectively evaluate the software testing industry, both where it stands now and wh...
For a while we (Paulo Caroli and TC Caetano) have been cataloguing many ideas and activities for retrospectives. We’ve created a 7-step agenda with steps and activities to help you to structure you...
ReadGurpreet is the Tech Lead for the Humanitarian Software Program (HSP) at Thoughtworks. Read his account on how Thoughtworks, as part of the Organizing Team, helped drive the All Women Hackathon at...
ReadThere is no doubt “Big Data” has taken the tech world by storm. I have spent much of 2013 talking about analytics and data science with people all around the US, going to conferences like Strata, a...
Read"Just re-run the build - it should go green" Do you hear this on your project? Are your tests flaky? Does the build change from green to red and back again without any real explanation? What are yo...
ReadRegardless of whether you are in Silicon Valley, the booming tech corridors of New York City, or in Bangalore, global technology companies are singing the same tune. There is a shortage of IT talen...
ReadBDD has been often misunderstood among developers, QAs and even BAs. We often hear of teams saying that their project is using BDD, but when we check it out, it turns out to be using only a BDD too...
ReadThoughtworks, a global technology firm employing 2400 people in 12 countries building business software, including websites, for many of the biggest companies globally, released the following state...
ReadI love NYC during the holidays! Nothing seems to compare to beautifully decorated windows, wearing that new coat, hat, and gloves, and feeling the buzz as we all merge into the spirit of the season...
ReadAgile and Lean techniques seem to be the best way we currently know to create complex software in the face of risk, uncertainty, and changing requirements. Agile hinges on embracing and adapting to...
ReadLet me tell you about my first job at Thoughtworks - and why all was not well. I was asked to fill the gap in front-end development on an existing team of strong self-identified back-end developers...
A few weeks ago TW Ecuador started to organize the "Día Mundial para el Retiro de Programación" in Quito (UIO). The event is widely known by its English name "Global Day of Code Retreat" but we've...
ReadWhat’s your Test Strategy? When I heard that the application my team was building was going to be hosted on the cloud, one of the first thoughts that crossed my mind was, “Is there anything particu...
ReadEarlier this year Thoughtworks launched an internal contest offering a prize for the best data-related project created in 30 days. There was no restriction on exactly what could be produced, but th...
ReadDoug Stephens, aka ‘The Retail Prophet,’ gave a compelling talk at the 2013 Online Retailer Conference in Australia on the store of the future. Doug is a retail futurist and shared his thoughts on...
Read"Go System Administrator' has access to all administrative functions, and has operational access to all parts of a Go installation, which differentiates the normal user from the admin user. Hence,...
ReadFor the last 2 months I was part of an intense training programme which is targeted at inducting young college graduates into our company Thoughtworks. I had a lot of memorable experiences and lear...
ReadA small team from the Thoughtworks Recife office recently built an open data application in response to call for entries by the Ministerio da Justiça of Brazil. The application was awarded second p...
ReadIn the first in our interview series with industry luminaries, we chat with Jim Highsmith, executive consultant at Thoughtworks. He has more than 30 years of experience in IT and is the recipient o...
How do you turn a mobile phone into an alert system for activists? You use design thinking, continuous delivery and people-focused research.
Over the past year, there have been a lot of new product / project announcements related to running Hadoop in Cloud environments.
ReadOver the last three years, vodQA has evolved and matured as a Software Tester’s Conference in India. Thoughtworks hosted its 6th edition of vodQA, Pune on Saturday, 19th October 2013. The theme thi...
ReadJonny LeRoy concludes his examination of our 'shattered' devices and society, presenting techniques for using the proliferation of technology to reach your market or audience more precisely, with p...
ReadHow do we help big retailers be more responsive? Many of the retailers I spend time with want to be part of the pop-up culture. Their challenge is that they’ve spent 90 years building process and b...
ReadVisualising data provides clarity, increases engagement and delivers unexpected insights. A rapid and adaptive approach to building visualisations can help you realise value with a minimal investme...
ReadA veteran conference speaker and CTO reflects on how organizers can get more speaking proposals from women.
ReadThe phrase, “we hire really talented people,” is the same line given by any software company these days who is serious about producing great software. I have seen, firsthand, that talent does not n...
ReadI am an application developer/consultant by profession and part of my work involves programming systems. I have been doing this for over 10 years now and I have often wondered, what is it that keep...
Unicorns. and Rainbows. Besides being Ruby gems, they also happen to exactly articulate the feeling I have in my head the moment I start thinking about programming.
ReadAt Thoughtworks, we combine a passion for social change with real-life experience in technology, design, delivery and deployment to help address the world's most pressing challenges.
ReadToday, Thoughtworks issued a press release in support of the USA Freedom Act sponsored by Senate Judiciary Chairman Patrick Leahy (D-VT) and House Judiciary oversight leader Jim Sensenbrenner (R-Wi...
ReadI find programming very similar to mathematics as far as the thought process is concerned. Programming involves solving problems by thinking abstractly about quantity, relationship and behaviour. A...
ReadI got into programming because I wanted a platform to express my ideas creatively and give them life. Just like every programmer, I wanted to work on cutting edge technologies and crack difficult p...
ReadAny sufficiently advanced technology is indistinguishable from magic. – Arthur C. Clarke. “Would you like the heel of those shoes to be red, madam? No problem, let me print them out for you.”
ReadBefore Deploying Your App on the Cloud Security Compass and Thoughtworks discuss the top 3 security controls to adopt before you deploy your application to the cloud. Topics covered are:
Read#3 in the Continuous Delivery webinar series "Eight in ten CEOs expect their environment to grow significantly more complex, and fewer than half believe they know how to deal with it successfully,"...
ReadTraditional businesses are floundering as people become increasingly interconnected, while humanity simultaneously grows more disjointed. Do you fear for the future of your bricks-and-mortar busine...
ReadHello there, today we are going to talk a bit about provisioning machines and VMs. The idea of this blog post is to show you some ways that can make it easier to develop, deploy and ramp-up new peo...
ReadThe winner of the best build light (and a Go license) is Kevin Stock - @tantalic Toolhouse Build Status Light www.toolhouse.com.
ReadA typical build may have to clear several hurdles before it can be considered fit for release. For example:
ReadWe are close to celebrating Ada Lovelace day on the 15th October so it seems important to take time to remember those women whose lives have been landmarks in the history of technology.
ReadWe are living in arguably one of the most exciting times in the history of retail. Witness the boundless opportunities retailers have to re-invent existing business models of how consumers shop today.
ReadAda Lovelace’s story is remarkable. A daughter of the Romantic poet Lord Byron, she grew up to become what is now recognized as the first computer programmer – ever. Not just the first woman, but e...
ReadCan they work together? Agile methods are becoming increasingly common in application design, with their collaborative customer focus and iterative, test driven approach. They share many common pri...
ReadCreating a Community for Technical Women in Quito
ReadThe BA Conf was held on Aug 24th, Saturday at our Bangalore office premises. The theme for this year was "Dimensions of Product Management". We had over 100 participants from various companies.
After discussing issues with building software in part 1 and issues with buying software in parts 2 and 3, this concluding post of the series considers two approaches for organisations to deal with...
ReadRoad, Airline, Rail and Shipping networks rely heavily on geography, routing and optimisation. As such they are perfect examples for being able to benefit from Graph databases. Tramchester: Public...
ReadWe have already discussed the benefits of deploying from packages rather than from a tag, branch or binary. One of the benefits is the support for packages from infrastructure automation tools (e.g...
Read“Most people, when they first hear about continuous deployment, think I’m advocating low-quality code or an undisciplined cowboy-coding development process. On the contrary, I believe that continuo...
ReadPeople lead cross-channel lives and constantly hop from one channel to another. Multi-channel shoppers are now in the majority, and spend significantly more than single-channel shoppers. This force...
ReadThanks to Danilo, Ram for their insights on this topic. In a section called Principles and Practices of Build and Deployment Scripting, the CD book suggests to Use Your Operating System’s Packaging...
ReadSoftware professionals need to care about the implications of their creations and the different ways it could be put to use by the end user. Let’s take a look at an example of how the software you...
ReadIn part 1 of this series I discussed traditional reasons people have for buying software, which turned out mostly to be based on perceived or real issues with building software. I discuss in this p...
ReadEvery business wants their project team to build and release the best product they can within the known time and resource constraints. In simplistic terms, the team wants to complete the following...
ReadWhen a new IT solution is needed in an enterprise, maybe because the business is changing or maybe because an existing manual process should be automated, the people who are in charge of implementi...
ReadAs we all know, the way consumers access and interact with the digital world has changed drastically over the past few years. No longer restricted to desktops and laptops, people are using their ph...
ReadThe goal of Continuous Delivery is to move your production release frequency from months to weeks or even days. This all sounds great, but is Continuous Delivery achievable in a complex enterprise...
ReadLearn to be a more effective quality analyst. Meet other quality assurance evangelists and grow your testing community. Join us for vodQA Pune: Faster | Smarter | Reliable on October 19, 2013 to di...
ReadWe are on a mission to find the best build lights and information radiators and we need your help! Be it physical, digital, or quantumnly entangled, we want to see how your team radiates their buil...
ReadIn a survey conducted a few months ago by XebiaLabs, implementing Continuous Delivery (CD) was listed as one of the key initiatives for many enterprises. CD’s ability to rapidly and repeatedly brin...
Being agile is much more than applying some techniques to run software projects - it requires a commitment to adaptive leadership, a focus on delivering value fast, and a different understanding of...
ReadFrom computers to cars, design has returned to the forefront of building great products. Building them has become less about developing features and more about designing experiences. The experience...
ReadIn Parts 1 and 2, we saw how the Card Wall can be used as a Scrum Taskboard and for Feature Tracking.
ReadI went to a conference and heard “We’re making a significant shift towards more fact-based decision making. And I was kind of like, what do people usually use? Horoscopes?” There’s now a big drive...
ReadAn important technique for reducing the risk of deployments is known as Blue-Green Deployments. If we call the current live production environment “blue”, the technique consists of bringing up a pa...
ReadHere at Thoughtworks, we are dedicated to teaching and learning. We recently conducted an internal workshop on design thinking and customer discovery for a group of our junior consultants. The work...
ReadHadoop is often positioned as the one framework your business needs to solve nearly all your problems. Mention “Big Data” or “Analytics” and pat comes the reply: Hadoop! Hadoop, however, was purpos...
ReadAgile analytics is all about failing fast. In a scientific context, this means stating hypotheses and seeking to disprove them using quantitative analysis of real data in rapid cycles. The end resu...
ReadBig Data Analytics must focus on insight and action. During my recent talk at TWLive13 Europe, I focused on the primary risks in applying traditional BI approaches to Big Data projects instead of f...
ReadContinuous Integration has been around in some shape or form for over 10 years now. Back in 2001, with CruiseControl as the only tooling and Selenium still a few years away, it didn't usually invol...
ReadIn Part 1 of this post, we looked at how problem interviews can be a useful technique to understand the problem you’re trying to solve and whether or not it’s worth solving. In this second part, we...
ReadWe’ve heard them both before. They’re givens in the tech world: Understand your customer’s problem Get early and continuous feedback Sounds easy enough, but even seasoned software teams know both a...
Read"Big Data" has leapt rapidly into one of the most hyped terms in our industry, yet the hype should not blind people to the fact that this is a genuinely important shift about the role of data in th...
ReadThe retail world was abuzz this week with the news that Hudson's Bay Company is acquiring Saks Fifth Avenue. No surprise really; it was common knowledge that Saks was shopping around for a buyer wi...
ReadIn Part 1 of our blog series on Monitoring the Build System, we walked through the challenges we faced and the ways we resolved them. In this blog, I'll discuss further details regarding our build...
ReadAgile analytics is all about failing fast. In a scientific context, this means stating hypotheses and seeking to disprove them using quantitative analysis of real data in rapid cycles. The end resu...
ReadAs part of our series on cycle time, we’ve covered what cycle time is, why it matters, and how you can use it to know if you're improving. In this video, you will see how Mingle + Cycle Time Analyt...
ReadIn this follow-up to Part 1, Chad Wathington, Managing Director, Thoughtworks Studios, examines a few examples of experience-focused Product Management with suggestions to help product managers cul...
Want to make great products and services for your customers? You need to integrate design into your culture.
ReadContinuous improvement and product flow are popular themes on the Mingle team. Both internally as we reflect on our own development practices, and externally as we build an agile project management...
ReadI am part of this project where we run a pretty big CI Build system. We had been facing a few issues with it and we wanted to do some work around Build Monitoring to improve the system as a whole....
ReadIn this video series we explore ways you can deliver faster and how cycle time can play a significant role in getting you there. In Part 1 we started with the basics - What is Cycle Time? In this p...
ReadIt was just a few years ago that I read numerous articles predicting the inevitable death of retail stores. This doom and gloom scenario played out across most of the trade publications leaving ret...
ReadIn this first of two parts, Chad Wathington, Managing Director, Thoughtworks
People arguably spend as much time analyzing test failures as they do writing tests. This necessitates good functional test reports. A good functional test should not merely report where your test...
ReadIn this video series we explore ways you can deliver faster and how cycle time can play a significant role in getting you there. Let's start from the beginning and answer: what is cycle time?
ReadOur Chief Scientist Martin Fowler recently discussed the architecture of GAP Inc.'s purchase order system, SCMS PO. Read a snippet below or view the full info deck on martinfowler.com.
ReadOur recent "Best Card Wall" competition highlighted the varied ways in which the card wall is used for planning, estimation, visibility, tracking, decision making and reporting activities. In this...
ReadIt seems that every week I'm reading about another retailer who has formed an innovation lab or has acquired a startup to help them figure out innovation in the retail space. The latest round was t...
ReadWhy are we mapping that value stream? As far as I can tell, the original problem that Toyota was addressing with "value stream mapping" (VSM) was to understand material and information flow in orde...
ReadWe treat all our virtual servers as immutable. When we upgrade our system we create brand new servers and destroy the old ones, rather than upgrading them in-place. This is a logical extension of t...
ReadMany new media design, advertising and games development agencies struggle to factor in graphic and experience design effectively into their agile software development methodologies. Abstract Nowad...
Ever since the Mingle team started working on its new cloud offering we made a conscious effort to improve our ability to continuously deliver valuable features and enhancements to our production e...
ReadDo less to go faster. In this slideshare we list 10 pointers to help you speed up your agile adoption across your enterprise.
ReadOut of many roles on an Agile team - developer, tester, project manager or product manager, the role of the business analyst is probably the one whose “existence” on the team is most frequently cha...
I have done 3 projects in a row where we did not use story points and simply counted stories. I’m a big advocate of that approach. Let me explain why. I'm an estimation geek who loves the nuances o...
ReadFor about two years now, a norm has emerged on the Mingle team: “Every story is 4 points.” As a BA on our team, I quipped, “Well, that’s because our BAs are particularly good at writing stories.” :...
ReadAs mentioned in my last blog, the newly launched Mingle SaaS runs entirely on the AWS cloud, for which we designed the architecture from scratch. Rethinking our approach to environments in the deve...
ReadOrganizations employ a design-up-front approach because they believe they will avert risk and manage change. Reviewing a nice big stack of well-rendered mockups created in a high-end graphic design...
ReadMy last gig as a tech lead was on Bums on the Saddle, an ecommerce startup where we had to get a working piece of software with minimal functionality to production within a week. We then had to fol...
ReadFirst Place: Hourglass Scrum-Ban Board (Winner of an iPad Mini)
ReadThe newly launched Mingle SaaS offering runs entirely on the AWS cloud. As discussed in our earlier blog on Layering the Cloud, because there is no existing system that we have to modify or integra...
ReadMay is looking to be quite an exciting month at Thoughtworks Studios. I'm writing to give a quick preview of Go’s new value stream mapping, a SaaS version of Mingle, and Snap, our new CI/CD in the...
ReadThis is the second part in a two part blog series which talks about Twist execution hooks and customizable HTML reports. In the first post, we described collecting the step execution time and posti...
ReadWe've just launched Mingle SaaS, and as part of designing & building the architecture from scratch, we were able to challenge and rethink the way we build systems on the cloud. This is the first pa...
ReadThis blog post talks about measuring the execution time for each step and reporting it in Twist HTML reports. This is very helpful to analyze application performance and it also makes it easy to sp...
ReadThe Journey from Doing Agile to Being Agile Being agile is much more than applying some techniques to run software projects - it requires a commitment to adaptive leadership, a focus on delivering...
ReadCompanies rarely promote people into leadership roles who haven’t been consistently seen and measured. It’s a familiarity thing, and it’s a trust thing. We’re not saying that the people who get pro...
ReadA step-by-step guide for rapidly creating a shared vision for execution So how do you do great design in a rapid, multidisciplinary and inclusive way? How do you set up new projects for success in...
ReadSay we have a set up like the one below. We have two pipelines -- one for component-1 (C1) and another for component-2 (C2). C1 just builds off its source code in version control (VCS-1). C2 has it...
ReadHe who travels light, goes far. -- Chinese proverb Does this kind of conversation sound familiar to you? Customer: I want abc, because xyz. Product team: Sorry, we don’t have it now, but I’ll add i...
ReadIn my previous blog, I introduced the case for why Executives need to get a handle on CD. In this blog I detail the first baby step in your organizations CD journey -- getting buy-in from the "righ...
ReadWe talk a lot in the agile world about "delivering value". It is the central theme of almost every agile workshop I have attended, a catchphrase in the agile world, and the focus of agile projects....
ReadEvery time any change is introduced - application, database script, automated test, infrastructure, deployment script, configuration, etc. - the change should kick off a gauntlet of validation. The...
ReadThis is a question I'm frequently asked/challenged with as an analyst. Here is a slideshare based on industry wisdom and personal experience I've presented to clients (and Agile Perth) that collate...
ReadI once started a debate on how to write a User Story. The most popular style by far is “As a , I want in order to .” I am not a big fan of this style because I find most teams either write poor val...
ReadThrough a combination of continuous integration tools, deployment tools, project management tools and custom scripts, software professionals have become very good at automating their processes. But...
Read13.2 marks a big release for the Mingle team with the introduction of our new WYSIWYG editor. After hearing that our previous editor was painful for many of our customers, much in the same way with...
ReadAs a Thoughtworks consultant, I spend a large portion of my time helping organizations solve their challenges and realize their business goals. In the last few years I have focused on helping our c...
Read“Tell me, I forget. Show me, I remember. Involve me, I understand.”—Chinese Proverb Almost all Agile teams have group time for product owners or business analysts to share user stories. On the Ming...
ReadWe recently held an internal poll here at Thoughtworks about how you should write user stories. The results? Highly weighted toward common agile formats:
ReadMaven based build pipelines are fairly common. Chef based deployment pipelines are also gaining traction. In this talk, Sriram will demonstrate how to design and connect the two using Go. Along the...
ReadIt is a rare application that doesn't ever need a hot-fix to a deployed version. If to err is human, I prove I am human many times a day and sometimes, these get into production. Chances are, yours...
ReadWhy version configuration? Fully versioned configuration is a prerequisite for fully automated deployment. By fully automated deployment, we mean the ability to deploy to a set of machines (physica...
ReadSomething used to trouble me. As I presented design documents to my team they would focus on minor details rather than the big picture. The question of whether a loading spinner should appear in th...
ReadAs part of release 13.1, we have added a bit of functionality to Go’s custom command. Accordingly, the task menu item has changed from ‘Custom Command’ to ‘More’.
ReadUser stories are a lightweight mechanism for gathering and verifying user requirements on Agile projects. Unfortunately, it is easy to lose the context of stories. Find out how techniques from user...
ReadIn our previous post we demonstrated how RESTful APIs can be used to further extend Mingle’s functionality. We now take a quick look at how Mingle supports OpenSocial Gadgets.
ReadVisibility is critical for the success of an Agile project. Particularly when dealing with multiple teams spread across multiple time zones. In this slideshare we analyze how effective rollups are...
ReadWe offer a variety of ways for you to extend Mingle and integrate it with other products that you use, to create custom experiences, reports and features. We start off this blog series with one key...
ReadWhen you start out with your project, it would have been sufficient for you to push your application out to a single environment. You may have called it development or staging and deployed every bu...
ReadHow do you measure progress on an Agile project? What is the best way to get much-needed visibility into the status of your projects and programs? Is the burndown the answer?
ReadSales Commission? Outmoded. We’ve taken the decision. It’s gone. Let’s be clear. I am proud of my career in software sales leadership. I am also proud that as a team we (Thoughtworks Studios Sales)...
ReadI get a lot of push back on this – especially when doing Mingle implementations. People inevitably start down the “Access control” route. “So I should make it so only QA’s can move a card to done!...
Read“How often we neglect to address the purposes of those who are in the system and those of the environment.” —Béla Bánáthy “No man is an island, Entire of itself. Each is a piece of the continent,
ReadWe are in one of the most interesting and disruptive eras of business change the world has known. The landscape and competitive environment is evolving at rates we have not seen before, and it’s on...
ReadHow do you use Go to address the following situation? Say your QAs do some manual exploratory testing in addition to all the automation. They might want to have the last good build automatically de...
ReadWith our 12.4 release, the Mingle team fleshed out its program management functionality by introducing a program backlog feature. This post is our story about how we designed this solution using pr...
ReadOn the Mingle team we believe continuous improvement is paramount to consistently delivering real value to our customers. We invest in it heavily to minimize waste and always look for opportunities...
ReadPipeline templates are useful when you need two pipelines to do the same things except that they build against different repositories or different branches of the same repository. This latter case...
ReadA Go-Environment is a grouping of pipelines and agents. By assigning an agent to an environment, it will be used to run only those jobs that belong to the pipelines of that environment. An agent ca...
ReadAs part of our efforts to embody lean and agile principles, we always try to limit how much we’re working on at any given time. Working in small batches and employing WIP limits not only focuses ou...
ReadSoftware testing and verification needs a careful and diligent process of impersonating an end user, trying various usages and input scenarios, comparing and asserting expected behaviours. Directly...
ReadHere on the Mingle team we use Mingle not only as a way to manage our day-to-day software delivery and development, but also as a tool for product management. We’d like to share with you some of th...
When thinking about scaling agile to aggregate levels such as programs and portfolios, it is very important to be even more vigilant against convolution and waste. At Thoughtworks Studios we have m...
ReadOne of the four value statements from the Agile Manifesto states: Individuals and interactions over processes and tools. Two principles supporting the Agile Manifesto are: Build projects around mot...
ReadYou can get good traceability for your builds by using Go's custom pipeline labels effectively.
ReadLast time around, I claimed that taking time to set up infrastructure for builds and baby-sitting a CI server was a less than ideal use of your time. However, I will also say this: I deeply believe...
ReadOur software has bugs. We fix most of our bugs. So far our team probably sounds a lot like yours. Where we may begin to differ is in how we go about deciding which bugs to fix and how we signal to...
Read#4 in the Continuous Delivery webinar series Automated testing is a cornerstone of Continuous Delivery. Automated functional testing ensures that your software is working across your value stream a...
ReadIn this first of a six-part series we'll do a deep dive into doing Continuous Delivery with Go The official Go documentation explains some key concepts with the help of a nice diagram:
ReadA Go Pipeline does not necessarily map one-to-one with what is referred to as the automated deployment pipeline in continuous delivery literature. The automated deployment pipeline is essentially t...
ReadWhere’d my tail go? - Using Continuous Delivery principles to shorten our release tail This is the story of how the Thoughtworks Studios Mingle team used continuous delivery principles to reduce th...
ReadI am a fan of teams where roles and people are disconnected. A model where all roles are hats and people can wear any hat that they are capable of wearing. Basically, try getting an m:n relation be...
ReadIs Continuous Delivery all about the nuts and bolts of CI? Infrastructure automation and the design of build pipelines? The biggest constraint to being able to incrementally roll out new features a...
ReadHow do move from releasing every few months, to weeks and then perhaps daily? Is “Fail fast, Learn fast” the way to get there? Enough of talk… I’d like to see how it really can be done? Please do j...
ReadBoth continuous delivery and devops have become mainstream, at least in terms of mindshare. As a result, a lot of vendors have jumped onto the bandwagon. Most products that have anything to do with...
ReadEver since Facebook and GMail began misusing the grip icon as a navicon, countless UI frameworks and websites have started to mix the icon metaphors as well. Here are the differences, and why it’s...
This is the third in a series of interviews on continuous delivery, this time with Elisabeth Hendrickson. You can see the first one, with Jesse Robbins, on the Thoughtworks Studios Blog, and the se...
Read“it’s possible for good people, in perversely designed systems, to casually perpetrate acts of great harm on strangers, sometimes without ever realising it.” — Ben Goldacre, Bad Pharma, p. xi
ReadThe case of Apple sometimes comes up in discussions around continuous delivery and the lean startup. For example, Richard Durnall described Apple’s strategy to me on Twitter as follows: Brilliant a...
ReadAgile enthusiasts are quick to make fun of people who pick and choose among various agile concepts, philosophies, techniques, and tools, rather than working hard to be "pure." We have a word for pe...
ReadI was working on some training materials this week, and I needed to whip up as-is and to-be business process maps. These would be used to help trainees visualize how the software they were going to...
ReadI’ve worked with teams who have some fairly sophisticated card walls, in terms of columns (some even warranted!). For my personal card wall, I really just want an at-a-glance view for my day: just...
Read“We need to change our culture” – how many times have I heard that when I am working with organizations trying to adopt an agile approach? Well, I hear it almost every time I give one of our worksh...
ReadOn a recent vacation I visited the Mingei International Museum in San Diego. During a tour by the museum director we were looking at a mid-1930′s Santo Domingo Pueblo (New Mexico) necklace. “Intere...
ReadThis is the second in a series of interviews on continuous delivery, this time with John Allspaw, one of my co-authors on the Devops Cookbook. These interviews will eventually be put together – alo...
ReadI jokingly say - “If you do not have a flaky functional tests build, you are not doing anything real”. I’ve spent a good amount of my professional career writing a lot of functional tests. I have i...
ReadIn my experience as a designer on complex software projects, I have come to realize that all people involved on a product team (developers, designers, and stakeholders) need to share certain univer...
Read#2 in the Continuous Delivery webinar series In this talk, Jez discusses how devops can be implemented in large organizations. He will provide a selection of the common issues with devops adoption,...
ReadHow many times have you heard people say - “[Your favorite build server] is just a glorified cron job!”? I am sure if you think about this statement for a few minutes, you’ll find that there is som...
Read“All of us like to think that human affairs are essentially rational. … The wealth of experience that fails to support this notion never seems to faze us. … That human affairs usually work not rati...
ReadIn this short video Dan Gilmer from Ancestry.com talks about how Go enabled them to optimize their Continuous Delivery processes. They did so by failing fast and learning fast. "During one day we w...
ReadI’ve spent most of my software career, 12 of 13 years, on the delivery side - the bulk of it in roles where it was my butt if we didn’t deliver or expectations weren’t met (or reset). One of the to...
ReadIn our Mingle Product development we use Go extensively for our testing activities. We find it very helpful and here’s why:
ReadI was just reflecting a bit on why I like Go (from Thoughtworks Studios). I had previously been using Jenkins (which I love), and while I still love Jenkins and would happily use it again, here are...
ReadIn moving to CD, teams often experience some early success. Cutting lead time from 6 months to 3 months turns out to be easy. That’s just smart scope management and getting people to actually talk...
ReadMy succinct summary of the Continuous Delivery book is "fail fast, learn fast". Pavan (former Go and Twist developer) and I have been testing this four-word phrase with people all over the CD conti...
When starting a project, or a new phase of an existing project, it is common for teams to try and capture a decent breadth of stories and prioritize and estimate them to form a backlog. From that b...
ReadSonar is a popular platform to manage code quality. This write-up details how to set up Go to do sonar analysis and then view the report from Go. The write-up assumes that sonar maven plugin will b...
Read#1 in the Continuous Delivery webinar series This talk will introduce the principles and practices of Continuous Delivery, an approach pioneered by companies like Facebook, Flickr and Thoughtworks,...
Read#12 - Implementing Continuous Delivery While keeping software production ready throughout its lifecycle and optimizing your delivery process for shorter cycle times might seem like a good idea to y...
ReadIn continuous delivery the idea is to have the capability to release the software to production at the press of a button, as often as it makes sense from a business point of view, even on every com...
ReadWebinar with Jim Highsmith and Suzie Prince The Agile scaling myth goes something like this: “Agile development works well for smaller projects, but doesn’t scale to larger ones.” Which raises ques...
ReadJust over a year ago, Pearson, who published Continuous Delivery, approached Martin Fowler and I with a proposal to do a series of videos on the topic of continuous delivery. We filmed a bunch of m...
ReadMost of the people I interact with are unequivocally excited about the opportunity to try agile for the first time. Not.
ReadThere is no Agility for Dummies. Agility isn’t a silver bullet. You don’t achieve it in five easy steps. So what is it? For myself, I’ve characterized agility in two statements: Agility is the abil...
ReadScope creep, for those of you reading this blog purely for the joy of it, is when a team has agreed to build a piece of software for a given price in a given time frame, and then the person who wan...
ReadWe are pleased to announce that Mingle 12.2 is now available in two flavors: Mingle and Mingle Plus. Mingle Plus contains all of the features of Mingle and opens up a new realm of capabilities to o...
ReadThere’s a lot of dogma in the religious wars around software development practices and methodologies. Are phase-gate methodologies effective at managing the risk of software development, or just ri...
ReadThe purpose of the single user story gets lost in the flow of work As most Agile and Kanban teams know, user stories can help teams collaborate around bite-sized chunks of work. The single, trackab...
ReadAn increasing number of organizations are moving towards radical reductions in cycle time as they move towards rapid business responsiveness and Continuous Delivery. (I’m trying to reduce my person...
ReadThe spread of Agile practices into large enterprises in recent years has forced a conversation regarding the degree of standardization that should be applied to their adoption. While our collective...
ReadIn a multi-team environment, rolling up data hides valuable information about progress toward objectives.
ReadJourneyJim was about to hit a roadblock. As one of the world’s leading travel websites, it managed millions of visitors and transactions every month. The IT teams supporting JourneyJim had recently...
ReadOn the Mingle team, we’re constantly thinking about how to advance our thinking on software delivery. That’s one of the reasons why we’re excited about aligning ourselves more closely with Thoughtw...
ReadThere’s been a lot of controversy generated by Voke’s Agile Realities report. SDTimes asked me to comment for their article covering the report, and so I got to read it in full.
ReadAt DevOpsDays Mountain View I was lucky enough to get some time with Michael Rembetsy, Director of Engineering and Operations at Etsy, which manages to be PCI-DSS compliant while practicing continu...
In Good to Great Why Some Companies Make the Leap… and Others Don’t, Jim Collins writes that great organizations work to both preserve their core values and principles and then stimulate progress b...
ReadWe often compartmentalize our lives—work goes here, politics goes there, social responsibility goes somewhere else. This compartmentalization is often schizophrenic, but seemingly necessary in orga...
ReadJust about every conversation we have on Thoughtwork Studios teams revolve around two questions: “How might we encourage and enable team collaboration?” and “How might we enable teams to focus on c...
Read#5 in the Continuous Delivery webinar series Companies can leverage the strengths of Cloud Architecture and apply techniques of Infrastructure-as-a-Service within their own data centers. Thoughtwor...
ReadWe, especially us consultants, preface presentations, blogs, and books with dire predictions about change in the world. What we fail to recognize at times is that change isn’t change, that there ar...
Read#11 - Organizing for Continuous Delivery
ReadFinding stories in your backlog, locating a bug that was logged last week and rediscovering the acceptance criteria on an older story all require a good search capability. The need to find specific...
ReadIf you're reading this, you may be attempting a large scale organizational change of some kind. And perhaps you are feeling overwhelmed at the huge amount of literature available in "the Google" ab...
ReadFeature Injection has been my favorite will-o'-the-wisp over the past month or so, starting from the point where I discovered that the "founding document" for the concept is a set of photos of Chri...
Read#9 in the Continuous Delivery webinar series Continuous Delivery practices are natural fit for organizations who want to manage risks in the delivery of IT services. If this contradicts what you ma...
ReadOne of the conundrums of agile conversion is that although you are ordered by management to "self-organize," you don't get to pick your own team. You may not have pictured it this way, but your agi...
ReadSo you want to be a consultant. You probably think this will involve yourself talking and your client respectfully listening. Your client will put you in front of her team to present a PowerPoint d...
ReadThe agile community is full of people who say things like "communication must be as rich as possible,by which they mean, "in person, simultaneously in time, and proceeding from high level to detail...
ReadI've been pondering further difficulties of being a product owner, both silently and aloud, so yesterday I was happily bowled over by a new idea on the topic from my new Thoughtworks colleague Jasp...
ReadI don't mean to go all "woo woo" on you, but you already have a personal online brand. Don't believe me? Bring up your favorite browser and type your name in quotation marks ("Firstname Lastname"),...
ReadAs you join your teammates in your sparkling new agile team room, and you all do your best to quickly "become agile," I guarantee that despite being surrounded by brightly colored index cards and s...
ReadIn the glory days when giants still walked the earth and the Agile Founding Fathers created "the team," they decreed that there would be three "team roles:"
You might not expect to encounter the "delegation" concept in a blog post about agile software development. After all, agile is all about the "self governing team." But in the real world, if you ar...
ReadAgile purists may be frightened to learn that in many enterprise environments, one of the first steps executive management may take towards agile adoption may be to establish an official agile SDLC...
ReadI got a tweet this morning about the new VersionOne "State of Agile Development Survey" in which the re-tweeter used hashtags like #shocking and #fail. Looking for a good laugh, I clicked on over t...
"Oh for goodness sake, you put it in upside down!" "I'm sorry, Secret. I thought the pointy end went in first." -Secret Squirrel and Morrocco Mole, Secret Squirrel
ReadPop culture aficionados will be familiar with the South Park "Underpants Gnomes," who roam through people's homes stealing underwear in the night. Their business plan is classic and simple:
ReadThe Go team is excited to announce the release of Go 12.2, Thoughtworks Studios' Agile Release Management platform. Go has changed it's release naming convention from the previous practice of major...
ReadThe concepts of "continuous feedback" and "continuous improvement" are central to agile and lean philosophy. Esther Derby and Diana Larsen have a wonderful book entirely about team
ReadBusiness needs, Business solutions Software Testing has found its place in the software industry, with more and more organizations understanding the crucial role that it plays in quality software p...
Read"Oh for goodness sake, you put it in upside down!" "I'm sorry, Secret. I thought the pointy end went in first." -Secret Squirrel and Morrocco Mole, Secret Squirrel
ReadThe concepts of "continuous feedback" and "continuous improvement" are central to agile and lean philosophy. Esther Derby and Diana Larsen have a wonderful book entirely about team retrospectives....
Read# 7 in the Continuous Delivery Webinar Series Connecting Continuous Delivery to the Lean Startup Movement
I was delivering Agile Project Management training a couple of weeks ago and was hit with a question that represents the current times. The time of the Remote Worker. The client Project Managers we...
ReadIn the glory days when giants still walked the earth and the Agile Founding Fathers created "the team," they decreed that there would be three "team roles:"
Organize software delivery around outcomes, not roles: continuous delivery and cross-functional teams. When implementing continuous delivery, it’s easy to focus on automation and tooling because th...
Product Ownership is very difficult. Take a big step away from the Agile Manifesto and think for a moment about project stakeholders, user stories, and how they don't fit together as neatly in real...
ReadAs a trainer, I have noticed that when I start the "Roles, Personas and Goals" discussions, attendees in the room are 40% more likely to start surreptitiously checking e-mail their smartphones than...
ReadMike Gualtieri threw down an enjoyable gauntlet this week with his Forrester blog post, "Agile Software is a Cop-Out, Here's What's Next" Gualtieri put some provoking words around two sentiments I'...
ReadSumeet Moghe, Training Manager, Thoughtworks, shares the key to success in Agile teams. Feedback in peer groups facilitates a shift from ‘forming, storming and norming’ to the most effective stage...
ReadThere is no Agile in a Box
ReadI like to say that feature branches are evil in order to get people’s attention. However in reality I lack the determination and confidence to be a zealot. So here is the non-soundbite version.
ReadI just met the Thoughtworks global "Head of Quality"* this week, Kristan Vingrys. He was able to make me see automated testing more clearly than I ever did before with a quick sketch and 10 minute...
ReadI just discovered a LinkedIn affinity group called "Glass ceilings, Sticky Floors," which has a charter to promote women leaders:
ReadOne of Go's most valuable features is that it runs jobs in parallel. To make long running test suites go faster, you can simply split your long running test suite into multiple suites and create jo...
ReadDo you remember the Saturday morning TV "Shazam/Isis Power Hour"? Among the many wonders this show offered was young Billy Batson driving all over the US in a big recreational vehicle with his ment...
ReadLast week at the Palace Hotel in San Francisco, Jim Highsmith, Executive Consultant for Thoughtworks and Jitendra Subramanyam, Director of Strategy and Research for CAST, presented a two pronged ap...
Part 2 of our overview of Sahi. For ways to get started on Sahi, check out Part 1 here. _near() Our project is an ExtJS based website. Most element ids are generated dynamically which means the id...
ReadSahi is an automation and testing tool for web applications. Different from many other commercial testing tools, Sahi is an open source tool. As an automation tool, Sahi provides the facility of re...
ReadI just read a very angry blog entitled: Business Analysts And The Million Dollar Question - What Would You Say You Do Here? The author quotes Scott Ambler's famous line, "Remember, 'BA' is also the...
ReadIT community members catechized on the Agile Manifesto will recall that the original signers placed a higher value on "working software" than on "comprehensive documentation." But is working softwa...
ReadService Testing for Enterprises a) How do we validate services for functional requirements? b) How do we manage testing the complexity of testing - 100's of services? c) How do shared services reac...
ReadAn introduction to effective test assertions In the software industry, before we deliver a product, we need to run many test assertions to make sure the product has met the customer's expectation....
ReadSome thoughts on "business process modeling" and how the choice of tool will impact your strategic results: I was working on some training materials this week, and I needed to whip up as-is and to-...
ReadI was asked recently for guidelines on "how to use value points in agile projects". I was glad to get the question, since some people, like the blogger who writes "Agile 101," say stuff like: value...
ReadForced by circumstances (and an especially pragmatic client), I've recently been asking peers and "the blogosphere" the apparently naive question, "is it important to do automated testing and clear...
ReadSoftware teams, in the broader sense, are complex adaptive systems. They live within organizations populated by many actors, influenced by the methods, practices and behaviors that coexist with the...
ReadUnraveling NoSQL and trying to explain what it is and whether you'd be interested in it or not is difficult. This article aims to give a high level introduction to NoSQL and provides a comparison o...
ReadEvolution
ReadTo document the general process of creating automated test scripts for web applications with Ruby and the WATIR testing module. The intended audience of this document is QA engineers/testers that a...
ReadThrough a collaboration with our Social Impact Program, Thoughtworks University (TWU) is now an important resource in our work for social justice. New Thoughtworkers are learning our methods and cu...
ReadI can’t help it. I’m a Project Manager. It is what “I Was Meant To Do”. When a project appears anywhere in my life, I get a compulsion to actively manage it. I try to back off and just go with the...
ReadIntroducing a new breed of testing professional Software Testing is going through some revolutionary changes on philosophy, practices and tools; largely driven by current business and the IT enviro...
ReadMost software professionals believe that testing software is essential to quality. Where people inside the industry differ is how to accomplish that testing, as strategies vary by level of the appl...
ReadIt is no surprise that developing a mobile application strategy has become a part of many an organization's technology portfolio. The ubiquity of the Blackberry, the iPhone and iPad, and even Andro...
ReadThe usability of Mingle has been the team's focus from the very beginning and with 2.0 released I thought it might be interesting to take a little time to look at some of the challenges and opportu...
I’ve been reading a lot of articles lately about “Wagile”. For those that don’t know what “Wagile” is, Wikipedia describes it as:
ReadWhen I was new to Agile and we were working on our first pilot project, I attended a panel discussion on Agile roll-out. There, I asked the question, “Can Agile succeed in an organization that valu...
ReadWhat constitutes leadership in your organization, and in your current agile transition? Here are some of my thoughts, but we'd love to hear yours as well!
ReadGetting started with Agile A short overview of agile methodologies, where they came from, their underlying philosophy and some of the benefits you can expect to see.
ReadJoin Adam Monago, Vice President of Client Services for Thoughtworks Studios as he discusses managing multi-team projects. This presentation uses our experience with clients from around the world t...
ReadLi Jian (TWer in China office) took few days to write ruby code to clean the artifacts repository of Go automatically. It is ruby code on google code (svn checkout http://cruisetools.googlecode.com...
ReadAgile software development has hit the mainstream! Since the Agile Manifesto was published, various software development methodologies that follow the manifesto's values have steadily gained popula...
ReadIn an exciting milestone for us, we had our first blog review from somebody who has never worked at Thoughtworks.
ReadCreate Software Users Can't Live Without The agile software development movement has made huge improvements in reliability when delivering software, increasing return on investment, and reducing th...
ReadThe demand for IT metrics is outstripping IT's ability to produce them. Part of this is due to the increase in quantitative management practices in business, the trend being to measure everything i...
ReadCurated links to external insights. All content © their respective owners.
